Do not hire this company! On April 15, 2026, I hired Luis Florez to repair 2 areas on my pool (one…read morepatch in the pool finish and one repair in the tile area of my connected spa), acid wash the bottom, and replace 2 lights. The only reason I am giving a 1 star review is because the 2 guys that completed the patch job were decent. The work started on April 16, 2026, at 8:30 am. The 2 tile guys that Luis sent out to do the tile work appeared to have no previous experience in tile work. They re-used rusted tile, installed chipped tile, installed cut sided tile on the outside edges instead of the cut side being on the inside, tiles were not flush on the edges, and the grout lines were horrible. After numerous phone calls and test messages, the tile job was completed at 6:50 pm. What should have taken 4-5 hours took over 10 hours! The acid wash made the bottom of my pool look worse than before and the bottom of my spa is now yellow! With regards to the replacement of the 2 pool lights, Luis provided me with a printed quote issued by Heritage Pool Supply for $2,680.00 (This was the price for 2 lights with his contractor discount as indicated on the quote). Please note that this was the price just for the lights, the installation was an additional $150.00 per light). Once the installation was complete, I asked him to provide the paid invoice so that I would have it for warranty purposes. After several requests for it, he finally provided it on April 21, 2026, 4 days later......and his cost was actually $1,871.18 (that is $808.82 less than the written quote he provided!) If I had purchased the 2 lights, the cost would have only been $2,255.68. To top it off, the 2 lights were not even installed correctly as they fell out of the pool and spa walls on the 18th. I have retained all of the text messages, photos, and written documentation to support ALL of the above issues should anyone want to confirm my review. Luis was blatantly dishonest and provided unsatisfactory work. Do not hire!!!!

From the owner: We are a family company with more than 8 years of experience in the construction industry and…read morerenovation of residential and commercial swimming pools, We would love to be able to help you with your project and turn your back yard into something more beautiful

Excellent! We just moved from Seattle, WA so clearly we know nothing about owning a pool & we were…read morereferred to Windward Pools and Tom from Dacula Pool and Tom taught us so much! The first day he came to our house he taught us the basics of how salt water pools work and then he taught us and showed us stuff about of equipment we have from the previous owners. He even offered to fix a piece of our equipment for us. He's extremely knowledgeable and very nice. He also put in time to serve our country which I am grateful for. He's a pleasure to work with and he knows his stuff. Our pool was in bad shape and after two visits, I am all set to jump in our pool tomorrow! Yes tomorrow! I'm from washignton state so this 81 degree weather and 1,000% humidity has done me in. THANKS WINDWARD POOL!!!!

From the owner: We offer weekly and biweekly and monthly maintenance .One time pool cleans. Green to clear…read moreservice. Pool openings and closings. Pool equipment repairs (except pool heater)

Great experience with hot tub solutions. Sara and Gage were great to work with. We are very happy…read morewith our purchase and very much appreciate the excellent customer service. Buying from a local business makes a HUGE difference. They really care about their customers!

Quick response, timely delivery and professional installation. I would highly recommend this…read morebusiness for Sales and Service.

We had a WONDERFUL experience with Chris and his whole team. We now have our backyard oasis that we…read morecan retreat to every day! Chris was helpful with picking out our pool pavers and turf and made thoughtful design and function suggestions. We had a water drainage issue in our backyard, which he also fixed. Chris is professional and honest. I highly, highly recommend using him and his company!! Here is what he did: Removed and replaced pool pavers Removed and regrouted between existing pool coping. Installed top of the line turf and addressed water drainage issues. Fixed/replaced our pool heater and blower for the hot tub. Replanted/rearranged shrubs We are 10000% happy with how everything turned out and would recommend to everyone! Adding a video so you can see their amazing work.

United pool transformed our backyard into a stunning oasis with a beautifully designed pool and…read moreoutdoor area. The design, quality, and overall experience were fantastic. Recently, we ran into a few issues--some cracked tiles, a glitch with the auto-fill, and a couple of other small things. I reached out, and the owner came by personally to take care of it all. No hassle, no runaround--just great service, even years after the job was done. That kind of follow-through is rare these days. Highly recommend them if you want beautiful work and a company that truly stands behind it.

Fast, quick service that's affordable and done professionally…read more We had to replace our sand filter and 911 Pool service was able do it within a couple of days , minimizing our pool's downtime. Thank you.

911 has always been responsive to my needs and I trust them with my pool repairs. They have done…read morebig and small jobs for me with excellence. I highly recommend them to anyone, and I wouldn't use any other pool service.