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    Craft Carpet Care

    5.0 (3 reviews)
    Open 9:00 am - 9:00 pm

    Services - Craft Carpet Care

    Carpet cleaning

    Carpet installation

    Carpet repair

    1 More Service

    Rug cleaning

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    Carpet Rescue Plus

    Carpet Rescue Plus

    (30 reviews)

    Can I choose ZERO STARS? Unprofessional! And child labor??? Really??…read more WIsh I had looked at Yelp before I bought the coupon. I ordered the Living Social voucher for these guys for $45. I was told they would be here between 12-3. They call this morning and say now it will be between 2-5. The guy shows up at 4:15 with his 11 year old son in a personal van. He doesn't even have the skills to introduce himself or his son to me or shake my hand. I start by showing him the freshly vacuumed rooms where I moved just about everything but a small chair and lamp. I asked him to please move those as I am physically unable. He said you only paid $45 for this and thats a level one. We dont move anything but a level 3. Guess thats fancy talk Mr. inept. The voucher says that they dont move electronics. He says I read it wrong and that no one lifts any furniture anymore. Then I say well can you at least put down protectors under the wood furniture legs? Nope. Dont have them. I'm getting increasingly uptight about the guy's capability. He said at $45 its a quick around everything type of cleaning and if I wanted a real cleaning I'd be paying $150. I said but this is a promotional price, no? He doesn't see it that way. Bingo. He and his child start dragging in the equipment and place a DISGUSTING dirty ripped bath towel on my floor. He then tells me he's exhausted and old and has worked really hard today. Then he's complaining about what sink to connect his portable machine to and talks to the kid about it and he's wondering how he's going to get the machine up my stairs. I tell him this is all making me uncomfortable. And he says maybe he should go. And I said I agree and he starts telling me how everyone loves him and hes acting all angry. I said it was his lack of professionalism that lost him this job and that I dont hire child labor. He says Oh I pay my son and how dare I bring up child labor! Then he threatens me that hes going to tell his uncle-the supposed mayor of Rumson. lol. Living Social totally understood my complaint about this company and did give me my money back.

    Do not make the same mistake I did. I bought the supply duct cleaning from Amazon Local. After…read moreabout 3 months of scheduling issues, he finally made it out. Shows up with a shop vac and pressurized air. The whole process took about 20 minutes and was extremely sloppy. I spent the whole time following them around hoping they werent going to steal my stuff. He gave me the hard sell and convinced me to also clean the returns for $70. I came down to the basement at one point and the shop vac was running and the hose wasnt even connected! They weren't doing anything to get into the duct work - no special wands, cameras, technology. I could have done it myself with their technique. Luckily I was listening when he said he was going to push all the debris into the filter, so i told him I didn't have a replacement filter. He offered to blow it out for me (like he was doing me a big favor) so i agreed. After paying and saying goodbye, I went to the basement to check on his work...NOT GOOD! He blew out my filter into the basement with all the grime and dust bunnies everywhere. He left the cut out portions of my duct work and insulation laying around (yes they cut holes into your duct work!). Long story short - not on time, not professional, reeks of cigarettes, hard sells you stuff you dont need, wouldnt even use the word workmanship to describe what they did, and didnt clean up after themselves. Save yourself the time, scheduling aggrivation, and money and stay away from these knuckleheads.

    Craft Carpet Care - carpet_cleaning - Updated June 2026

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