I needed a last minute appt on a Sunday and was so happy to see that the salon was open and able to…read moretake me on a Sunday. Jenna gave me the best cut and color I've ever had in my life! I have a lot of gray so my hair can be hard to work with - Jenna took the time to not only consult with me but did an exceptional job with the cut and color. I will definitely be returning! The rest of the staff made for a very welcoming environment - Amanda another co - worker even stepped in to assist! That's what I call teamwork! Highly recommend this salon - and Jenna and Amanda!

First time customer with Jenna. She is amazing and the service and attention to detail is just…read moreincredible. The place is comfortable and pleasant. I made my appointment at noon and I was helped as I entered. I felt welcomed and made feel comfortable by Jenna. She did my haircut with care and attention to detail. She is also very pleasant and has a great demeanor and smile. I felt pampered and my haircut looks like never before. This was by far my best haircut ever and I will for sure be coming back to Faust for my next haircut. If you want a food haircut, and with excellent service, I would highly recommend Faust, and Jenna for your next haircut or hairstyle needs. Thank you Jenna!!

I live the place and the owner is sooo welcoming, kind and accommodating!…read moreI see Vanessa and been for sometime. Besides a great stylist her personality is awesome!!! She asks questions about what u the client wants and gives constructive advice!! I really recommend her as im sure all the stylists there are good also!!

Huge Disappointment I tried to get an appointment with Shell…read morebut she was in Europe. I've known her for years and does beautiful color. She recommended Vanessa and gave me her number and passed on my two blonde colors. I couldn't get in until Friday before my important weekend with Filoli Gardens. I was to demo watercolors for two days. Vanessa did my hair and she did a beautiful job EXCEPT she used the WRONG COLOR and I ended up with Ash/mousey brown hair! It made me look DEAD! I called her and she wanted me to come right down but I had NO extra time! I quickly put on a Frosting cap and lightened it in sections. Some parts are brassy so I washed it with purple shampoo to soften it. I used to frost for years. I paid Vanessa $174 including tip. Because "I" touched it she would not help me! If she put in the wrong combination she should stand up to it!

Unfortunately I have to leave a bad review. I went to Leah at pleasurehead salon. I have never in…read moremy life had a haircut as bad as this. This is a SUMMER WRECKER! I asked for a dusting, I am in my sixties with very thin hair... she proceeded to cut layers everywhere when I had asked for a blunt cut with a tiny layering right above the the bottom!!! She was pretty surprised herself! I sent a message telling her how unhappy I was , not a word back! Horrible service and I'm very upset!

I've been to Pleasure Head (PH) four times now and had amazing experiences with Jennifer (who I…read morebelieve no longer works there, but you can see a photo from my last review!) and Shawna. They were incredibly personable and made sure to check in with me throughout every step of the haircut process. They both delivered amazing results. Jennifer gave me a super edgy look and Shawna later gave me the blunt cut of my dreams, hence why I had kept returning. Now, there's A. I first went to her when my edgy look had grown out and wanted to get it refreshed. Everything was going pretty well, until the point where she accidentally used the wrong scissors and chopped off a section of my bangs. It was hard to recover from that but accidents happen and she expressed deep remorse and tried her best to fix it. It wasn't the best, haha, but it eventually grew out after several months, and I didn't want this experience to deter me from returning to my fave salon. :) Then, I went to A for a chocolatey brown balayage. We had a consultation beforehand. My hair is virgin and very dark so what I was looking for was a very subtle change to add dimensionality to my hair since I had just gotten a blunt cut by Shawna. But... what I got was not what I asked for. I have gotten balayages before and one key component is teasing the hair before applying bleach. Yes, it was being teased, but by the tiniest amount. This led to pretty much my hair being bleached solidly rather with the quintessential natural blending of the highlights which define a balayage. On top of that, the bleach application was all over the place. In some sections, it was applied so close to my roots. In others it was 3 inches away. And A decided to give me money pieces because she thought they would look cute. When I noticed the heavy bleaching, and pointed it out, she mentioned that it would become darker with the toner. I was anxious, but I wanted to trust the process. When the hair was finally done, I was devastated. It was patchy, brassy, and bleached in such a way that doesn't even come close to the definition of a balayage. I told A that I would need some time to get used to it. After several days of staring at my hair in the mirror, I reached out to A. She agreed that it wasn't at all like the inspo pics and she was willing to redo it for me. At that point, though, I was too anxious to go through another round with PH, especially after my previous experience. So, I made the decision to reach out to a hairstylist in Santa Cruz that is known for his balayages and I sent the pictures of my hair and he immediately took me in (thankfully!!) bc the hair had truly destroyed my self-esteem. After the botched hair, I literally canceled all my plans for the next week because I didn't want anyone to see me like that. He called it a hair emergency, haha. Well, that appointment went wonderfully, and he was able to color-correct the hair and achieve the results I wanted from the start. One major pro about A is that she does a great job at maintaining the health of the hair during her work. It was actually really cool and impressive to see that when she was taking off the foils after the bleaching process, little to no hair came off with it. Even though she brought my natural hair color from one of the darkest shades to such a light color. That is definitely one of her incredible strengths!! I let A know I went with another stylist and canceled my redo appointment. I also asked for a refund, considering the results were so far from what we discussed. She was completely respectful and remorseful and mentioned that she wished she had an opportunity to fix it herself. She reached out to her manager to ask about the refund, and the request was denied bc I went to another stylist and didn't let her redo it. I am not sure if that's a common policy, but I felt saddened that accountability by the salon wasn't taken in that regard. You wouldn't hire the same plumber again if their work caused your pipes to burst in the first place. Twice. Honestly, I am deeply saddened by this and it pains me to even write this review because all of my other experiences at PH have been SO positive before this. I don't think I will be visiting again, unfortunately. That being said, A is an amazing person (her hair is also SO cute!!! which already is a testament to her skills; also, she does a great job at matching the vibe, and I /STRONGLY/ believe that these were rare occurrences, especially considering all of her previous positive reviews. You can check out her work on her instagram page. Lots of people have had amazing results from her, especially with haircuts. So please don't let that deter you from hiring her. But maybe not for balayages, LOL.

I drove 3 hours from just so Amy could do my hair and was not disappointed. My color and cut were…read morebeyond my expectations. I appreciate that Amy took her time and answered all my questions. Her suggestions and advice were very appreciated. I see another road trip in my future!

I just want to Give a shoutout to Myra for hooking me up…read morewith a cut! It came out excellentl thank you for having patience with me‍

I've been going to Arrow Beauty Bar for years and I always leave the salon feeling amazing! I get…read moremy hair done by Abby, she always follows my inspo and gives me what I want while keeping my hair heathy. I've been bleaching for years and even now thats its lighter, its still long and soft. Both locations are amazing, they are always clean and have a good vibe when I'm there, everyone is very nice!

I had an appointment with Abby, and I was very disappointed with my experience. I spent a lot of my…read morehard-earned money on my hair, and for the price I paid, I expected much more care, professionalism, and attention to detail. One of the biggest things that bothered me was leaving the salon with hair color still on my skin. To me, that says a lot about the level of care being put into the service. It comes across as sloppy, rushed, and like you aren't taking the time to be careful with your client. When I'm paying this much money for a professional service, I expect the stylist to take her time and make sure I don't walk out of the salon with dye left on my face and skin. That was a huge disappointment for me. What made it even more disappointing was looking at pictures of other clients and not seeing them leave with color on their skin. It made me wonder why that same level of care wasn't taken with me. If you aren't being careful enough to remove the color from my skin before I leave, it makes me question how much care and attention is being given to my hair as well. I also expected more highlights and dimension. My hair came out much darker than I expected, and when I looked at it afterward, it just didn't have the pizzazz I was hoping for. I felt like what I wanted wasn't completely heard. I understand that a stylist has professional opinions about what is best for my hair, but ultimately I am the client, and I want to feel included and listened to. Trust is extremely important to me when choosing a hairstylist. When I find someone who listens to me, takes care of my hair, and makes me love the result, I am extremely loyal and will continue going back regardless of the cost. I was hoping Abby could be that stylist for me, but unfortunately this experience did not give me that confidence. The haircut itself was okay, but overall I was very disappointed. For me, it's not just about the final color. It's about the care and attention you receive when you're spending your hard-earned money. Unfortunately, I didn't feel I received that level of care. Based on my overall experience, I would not return to Abby and I would not recommend her.

Nick Saporito at Kinship Salon in Santa Cruz cut my hair, and I'm amazed at the new look--I'm in…read moremy 60s but feel like I'm in my 50s when I look at my new cut! He's prompt, professional, polite and courteous, and it's no wonder he's booked up 2 weeks in advance --he's simply that good. What impressed me most was his foresight: he thoughtfully looks at your facial structure--your forehead, jawline, the length of your hair you're considering, and the look you want to achieve. Nick can give you an image. On top of that, he's kind, open-minded, compassionate, and a great listener. He's also incredibly creative--I've never had such a haircut this great. Thank you, Nick. You can't fake fabulous! Ron

I saw Lauren on Saturday, and unfortunately a few things happened that were pretty off-putting…read more First, the price listed on the website was significantly lower than the price I was given by text only 24 hours before my appointment, at which point I could no longer cancel without being penalized. Second, she accidentally burned my face with the flat iron. I said "ouch" when it happened, but she didn't acknowledge it or apologize, which made the situation more uncomfortable. Lastly, she was about 10 minutes behind schedule. Other than those issues, Lauren was nice and I genuinely enjoyed talking with her. I just wish these things had been handled differently, as they took away from an otherwise pleasant experience.

Is it cheap? Yes, incredibly…read more Can you walk in and get a last minute cut? Absolutely. Will you love that cut? Who's to say. I loved mine and I was in and out quickly. Tip well! The cuts are below the going rate so if you can, let them enjoy your appreciation! I'll be back for a trim soon.

I've been looking for a good haircut spot in Santa Cruz when I can't go back to the Bay for my…read moreusual spot. Luckily I found Surecuts which happened to be across the street from my gym, so it was an easy hop over after a workout to get the hair managed. The salon is small and well maintained. I came in October and they were definitely feeling the spooky Halloween vibes. They have a restroom available for use and an arcade machine to burn some time on if you are waiting for your turn. I made an appointment (and they do 30 minute blocks) but was able to walk in early when they opened. Men's haircut is $25 which is a very reasonable price. I worked with Yareli who was very sweet and even offered some life tips while getting my cut done. She was intentional in asking to make sure what I wanted was happening, and that I liked the end product. In about 20 minutes, I was done and dusted with a new fresh cut. You can pay with your digital wallet, card, or cash. Don't forget to ask for a stamp card - your 5th visit will be $5 off! Small parking lot out in front so easy to drop in and get the business done.

Booked a consultation with Ashleigh to talk about getting some magical hair and we did a strand…read moretest to see how my hair would respond to the bleaching process (I've had dyed hair in the past and then box dyed it black, yikes!). The strand test gave us a lot of info and she told me about how it may take a while for us to get to the fun pastels I was dreaming of but if I stuck with her she'd get me there! She showed me some other color options that could work for now that I was super happy and excited about then we talked about the cut and I just absolutely can't wait until our appointment at the end of the month to see how things turn out. This shop is absolutely a dream, so magical and welcoming!! Everyone there is so kind, such a one of a kind space!! You can really tell this is a shop made with love and the stylists truly enjoy being here and working with their clients. I had a really great experience and highly recommend it to anyone interested in getting the hair of their dreams

The quality of service was horrible. My hair was burnt after having it done here. I did not want to…read moresay anything because I feel like they would be easily offended at criticism. I had to go to another salon to have my hair repaired after having them done at this place. Save your money and go some place else with better service and atmosphere.