We did eat here... but it was the cute stuff in the store that we liked... Cheerful staff... very helpful too... No problems with parking... read more

Cracker Barrel Old Country Store - Breakfast & Brunch Near Me - Shepherdsville, Kentucky

New management needed here! We should've paid attention to the low ratings. The five of us stopped here tonight on a quiet Monday evening. The restaurant wasn't even half full, but it still took forever. We were seated promptly, but we waited 45 minutes to get our food. We were almost to the point of walking out when our food finally came out. Instead of being relieved, it only got worse. Not a single one of our orders was correct. There were missing dishes, wrong side items, the dumplings (my usual fave) were completely inedible - dried out and extremely salty, hubby's eggs were undercooked and loaded with cheese (which he can't eat and didn't order), my chicken was literally solid black, fresh tomato slices were green, ham was oversalted and could've been used as a frisbee, gravy was cold. The only food that was hot and appetizing were the biscuits. There were obviously problems in the back today or something, but the manager made no apologies and the food was hardly improved when he brought it out again. And our poor waitress was in tears because of whatever was going on with the manager(s) in the back. We let her know that we knew the bad experience was not her fault and we prayed with her and told the manager it was unacceptable for his servers to be treated this way. All around just a shockingly terrible dining experience. This was definitely our worst Cracker Barrel visit ever, and we have eaten at CBs on a regular basis for decades. I would avoid going back here until they have new management. read more

Cracker Barrel Old Country Store - Nasty burned chicken, inedible salty & cold dumplings, decent carrots - Breakfast & Brunch Near Me - Shepherdsville, Kentucky

I am writing another review because I returned over the weekend and had a wonderful experience. My friend got the trout that I had an issue with the last time and loved it, and I could tell that it was cooked and seasoned much better. I was pleased with my country fried steak meal with sides of carrots and the hash brown casserole. I was with a very large group and a few of us shared the hush puppies with dip and these were amazing, better than a very fancy hush puppy I once had in a French restaurant. And everyone loved our amazing, fun, good natured, and super competent and talented server Jerry. read more

Fabulous to have a free place to park the RV overnight, arriving at this Cracker Barrel after they closed and departing before they opened. Sorry, CB! I owe you a breakfast! Yes, Cracker Barrel tolerates overnight RV parking as long as you're just parking and not "camping." So if you can please not deploy all your slideouts if possible and maybe not set up your stadium chairs? This is a good location. The parking lot is tidy and i had no problems here. I'll look forward to breakfast (Uncle Hershel's Favorite for me) the next time I'm passing through. [Review 20199 overall - 232 in Kentucky - 1176 of 2023.] read more

Cracker Barrel Old Country Store - Departing Cracker Barrel at 6am - Breakfast & Brunch Near Me - Shepherdsville, Kentucky

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Go anywhere else Just order 100$ worth of food with their family dining option. The chicken was raw and they canceled half the order because it was too late 7:30 pm. This place needs to be out of business. Although it's my fault we had a bad experience back in May. I forgot how bad this place was. It won't happen again. read more

Cracker Barrel Old Country Store - Breakfast & Brunch Near Me - Shepherdsville, Kentucky

I don't know why this restaurant has such a low overall rating. We have no reason to complain. We were seated quickly, our server was attentive, got our beverages in a timely manner, and the food came out quickly. She checked with us several times to see if we needed anything else. As always, the portions were generous. Normally we would've taken some of it home for another meal the next day. As we were traveling, that wasn't an option. My husband got the fried chicken dinner, with an upgrade of a side salad. I got the fried chicken breast dinner with green beans and the upgrade to side salad.The salads were fresh and crisp, the chicken hot and delicious. My husband's 4-piece meal was a better deal, with more chicken, but both meals were good. read more

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Visited here on a Sunday with a group of 6, so it was not surprising that we had to wait for 30 minutes to grab a table. We spent the time in the rocking chairs in front of the restaurant practicing for our future. We also had taken the time to wander around the store portion of the business for a bit to look at all of the Halloween and Christmas novelty and decor items in July, so that was a bit of a reality check. We were seated in the large central dining room that contains the fireplace (thankfully, not burning today) and our waitress was fast and efficient. I tried the new seasonal menu sandwich of Bee Sting chicken and chose collard greens as a side. The chicken filet had a nice crunch and seasoned coating with a spicy honey sauce placed on a toasted brioche bun. The greens were tangy and tender. Hot sauce is on the table if that's a preference. Noise level was a bit high due to a full house on a Sunday lunch and all of the hard surfaces. Food was delicious and price point is reasonable. Service has always been terrific. read more

Service team was very polite but seemed like they were short staffed and the food standards are starting to take a nose dive. 9 times out of 10 I stop at this location on my way to Cave City to see my parents. But the last three times have left me displeased. I think corporate needs to look at staffing as if this happens on my next trip I'll just go elsewhere. read more

Missing some food and have been here for 45 minutes and food is not what I expected and just got serviced biscuits that a so hard it turns to crumbs and I'm still waiting for my refill of sweet tea. Don't recommend this place unless you want to watch others get what your waiting for but only yours is bad. Waste of time and money. My husband got 4 out of 6 chicken strips and they gave him those size pieces back only 4! read more

Cracker Barrel Old Country Store - Crispy Tender Dippers - Breakfast & Brunch Near Me - Shepherdsville, Kentucky

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After driving about 400 miles, Cracker Barrel was just what the doctor ordered. We started off with their beignets which were nice and hot. For dinner I got the rainbow trout, green beans, and pinto beans. Everything was delicious and prepared properly. To finish up I had a couple biscuits with jam. The waiter was very nice and polite - always saying Yes Ma'am and Yes Sir. They had the fire roaring which always makes the place feel cozy. read more

Cracker Barrel Old Country Store - Lemon Pepper Grilled Rainbow Trout - Breakfast & Brunch Near Me - Shepherdsville, Kentucky

Bisquits and gravy was delicious! I even ordered it at 9pm.... The next morning I met Susan, who is amazing! Everyday I have stopped at a cracker barrel since Thanksgiving morning (traveling North from FL) and each employee has asked if I am a reward member and each time I have said, " No, but I should be. How do I become one?" Each employee, except Susan, has said, "You have to do it online...." Except TODAY! Susan said, "I can help you!" She added my information into the register, helped me find the Cracker Barrel App and the code through my email. Susan was personable, kind, and went the extra mile for me. In my book, Susan deserves the "Employee of the year award!" read more

Shocked to see the low rating. The place was clean, service was great, staff members were super friendly and food was good.

There are ants in the salt and all over our table and our family was trying to eat and notice one then they kept on coming read more

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If I could give this place 0 stars I would. I placed a takeout order and when I arrived (not before I arrived) was informed they couldn't fulfill my order! I doubt this place cares about customer service based off the reviews and this site. Awful go anywhere else! This is my first review I've ever done but this place is trash. read more

The server was really nice but the food was awful didn't even eat it. Shrimp was cold, rice was so hard it was disgusting. We didn't have to pay but it seemed weird and unprofessional the manager didn't even come out to talk with us. read more

We came here for lunch on a road trip and it's about what you'd expect at Cracker Barrel. The general store/hostess stand was unorganized and a bit chaotic with people lining up to be sat and those who just finished their meals and tried to pay. Once we were sat, our waitress was very attentive and friendly. My fiancé and I each had the dumpling & chicken which was good. Would return if I needed a quick & cheap meal. read more

I ordered a sandwich with a side of fries. (See pic..lolI literally got six french fries and when I laughed, she said sorry, We are now weighing our portions and that's the new amount. The server was even embarrassed to bring my plate out. This will be my last meal at cracker barrel. They have changed so much. read more

Cracker Barrel Old Country Store - Breakfast & Brunch Near Me - Shepherdsville, Kentucky

if I could have given a negative stars I would. the food was fine, the service was the worst. customers were leaving, the wait for everything was beyond long, drinks, refills. our bread was brought out just before our food, some drinks never arrived. we asked for separate checks were told we don't do that. asked for the manager, standard excuse "we're short staffed". a family left after waited 45 minutes to order, and was charged for their drinks! left feeling angry and disappointed. read more

Went on a Friday night since it was across from our hotel. Typical chain restaurant . Had the Friday night fish fry. 4 pieces of breaded cod plus 2 sides and corn muffins. Fish could have been crispier. Asked for a Bud Lite but was out. Seemed short staff on help as many tables were not cleaned as was most of the restaurant. Unfortunately there were not many dinner choices in Shepherdsville read more

Cracker Barrel Old Country Store - Breakfast & Brunch Near Me - Shepherdsville, Kentucky

Raining like crazy. Had truck in parking lot overnite. They said it was ok. We (4 of us) came in for breakfast in the morning. Still raining like crazy at 8:00 on sat morn. I had the oatmeal again and asked for two poached med eggs with bacon. I put tobasco on my eggs a then cut some white and it was rubbery and over cooked. So I flagged her down and asked for med please. Response : oh they don't know how to cook poached eggs... really?!? Ha! So second batch came out a bit better.. not so hard. My oatmeal is always cooked good. Bf again with the dang chef salad!! read more

Cracker Barrel Old Country Store - Breakfast & Brunch Near Me - Shepherdsville, Kentucky

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Every time, & I do mean EVERY time we eat here, they're out of something I order & not once have they told us when ordering. They take the order & then come back a few minutes later with the "sorry". This time it was their delicious carrots. How you run out of carrots at lunchtime is beyond my understanding. "Please choose from our extensive list of sides. Oh, a menu. Uh, well, there's..." & lists 4 or 5 out of the 15 or so I saw earlier on the menu. Ugh. read more

This is a go-to restroom stop when we're driving from Indiana to Tennessee. Sorry not sorry, Cracker Barrel: You typically have relatively clean restrooms, so this is where we choose to stop. It's also nice to stretch your legs here and just wander around the gift shop. And if you have kids, you must look at all the toys and books that are in the gift shop and touch each one. Plenty of parking here, including spaces for oversized vehicles. I've heard they also serve food here at Cracker Barrel. read more

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Loved it! Thank you DRADEN (our attendant very shy but very professional) had an amazing afternoon read more

Cracker Barrel Old Country Store - Breakfast & Brunch Near Me - Shepherdsville, Kentucky

Solid place here in Sheperdsville eat for a great meal always good country home cooking can't go wrong with it. I always get the country fried steak country fried chicken and dumplings or something good old comfort food he usually takes a good hour and a half on a Saturday or Sunday when you get a table because everybody wants to go there cause that good but this place is definitely worth checking out and stopping by read more

Always ready to please Cracker Barrel continues to impress. Was at the Sellersburg location Prompt greet server was at the table within a minute. Placed our drink and entrees. And received both in a timely manner. The food was fresh and hot the server kept the drinks filled. It was a good visit until they said we are out of Coca Cola cake! I didn't really need to eat it! The barrel stands strong, great for Lenten season. Give em a try! read more

Been sitting here waiting for food almost an hour. When we were seated there are 5 dirty tables around us they have been this way since before we sat down and no one seems interested in cleaning them off. The water glasses we were brought had lip prints on them showing they obviously haven't been washed. We just got our food and it's not hot. read more

Cracker Barrel Old Country Store - 5 dirty tables been this way almost an hour. - Breakfast & Brunch Near Me - Shepherdsville, Kentucky

We stopped while on a road trip, and Cracker Barrel didn't disappoint with a quick comfort food meal. Prices were really reasonable. However, entering and getting seated had a weirdly long wait to even put a name in and the bathroom, while clean enough, isn't what I hope for from a bathroom on the road - I'd prefer something a little cleaner and with hot water at the sink. read more

I was surprised at how this place went downhill! We were there many years ago for the horse sales and frequent the area a few times a year! We chose to stop here after a long flight and thought we had not been here in awhile! We were in for a disappointment for sure! Service was rotten-rude, lazy, and could give a hoot! Menu was limited and cob. salad was a lot of lettuce! She never came back to refill our drinks-I had to go up to front fest to request more drinks! Food not great overall! This all took place mid afternoon so they were not busy-waitress just plain lazy with attitude! Too many other places -won't be back for sure! read more

Went to the restaurant this afternoon. Seated quickly. That was about the last thing that went right. Took a bit over 25 minutes to get the ordered food while people that were seated after us was well Through theirs. I believe the server figured out they were bringing orders out and not ours. She went back and brought the food out. Cold. Appearing it was forgotten about. Not even the full order was brought. Items missing. Probably my last visit to Cracker Barrel. Worst experience I've probably ever had read more

Absolutely filthy. Typically, Cracker Barrel has clean restrooms when you're on the road. Not this one. Feces smeared in one of the stalls and no toilet paper. If you travel, this place needs to be on your avoid list. A patron was able to save the day with paper towels well before the staff came in with toilet paper. read more

Love me some cracker barrell. The old timers breakfast substitute grits for an extra order of hash brown casserole is my all time favorite breakfast meal. Just like other cracker barrells it has the country store with cool and fun items. They also have the checkerboards and peg games that my 3 kiddos always enjoy. read more

Again I question why I come here. Yelp needs to add a warning button reminding you of the service you had before. Our server was great! And my daughter enjoyed the fried chicken meal. That's about it. Had an issue and asked for the manager - omg what a waste of time that was! Half way through our conversation I just said forget because she was so useless! to self - avoid this store!! read more

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I ordered delivery tonight. One of the sauces was missing and I was sent this nasty burnt chicken tender. read more

Cracker Barrel Old Country Store - Burnt Hand-Breaded Fried Chicken Tenders - Breakfast & Brunch Near Me - Shepherdsville, Kentucky

The food is always cold and overcooked and also very bland in taste. I wouldn't recommend eating at this restaurant .had breakfast at this Cracker Barrel this morning and it was the worst breakfast I've ever had, everything was so overcooked and hard. The only thing that was good was the coffee read more

Arrived at 6:25, (still here!) 7:22 and 4 groups ordered and received food before we got drinks. Awful wait time and service. Not sure what's going on but it's even worth it. Got up and left after an hour of waiting. Took 25 minutes to even get water read more

This "Old Country Store and Restaurant" is awesome. The country store is merchandised in such a creative way. The colors are balanced; each section is a theme of some sort. Nautical, sweets, whites, naturals to name a few. With each display section you will find clothing (tops, bottoms) and accessories: bags, hats, earrings, scarves that work together. Today I found 2 bags and 2 pairs of earrings that I love. The shop is mostly for women and children sorry guys but this store is amazing. I love the décor in the restaurant as well. Old country tools and paintings, rustic appeal really beautiful to look at. I ordered one of the specials BBQ ribs half rack with 2 sides (fried okra and green beans) with sweet raspberry tea. The ribs were very tender and the okra and green beans had a nice flavor, the tea was delicious and refreshing. The prices were very reasonable and our waitress was wonderful, attentive, helpful and courteous. I would love to eat and shop here again and again. Not only were the salespeople friendly the customers were friendly. I had several conversations with other wives shopping while all our husbands sat outside rocking in the chairs and enjoying the view. read more

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After 10 days on the road we wanted a nice meal for our last night. Cracker Barrel was a short walk from our hotel, so we decided that would be our "last supper" for this trip. We don't eat at Cracker Barrel frequently, so we weren't familiar with the menu. Kristin was our server, and she was very patient as we peppered her with questions. She kept the drinks refilled and the biscuit tray full. I had the pork chops, and they were very good! Wifey had the chicken pot pie and she was satisfied. All the kids enjoyed their meals. Probably a 4 star experience, but Kristin kicked it up to a 5 star with her great service! read more

We travel to and from Florida every year and we always stop and stay here. Parking is large enough for our motor home and truck and the food and service is always great! I always purchase something in their store because they have so much to offer. I highly recommend this Cracker Barrel! read more

This was a disappointing visit. We stopped for a quick bite. Our server was quick with water, but then we waited for quite a while to put our order in. Once we did, it took a while to receive our food and our server forgot our daughter's biscuit. It took a very long time for her to get the biscuit, which should have been a quick fix. read more

Typical Cracker Barrel store with rockers out front while waiting and the general store to shop for all those special goodies. Easy spacious parking with room for large campers &/or trailers. I ordered the haddock (fish) with double mash potatoes and green beans, along with cornbread. It was good and I would order it again. They were rather busy and our waitress Victoria did a much better job tonight with our party of 5. (We had Victoria the other night and things were kinda going South so I waited and didn't write a review then). Overall, food was good, came out on a timely manner and the restaurant seemed clean. So I'm sure we will be back again. read more

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