Service was not good. Stood at the counter and the staff walk passed me until finally the manage, I assume, walked up without saying a word or even looked at me, told someone to come and take my order. This was the Penn Station on Hess Lane read more

Terrible sandwich. Got the teriyaki chicken and I think the sauce was maybe forgotten because it was super dry and bland. What a waste of money and food. read more

Penn Station - Teriyaki chicken - American Near Me - Louisville, Kentucky

The food was good and the service was great I really love the fries they are delicious

Visited Penn Station this week for lunch on the way back from an appointment. I arrived early (11:15) and they were open, score! There were four employees working when I arrived and I was greeted by several of them. After a quick glance at the menu I ordered the regular (9") chicken teriyaki sub and small fry. I scooted down the lane and paid for my order. I could hear the grill sizzling my chicken and could smell it too, yummy! The fries were packaged in a small cup and then another scoop was added to the top of the bag! My sandwich was also placed inside and I was asked about ketchup or vinegar, so I got vinegar packages for my fries! When I arrived at work everything was still piping hot and fresh. My only disappointment is as the size of my sandwich. I had ordered a 9", which was $9 without the fries. Everything tasted delicious and I ate every last fry! Just wish the sandwich was a bit bigger and meatier. (Photo below shows plastic fork next to sandwich to compare size) read more

Penn Station - Fresh-Cut Fries - American Near Me - Louisville, Kentucky

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Wow! I just had the perfect Philly Cheese Steak at Penn Station on Lower Brownsboro Road. Not all Penn Stations make it this good. Especially, NOT the one near where I live in Jeffersonville, IN. I get Penn Station Philly Cheese Steak subs when at work in the VA Medical Center because this location is the BOMB. It was hot and full of flavor when my supervisor brought it to me. It wasn't the BEST because it was free. I paid for it. My supervisor likes the Chicken Cordon Bleu. Great job in hiring people who care about what they do. Lower Brownsboro Road location is the BEST. Sorry I didn't get a picture this time. read more

It's dangerous that a Penn Station is at the end of my street. Penn Station is one of my (probably too many) guilty pleasures. My fave is the chicken teriyaki with mushrooms. Whenever I order here, my sandwich is made quickly and served hot. And don't forget to get the fries. These are made fresh as well. One more tip: Get the Penn Station app. It's easy to put in an order for pick-up via the app, and you get points and deals toward future orders. We've also ordered Penn Station a few times during this COVID-19 crisis, and I've been happy to see this location taking precautions seriously. You order online or via phone and then walk in to pick up. The chairs have been removed to dissuade anyone from sitting down. They also seem to drop your fries into the fryer when you arrive; they only take a couple of minutes to fry up, and you still get them warm and delicious. read more

Ordered the Rueben sandwich and fries. The sandwich was terrible. The bread was so pale and chewy, I think it was raw. There was, and I counted, 2 thin slices of corned beef for the entire medium sub and the rest was FILLED with sauerkraut. For almost $20 I would expect a reasonable amount of protein but instead I got all veg. I think this is one of those places that screws you if you order online, hoping to save on their bottom line by not giving the correct portion of meat and knowing you won't go there to complain. Will not order from them again. read more

Received a BOGO free coupon online and decided to give Penn Station a try. I'd always though of it strictly as a Philly Cheesesteak place, but was pleasantly surprised to see they have a couple veggie options that sounded delicious. Bonus points to the location being less than 5 minutes from my house - perfect for quick lunch/dinner to go. I ordered two, 6" sandwiches, although you can chose from several sizes up to a foot long. I picked the classic, Philly cheesesteak with onions and mushrooms for my mom and went with the grilled artichoke with mushrooms and onions for my meal. They only carry white bread, which isn't my preference. Would be terrific if they offered a whole grain option. I was able to customize both sandwiches with added fresh veggies which is nice. As they were fairly busy on a Sat afternoon, I had a little wait. It wasn't extremely long, but could be a problem for folks on a 30 min lunch break. The staff were very friendly and the store was clean. I headed home with our piping hot meal in about 15 minutes and we both enjoyed our selections tremendously. We'll definitely be back! read more

Well, i had ordered a small Turkey and provolone sandwich off their "cold" options on the menu, and it came out toasted. Which was weird and unexpected but not the worst thing I ever ordered. Fries are good, but you almost get a Five Guys amount (the guy in front of me ordered a medium and was given almost a whole tray - glad I had gotten a small, which was still a size large at most other fast food places). Everything was just OK, I would come here again out of convenience but Potbelly still reigns supreme in the sandwich market in my opinion. Or maybe i just need to go back and not have a toasted sandwich thats supposed to be cold? read more

I love penn station! This is one of my top go to places for when I wanna eat something greasy I'm not a huge sub person but I LOVE penn station. I always build my own (Dagwood). I am super picky about deli meat and I love their turkey. Their fries are one of my favorite ever. read more

So happy to have a penn station so close again! The employees were very nice, and chit chatty. My boyfriend and I got the chicken teriyaki, and the Philly cheesesteak. Both orders were piping hot, and completely correct. We can't wait to return!! read more

Penn Station - Yummy chicken teriyaki!! - American Near Me - Louisville, Kentucky

Went today to get dinner for my partner and I at 7:30. I checked online to make sure they were open and it states they are open until 10pm daily. I made the drive out here to pull up and be told by one of the 4 staff members in the smoke circle "yeah we're closed" at 7:30? Pretty disappointed by my penn experience today. read more

My husband and I come here a lot because it is only 5 minutes from our house. I love the localness of the chain restaurant with their athlete of the year. We always get good service most of the time there has only been once or twice where something hasn't been right and they were very quick to make it right. I love how easy it is to order. They are always super understanding when I can't decide if I am going to order my normal sandwich or try something else. The food is pretty good. The price for a sandwich without fries or a drink seems a bit expensive but other than that it's pretty good. The cookies are delicious. read more

pissed I just went on my lunch break and they served me some old fries when I took them back he said it's the oil so your using dirty oil no thanks read more

First visit and tried to use online coupon LVBOGO and wouldn't apply so thought the store could take care of applying since I didn't pay. Told me there wasn't anything they could do Sarah the manager did give me two cards for a free small sub and free lemonade. but sure would have been nice to get the code to work and the free sandwich on my first visit. read more

I always love their freshly cut hot fries right out of the frier. My sandwich favorite is the chicken cordon blue. The bread is always fresh and the sandwich is always hot with melted cheese. read more

This is really a review of four items, because I've gotten exactly the same thing every visit for the last two years. This is a high quality sub place that offers a vegetarian sub that's not just a bunch of toppings on a bun. For about $12, you get two good meals if you order right. I get a 12" grilled artichoke sub (you gotta add mushrooms), large fresh cut fries, large fresh squeezed lemonade, and a giant homemade chocolate chip cookie, and I eat well twice. The sub is stuffed with artichoke hearts, mozzarella and parmesan cheeses, topped with an oregano mix, and grilled brown.The fries are definitely not fast food fries-they're thick, bias cut, and not particularly crispy. Topped with sea salt and served in a paper cup, they're hella flavorful, and always fresh. The lemonade is legit made from real lemons and sugar, and is absolutely addictive, just like the ginormous cookie. The food is just delicious. The four stars is for the long wait that happens every visit. Bring your phone in with you to keep distracted, because you'll be waiting at least 15 mins, sometime up to half an hour if there are a few people ahead of you. read more

Was told 10-15 minutes when I ordered by phone. I showed up 20 minutes later and saw the cashier tell the cooks, clearly for THE FIRST TIME, to start making my order. I waited another 20 minutes, making my order (just 2 sandwiches) about 30 minutes after it was supposed to be ready. Good food, terrible customer service. read more

We visited the Penn Station #86 (located at 3310 Hwy 62, Jeffersonville IN 47130) and believed we were going to have a fine experience. Order was placed and paid for at 4:55 PM. I was given my lemonade I had ordered and my wife got her cup to get her Diet Coke. We found a table, it wasn't hard to do as there was only one other group of 4 in the place at the time we came in. We waited, and it seemed to be taking longer than usual at other Penn Stations, and we waited. At 5:20 I was wondering what was taking so long, but continued to wait. After 33 minutes from the time of placing the order my wife's Chicken Cordon Bleu came out with the order of fries. It literally looked like a mess. I thought I'd snack on a fry or two while I waited for my Chicken Teriyaki to appear. That was a mistake. The fries were cold. I went up to the counter and when asked if they could help me I said that I was hoping my sandwich was on the board behind them waiting to be brought out (I knew it wasn't since the board was empty) since it had been 33 minutes since ordering, and by the way the fries were cold. The young lady said she would find the other sandwich on the order and bring out some hot fries when them. At the 38 minute mark my sandwich was delivered and was advised that the fries would be out momentarily. By this time my wife had eaten half of her sandwich and was beginning to pull, what I thought looked like bacon, some meat off of her sandwich. I took a bite and thought it was peperoni, but she told me it was supposed to be ham. Don't know what it actually was. After 44 minutes the fries appeared as I was attempting to unwrap the second part of my sandwich. Same young lady was there and asked if everything was good. This while I was trying to pull the wrapping paper out of my sandwich since it had been folded up inside somewhat. I told her no, that this had been a horrible experience and I would not be coming back to this location ever again. I said I understand online orders, and app, orders but since 3 people had come in after us, and walked out with their order before my sandwich arrived, no it was not acceptable. read more

I love this place! The food I've gotten here has always been so good and the staff working have always been so fun and friendly. The guys in the back have a great attitude and a fun sense of humor. I recommend the grilled vegetarian sub (it's the dagwood sub without the meat). Make sure you buy a lemonade, because they it is so good (especially if you request it without ice). read more

I haven't eaten at a Penn Station since the highlands location closed. I was excited when this one opened but this one seems like it's ran by a bunch of kids. They were not curtious, got my order wrong and I was reminded of how overpriced they were. read more

Terrible service. Ordered three sandwiches and only got two because the woman forgot to ring up the 3rd sandwich. Waited 15 min for the two sandwiches and waited for another 10 for the other one. I asked for the sauce on the side for the sandwich they forgot to do, and she put the sauce on the side and the sandwich. Ridiculous. Fries had no salt or any seasoning at all. The lemonade tasted like lemon water. The sandwich was very bland. We will never go back. read more

This is the best Penn station in town. Service with a smile! They are always friendly and the food is always hot and outstanding. The manger is always nice and friendly and I appreciate that... it's hard to find ! Keep up the good work! read more