AdrIan and his team were an absolute pleasure to work with. They touched base with my wife and I daily on the task of the day and next steps. That was really helpful in our eyes to have someone explain why it was important to do things a certain way. We couldn't be happier with our new patio and backyard! read more

I'm posting this review again after giving Crafted Outdoor Living (Jeremy) multiple chances to make things right. I previously left a negative review after months of waiting and repeated attempts to get in touch with Jeremy, all with no response. Only after that review was posted did he finally reach out and say he would come back to address the issues. Wanting to be fair, I took the review down and gave him one last chance. Jeremy did stop by and assured us he would fix the problems. Unfortunately, that reassurance led nowhere. He did not follow through on what he said he would do, and once again we were left disappointed. Now, only a couple of years later, we've discovered major issues with the very expensive turf he installed. The groundwork was not properly laid, and as a result the turf is failing. Turf of this cost should last at least 15 years -- not two. This has been a costly and frustrating experience. The lack of communication, broken promises, and poor workmanship have left us with significant problems that should never have happened in the first place. I'm sharing this so others can make an informed decision. If you don't want to risk regret later, I strongly recommend staying away from this company. read more

We've now had two projects completed by Crafted and couldn't be happier with the service and quality of work. Team had great work ethic and you could tell they enjoy the work they do. read more

TLDR : it's a regrettable experience working with Crafted. This company lacks of integrity. Don't work with them Why 1-star: After project completion, whatever problems you encounter on their works you are on your own. Ironically, they called us the following day when they saw our precious reviews on Yelp and Instagram. As always, Jeremy promised to come, but once again NO SHOW. When we followed up, he kept saying he will come next week, and next week then becomes another next month. A year after, our problem is not fixed and Jeremy never shows up. This time we fouled our review on Instagram was deleted. Bravo - Don't have time to fix our problem, but have time to fix their social media present. With $8k spending, we expect at minimum SAFE finished product; however, the wood plank popped up 2 months after installation. It creates a hazardous environment as we tripped over those spots so many times. If you treat your work seriously and professionally, be responsible and fix issues your customers have. read more

Crafted Outdoor Living & Design - Landscape Architects or Designers Near Me

At first, we were thrilled with Jeremy's design when we received the proposal, the yard transformation job was fairly quick and we were quite happy with the result. BUT THEN... I saw a problem in one of the pictures Jeremy sent me after the limestones were poured (I was out of town on the day of). The limestones were getting onto the driveway and it just didn't look complete, he told me wait until I am back in town and let him know after seeing it in person. After looking at it in person, there should definitely be a metal trim to avoid the limestones from getting onto the driveway, then Jeremy said he can add the trim when I return to place the plants. On the day of plant placing, I texted him to remind him about the metal trims, he didn't reply, called him twice with no answer, he texted me "on the phone" and didn't bother to call me back. Two days later, finally got a hold of him on the phone, he had the guts to say that he doesn't believe the house wouldn't sell because of the missing metal trims. I told him that it is out of his business because all he needs to care about is doing his job right, then he said it will be extra cost to place the metal trim there. I don't want to get anything for free, but why wasn't it communicated 3 weeks ago, why did he say he would fix it? If you can't back your work/what you have said to your customers, then don't run a business. The bottom line is if there is any problem and you still want the same communication efficiency with Jeremy, you should have everything communicated (AND FIXED) before the last payment is made. Once you pay the last portion, he becomes "very busy". Great design and work is decent, but this company will go down due to the lack of business EQ and integrity. I WILL NOT refer any of my future clients to this company for sure. STAY AWAY! read more

Crafted Outdoor Living & Design - Landscape Architects or Designers Near Me

If I could give Crafted Outdoor Living a 0 star rating I would because that is what they deserve. Here is the ONE positive point I can make for Crafted - the design they came up with was top notch. Jeremy (or Brent - it's very bizarre, he goes by both or either but when asked about it said point blank that it was two different people). They give you the design for free - I truly believe this is the only worth while part of our experience and the only thing they could have actually charged for but I digress. The project started the last week of June (ahead of the mid-July estimate). At first, we were ecstatic! When meeting Jeremy and the crew at our house for the first time he estimated it would be a 3-5 week project. We were delighted however, with the early start it meant that several of our large items (hot tub and hanging daybeds) might not make it for delivery and install (they were slated to be delivered end of July which would have been fine if the project had started mid-July as anticipated). Because of the early start and estimation of 3-5 weeks to complete, we contacted the hot tub and daybed providers and paid for rush shipping. This was our first of many mistakes. The crew at first seemed capable and started promptly with pouring cement - for the first week, we were pleased with the work effort and timeliness however, things started to fall apart quickly. The first thing we noticed is that the cement was poured and no consideration was made for our existing irrigation. On a walk after the crew left we saw our irrigation heads left uncapped in areas and immediately feared that the cement patios were poured OVER uncapped irrigation points. We immediately raised concerns with Brent/Jeremy. He said they were "experts" at irrigation and not to worry. The next day, he was onsite with workers "diverting" irrigation. Again, this seemed very reactive and only happening because we prompted it. This trend continued - we were observing the crew daily and assessing work and reporting the progress and many issues to Jeremy. Jeremy was a ghost PM. He responded to emails, but we as paying customers were doing his job. We were overseeing work daily and assessing issues and progress and reporting it to him. This became grueling especially as issues continues to present themselves. There are so many issues with the project I can't get into them but here's a summary: 1. Irrigation issues 2. Quality issues - the outdoor tiling on our patios required 10 days of work to fix and in the end an inspector has still told us there are numerous issues that will end up costing us a large amount to fix; our wood finish ceilings are the same; our outdoor kitchen cement counter already has cracks; the entire thing looks so unprofessional - we likely could have DIY'ed it better 3. Timing - Jeremy said the project would be 3-5 weeks, it turned into a 11week project and at the end the crew and Jeremy left us with a mess anyways 4. Care of existing property - Jeremy and his crew destroyed siding on our house, left the worksite a disaster regularly throughout the project (nails, other dangerous items and we have three dogs). They also broke our ceramic smoker. They took the cost of replacement off our final bill but Jeremy made it like that was a FAVOR and not just an expectation when they broke it. 5. Communication - Jeremy never proactively talked to us, everything was reactive. We had to constantly send emails and texts to him and the company. He was rarely on site and only when we aggressively requested situations fixed did he show up (far too late) 6. Landscaping - we purchased $5K worth of trees and because the crew did not prep the ground or trees correctly three of them are dead. When we contacted Jeremy about this he refused to replace them saying they arrived alive and what happened afterwards wasn't his problem (despite the Crafted crew not putting them in correctly or setting up the irrigation correctly). 7. Subcontractors - Jeremy subcontracted an electrician who on the first day on site cut our Internet cable. We both work from home and this is our work lifeline. When we asked the electrician for his insurance info to make a claim he said he didn't have insurance. Don't expect a professional experience from this company/their crews. The pictures speak for themselves. It's terrible that this company doesn't deliver a professional experience or finish. They had numerous opportunities to "make it right" - we are left with dead landscaping and a backyard that looks OK if you don't look too closely. Overall, we spent $100k on our backyard and it wasn't worth a tenth of that and we will be paying for fixes for years to come. The company has been FAR more responsive about this review than they were with us when we were paying clients - very telling. read more

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Updated: it's amazing to see these people continue with their lies! Perhaps you guys should close this company and start a new one, it's not like you guys haven't done that. Frauds! This company is definitely a one-man game, it is extremely funny to see all these different names and "project manager" the so-called "owner" has mentioned. We are extremely upset with our irrigation system that Jeremy messed up, he definitely doesn't know a thing about irrigation system; it caused several of our newly planted plants dying, now we completely understand after reading some previous reviews. Get somebody else to do the job, don't waste your money and brain cells. Does anybody notice that they are creating new Yelp accounts and gave themselves 5 star reviews? Fraud! read more

We had a great experience working with Jeremy and crew on a beautiful rethinking of our front and side yards. We went through a lot of rounds of iteration with Jeremy on designs and quotes and he was patient and thoughtful throughout and while we had general impressions of what we wanted to accomplish, Jeremy's ideas helped us explore different possibilities and really get excited about the project and his quotes helped us make practical decisions about what was important for us and where we invest more versus things we were willing to leave out. Working with the team during the project was also great. They continued to look for ways to make the work as amazing as possible and discussed decisions with us every couple days as the details of the project emerged and we moved through the phases of concrete work, masonry, woodwork and into putting down material and finish considerations. Jeremy stopped by regularly to guide the work and check in with us and also followed up with about a month after completion to see how we were doing and address anything that had come up as we'd spent time with our new yard. We are extremely happy with the results and would absolutely work with the team again on future projects. read more

Requested 20k upfront then didn't finish the job. The owner stopped answering text, completely ghosted. Do not do bus with this company.

We hired Jeremy to overhaul our small back yard. We added a deck and poured pavers to expand the patio. He built 2 raised gardens, trellis for jasmine and brought in (literal) tons of dirt to level out the yard. This also involved moving around and raising the existing sprinkler system. A decent sized job. Jeremy and team were professional, did very thorough work and didn't cut any corners on quality. They left the site very clean every day and did all the work in just several days. read more

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Highly recommend!! Jeremy was so easy to work with and his expertise was much appreciated. From pergola design to the plants that would do best given the shade in my backyard, he handled it all. Would absolutely use again and recommend. read more

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To start with, we have also complained about this company on google reviews and they have taken their company page down because their reviews were so bad. Secondly, Jeremy owned another company named Green goes landscaping which is reviewed here on yelp. He changes the name of his company to hide the bad reviews. Our first complaint with crafted was their lack of communication during the entire project. There were multiple WEEKS where the workers didn't show up when scheduled. Jeremy (part owner and project manager) would repeatedly promise someone would be there the next day. When they wouldn't show up for days at a time I had attempt to track Jeremy down to ask if anyone was going to show or now. Since he was rarely there to oversee the project he wouldn't even be aware his workers weren't showing up, or he was lying about them being on another job. If I wanted to be a PM for a landscaping company I would start one. Despite multiple complaints to Jeremy and the office manager they were no call, no show repeatedly. This leads to the second complaint. Jeremy would disappear from the face of the earth and not reply to text messages nor emails again, for WEEKS at a time. We had to reach out to their office and even they would rarely provide timely replies. There was always some excuse as to why they couldn't or wouldn't show up to the job site or communicate with us in a timely manner. Even after we pleaded for just a consistent thread of communication so we would have some idea of when to expect workers or when the work would be completed or fixed, still nothing improved. We were very patient with this company when we certainly shouldn't have been. When Jeremy did actually show up on the site, he would rarely stay more than a few minutes, and couldn't even communicate with the workers in Spanish. Many things in the original design were done incorrectly because he wasn't there over-seeing the project. The job they did building our deck and the staining was done so embarrassingly poorly that we now have to hire another company to come fix their mistakes. Jeremy had promised multiple times to come by and show us a wide selection of choices on scrap wood so we could choose the stain we wanted. When he finally showed, he had two choices for us, obviously hastily purchased at a big box store on his way over. We didn't like either and noted we would prefer a more natural clear stain. Without any further acknowledgement they arrived and used Thompson's water seal directly on the bare wood instead of stain. They also applied it so thickly, it didn't dry and became splotchy within a few days. When we complained about this they admitted their mistake and promised they would hire someone to come sand and re-stain the deck. After months of waiting and chasing them down and threatening to sue them, they finally hired some people who obviously didn't know what they were doing, as evidenced by the photos. We, and by we, I mean myself AND Jeremy both learned from another deck staining company that they didn't sand down far enough to remove the sealant and used wrong kind of stain. In all fairness the stain was chosen by my wife and I, because Crafted couldn't be bothered to help. Keep in mind however we don't run a company that claims to build and stain decks. We had to take time out of our busy days to go and do this. This is something that Jeremy and Crafted should have known, but didn't. We had to have all the stairs on the deck replaced because they sloped downwards at a dangerous degree that created a slipping and falling hazard. They sent over a "carpenter" to fix the stairs at one point, but when he left they were actually worse than before. The deck boards were unevenly spaced in many places and became squeaky and loose within just a few weeks. We also hired them to install some landscaping that included plantings and irrigation. The first sign that things weren't right was that the workers showed up without Jeremy, who said he would be there to oversee the planting, and asked us to show them where we would like them planted. This is why we hired and paid for what we thought was a landscape designer, so we wouldn't have to make those decisions. Once Jeremy actually showed, many of the plants died after planting because the irrigation was installed improperly. I had to have the company that originally installed our irrigation to come out and fix their mess. We were also invoiced for outdoor lighting that was never installed and this was not refunded. Once we were fed up with their excuses and lies, we fired them and told them not to come back on our property. We have sent them invoices from other companies we have now hired to fix their work, which they are refusing to pay so we now have to deal with taking them to court. Unless you want to go down this road as well, and you can see from the other reviews how common this is, I recommend moving along and choosing another company. read more

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We hired Crafted Outdoor Living for a large job which included raising the height of an existing stone retaining wall, construction of a new retaining wall, regrading of backyard, installation of Techo-Bloc Patio and Driveway, custom fire-pit and built in outdoor kitchen. Aaron and Jeremy and their team were great to work with! Aaron is very responsive and was able to find creative solutions to some of the challenges of our job site. It's clear that he cares about his customer's satisfaction and the finished product. Their team is extremely hard working and created a beautiful backyard oasis that my family will enjoy for years to come. Thank you to all for a job well done! read more

If I could give Crafted and Jeremy 0 stars, I would. COL/Jeremy are not just bad builders, they are dangerous. Our experience mirrors that of Jose C almost exactly. The difference being that our lessons came too late. We spent over $100K with this guy and have had to spend almost an equal amount re-doing everything. Here's a sample of the punch-list: - Firepit: Used smaller, cheaper pipes for the gas firepit that needed replacing immediately. This required our whole backyard to be dug up to re-lay the new piping. Plus, the pipes were at an inadequate depth that would have never passed inspection due to the danger they presented. While the new crew was doing that, they discovered that some of the irrigation pipes hadn't been capped off and had running water coming out of them that could have destroyed the foundation of our house and all of the backyard remodel, including an outdoor kitchen. - Plunge pool: again, smaller, cheaper pipes immediately begin to present a problem for proper circulation. These had to be replaced, requiring a different crew to dig up our front yard this time to properly install the piping. We also had to replace the pool equipment, heater, app, etc and add drainage pipes in the pool, a safety precaution they had skipped. Again, another problem surfaced while the reno was happening - the pool wasn't properly grounded. They had to pull up our decking and pavers and carefully jackhammer into the side of the pool to locate the rebar (which wasn't done to code either) and then put it all back together after adding the grounding elements. There were many more small items, including several thousand in concrete clean up, downspout and siding repair, repainting, and plant replacement due to the a total disregard/disrespect for our property. We fired COL/Jeremy in January 2020 prior to the job being complete and were fortunate enough to find another reputable contractor who we trust implicitly and was willing to take on the risk of the repairs. I had refrained from writing any reviews up to this point because I wanted to move on and not have the anger and frustration from my experience resurface. But then I got a call today that our entire concrete/seating area and tile around the firepit has to be demo-ed and replaced because it is massively cracked and leaning dangerously into our neighbors yard. Why, you ask? Because it was built on the cheap again - without re-bar and utilizing a wooden fence as a form. This will add another $15-20K to the $60K we have already spent in repairs. Let me repeat, COL/Jeremy are not just bad builders who do things on the cheap and cheat their customer, they are dangerous. They only care about money and do not care about the quality, or more importantly, your and your family's safety. I honestly think they don't care if someone dies, as long as they get paid: No grounding near a pool. Gas pipes just under the surface of the ground. Literally tons of concrete perilously close to crushing anything in its way. We would sue them, but it's pretty clear they have no money and it would cost us more than it would cost them. I wish we had been more diligent in our research before hiring these guys. But I hope our experience is helpful for anyone that was considering COL/Jeremy. One word: Don't. read more

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We were thrilled with the final outcome of Crafted Outdoor Living, however in the past 10 months we've encountered a number of small fixes with no help from Jeremy, even though there was a warranty on the work. Jeremy's communication was a little slow during the construction process, but very flakey upon completion. Originally we had issues with two sprinkler heads, which Jeremy 'fixed" a few weeks later, however this summer the grass died nearby and had to have a professional re-install--he confirmed they weren't the right heads. I'd recommend using a third party for irrigation to save the headache. Additional issues include: 20+ plants dying prior to the winter freeze, gate not properly installed, concrete chipping and now outdoor lighting issues. In Jan./Feb. I tried multiple times to have Jeremy stop by, however he never showed even though he confirmed multiple days. We even were trying to give him more work but went quiet even though we communicated via text and email. @Hanley please read email from Jan. 28 requesting help with gate, lights and additional work opportunities. We still love the work Jeremy and crew did, however the communication and lack of warranty follow-thru have been disappointing but we still enjoy the space he created. read more

These guys were great. Crafted Outdoor Living did great work for our family's backyard and patio. Came to work daily, worked hard and the work was great. I can't say enough good things about this group. read more

The team at Crafted Outdoor Living was outstanding! From initial contact of our consultation to finished project. They tackled every stage of our job with enthusiasm and really wowed us at every turn with the dedication to attention to detail. Our project budget was significant and a large investment to turn our landscape around. Jeremy, our project manager and the team handled our project with care. Adrian the onsite lead man was great and always wore a smile on even the hottest grueling of days. I had asked for references prior to our project due to conflicting negative information on COL. I'm glad we went with our gut instinct and chose this talented group. We are definitely fans of the guys and will be a longtime client of COL. We've been boasting about you all, telling all our friends and neighbors and wish you the best!!! read more

This is a very conflicted review, but it is also an honest review. Jeremy and his crew do exceptional work. He has a remarkable eye for landscape design, he is very skilled in the work he leads, and his team is very considerate and skilled as well. His pricing is very reasonable and the outcome is very good quality. From that perspective, I cannot say enough good things about him and the company. That said, there is a *huge* issue with communications and finishing the job. They made a mistake and did not brace a concrete shelf that has since cracked. Despite promising to come out and fix it September 19th before a big birthday party, it still isn't fixed and I had to spend $200 buying a stand for my Big Green Egg to use it for the party. They still haven't finished work that I paid them to do. My final payment to them was on August 16th and today is October 20th. They also estimated that the work would take 2-3 weeks; it took 2 months. Now I didn't believe the 2-3 week estimate, so that didn't bother me all that much and I knew supply chain issues were occurring. So that part is fine. However, much of my yard was dead because of the length of time it took and he promised to have his crew come out and lay down some new sod free of charge. Very nice gesture on his part. But again, promise made almost two months ago that still hasn't happened. So now I'll have to pay for that also. I truly, truly want to give them a better review but I simply cannot give more than two stars due to the serious communication problems. As I said before, they are an absolutely incredible team that does beautiful work. Once they can fix their communications and scheduling issues, they will be 5-star easily. Unfortunately, that is not now. So I will say you should absolutely hire them, but do NOT pay them a dime unless/until they provide a defined schedule, they execute to it with exactness (within reason), and they have completed 100% of the work to your satisfaction. read more

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A few months ago I contracted Crafted to do some work in my backyard: paver walkway, firepit, gravel area, landscaping, trellises--a pretty big job. I wanted to offer an objective review of the services. Before I share my thoughts though, I want to say that I never wanted to write this lackluster review. I wanted to end in a place where I felt like they held up their end of the deal, but sadly, that's just not where we ended up. The Good: * Very responsive during quote/negotiation process * Clear, easy to understand design and process * Were able to get started quickly * Generally, we accomplished the things and it looks pretty good! The Less Good: Though they were able to get started and move quickly, it wasn't without issue including: * The crew scratched my new patio furniture in multiple places * General messes left by crew most days (hose was left laying out in the mud multiple times, new patio furniture/pillows covered in mud, empty bottles left in yard, broken bags of concrete left in the grass, etc.) * Concrete was splattered on my house in quite a few places -they did fix this after the fact fairly quickly, but they simply painted over the splashes * Sprinklers were installed incorrectly, in many cases spraying only towards rock (no grass in path) and spraying on my house --again, they came out fairly quickly to shift the sprinklers to spray towards grass, but not without a few pokes * Did not share guidance on which zones are connected to which sprinklers/drip lines (though I have asked multiple times) The Bad: * Within a week or two after the initial issues, it was clear the sprinkler work was quite bad. The tubes became disconnected in two places and began pouring buckets of water into three places -- a portion of my garden and also next to my house next to the foundation; even after sending photos/videos of this, it took them over a week to come evaluate and another week to actually address * Because of the sprinkler issue, many of the new plants did not receive water suffered in the Texas heat and died before the fix -- money (and precious water) down the drain * Even after they fixed the disconnected sprinklers, I still have the issue that the drip lines are connected to regular sprinklers so I cannot run them separately from the sprinklers (most of the plants in the area with the drip line have died) * Overall, once I sent through the final payment, they became generally unresponsive, requiring multiple calls/texts to get them to come back to respond * In the end, Jeremy said multiple times he would be over to cap the remaining sprinkler, but he never showed and stopped responding to my messages. At this point, it seems I need to hire a sprinkler contractor to finish the job and buy some new plants to replace the dead ones. I'm not a fan of writing bad reviews, and I even put this off much longer than I should have, in hopes that they would fix the remaining issues and I could feel good about where we netted out, but sadly, that is not the case. I cannot, in good conscience, recommend this company to anyone I know until they adopt better business practices in taking care of their customers after the payment is done when the problem is clearly tied to their work. I hope this review will help to reinforce how important that is. read more

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We are very happy with our new deck and pergola. The crew was very pleasant to work with and we had a quick turnaround on our job. We highly recommend Crafted Outdoor Living. read more

This group was great. They came in and overhauled our overgrown backyard in one weeks time! our project featured tree removal, sod installation, plants and a new gravel seating area with stone fire pit! Thanks fellows! read more

I hired Jeremy to build a retaining wall and deck in my backyard. I paid 50% up front for materials. The day they were supposed to start, they never showed up. Rinse and repeat of no call no shows even after the work started. I was told to "be patient" that they would eventually show up. They finally finished a lot of it, and I paid the balance of the job. Wrong move. They never finished the job, no matter how many times I called/texted/sent smoke signals. I finally just left bad reviews and finished it on my own. I am assuming they are so cheap and running on thin profit margins, not nearly enough to pay for the materials for their next job. This was a job done in 2018, and it seems it is still the same story even today. I would go with another company who will show up day after day, weather permitting, until the job is done. read more

I had high hopes for this company, Jeremy seemed like a nice guy. I met with him initially to take care of all of our landscaping needs, as we were finishing the new home we were building. The scope included sod, irrigation, pool remodel, landscape design, pergola, retaining walls and planters. The scope was over $100k worth of work according to his bid. I should have seen the red flags, as I sensed a bit of urgency/pressure to give an initial payment to get started, only to have the team not show up for a week or so once they were paid. Jeremy was really responsive when it came time to building a plan out and asking for money. But unresponsive once paid and it came down to doing the work. Half way through the first bit of work he asked for more money. Which was strange. We broke down a plan for me to understand why he needed more money and what was going to be accomplished. I ended up giving him more money, trusting he would follow through with what he promised. He promised he would complete specific items before asking for more money, which didn't hold to be true. It wasn't long after that he asked for more money. Meanwhile, the work that was being done on site was not matching up to the money we were paying, just going by the line items on his bid. He was pretty behind on getting the work done but kept asking for more money. I started to realize that the method of business he was running was really robbing Peter to pay Paul. Basically once he'd get paid, his crew would disappear for a week or two, to go finish other jobs. I know after one payment he finished the fence for my friend who had referred him to us. Later, Jeremy admitted to me he was having cash flow issues, but apparently saw me as the solution to them. In the end, he lied to me directly when he told me he needed more cash because he had bought the stone for our pool and it was being held at the store. I told him I would give him more money once it was delivered to our house. When the delivery never showed up and I asked for the phone number to the store, he admitted he never bought it. What he spent the $8,000 on I have no idea. This was the last straw for us, we could not continue to throw good money after bad. In the end we paid him over $34,220 and according to his own line items on the bid, he only did about 16k worth of work. I terminated him for failure to perform and formally asked for a refund of the money that he had not fulfilled his obligation for. His response was "I hate to walk away" and ignored the demand. He said he felt really bad that he was being perceived as dishonest, and offered to remedy the situation by promising to do more work, if only I paid more money to supply more materials. LOL. He basically stole $18,000 from us. My advice to anyone who hires this company is not to hire them for really big jobs. They just don't have the crew to execute. Also I'd suggest to pay 100% with a credit card. We paid portions with a credit card and fortunately once I submitted all my documentation including photos, contracts, emails, texts, and voicemails to Bank of America they refunded me the $10,000 I put on my credit card. Now that the case is finalized with them, I am posting my review for Crafted Outdoor Living / Jeremy Kelly so another homeowner doesn't fall victim to the same Ponzi scheme. I'm still out about $8,000, but life lessons I guess. In hindsight I shouldn't have been as trusting and paid as much money up front. Hopefully my experience can help someone else from being taken advantage of should they choose to hire Jeremy Kelly of Crafted Outdoor Living. read more

These guys are amazing. Jeremy had a fantastic plan of what to do with my space and maximize it. Very modern and clean. His team, also amazing. Marcos and Christian worked diligently to complete the project in the timeframe given. The whole team was professional, KIND and cleaned up everyday. They were there when they said they would be, EVERYDAY. This is a rarity and it was so appreciated. I have already asked them to do other things because of how awesome they are. Highly recommend them. read more

I contacted this company prior to Christmas to set up a consult. Jeremy contacted me via email on December 26 at 9AM saying he was free that day. Since it was the day after Christmas, I was out of town. We set up an appointment about two weeks out, and he confirmed the time and date via email. He was a no show. I called the main office number to see if he was on his way, and no one answered. I called his number as well, and left a message saying I was not interested in rescheduling his missed appointment. read more

We have been so happy with the work Crafted Outdoor Living & Design! Jeremy brought our vision to life! Him and his team were great and made the whole process simple and stress free. Highly recommend! read more

We had a great experience with this landscaping company. We worked with their design team to create a outdoor space for our kids and dog to enjoy as soon as it warms up! They also resolved drainage issues we were having. The back and forth communication was easy during the design process and they had competitive prices- we shopped around and Brent made our decision easy to use them. They were at our home everyday and finished ahead of schedule. We are happy with the results and ready for it to warm up so we can enjoy our backyard. read more

Crafted Outdoor and Living is a great choice for all of your lawnscape needs. They were the most competitively priced offering of several options in the area. Jeremy and his team are very profession, responsive, and won't leave your job until you are happy with every aspect. His project leads Blake and Dominique along with the whole crew communicated every aspect of the project in a way that made you feel comfortable with the whole process. Going forward, all of our lawnscape needs will be from Crafted Outdoor and Living. read more

These guys were great! We were new to the neighborhood and multiple neighbors and facebook mom groups recommend Crafted Outdoor. I am so glad we listened! Out of 5 estimates, they came in at the best value. Their design feedback, knowledge of what would work best for the space and overall execution of the work was 5 star. We are enjoying our new backyard and fence and they even finished ahead of schedule. I would highly recommend them. read more