I maxed out the space on my Dell PC hard drive (Inspiron model - all-in-one). I was not able to…read moreadd any more programs or applications to the computer, and thought I would have to buy a new computer, even though the one I owned was otherwise running fine. Chris was able to swap out my old hard drive and install a new larger hard drive in the computer. I have tons of space available now and can add any amount of new programs and apps. I have been operating the computer for more than a month and a half now, and it works perfectly. Northampton Computer Repair did quality work at a very reasonable price.

Chris saved my laptop after I spilled seltzer all over it. I'm relieved and appreciative--and a…read morecustomer for life

I went to Reliable computer for several issues I was having with two computers…read more Jimmy worked on my computers and did a fabulous and quick job. They are very reasonably priced, very quick with my issues. I also learned a lot. It is good to know that I have a local business that is friendly, helpful and actually solves the problem. I will always take my business here and would recommend anyone else to do so. Karen D

I reached out to them with an urgent issue that wasn't technically related to computer repair…read more They listened to my issue and immediately worked to help resolve my problem. I couldn't be more grateful for the work they did they definitely saved the day! Highly recommend!

Great shop, great owner! Fixed my computer quickly and was kind and patient explaining things…read more Highly recommend! Thank you :)

I've never left a review here but figured this would be my first considering the service I received…read morefrom them. Let's see, the first place told me I needed a new logic board for my 2012 MacBook Pro which would have set me back $500.00. The second told me I needed to buy a new MBP for $1500.00. These guys set me up with a solid state drive and memory upgrade for around $350. My confidence in their assessment came when the owner volunteered to show me his personal laptop and said mine would be faster after the repair/upgrade because his was a year older than mine. I don't know about it being a year older but it looked like it had been to war. After his demo I signed their contract. For the past couple months I've been cruising along with what I feel is a great deal. I was inconvenienced for a couple days while they waited for parts and did their work. When they called I was shocked the price was less than originally quoted because I didn't have any data. Truth be told, I have 4 pictures and a couple documents. Everything else is in the cloud or on my external drive so it made less work for them. I will definitely be going back when my laptop needs service. Their prices are great and the service better than anyone else I talked to. I don't hesitate to recommend them to everyone I know.

Wes is very knowledgeable and also very kind and helpful. We brought in a 25 year old Dell which we…read moreneeded for old programs and it was dead. They got it going again and that was two years ago. We bought a printer there in order to support a local business. They are not always easy to reach, but we have been very happy with the service.

Bought a refurbished computer here because my current PC could not accommodate Windows 11. Pricing…read morewas fair. Online reviews of this business were mixed, but I gave it a shot. When I was told the contents of my former PC had been copied and all was ready, I picked up the "new" computer. Once home, it was clear that Windows 11 had NOT been installed. An email to the business over the weekend was quickly answered, and it was clear they were eager to make things right. They did, but, for me, it involved multiple trips of 1/2 hour each. P.S. And one time, they were not open when they should have been.

It makes me smile to read some of the low scoring reviews on here. Lack of communication from…read moreintroverted clients and strange requests from valley artists are to blame for most of the problems cited here. As a local creative business, we use Paradise for all of our color, mounted and bound printing and we have no complaints. I use them for personal jobs as well and they never bat an eye with unreasonable deadlines or huge wide format plots.

I've been a customer here for years, which makes this experience especially disappointing. A recent…read moreprint order came out incorrectly, and when I brought it up, I was told that checking the proofs was entirely my responsibility. While I understand proofs are important, I felt there was very little effort made to help resolve the issue. After discussing the problem, I was given the impression that a second set would be taken care of to correct the mistake. Instead, I was charged again for the reprint, resulting in paying twice for the same project. The communication was unclear, and I felt misled about what would be done to make things right. What disappointed me most wasn't the printing error itself, but the lack of accountability and customer service after years of being a loyal customer. Unfortunately, this experience has made me reconsider using this business in the future.

Came back for a screen repair with Jasmine's help. After a few years of Cracked Solution fixing my…read morephones reliably, I'm grateful they're a 'fixture' here in the Hampshire Mall. Right outside the Fun Hub Action Park, you can find the Cracked Solution kiosk where the staff will meet you for a scheduled repair. As a note, I'm finding a bunch of increased prices for technology, so returning and fixing my old tech is taking more priority than it had before. This includes old phones, which do support some of the latest operating systems that you can install yourself along with security updates. Older phones are still closer to entertainment devices like iPod Touches, too, including web browsing, calling, headphones, and other features that compare to desktops and laptops by having HDMI video out via USB hubs, and USB keyboards. Jasmine remarked on the build quality of the S10+ she handed back to me, which I appreciate. I am only admiring the fact the last 10 years of phone still come in very large data storage sizes, they just need software updates, and a ten year old phone still feels pretty advanced compared to most of the generic fifteen and twenty year-old phones. Jasmine arrived, was prompt, and fixed my phone in less than an hour despite such the fine screws, glues, and maintaining or replacing waterproofing adhesives for my phone. The phones of western MA are in good hands--at least, those hands fixing your phone after we drop them. She even had a spare screen protector that fit my phone.

I thought I would have to have the port replaced on my old I-Phone SE at best or buy a new phone at…read moreworst, but Jasmine just cleaned out the port with tweezers! Then she replaced the screen protector on my phone and my husband's as well. I feel like I have a brand new phone! Magic! For an unbelievably low price. Thank you, Jasmine!

I normally don't leave negative reviews, but I believe it's important to share my experience so…read moreother business owners can make informed decisions. When I first spoke with the owner at Amherst Copy about designing menus for my restaurant, I was told the work would take about 6 hours and be completed within one week, starting around 12/31/2025. Unfortunately, the project was delayed for nearly two months and was not completed until 2/26/2026. During that time, I had to visit the shop many times to review and correct mistakes in the design. Several times they printed sample versions of the menu, and we carefully checked them and marked all the corrections that needed to be fixed. We returned those samples with detailed notes. However, many of the important corrections were not applied, which forced us to repeat the same process multiple times. What was most frustrating was that the time spent correcting these repeated mistakes appeared to be charged to us as hourly design work. In the end, we were billed $1,486, which was extremely surprising considering the delays and the number of errors we had to correct ourselves. Because of these issues, our restaurant opening was delayed while customers kept asking when we would open. We also spent over $500 printing take-out menus and banners, which we ultimately had to throw away because the design could not be used. We eventually had to hire another designer and start the entire menu project again from the beginning. Instead of resolving the situation, the company filed a court case against us, which added even more stress for a small business owner. Based on my experience, I cannot recommend this service. I encourage other business owners to clearly confirm timelines, revisions, and billing practices before starting a project.

I hired this printing company to print my restaurant menus. We provided all the necessary files and…read morespecifications, but the printed menus we received were incorrect. This caused significant delays in opening my restaurant by about two months. Additionally, we had already paid for the printed menus, which now must be discarded, resulting in over $500 in losses. We are currently redoing the menus with a new designer, and the company still has the original printed menus. I am sharing this experience to help others avoid similar problems, and to advise anyone using their services to carefully check samples before approving the final print.

Great store. Fixed my laptop for a very reasonable price. Highly recommend. They even stated open a…read morefew minutes past closing so I could get my laptop before the weekend.

Great service! I purchased a refurbished laptop 6 weeks ago from LeftClick; the staff person who…read morehelped me figure out what features would be most useful to me was super-helpful (raised pertinent questions, and guided me in those areas where I didn't have knowledge). A couple of days ago, I had a problem with the laptop; LeftClick took it in right away, fixed the issue (turned out to be a small issue) at no charge, and the laptop is again working great.