Update...Since I posted my initial review, Lauren P. asked me to reach out to…read morecustomercare@petermanhvac.com, which I did. Fast forward four days and I have not gotten any kind of response. I left them two ways to contact me, and both have been neglected. If you want to get gouged for pricing and have your requests ignored, Peterman Brothers is the place for you. Unbelievably unprofessional.

In-laws called for yearly service check, after the tech left HVAC unit wouldn't work, Peterman was…read morecalled and they had to wait several days for return service, tech returned and said they blew a 3 amp fuse by switching it from heating to Air cond, too fast. Charge $283 to replace 3 amp fuse and was there less than 15 minutes. The very next day the fuse blew again, they returned with the same story but this time they left a bag of 5 3 amp fuses. David White Services was then called and found a short in the wires.

Prompt, professional service at a very reasonable price. Great communication throughout the entire…read moreprocess.

I highly recommend Advantage Heating & Air. Mike was my service tech and is awesome.read more

Prompt response to my requests for service; trained professionals always sent to my home; friendly…read moreand courteous inside my home and property. I plan to utilize their services again. A bit pricey, but quality work is important to me.

We've invested $20,000+ worth of repairs with Peterman over the course of four years, along with…read morethe $17/month membership. We live in an old house, so it sadly came with the territory and we had to hire their services for repairs that were beyond our skill level. Our trust with them came to a screeching halt when the time came that I needed to speak with management. We've had an almost 3-year HVAC issue, where five different technicians kept doing leak searches (and charged us for all of them) with no offers for long-term solutions. After my initial call to hopefully address this, it took about a week for them to send me a text offering the minimum possible resolution without even speaking to me. Conveniently, the call-back number they sent didn't work, either. It just goes to show that their management doesn't have the professionalism or courage to have actual conversations with loyal customers. They all hide behind the veil of their customer experience team who unfortunately don't make the decisions. I've never been so relieved to move on from a company whose leadership doesn't value their members.

This company was called to our home to investigate an intermittent problem with the furnace. After…read morea very short time, we were told that the thermostat was bad, but it wasn't worth relaceing because the furnace was old and the whole system needed to be replaced. A new thermostat was qouted to us at $300 and a new furnace would be an additional $2200. We asked them to leave and told them their services would not be needed. Another HVAC company was called to investigate the same problem. They also diagnosed the thermostat as the problem and replaced it and also cleaned the flame sensor to insure that it would be problem free. When asked about he condition of the furnace, the response was "Its in good shape an should last several more years without trouble". The bill was $100 for thermostat and the cleaning. I then received the bill from Air One for their service call. It was $116 for showing up and giving us outrageous prices. When questioned about the bill, the technician claimed that he also cleaned the flame sensor, but the second HVAC technician (from the other company) confirmed that it hadn't been cleaned in quite some time. Bottom line, Air One is expensive and they are going to try and talk you into buying new equipment even if you don't need it.

From the owner: Air One Heating & Air Conditioning Inc of North Vernon and Columbus, IN provides sales, service…read moreand installation of HVAC systems for residential and commercial customers. We offer a 100% customer satisfaction guarantee, and all of our technicians are certified and factory trained. We do custom system designs and consulting with free estimates! We also offer geo thermal units, duct cleaning and much more. Call us today for service.

Very prompt and friendly service. thank u for your time in coming out after hours. you're greatly…read moreappreciated

From the owner: Mr. Fitz It is owned and operated by the Fitzgibbon family: Aaron, Josh, and Brycen, a…read moremulti-generational team with more than 30 years of experience in handyman repairs, HVAC systems, lawn care, and power washing projects. Fully insured.

I had an emergency failure of my furnace due to a cracked heat exchanger. The guys offered me a…read morefair price on a better furnace than what I started with, were diligent and quick with installation, and are some of the nicest and most respectful people I've had the pleasure of interacting with recently. I highly recommend them as I believe they did an excellent job.

Peters installed a Tempstar central air unit 2 1/2 yrs. ago and have had nothing but trouble. After…read moreinstallation water was leaking all over my basement floor.. The sent a service tech out and use put "TAPE" around the coil box. Didn't help. At my request the sent another service tech (Brian) and he fixed the problem. Now this year the coil was freezing up and the sent the same dumb service tech out and he put 2 lbs of freon in and said I had a leak some where. I told him to fix the leak and even called there office and request they fix the leak. Two days later I got a bill for $174.20 for 2 lbs of freon and a note saying "suspected restriction on indoor coil". They NEVER called or came back to fix it.

I called and scheduled an apt appointment with them for a Wednesday. I had a leak in the bathroom…read morethat was causing bubbling and staining on the ceiling below and I didn't know how severe it was so I had to stop using the bathroom all together which was a major inconvenience. I found out I had to be home all day and wait for their call as they couldn't give me an appointment window and would only call me shortly before arriving. I was ok with that as I needed this leak handling quickly. I waited all day and around 2pm, they called me and stated they couldn't make it out at all today. Not even after normal business hours. They said they wanted to reschedule for Friday. Well I already had plans on Friday and couldn't sit at home waiting around around all day so I explained that wouldn't work and condo they at least come out tomorrow and they said they schedule was already full. So I felt like my business wasn't really important to them and they didn't care about me as a customer. I went with another company and they came out timely and were very professional. It was an even bigger slap in the face with I got an ad in the mail the next week stating they have 24/7 on call availability and they still left me hanging. All that being said, I can cant to the quality of work they may do when they actually keep appointments.

Called for a lower level pump outage. They charge for a…read morevisit and told me what I already knew the problem to be. Gave me an estimate which I knew was really high. Other plumbers gave me an estimate over the phone for free. Tried to sell all kinds of warranty options ,I needed a plumber, not a salesman. Got the work done by my usual guy even though I had to wait a few days because he was busy. Maybe his fees being 50% lower are why he is so busy.

During the coldest nights, our pilot light would go out leaving us with no heat at night. We called…read moreJohnson to come look at our boiler system. After the tech worked on it, the pilot light wouldn't come back on at all. He told us it was a valve he had to overnight to us leaving us with no heat for 4 days in below zero temps. After finally receiving the part (which was a $1000 valve), he installed it but the system still didn't work. The tech tried to tell us it was the heating element at $6000 or we can just replace the entire system for $9000. We told him to put the system back together and leave. After a couple of days, we hear a loud banging in my pipes and then my heat turns back on. After researching ourselves, we realized this tech at Johnson couldn't figure out that we had frozen condensation in our pipes which prevented our heat from working. Id also like to mention that bf this tech began working on our system, he had told us that he had just come from another call that he couldn't fix, and had to sell them an entirely new system. I'm believing now that this is their goal. To sell new systems, not fix the problem.D

Had an issue with a pump grinder and Johnson Heating came out the next day, identified the issue…read moreand provided a service quote on the spot. They completed the work quicker than expected and my total bill was actually less than quoted. The technician was personable and listened to my concerns before starting the work and gave me feedback and solutions based on his experience. Great experience for me and I will use Johnson Heating again.