Visit Date: 01/30/26. Visit Time: 4-5:30 PM As usual our food was great - early dinner Smokey Southern Grilled Chicken which we both had. Reason for review is to recognize our server Jessica D. We both noticed how hard she worked. Constantly on the move, never missing a beat. A truly nice and friendly person. read more

Great food and really nice staff but the table was soaking wet also the bathroom line for the girls room was super long

Five stars for a great breakfast after spending the night in our RV in the parking lot. Yes, Cracker Barrel allows RVers to use their parking lot for overnight parking with the kind request that if you're eating, you enjoy that meal with them. Warmly welcomed right as they opened at 7am, we had coffee within two minutes and ordered breakfast. French Toast for Mrs. K. and basted eggs with bacon for me. It arrived with biscuits and butter and jam. A perfectly done breakfast. [Review 1452 of 2025 - 224 in Illinois - 25005 overall] read more

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The place was not busy at all and it still took over 20 Mins to get our orders. When the food arrived the order was wrong and the dumplings were way overcooked. Our waitress disappeared so getting the right order was impossible. We are what we could and I flagged down someone to get me a ticket. Super disappointing experience. read more

Worst food ever. Mashed potatoes weren't edible and the mac and cheese was horrible. I don't know how this place stays open.

We were on a road trip and had a big group of 11 they were happy to put together tables. Our orders were taken very fast and the food came out hot and without any problems. The food tasted AMAZING and was probably the best burger I've ever had from cracker barrel! This place was great and you should come here if you can! read more

This was a pretty middling experience. On the negative side, the food took a long time to come out, which is very hard when you've got hungry kids. Also, after I requested hot sauce for my potatoes, our waitress didn't come back. So, my potatoes got cold. On the positive side, the waitress eventually returned and gave me a fresh side of potatoes. And the bacon and biscuits were decent. So, could it have been worse? Certainly. But it could've been a whole lot better, too. read more

We've been going to Cracker Barrel for years at many locations. Mt.Vernon IL is closest and we go there a couple times a month. Over the last year the food quality has gone down and down. Yesterday we ordered our favorite Maple Bacon Chicken but after their 'rebrand' they have dropped it. Prices increased AGAIN. Got meatloaf and it was mushy - consistency like wet bread that dissolved without chewing. The sides were smaller and very bland. I got fish last visit and it was so thin it was barely more than a quarter inch thick and mostly breading, very very overcooked. The food now tastes like a frozen TV dinner. Our waitress was very attentive and pleasant but the very young cashier was rude and dismissive and rolled her eyes when I asked a question about the card reader. I cashed in all my reward points - and sorry to say will not return. Another good restaurant gone. So sad. We'll go to several locally owned restaurants for our twice weekly meal outings. And please dont respond with your stock phrase "we're sorry for your poor experience" line - it is so insincere. read more

Never disappointed going to a Cracker Barrel. I've been to many different locations but this one the service was above par. read more

Prepare to wait for your food literally waited an hour half for food to come to table very disappointing.Service sucks here save your money

Seated quickly and staff were friendly. The food was good and warm. My kids love the country store. However, service was slow. We never got our biscuits though all the other tables got it. When our food came, they didn't bring the extra plate we had asked for so my kid ate a meal off a napkin. My husband waited the entire meal for his hot sauce. When they came after everyone finished eating they did end up coming out with warm hash browns, hot sauce, and a plate so I appreciate that they did try. I ended up grabbing an unopened jam off of another table. read more

Online order The order was put in, and as I was pulling into the parking lot, I was called by the store to inform me they were out of one of the items I ordered. I understand when restaurants run out of things, but the order had been placed thirty minutes earlier, and someone should have caught that. I changed my order and waited for another thirty minutes. Finally, my order came out, and the waitress didn't let me know when she knew i had been waiting. Anyway, this was an online order(which I will never do again), and my bill didn't get adjusted because the new item was cheaper than the original item. I asked to talk to management to get this fixed, and after a few minutes, I decided to leave because the food was starting to get cold. B.Brown read more

No butter for husband's toast, and he othered 2 eggs scrambled and ham and toast and she brought him hash brown casserole and gravy that he didn't order or want. Should have known better than to come here, but our normal wonderful restaurant was closed fir holiday. Can't wait to see the bill...for all this crap he didn't want. read more

Good food and good service, what else do you want? We had breakfast (scrambled eggs, with sausage and pancakes - eggs over easy, bacon, toast and home fries - French toast and a side of sausage) and all meals were very good. read more

it wouldn't be a road trip without a stop to eat and shop ... the food is classic so you know what to expect when you walk in the door always good. The decor takes you back in time ... our server Bambi was the sweetest thing it's the kind of service that has been lost in time read more

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I'm not a regular. I stopped in one a few years ago and had breakfast, and my immediate impression was they had gone down hill. Pre-prepared heat and eat entrees and such. I changed my mind last week after dinner at the Paducah, KY location. Immediate impression upon sitting down was the menu had expanded and the prices had been lowered. And we had an angel of a server in "Abigail." Young, enthusiastic, new to the job, not yet suffering from the malaise that comes from working in the service industry too long and having to put up with people's inane requests. I had the single filet of fried catfish, with choice of sides (fries and greens) and everything was prepared perfectly. $8. Dinners include 'made from scratch biscuits or corn muffins.' Didn't there used to be more 'pass arounds?' Maybe not. Also? "New" Southern Fried Chicken. Superb. Anyway, it was great. Food was great, Abigail was great. read more

Cracker Barrel Old Country Store - Catfish, fries, slaw, greens. - Southern Near Me - Mount Vernon, Illinois

Friendly staff. Seated promptly. Service was a bit slow. Drinks set empty for about 15 minutes before a refill was provided. Biscuits were warm and fresh. Taste of the food was good but for the first time ever at a Cracker Barrel my dumplings were a bit undercooked. We had four people at the table and two of us had lukewarm food while the two country fried chicken meals were hot. A bit disappointing. Men's restroom was disgustingly dirty. Women's restroom was clean. We will stop again if the opportunity arises but only one more chance for this location. read more

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Cracker Barrel is one of those chain restaurants that is consistent from location to location. When I travel I often like to stop at places I know when I'm not in the mood for surprises. I always appreciate good comfort food when I'm away from home. Surprisingly, no wait at 1:00 p.m. and was seated immediately. The menu has breakfast, lunch, dinner and desserts served all day. I was told today is their first day serving peach tea. Not my kind of thing even though I was assured it was very good. If you enjoy peach flavored iced tea give it a try. I ordered a hot Pumpkin Latte (served hot or cold) topped with whipped cream. The latte had an excellent pumpkin flavor. I stopped for a light, quick lunch and selected the bowl of turnip greens served with sliced onions, chow chow relish and corn muffins. I love these turnips greens prepared with bits of ham and a perfect lunch for me. I could eat these every day. My server Gayla was very efficient just smileless and not very personable. She did a great job; maybe she's just the quiet type. My lunch arrived quickly, everything was fresh and delicious. No complaints at all. I was in and out of the restaurant in less than 20 minutes and back on the road. Check out the gift shop if you have time. Right now the shop is full of Halloween, Thanksgiving and Christmas decor along with all the regular purses, toys, cookbooks, candies, sodas, infant and adult clothing plus so much more. So glad I stopped to rest and grab a bite to eat. read more

Cracker Barrel Old Country Store - Hot Pumpkin Latte with Whipped Cream had an excellent pumpkin flavor. - Southern Near Me - Mount Vernon, Illinois

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Food was hot and delicious. We had 2 waiters because we had 11 in our party. Both did an excellent job with orders and getting the food out quickly and correctly. read more

Cracker Barrel is like any other Cracker Barrel's. I love the meatloaf. My husband always gets the country fried steak.

Seated promptly. Caleb was our server professional and helpful. Food well prepared and tasty. Good lunch on the road.

Terrible service. Caleb was supposed to be our server-never saw him and another server told us she had to "put a fire under his butt and he would be right out"... never showed up. As we left the restaurant there were 3 employees by the register and when I told them what I experienced with "Caleb" they acted like they didn't care. I also told people waiting in line to go somewhere else!! read more

Yep. It's a Cracker Barrel alright. I love their beans and greens (turnip greens cooked with ham, pinto beans, sliced raw onion and a little chow chow) and RRR can always find something. Today he found their chicken pot pie special and ate every bite. CBs do vary in quality, without a doubt, and we have been to some that were quite poor in either service and/ or food, but this one I would rate near the top. It helped that we stopped when their restaurant was only about half filled. The wait staff was great, the coffee was hot, our food arrived quickly and tasted good. When the waitress stopped by to check on us I told her my greens weren't very hot. She offered to replace, I asked if they could reheat and she had it back to me in 5 minutes or less. Great service. read more

If you're looking for a great place for breakfast, you can't go wrong at Cracker Barrel. My only complaint is every one of them are noisy!

I am giving 1 star because there is not an option for 0. Cracker Barrel standards, as we all know, are nothing like they once were. Expectations are never high anymore, but the food is consistently decent. Our waitress brought out our food except for some grilled sourdough that was lagging. When asked if we needed anything else, my wife asked for ketchup for her fries. After the fries were cold and the rest of her dinner almost consumed, she asked again and we, somewhat irritatedly, asked about the ketchup. After she blamed the grill for not giving her the ketchup, I lost it, as grabbing a bottle of ketchup shouldn't involve the grill! She proceeded to continue to argue and make excuses, and I finally asked to see a manager. Several minutes later the shift leader came over, did not apologize, and continued the litany of excuses. Instead a of saying something like "may I get you some hot fries" she said "what would you like for me to do for you? I can offer you free dessert." We declined ad we did not care for dessert. She continued to defend the terrible service, and I asked her to just leave the table. She did. The server then huffily brought out the grilled sourdough and the bill as we finished eating. Bottom line, this review is due totally to the stupidity and incompetence of management. That the server did not know how to deal with a minor server error is a direct reflection on the restaurant management. Pretty sure she simply forgot the ketchup. read more

I love being able to order ahead & go pick up or delivery to car. Never disappointed! Wonderful staff! Thank you, Jayanna read more

Stopped here on our way through, traveling from California. We were met with such welcoming and sweet smiles and well wishes. This place wasn't very busy when we stopped. But that was just what we needed. The food came out hot and fresh. Oh and it tasted soooo good. read more

Cracker Barrel Old Country Store - Southern Near Me - Mount Vernon, Illinois

The staff is good, the food not so much. We are here because it was next door to our hotel. The corn on the cob was over cooked and the apples tasted like they used way to much cinnamon and sugar. Definitely not a fan. I wouldn't recommend this place to anyone read more

Cracker Barrel Old Country Store - Cooked apples - Southern Near Me - Mount Vernon, Illinois

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This Cracker Barrel was insanely packed for lunch on a Friday. I've never seen a place so crowded. The food was consistent with others in the chain. Service was prompt and they tried their best to check on us and do drink refills despite the deafeningly loud hoards of hungry customers. They were having some kind if sale in the store and I found the sales gals slightly pushy and annoying given I wasn't there to shop... read more

Cracker Barrel Old Country Store - Maple Bacon Burger - Southern Near Me - Mount Vernon, Illinois

Great home cooking! You have lots of selections. The food & service has always been very good. I love that you can order Breakfast at any time of day or evening. Lots of shopping in their general store!! Cute, Cute, Cute!!! read more

OK I am NOT writing anymore reviews about CB unless I get food poisoning or the waiter/waitress hits me or spits in my food. EVERYTIME I go to one of these (and I don't like to because they don't have draught beer), I love the food. SO yes, the food is great, yes parking is easy, yes you can get gifts on the road, and yes the service is greats.... SO one more 5 and I am done. read more

Cracker Barrel Old Country Store - Southern Near Me - Mount Vernon, Illinois

We stick to Cracker Barrel for breakfast when we're on the road. On a recent trip to Paducah, we stopped at this one in Mt. Vernon. ... and it was great! Service was fine. Food was served quickly and hot. Coffee was kept full and piping hot. When at Cracker B. I'm a fan of Uncle Herschel's Favorite. I pretend that he's my uncle. Uncle Hersch. Love him and his breakfast. What I learned recently about Cracker B's is that they will make you regular hash browns. You know, in lieu of that horrid casserole they slap on every plate. It's a no-charge substitution and it works at every CB I've been to. Growing up in Southern Indiana, my mom always put a touch of sugar in her milk gravy. So, if you're at a Cracker B and you see a fatty sprinkling a bit of sugar into her gravy while her beefcake husband shakes his head - stop by and say hello to us! read more

My friends and I were driving from Carbondale back home to Chicago. When we saw the Cracker Barrel sign, we were overwhelmed by hunger - a hunger for food and kitsch. Cracker Barrel has both. I got the chicken and dumplings and it was enough to feed a small army. The price is insanely cheap for the amount of food you get. And it's all good. After our meal, we all sat on the rocking chairs out front, simply digesting and wishing we had a chunk of wood to whittle. read more

Always good food at Cracker Barrel and this store is no exception Service was great access from highway was easy I would return again read more

Came in this morning good service . Had a breakfast special food is good my wife had a morning breakfast ,her food is also good

Quick dinner while staying in a hotel near by. Staff was awesome. Had our food out in a timely manner. New waitress had trouble with the party of nine next to us, but other staff members jumped in and rescued her. Over all it was a better than usual experience at Cracker Barrel. read more

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Came to have dinner with my husband we don't get to do dinner dates since having children, so it was definitely a time we looked forward to. Our appetizer was brought out after my husbands meal and my meal took 45 minutes and I never received it. I got my daughter a to go order and me being 35 weeks pregnant waiting on food that I never got and feeling stressed out about getting my daughter from our babysitter ruined the whole experience. Multiple times I've got pancakes from here and my whole table's pancakes were hard. Like they had been sitting out all morning. They weren't edible. I order online today and they said they were out of what I order after I've already placed and paid for my order. Instead of refunding it they offered to let me come pick my order up... TOMORROW. LOL. Moral of the story if the cooks don't feel like cooking it you won't get your food even if that means taking an hour to make up their mind on if they feel like making it or not. This place has more bad days than good. The service is just not good. It's sad I love Cracker Barrel but the service I've received has ruined the whole thing for me. Mt. Vernon is on a downward spiral but there are a couple of great restaurants that have great customer service and food. I would keep looking and not waste your money at this Cracker Barrel. read more

I used to love going to Cracker Barrel, however last time I went I ordered three meals to go and there was very little food. It was much less than what a normal serving usually is. For example, I ordered a side of carrots and there were 5 of them. I have not been back since, because it is not cheap and I was disappointed with the amount of food we got. read more

The Hostess was a fucking cunt, but the waitress was very nice. Food was good, but nothing special solid 3 stars. I hope that hostess is just having a bad day and not a bitch on the daily. read more

Service is great and the food was fresh. The server was kind in trying to figure out gluten free options. Refills were prompt and keeping the table cleared of finished plates was on point. The country store is always fun to walk through and see old fashioned candies. Bathrooms were clean and tidy. read more