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    CPSWest

    5.0 (3 reviews)
    Open 9:00 am - 5:00 pm

    Services - CPSWest

    Security services

    Security monitoring services

    Security system installation

    1 More Service

    Security system repair

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    Lancelot Security AV Automation - Thank you for the Support!

    Lancelot Security AV Automation

    (140 reviews)

    Southeast

    We needed cameras for our small residential business and was contacted by Vitaly. Vitaly was quick…read moreto schedule a walk through with me, provide an estimate, and schedule the job. We wanted a few outdoor and indoor cameras. Vitaly and his team were able to install all cameras, wiring and the main box seamlessly. The camera quality is great and the setup on viewing it on our phones was very easy. Vitaly was very easy to work with and as a new business, I really appreciated him accommodating to our specific needs as well as giving us a reasonable price. Overall, the service they provided was excellent. They displayed a great deal of professionalism with how they communicated from start to finish. I cannot recommend Vitaly and the Lancelot team enough. Thank you so much! I will be contacting you again if we need more cameras.

    I am extremely pleased with the work and the service provided by Lancelot. I had them install…read moreprosumer networking equipment. We went with Ubiquiti UniFi equipment. I purchased a Universal Cloud Gateway Max, three U7 Pro wall access points and two switches. Vitaly came out to look at my setup and he fine-tuned his recommendation after seeing my home and hearing my use case in detail. Instead of selling me the most expensive equipment he could, he explained why it was overkill and recommended one that was perfect for me. Ihor installed it and did a phenomenal job. It was a clean, fast and efficient install. He placed the access points properly and tuned them correctly. My network now runs perfectly. I felt they did high quality work at a very fair price. I can't recommend highly enough.

    Vivint

    Vivint

    (9 reviews)

    Worst company. Sales people lied to me. Defective equipment. Worst customer service. 1 hour on…read morephone every call. Systems been offline 4 months and they still charge me for monitoring an offline system. Vivint should be shut down.

    We have had a terrible experience with Vivint. Their sales people tell you anything you want to…read morehear to get you to sign a contract. We told the sales person we were only interested in switching from Brinks if they could beat the price we were paying for Brinks. We agreed on a price but quickly had problems with our equipment. Our sales person kept promising free months of service to keep us from canceling. But he would never put it in writing. I asked him 3 times and he always said he would email me the promised adjustment. When we signed up I told the salesman I didn't think we were still under contract with Brinks but I needed to check. He assured me if I still had a contract that Vivint would pay it off up to $4,000. The next day I found out I owed a little over $400. He told me that it wouldn't be a problem and that Vivint would send a debit card in the mail for the remaining balance. A couple weeks later I asked about the card and he told me that Vivint doesn't buy out contracts any longer but in order to keep us as customers, he would take care of it. Right about the time we were about to go past our 30 day trial, our salesman stopped contacting us. I called Vivint to cancel and they told me it was too late. I don't have all the salesman's promises in writing so I don't expect all the promises to be honored, but I have several text messages where he said he would pay off our contract and give us 4 free months of service for our troubles. I showed the messages to Vivint and they refuse to let us out of our contract or pay off our Brinks contract. We are beyond frustrated with Vivint and the shady salesperson and wanted to warn others to get everything they promise you in writing before signing anything.

    CPSWest - securitysystems - Updated June 2026

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