Lisa was great in contacting me and actually accommodating my schedule change that I needed in…read moreorder for someone to be at the apartment to let the cleaner in. We chose the moving out cleaning because I am currently unable to due any serious cleaning due to a herniated disc in my back. We had a 1560 Sq ft 3bd 2ba apartment and Phoebe did an amazing job! The bedrooms were spotless, the bathrooms were sparkling, the fridge was super clean, and the stove (especially the oven) just like new. Phoebe even cleaned the doors along with the window sills too. I would recommend them especially for their price too. Definitely would love to use The Chore Experts again (if they can service where we moved to). I am glad I found them!

I used this service for over a year. Originally I dealt solely with Shawn and he was good about…read moreresponding and handling any issues. Then over the past couple of months there was always a little issue with my cleaning. Corners not swept etc. The last "cleaning" I was billed for was a joke. I think they vacuumed the one room with carpet and that is it. My hardwood floors still had visible dirt my sinks were obviously not cleaned. When I contacted the service (via text as I always have) I was told to call before 5pm. My response was that I would not be able to call before 5. I let Lisa know I couldn't. She said I would need to contact her by phone before 5 during the week. This isn't possible with my work schedule. My schedule is the whole reason I use a service. Since this wasn't resolved and since I was charged for a service I didn't receive I cancelled my services. Lisa's response was sarcastic and unprofessional.

Durden's Cleaning Service is a small, independently owned and operated cleaning company servicing…read morethe metro Atlanta, Marietta, Kennesaw and surrounding areas. I hired them when I moved out of my last townhome, and they came to me within a day of my call and serviced the whole place for a very affordable and reasonable price, almost half of the lowest other competitor I found. Because they are a small independent operation, they are more flexible than anywhere else I've seen, and are extremely thorough and meticulous about their work. The place looked brand new when they were done. I've seen other companies clean and leave the details not completely taken care of, but Durden's got in the cracks and details, and even asked if there were specific areas I wanted special attention paid to. They swept the back deck without even reference to the outside on my part. They were also very kind and personable and easy to deal with. If you are looking for a dependable company to clean your apartment, home, business, et cetera, you aren't going to find a more adaptable and reasonably priced company than Durden's.

HORRENDOUS. I can't tell you how truly unhappy I was with the "service" I received. Like a previous…read morereviewer, I paid for a deep cleaning, and I definitely did NOT get that. If I had paid for a standard cleaning, I still would have been unhappy...it was that bad. They showed up with a bunch of people and tried to work super fast so they could get to the next client, but they left SO many things untouched. I honestly couldn't believe it. I notified them within 24 hours, as instructed in THEIR email, of the things that were not addressed (it was a long list), and the owner called me with an attitude and said they would not be coming to fix what they had ignored. It was an opportunity to practice good customer service and make it right, and she did the complete opposite of that. I have NO idea how they're still in business. If I could give ZERO stars I would. Don't waste your money.

Paid for a deep cleaning. It was not done. Dust and cobwebs on light fixtures, windowsills dirty,…read morecleanser not washed off of showers, oven cleaner still in the oven (which was self-cleaning BTW), among other things. Whatever was used to clean the stovetop took the finish off of it. They would not reimburse me because I hadn't notified them of it within 24 hours but I had just finished my cross country travel that evening and it was not my priority! Very sad that they wouldn't even talk about it. May have been the person who did the cleaning that day, but they should have taken responsibility.

The lady is so unprofessional…read more - She forgot which time she should show up I tried to communicate get confirmation she doesn't responded until the last hr before she show up - I asked a deep cleaning she quote me the amount and I paid her. but she ask me double pay her after she finish her job - when she is cleaning she claim she is not able to find trashcan ?? And not sure how to throw the trash - she is not able to communicate in decent way and she send weird message and try to ask me more money - then when I come back to check the apartment she claimed finished. she is not Even clean the area we asked her to do cleaning.

Superb Cleaning Service! It is worth every penny I have spent for their service. My house was…read moreflawlessly clean!

Best Cleaning Service in Atlanta. I have been using them for many, many years- I think almost a…read moredecade now. My parents have been using them longer. After all those many years, never a single issue. Nicholas manages the operation incredibly well. My house is always so nice and smells fresh after they come. We became attached to two of the cleaners- after I shared that fact with Nicholas, we usually have that two women that show up. It's nice. In the event I need to move a cleaning, which is rare as I try to respect their schedule, he is quick to accommodate. They are just an absolute pleasure to deal with. In a world with a lot of flaky/shady house cleaning services that I dealt with before, they are a reliable gem of a business, honest, trustworthy, with good communications that you can count on, for years...

I have used Crystal Cleaning on a regular basis for years. It's always a pleasure to come home…read moreafter they've been here. I'm never worried about valuables because they have such a great group of folks working for them. Nicholas is great at managing everyone and great at getting in touch with my specific cleaners about something, if needed. We've moved three times since I started using them in the early 2000's and I don't have to go through a big explanation of what I want done. I had knee replacement and cleaning bathrooms can be tough for me and I retired and just want someone to come in every two weeks and get it all very clean. I don't worry that they'll let my cat out or disturb any neighbors (I'm in a condo). I like that my crew is familiar with my house and how I like things. I think most of the time I get the same people. I could not be happier with my service!

I recently moved into a 2 bedroom "townhome style" apartment. Up until this point, I have always…read morebeen in a 1 bedroom and never considered how much cleaning would be needed in a 2 story home. I reached out to Maid in Atlanta and they responded with a reasonable quote within the hour and I had a booking set up for the next business day. The young lady not only came on time, but she also came wearing a mask which is a super plus. I informed her I work from home and would be in Zoom meetings; she understood and was really considerate making minimal noise. The house smelled so good. There wasn't a speck of dust (or cat hair) to be found ANYWHERE. She even played with my curious cats who would not leave her be. Overall my experience was amazing... from start to finish. I would definitely recommend if you're looking for punctuality, professionalism, and efficiency.

I hired Maiden Atlanta for a $223 common area clean for my Airbnb, and the experience was…read moreincredibly unprofessional. First, the cleaners didn't bring their own supplies and used up a tenant's entire bottle of Dawn dish soap--and the owner actually got upset when the tenant asked for it to be replaced. Before the job started, I asked the owner how much the oven would cost. She quoted me $25. I asked if the refrigerator was included, and she said yes, so I asked if we could swap them and just do the oven instead of the fridge. She told me the fridge was already done. She then admitted she forgot to tell her employees to clean the oven that day, so she said they would come back the next day--but changed the price to $30. I sent the $30 anyway just to get it done, but they completely ghosted me and never showed up. Taking extra money for a mistake she admitted to, and then failing to show up, is completely unacceptable.

DO NOT use this company for any kind of "deep clean"…read more Called this company to do a deep clean of my condo, to get it ready to sell. Was quoted $192 which seemed steep but I wanted it done right. The day of the appointment the cleaner contacted me directly and said she wanted to come 90 minutes later than the appt, which was annoying but whatever. Let her in and walked her through the EMPTY condo, and all the things I needed done. Came back the next morning- floors weren't mopped, nothing dusted, baseboards dirty, and the TOILET hadnt been touched. It wasn't even a "regular" clean! Reached out to the company, they said they'd sens someone by 11:30a (I was on a timeline this day). At 1:30p someone showed up (at this point I had had to cancel two appointments). They would not refund my money, and after the 2nd hour of waiting offered me $40 off. At that point I wanted to just punt and leave. Walked the next person through what hadn't been done. Went to eat and came back, she said she had 20 min left, I noticed the baseboards in the kitchen still weren't clean so pointed them out to her. Came back today and the baseboards are still filthy. Got on my hands and knees and cleaned them myself. FLEE from this company and find a decent place that won't screw you over.

great service! very professional!! This is my third time using this company. They are the best…read morechoice for all your light and deep cleaning needs!! I am never disappointed! Lorna