Brianna L. did an amazing job on my color, & highlights. Being a young hairstylist, Brianna, is very confident & and knowledgeable in her work. I know sometimes people tend to look for the years experience person but people need to start somewhere. I think Ocha is lucky to have Brianna L. who is friendly & listens well. If you have any doubts trust me just speak with Brianna first about your needs so she can schedule enough time to get the results you want in your hair . read more

I have been coming to Ochoa for many years. Service is great and atmosphere is low key. This salon is up in South Hadley with convenient parking lot parking. read more

Ochoa Salon & Spa - Hair Salons Near Me - South Hadley, Massachusetts

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I've been to Ochoa twice, both times for a all over blonde root touch up and hair cut. Both times have left me less than satisfied. The first time I went in October, my roots were bunch brassier than the rest of my head. I only noticed this after going home! My hair had a lot of product in it, and when I took it out I noticed the extremely brassy roots. In between I went to a salon in Maine, and they did a good job keeping the cool tone blonde that I wanted. I recently went back to Ochoa because I had a gift card. My stylist saw my old brassy roots and did a bleach shampoo and toner to get it out. Since then, I've washed my hair (with purple shampoo) once, and I can still see the brassy parts from my first appointment at Ochoa. With my hair cut, it was just a matter of my stylist not listening to me. I did tell my stylist that I did want it even all around when I noticed she was making it longer in the front and shorter in the back, however she said it would shrink and I should be fine. I went home and tried to cut the long parts myself. I also had to touch up my bangs because she missed many places! Overall not horrible, but not worth the $140 dollars either! read more

Ochoa Salon & Spa - Hair after bleach - Hair Salons Near Me - South Hadley, Massachusetts

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I love going to Marion for my cut and color. She seriously works wonders on my hair and I am happy each time I leave! Ochoa is such a wonderful salon, great location, and the perfect spot to pamper yourself for some self care! read more

Don't waste your time. I made an appointment and explained everything clearly 3 weeks in advance, they acted like they got it, then when my teenage daughter arrived, they turned her away because they didn't understand. Sorry Marion but your next appointment could of waited! Take advantage of a kid go ahead see how that works out read more

kayla is the worst dont go here i had a bad haircut 2 years ago it still haunts me she literally botched my head read more

Can't recommend Ochoa enough! Their new space in Southie is so trendy, clean, and in an ideal location. Being a natural blonde, it has been hard for me to find a blonde specialist who does not fry off my hair - but that has finally changed!! Shayla is an angel. She is so personable and knows what she is doing. After seeing her for almost 5 months now, my hair has been noticeably healthier - and I have her to thank! read more

So after I was so unhappy with my hair I went back to get it fixed by another hair dresser. I believe her name was Tamara, she was very nice and talkative. She agreed with me that the color was not natural looking, however she also said it was a well done balayage. Anyways, I explained again that I wanted a very natural light brown color. She suggested some low lights and a darker toner on top of it, which she went ahead with. The results were awesome...exactly what I wanted! Even though I ended up happy with my hair color, it didn't last long :-/ It has been now three weeks since my last visit and my hair is back to that very light color that I didn't want from the gecko. So now I'm forced to use a toner every couple weeks to darken it, unless I wanna spend a bunch of money on a hair dresser again. To me it's a bummer that I paid $140 and didn't get the results I was used to from my old hair salon :-/ read more

Marion P. was such an attentive and adept colorist and stylist! Made my hair look 100%

Ochoa is not listed on any of the wedding websites so I have nowhere else to place this review. I have given every other vendor a positive four or five-star review(via weddingwire and the knot) so I do not feel that I am an unnecessarily judgemental person. I chose to go to Ochoa for my hair/makeup because I have gone for highlights and blowouts multiple times and I typically have a good experience. When I began setting up appointments with the owner, although he was very friendly, I found it very challenging to actually get a hold of him. He seemed to be a ghost: both of the South Hadley and the East longmeadow location staff would tell me that he was at the other location for the day- simultaneously. A few months before my wedding, after a week where he had not responded to any of my emails, and I finally got a hold of him via phone, his response was "well, your wedding is so far away- that's why I didn't l get back to you" About 30 minutes late, my hair appointment finally begins. I will say this: the woman who styled my hair was at least a decent person and did not reduce me to tears. I was not thrilled with how my hair turned out- but it is my fault for not speaking up in the moment. Then came my make-up appointment. My make up artist proceeded to tell me that I was causing her to run late with all of her other appointments for the day. I told her that before we got started I wanted to get my mom's opinion on a lipstick color (my mom was right next door in the salon while I was in the spa), and my artist told me no, this wasn't going to be an option and that we needed to start. I have never felt more like I was inconveniencing someone in my life. At one point, I asked her to lighten my eye brows and she yelled at me and said "you are not the expert, I'm the expert." The two stars are for the fact that my bridesmaids were all satisfied with their hair and make up. The whole experience was a bad way to start my wedding morning. I did report my concerns to the owner who said he would follow up with the make up artist. Many wedding professionals warned us about this salon and told us to switch to another. I should have listened. read more

Love Joey! He's my man guy. He knows how to cut my hair so that it looks nice and thick. Plus he's absolutely hilarious!

Had a great experience at Ochoa! Went here for the first time for a cut and balayage color and am so glad they set me up with Janessa! She was friendly and really listened to what I wanted. Her assistant caleigh was also really helpful. End of story is, i think it's worth the money to get what you're truly looking for and leave there feeling your absolute best. read more

This salon is WAYYY OVERRATED. went in for a simple trim, came out with crooked layers. And what i mean by crooked layers, looked like someone took a good chunk of my hair from the left back side of my head and just chopped it. Wore my hair in a ponytail for about 2 months, patiently waiting for my hair to somewhat regrow and have it cut(not trimmed, because we were way past the point of no return with the previous "trim") & let's just say my hair even in a pony tail looked like it was cut in two different lengths. HORRIBLE EXPERIENCE. If a salon cannot get a simple trim right, which is one of the simplest things they offer, then what does that say about them? I do not recommend this place, over priced & overrated. Plenty of other better salons in the area that won't make your hair look bad from a trim. read more

Don't get your haircut by Kayla. i asked for collarbone length hair, she gave me an uneven bob that was shorter on one side. She also gave me layers i did not ask for and my hair is super uneven as I'm still waiting for it to grow out. She also dyed my hair a while back and i wanted to go brown and she chose a different dark blonde color and there was basically no change in my hair color at all. The workers here are also very rough on your hair and i have fine textured hair they do not know how to handle it even though it should be simple because of my straight hair texture. Just warning you if you go here do not go to Kayla read more

I hired Ochoa to do hair and make up for my wedding we were doing a combination of hair and make up for 9 girls. They sent 3 stylists and had 3.5 hours to complete the project. My mom was unhappy with her make up and my hair looked great initially- it was falling out before the ceremony even started. The stylists were so off schedule that we missed 30-45 minutes of pictures which is PRECIOUS (and expensive!) time. read more

I love going to Ochoa, the staff is always so welcoming and always has the best energy! Definitely the best salon around!

I made an appointment for a full balayage and cut. It was kind of a last minute appointment but I had heard great things about this salon and wasnt too nervous. What a horrible experience.  I'm really not one to complain about a haircut BUT this was downright awful!!!. First of all when I told the stylist what I wanted  for color done she immediately turned it down and said she wasn't going to do it. I wanted a balayage and thats what I was there for. I showed her a picture of the haircut I wanted. It was just a long layerd cut. ( something I didn't tell her is that due to health issues my hair had taken longer then usual to grow out) I didn't think it was nesssary since I showed her LONG layers and told her I wanted to keep  length. Next thing I know she has clippers and just chopped my hair off over my shoulders. The by the time she layered it my hair was even shorter. I have thick, frizzy hair so now I can't even wear it down because it just puffs out and when its straightened it looks absolutely horrible. Not only that I got no balayage (which is what I paid for, she said she was going to do a nice red color for now and I could come back for blonde so I was ok with that. Well my hair is very dark red, almost black.  It washes me out and i hate it. I'm stuck wearing my hair up until it grows. Also , I was left at the washing station for at LEAST 20 mins. Then when it was my turn the girl washing my hair had the water on so damn hit she burned my scalp.. I was saying wow that's hot and she didn't even change the temp. I really didn't want to leave a bad review but this whole thing has been bothering me. When I left I tried to be optimistic and not be a bitchy client,  but I gave it a month and still hate it. Won't ever go back or recommend read more

Isa made me feel very comfortable as a new client and she listened to what I wanted out of my appointment. She was very professional and friendly. I am so happy with my haircut. I love it. read more

Rating is a zero! Can't seem to successfully make an appointment for a pedicure for three months in a row! Customer service is not important I guess read more

I had my haircut and color by Meagan a few weeks ago and it is so good that I had to write my first ever review on Yelp! I had been to Ochoa a few times before and was always incredibly pleased with my haircuts but this was the first time I went in for a color. My hair looked brassy, dry, and scraggly so I asked Meagan what she could do to fix the color to make it look more healthy. Her cure was to lowlight the bottom, faded layer of hair and highlight the top layer crown of my hair; something I had never heard of or even knew was a possible fix to my hair dilemma. After she listened to all my concerns, she went to work with a color and cut better than I could have ever imagined. Since then, I receive complements on my hair from many random customers at the restaurant I work at. One man even asked if I go to New York to get my haircut. The change was subtle but it has made my life easier by decreasing the time it takes me to wrestle with my hair when I get out of the shower. I swear even my clothes look better with my healthier and shiny hair! I am able to leave the house right when I wake up rather than fretting about the mop of flat and burnt out bedhead protruding around my face.Thank you Ochoa for making my daily routine a quicker and happier experience! read more

I've had mixed experiences with Ochoa Day Spa. I love that I work just steps from their door, that they can take appointments at a moment's notice, and that they charge reasonable prices for their services. But I swear that the estheticians here are instructed to make every service AS FAST AS POSSIBLE. Regardless of who I'm seeing, my experience has consistently been that they are rushing around to get you in and out as quickly as they can. While I appreciate efficiency, in the dozen or so times I've had my eyebrows waxed here I've left with wax on my face 100% of the time. What is that about? Ochoa is good in a pinch, but there is better service to be found in the Valley. read more

This is a cute and trendy looking salon in the Pioneer Valley. My wash, cut, and blow dry was $37, which I thought was reasonably priced. I was shocked that my stylist, Amy, did not first take me to the salon chair to do a consultation. Instead, we talked about what I wanted while we stood in front of the sink. I thought the haircut was pretty good. I didn't absolutely love it. Other people thought I looked nice. I might go back again if I ever find myself in Western Mass again, but maybe try a different hair stylist...? read more

Plain and simple: The great stylists at Ochoa know what works. I literally believed it impossible to cut my excessively thick hair in a flattering way until I met Shelly. What talent she has. During my college years at Mount Holyoke she provided me with countless excellent cuts and even introduced me to the world that is haircolor! Now that I've graduated to Alumna status I've only been back once for a cut and color, and boy do I regret it. Having my hair cut at a local Boston salon has only made me realize how talented the folks at Ochoa really are. I strongly recommend that anybody with the ability to travel to Ochoa pay a visit to Shelly--or any of the other talent at the salon. I know I certainly plan on going back soon! read more

Reception area was extremely loud when I wanted a spa experience. The massage was great. But the rest of the spa was so loud I couldn't relax, unlike any other spa I've been to. I will not be returning. Unfortunately, due to the reception area. Not the masseuse. read more

Serena at Ochoa in South Hadley is the BEST And always makes my hair feel fabulous and look amazing!!!

I love my hairstylist.... Jamie Gomes. She is an experienced stylist who is very good at what she does. Please note that I used to see Margaret O., who I was very happy with, but my schedule changed and I could no longer book with Margaret during the day. Ochoa in South Hadley is also very convenient for me because I live in town. read more

Reception area was extremely loud when I wanted a spa experience. The massage was great. But the rest of the spa was so loud I couldn't relax, unlike any other spa I've been to. I will not be returning. Unfortunately, due to the reception area. Not the masseuse. read more

Whatever you do, call first and ask questions so you know what you'll be charged. I had a terrible experience and the misrepresentation or at least very confusing facial pricing was part of it. I booked by facial and manicure online thinking that all the facial types (MediBac,, another kind for sensitive skin and Age Smart) were $75 each. Nope they start at $75 but nowhere does it say that. Hair removal and other services are marked "starting at" The facial was great. I wasn't even asked what kind of facial I wanted though nor told the purified then. They couldn't remove my gel manicure and kept soaking and re soaking my nails in acetone and sticking my hands in hot mitts that felt like they were burning my skin. Then they rubbed my nails with an orange stick which was ineffective and painful. The manicurist didn't trim my cuticles I guess because they were pressed for time with other appointments, nor did they even moisturize my hands at the end. After all this and even buying product at the end I should've asked for my manicure to be comped given the discomfort and the fact that the took almost two hours. I just wanted to leave and cry at the end. When I called asking for a discount to be credited to my card all they could do was offer another manicure. I explained I didn't live in the area but they didn't seem to want to make it right. read more

Isa has done a wonderful job on my highlights and lowlights for years at the South Hadley salon. Yesterday I got my first haircut by Isa and I LOVE it!!!! She will me my go-to stylist from now on! read more

Amy J. is an great stylist. There was excellent social distancing and hygiene.

Hello I was at the Spa for an eyebrow tint, and the receptionist screwed up with what I was requesting....had me down for a waxing. Then she never asked me to sit down to wait....she left me standing while she checked out someone leaving. I think their desk staff is not with it.. My brows turned out to be much too dark.. in the tint. I would not go back again read more

Isa did an amazing job on my daughters hair! My daughter was having her senior photos done the night of her haircut so she was a bit nervous because Isa had never done her hair before. Well my daughter LOVED Isa! She now wants to only see her! Isa cut her hair, then styled it with a few curls! It came out beautifully! I am glad you texted because I was going to call to compliment Isa! Please tell Isa thank you for the beautiful hair and for also being kind to my daughter! read more

It's actually a bit heartbreaking to write a bad review about a salon that I went to for over twenty years. Ochoa was hands down one of the best salon/spa locations in the Valley. Something has changed in the last couple of years that has really changed the entire culture. If I want to watch a group of young women tear each other apart and talk about people behind their backs... I'll go back to high school. Ugh. Not good. read more

Lindsey did a great job. I have received compliments on my hair. Looking forward to my next visit.

Ochoa is taking Covid seriously like everyone should. They have appropriate measures in place like social distancing, taking temperature, waiting outside, wearing mask, not touching credit cards...and still the same great service. read more

Ochoa is a beautiful, professional, welcoming salon. Marion is my favorite stylist! She does my hair, as well as my husband's and son's. She never disappoints and is great with kids. I usually just tell her to do whatever she wants with my hair and she never disappoints. I definitely recommend her as your stylist if you go to Ochoa! She's the best. read more

Think it's impossible to get chic haircut in the 413? Before you get on the Mass Pike eastbound, be advised: Ochoa has you covered. The ladies and gents styling hair at the South Hadley location have never let me down, excelling in the fine art of balancing the wishes of the customer with their own creativity. The atmosphere is stylish but not overly edgy, though wild dye jobs are known to happen here, when requested. Ochoa specializes in a sleek, fun look--customers might leave with newly angular bangs, a snappy bob, or a few artfully tousled layers, but I've never witnessed anyone leaving dissatisfied. My own stylist, Kate (a curly hair expert) inspires such loyalty that I eschew the trumped-up Princeton salon scene altogether, instead waiting to get a haircuts whenever I find myself back on the old Pioneer Valley turf. read more

Terrible customer service. Scheduled an appointment online. Called that day to tell them i was on my way. They told me the person i was having my son go see was sick. No openings. Had to reschedule. They couldn't call me because they didn't have my number. But they had my email. Scheduled exact same time. Went in. They had told me it was scheduled a half hour earlier. Something i wouldn't do because my husband doesn't get out of work until after that time. They had my number this time and yet They Never Called Me. No openings. Asked me to reschedule. No. Never going there again. read more

Terrible haircut. Terrible experience. First off, the young women working at the front desk were quite cold and unfriendly. This is not the bad part though. I went to see Meagan. First of all, throughout the entire haircut she would NOT stop talking about the biker gang that she belongs too. Classy. This is one of the only times I've ever actually wanted to just yell "shut up and just cut my hair." Throughout the entire haircut she didn't once stop and ask me about what lengths I want things, what I want done, how I want it done, etc. It was difficult to get a word in myself to attempt to tell her what I wanted with her non stop talk about meeting her biker gang at the pub. At the end of the haircut, she did not ask me if I liked the way it came out or if I wanted anything changed. Nope. Instead she literally whips the cape off of me and scurries away before I could say a thing. End result: I left with a haircut that looked exactly like Spock from Start Trek. read more

I've been seeing Lindsey for over a decade now. I drive from southern connectuicut to see her adn she is WELL worth the drive!