I used to love Emily, but I haven't found someone who can consistently give a good haircut since…read moreEmily left before COVID. I have often left The Lift with hair cut so unevenly that I have had to even it out myself at home. My son just got his hair cut again after his last one there, and the new hairdresser pointed out that there was a huge difference in length between the R and L side over his ears. Sadly, after a decade as a loyal customer,I won't be returning to The Lift.

Heartbroken Bride - A Cautionary Tale for Anyone with Textured Hair…read more On October 4, 2024, I had my hair done at The Lift Salon by Justin, a stylist I had previously trusted. As a South Asian woman with thick, coarse hair, I made it very clear that this appointment was for my wedding day. What should've been a joyful, exciting experience turned into a months-long nightmare -- one I'm still dealing with in June 2025. The salon is very much a white-centered space, and while that shouldn't matter, it clearly did. Just because I have thick hair does not mean it's okay to bleach it to the lightest color possible without any real conversation about the risks involved. As a stylist, it is your responsibility to inform your client of potential damage -- especially when working with textured or ethnic hair. Had I known my hair would end up gummy, stringy, and permanently compromised, I would've never agreed to this. I even voiced concern during the appointment when I noticed the gummy texture. Justin brushed it off and told me it would feel like that for "just two days." I trusted him -- big mistake. After the first wash, my hair was a sticky, breaking mess. It was completely ruined. Since then, I've spent months trying to repair it, and I'm still not even close. When I reached out to the owner, Cristol, hoping for accountability and understanding, I was met with nothing but ego, gaslighting, and attitude. Her exact words were: "But you loved your hair and walked out with a smile." I told her: "I didn't even realize how damaged it was at the time -- check your cameras, I was trying to bring it up to Justin during the service." Instead of listening, she cut me off and said, "I will not have you come back into the salon. I'll just refund you. You can go to my friend, Carve Beauty, to get your treatments done." I was in tears. I had just paid $600 for a service that destroyed my hair and left me completely heartbroken -- and she had the audacity to ban me? As if I'd ever want to go back. You couldn't even pay me to return. Update - End of June 2025 This photo shows the current condition of my hair -- still gummy, breaking, and fragile despite everything I've done to try and fix it. Funny enough, I didn't find Carve Beauty on my own. Cristol -- in the middle of kicking me out of her salon -- actually recommended I go there. The irony? Carve turned out to be everything The Lift is not. At Carve, Tina, one of the owners, was professional, kind, and truly empathetic. When I told her what had happened, she was genuinely appalled. I ended up doing around six intensive treatments at Carve and purchased their molecular repair treatment to continue care at home. And still, after all that, I'm left with long-term damage. If you want a salon that will actually listen, respect you, and treat your hair with real care and knowledge, I cannot recommend Carve Beauty enough. Go to Tina for anything major or corrective -- she's amazing. And for regular styling, ask for Abby -- she's just as talented and sweet. Skip the arrogance. Skip the gaslighting. Skip the damage. Go where your hair and your voice are respected -- go to Carve.

I came for the first time, and had faded color from previous box dyes. It took two sessions to get…read morethe green out of my hair, but the stylist didn't give up and was very kind. He did a great job and the price was very reasonable. Will definitely be back!

Good price , the staff so nice! I totally recommend this store . Nice haircut and very meticulous!read more

Rebecca is extremely professional and first time getting waxed made me feel so comfortable and at…read moreease. She knows her stuff and will answer any questions without making you feel like you're aggravating her. She did an amazing job. Already re booked to see her again. If you need a wax she's your woman whether it's your first time or hundredth. You won't leave disappointed!

Updated: I returned three days later for a Norvell Sunless tan, the owner Shelly did an amazing…read morejob. I came out looking like I just left the beach, not orange at all, and all for only $35!!! Still the only salon for me! Simply amazing! After having my very first hair process done at Ochoa and then coming here, this is the only place I will ever go to. Not to mention the HUGE difference in price. Ochoa quoted me a full highlight to start at $124 and go up from there and said it would definitely be more because of my long hair, well the Finishing Touch starts at $75 for a full highlight and charged me $78 when it was all said and done even with my long hair. I love the color I got done at the Finishing Touch and it's the only salon I will go to from now on, not to mention their great prices! I'm in love with this place and will be returning as much as possible. They do everything there too, hair, nails, tan, waxing, ear candling, manicure pedicure, massage, you name it they do it, a true salon and spa!

Brianna L. did an amazing job on my color, & highlights. Being a young hairstylist, Brianna, is…read morevery confident & and knowledgeable in her work. I know sometimes people tend to look for the years experience person but people need to start somewhere. I think Ocha is lucky to have Brianna L. who is friendly & listens well. If you have any doubts trust me just speak with Brianna first about your needs so she can schedule enough time to get the results you want in your hair .

I have been coming to Ochoa for many years. Service is great and atmosphere is low key. This…read moresalon is up in South Hadley with convenient parking lot parking.

I love Hair masterz John my hairdresser is the best I love going and he is always available…read morewhenever I need him everyone is so friendly and personable.i love what he does to my hair it always looks great when he is done.best salon in Easthampton .

From the owner: HairMasterz opened its doors in 1991 as one of the first all natural product Aveda salons in the…read morearea, and our reputation has stood the test of time because of our experience and expertise. We offer Balayage, Ombre', High fashion color and an array of high or low lighting teqniques to satisfy even the most complicated of color combinations and color correction. Call today 413-527-1115 for a free consultation.

Went in to get my hair done as my current stylist was sick! Went in with a vision and came out a…read morenew person! Sabi was professional and amazing! I will recommend her services indefinitely!

Hi, my name is Jeff. I just had to say something because I am a Doordash delivery guy I go into…read moreultra beauty quite a bit the manager there seems to be nice but this past visit was unbelievable rudeness through the roof. There was three women on staff they knew I was standing there cause I had my Doordash bag to pick up some items. One person didn't even say hey welcome I'll be right with you. They just ignored me and then I'm steaming. The steam is coming out of my ears and then I say hey come on help me still got ignored finally after 25 minutes. The manager came over and I said hey where am I supposed to stand even though she knows me from seeing me she gave me some attitude. It wasn't busy in the store, but they knew when you're walking in the door there's a spot that Doordash stand and she said well they couldn't see you. I'm telling you I'm never having life. They just lost 20 customers plus because I'm passing the word out about this so all people that I know that shop there are going to tell their friends it used to be a nice place to shop now the staff thinks they're better than other people that's how they come across but they don't say like oh welcome or thank you for shopping here they've become so complacent. They don't realize that they're not doing what they used to do. Very upset. I still am upset about it.

The reviews here, especially from out-of-state folks, are kind of ridiculous. I've been getting my…read morehair cut here for years (shout-out Melissa D), and have had nothing but awesome experiences. My friends all go here as well and all have had good experiences. Read through the reviews, they are certainly strange: "They did not give me a discount" or "I have an eye allergy but didn't bother reminding the person before my appointment". Salon 180 is a really chill spot to get your hair done, and in my experience, they certainly deliver all they are promising.

Unacceptable - did horrible job at cutting my hair and refused to see me - it would have taken 15…read moreminutes to add some extra layers - and as I'm not from here which she knew, I couldn't come in a week- so instead of staying a little late and spending time adding layers to a flat utter mess sge choose to ignore the issue. Do not go here!!! Honestly it's horrible I men's it's ok if you're fine with subpar energy and bad cuts but trutlt go somewhere else don't waste your energy

Awful service, awful hairdressers, terrible experience. Ruined my hair, ruined my planned vacation…read more Hairdressers are rejects from real salons who don't like their jobs or do good work

Danielle was wonderful and very knowledgeable about curly hair! Saved my choppy hair with a good…read moretrim and gave good tips for styling methods and products.

I had such a wonderful experience here. I was booked with Alicia. I made an Appointment after…read moremeeting someone who had amazing hair ! I went online to schedule. I got finished early and asked about coming earlier. She told me Alicia was finishing early and head on over. I was greeting by the sweetest women. She gave me a shampoo and went over my haircut. She wanted to make sure I was happy and gave me many options . After my haircut we decided to go shorter on my angles. She was very patient and very explanatory. She went over styling it and how to blow dry it. My only complaint is she is very pregnant and won't be here for my next haircut :( which I already booked.) But it was amazing I feel wonderful and highly recommend her! The salon was very cute, the staff was very friendly and everyone has amazing hair.

I unfortunately cannot recommend this salon! I had the worst experience here! Stylist Alicia…read morecanceled my appointment without informing me, after I had sent her a message discussing the fact that I hadn't been completely satisfied with my last haircut. I explained kindly the details of what I would like for this next cut, and that I would bring a photo also. She never responded, and instead canceled my appointment without telling me. When I called the salon to ask why I hadn't received an appointment confirmation, they were very short with me about it, and told me that Alicia felt like she wasn't "the right fit." They never apologized for the inconvenience, or even tried to get me with another stylist. I was very upset about the situation, and confused also, as I had loved my previous haircuts and had recommended Alicia's services to others, and spoken highly of her and the salon. Honestly the whole situation was so uncomfortable, unprofessional and disappointing.

I recently moved back to the area (I had been living in NYC for the last 8 years) and was looking…read morefor a new salon to go. I needed a cut and color and after reading the reviews on yelp I decided to try Serenity. I have to admit, I was nervous. I had been seeing Senior Stylists at some of the top salons in NYC so I wasn't sure how I this was going to go. Channel is the stylist who helped me and she did an AMAZING job. The color matched perfectly, she cut my hair exactly how I wanted it done, and she gave me a very cute blow out which I am happy to say lasted through the night and I am still rocking today! I felt like Channel really listened to me about what I wanted. I cant wait to go back to her in July for a gloss on my ends and a touch up. The salon itself is decorated nicely and is very clean. All the stylists and receptionists were very friendly as well. I wasn't pressured into any additional services and I felt very "at home" at Serenity. I am excited to try the spa out next! I would HIGHLY recommend this salon (and Channel) to anyone looking for a great place to go.

I made an appointment for a Brazilian wax and was set up with Sarah. I have never in my life had a…read moremore horrific experience. The room that the waxing took place in was dumpy looking, there were water marks all over the ceiling and the entire area seemed unsanitary. The aesthetician did NOT know what she was doing whatsoever and the waxing was extremely painful. She was ready to tell me that I was finished after 40 minutes of pain when I realized that the waxing was not complete. She admitted to me at the end that she was "sucky", left me with wax everywhere and did not offer anything to soothe the pain. They still charged me half ( like they were doing me a favor). The manager called me to offer for me to come back at a different time for another one. (Who in there right mind would ever ever return after being put through this). It took the management 2 weeks to refund my $ and I was in touch every day until they did. I would NEVER recommend this place to anyone for anything. Do not go through the misery I had to.