I came in for a small print job, they were so quick, friendly, ensured I had the correct paper, and…read moreit was at a competitive price. It sure was better than going to a big-box store. I'll return again when need anything else.

When I saw the reviews with Yelp saying he had only one review but with lots of five stars below, I…read morewas worried that he had faked the positive reviews. Now I understand that he is just so amazing and so special and such a genuinely beautiful human being that he inspires people who never write reviews to write reviews, thus causing the system to be confused. He was extremely kind to me in helping me print my mother's memorial service program, was extremely patient and made lots of tweaks and proofs to perfect the product, and gave me a fantastic deal. LOVE EM.

Candu Graphics was fantastic when helping get my husbands business t shirts printed. Their…read morecommunication was fast and descriptive and they got our order done in a timely manner. We've already had a restock order with them and the staff is super friendly!!! Shirts are super soft as well. Thank you and Emily and the rest of the team we are definitely repeat customers.

CANDU is amazing ! I needed a banner and EMILY , I think that's her name . She was more than…read morehelpful , she actually listened to me and my design request , she nailed it !! I couldn't be more

Very professional, got everything done quickly. Jim was very helpful. Some stores don't run as…read moresmoothly as this one, this one is great.

STORE 4296 should be REPORTED to UPS corporate…read more Unfortunately, this is one of the worst UPS Stores in Westlake VIllage or even from here to Downtown Los Angeles, and that's saying a lot because I go to many locations. The biggest issue is the owner, John. He is consistently rude and unprofessional, which clearly explains why so many reviews mention his poor customer service. I asked for his name and he flat out refused, saying, "I'm not telling you." That alone says everything. So immature. This location nickel and dimes customers. Unlike most UPS Stores, they do not tape boxes BUT instead SELL YOU TAPE. For a UPS Store, this feels cheap and unnecessary, especially when other locations tape boxes without issue. They also do not scan packages at the counter. You are told to go do it yourself at the kiosk. Yes they'll help but c'mon just scan a few boxes at the counter when the store is empty! When I placed my boxes on the counter, John removed all of them and put them on the floor, saying customers needed the counter space. The store was EMPTY, one of the slowest locations around because of the owners' terrible service... What makes this even more frustrating is that the younger employees are great. They are polite, helpful, and professional. If the owners stepped back and let the young people who understand service run the place, this store's reputation would improve instantly. Unfortunately, the two older men who run it, including John, are a problem. I now go out of my way to use other UPS locations. Better service, faster experience, a little more understanding customers should be provided tape, and no attitude.

I'm surprised by the low ratings for this location. I wonder if maybe they've had some staff…read morechangeover because I've been coming here about six months now and I've only had really good experiences with the staff here. Meleny is who I typically interact with and she is incredibly pleasant, very efficient and constantly doing multiple things at once. She greets you when you come in & if there's a line, she's attentive about letting you know she'll be right with you. I have had a few interactions with other staff and they've all be very normal as well. The store keeps things well stocked, and I regularly ship & print here. FedEx as a whole has gotten a bit pricey on their document printing which is a bummer, but they do print high quality posters.

Brandon provided excellent customer service! He was patient with all my questions and needs.read more

New management (Diana) is rude and confrontational . Cost me my job by lying . Don't recommend this…read moreparticular FedEx office you're better off going to agoura hills or simi valley for better service and a more welcoming experience.

Rainy day review! Super shout out to the fed ex employee working today when I came in. Wish I had…read moregotten her name. All I can say is she has short gray hair and is super helpful and kind. Thank you so much for helping me with the self serve kiosk and answering all of my questions. You're the best!

Very professional and kind person .very organized and clean inside.the people work there are very…read morehelpful.

Robert and the team are so friendly and knowledgeable. I have great confidence in them.read more

Where do I begin?…read more Simply put Jake is awesome! Very attentive to ones request for printing. I send over my designs or ideas and Jake just knows how to execute it! Prints are always done quickly and the quality is outstanding. Oh did I mention pricing? Unbeatable!!! Reasonably price by far! When I have questions or need to make changes, Jake is a simple email or phone call away. Never a game of phone tag. Very responsive! Kudos to Jake and his local small business. So if you're in need of any kind of printing Jake is the one to call.

Justin and his team are great at helping you create the vision that you want in whatever product…read moreyou wish to create. He is great at communicating and completing each project in a timely manner. I highly recommend his expertise and business to anyone.