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    Expert repair and excellent customer service once again! I would highly recommend Cracked Solutions!!!

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    Thank you Ibrahim for taking time and sharing your experience with us.

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    8 years ago

    Came in for a charging port change and motherboard fried during the fix. I have to replace the whole phone.

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    Review Highlights - Cracked Solution

    Then she replaced the screen protector on my phone and my husband's as well.

    Mentioned in 3 reviews

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    Staples

    Staples

    (14 reviews)

    I was nervous to get a poster printed here because some of the reviews were not the best. BUT I'm…read morehappy to say I had a great experience and the person at the print area was super nice and helpful. Also I called and got my poster printed 2 hoursish after I sent it in through the website= so very quick turn around time. I think it's a little expensive to print here, but overall a great last minute option and was very impressed by their customer service.

    I had a small binding job that would probably take less than five minutes using Staples'…read morespecialized tool. The staff member was too busy typing on his personal phone to attend to his growing line of customers. When he at last he returned to his work-station, he projected a borderline sarcastic and offensive attitude. His surliness was not only directed at me, but also to the customers before me in line. When my turn arrived, he informed me that the job would be done in an hour or two, so I returned in two, but the job was not completed. He then said that the job would probably be done tomorrow. 23 hours later, I phoned the store to verify that the binding would be ready, The phone system provided me with a long and time-wasting advertisement, followed by the system putting me on-hold for a little over five minutes, at which point I hung-up. (On a previous visit, I noticed that a staff-member did not answer a persistently ringing telephone,) It is clear to me that Staples in Hadley M.A. has a managerial-level failure in the area of recruitment and supervision. The quality of staffing has been declining at a steady rate for several years, and this needs to be addressed at the district-level.

    Cracked Solution - mobilephonerepair - Updated May 2026

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