There is likely not enough space for me to begin to list the multitude of issues I have had with…read morethis company, but here goes: 1. Several months ago one of their employees went into my master bathroom and shit. When I walked in and I found her shitting in my bathroom, the owner and I discussed it and I requested that the employee not come back to my home to clean and the owner agreed. The company respected that until December I walked out in my living room to see the same cleaner standing in my home and did not even say good morning to me. Now fast forward to January 5, they did it again. Brought the same employee to my home and when I told them that I would not be able to allow her to clean my home, but the other cleaner Alyssa is allowed to come in to clean, Alyssa told me it will just be her cleaning and she went to check in with the office manager Steve. Alyssa came back and said they will have to clean on another day because Steve said she can't do it on her own. They then proceeded to charge my card on-file and indicated that I refused access to the home which I have video recordings from my doorbell that I did not refuse access to Alyssa. They are the ones who refused to allow Alyssa to clean the home alone. 2. Very unprofessional services. They will be in the wrong and not apologize. They no showed on me back on Sept 29, and then gaslit me and said that my schedule got thrown off from vacations that I took several months prior. Up until that time, they were coming for the regular two weeks schedule, so I'm not sure how to schedule worked for several months and then suddenly did not work in Sept. They clearly messed up and had a scheduling error and instead of owning that as any professional Business would do they gaslight costimers. 3. The cleaning services was great in the beginning and then their attention to detail and level of cleaning drastically dropped. They would clean and my bathroom floors would be left completely dirty for several cleanings back to back. They were spraying and washing it down, rather than actually scrubbing it. See photos below. Several other areas of my home would be neglected from basic things like dusting the lights over my kitchen island, blinds, cleaning the backsplash behind my stove, cleaning the range hood, cleaning underneath the kickboards of the cabinet where several food crumbs would remain that my 19 month old daughter would constantly pick up. And there's so much more. 4. They scratched the outside of my new tub in my bathroom with their vacuum. 5. Please note that if you use this company, not only will you get unprofessional services, but they will have a nasty attitude that you are begging them to clean and they are doing you a favor. These are very inexperienced people trying to run a business and doing a very poor job at it. RESPONSE TO THE BUSINESS's REPLY. Using ChatGPT to reply to me is actually amusing and shows that you just don't know what you're doing. You can't even come up with an authentic response and a lack of education in your field. It truly baffles me that they will lie when I have video recordings and I am not bluffing. I just sent them proof that I have a video recordings. I did not address the employee directly. I spoke to the Action manager this morning and I said to her very calmly that I was confused because I had an agreement with the owner Kia for the individual to not return to my property. In fact, my video recording will show that the employee walked away while I was speaking to the acting manager to go back to their car and started cursing, she was the one who used profanities. As far as several site visits, management visiting and quality control, THAT IS A LIE. The owner Kia cleans my home. That's not a site visit, that was her coming every two weeks to clean and she was part of the problem. She's actually the one who did not clean my shower for 3 consecutive cleanings. If a company would lie, knowing that a customer have actual video proof....RUN! These are not the kind of people that you want cleaning your home. And I absolutely use profanity only after they left my property and charged my card today on January 5, 2026. Our long history of text messages conversations history will show that there was never prior any profanities used before that. I also downloaded and saved all video recordings from my camera anytime any discussion took place in my home regarding any issues so I have proof so keep lying and I'll show those as well. ANOTHER UPDATE: Company states that they're immediately refunded me that is a lie. Got an email indicating that I was charged and there is no email indicating that I was refunded and my bank account reflects the same. These people are DANGEROUS !! They are lying, knowing that I can disprove everything that they are saying.

Professional, responsive, and hard-working, Kia and her team were a pleasure to work with. I asked…read morefor a deep cleaning of my home and was honestly startled by how much they could accomplish in a single day at a fair price. I imagine I will be retaining their services for quite some time to come!

Heather was amazing! Definitely recommend. She came last minute to clean my apartment and did an…read moreexcellent job.

Heather and her team did an amazing job on my apartment. It smells amazing in here, and every room…read moreis spotless.

I have asked for their certificate of insurance on several occassions. Not sure if they have…read moreinsurance even though they advertise on their website that they have it. I don't even need to file a claim, I just need the COI for an insurance audit. Be sure to ask for it before they start. ~Desma Holbrooks Roofman

Contacted them for an estimate. Someone named Nick replied back after a few days and left me a…read morevoicemail to call him back. Since then I called at least 3 times and left 3 texts but no reply. Then finally Nick calls back about a week later, saying 'I'm sorry but we don't do Lilburn area' - however, on their website it clearly states that they do Lilburn area. He says it maybe a mistake. I asked for the manager's or the owner's contact information, he says he can't give that information out. Overall, terrible experience....would never use this company for any cleaning!

DOG FRIENDLY! Great communication with owner. She let me know in advance what was to be done and…read morecost. I did meet the cleaners and they were super friendly. I told them stuff can be moved around- I guess some people like their stuff to look the same. I figure if they are cleaning it, where they want to put it back is fine with me. My dark wood floors look brand new. Bathrooms look like something out of a magazine. Also folded my blankets and pillows nice. Kitchen? I have tried to get that weird stain off my oven top- electric. Looks new. Sink- sparking. Reasonable pricing. 10/10! Keeping this in my self care rotation!

Maruza reached out to me and responded very quickly when I asked about pricing and availability…read more She was very easy to communicate with throughout searching and scheduling. She and her partner arrived in the morning for a deep clean and worked very efficiently and quickly. They left a few hours later- deep clean was very involved- and the house was SPOTLESS! We were very pleased with the results and so thankful to them for their service. We have scheduled a regular cleaning every 2 weeks and I am so glad we found them. The cost of the deep clean was as advertised. I highly recommend using My Star Maid for anyone in the area looking for a Stella cleaning service.

Davis did an amazing job detailing my Ram 1500. The interior looks brand new, and the paint has a…read moreglossy, clean finish that really brought the truck back to life. Great communication, fair pricing, and excellent workmanship. I highly recommend Automotive & Property Services if you're looking for quality detailing and professional service.

This was by far the best interior cleaning I have gotten for my car! He did not disappoint! The…read moreprice is really affordable for good quality! He definitely takes his time cleaning. My car hasn't looked this clean in years! I totally recommend him if you're looking to get the toughest stains out!

I have never had my house deep cleaned before, and was honestly feeling a little shame around not…read morebeing able to keep on top of everything by myself. I've been having a terrible month and finally made the decision to invest in a full cleaning, and it made such a difference in my mental health. Compared to other Atlanta cleaning companies I looked into, Ansley has exceptionally reasonable prices and are great to communicate with. Keri was punctual, thorough, and very sweet. I have a very furry cat, so the fact that it's now been four days and I am seeing very little fur on my tables or litter on my floor is the highest compliment I can give her! Unfortunately, I don't know if professional cleanings are a cost I can justify on a monthly basis, but this experience has certainly put Ansley on the list of ways to treat myself when life gets really stressful.

Had family coming into town the next day and realized the house wasn't ready. Called around that…read moreevening and they were the only ones who could fit us in before everyone arrived. Kitchen and both bathrooms got done, which were the areas I was most worried about.

She was on time very professional very thorough and honest she's totally trustworthy. I am actually…read moregoing to use her twice a month. I highly recommend her.

I would give 10/5 stars. They were THAT amazing!…read more The crew arrived right on time and had all the necessary cleaning supplies. My entire house was left absolutely spotless. The ladies really paid attention to every single detail and were not in a rush and even got the hard to reach and often forgotten areas. I can't recommend them enough! Thank you so much for the wonderful experience!