Unfortunately, and not proud to say, but I've been here a few times. I've heard a lot of negative…read morethings about Delray medical I have yet to experience any they've been more than kind a little delays from time to time but otherwise this is my hospital..

The emergency room department at Delray Medical Center exhibits a profound deficit in clinical…read moreempathy and operational professionalism. Observations over a longitudinal period of thirty years suggest a significant regression in the facility's adherence to the 'Patient's Bill of Rights.' During a recent period of acute physiological distress, the nursing staff demonstrated an alarming degree of interpersonal hostility and professional apathy. Furthermore, there appears to be a systemic failure in resource allocation; a surplus of personnel at the central nursing station remained disengaged from patient care despite high volume, suggesting a breakdown in clinical leadership. The absence of rigorous institutional oversight in Palm Beach County has allowed for a substandard care environment that fails to meet contemporary Western biomedical benchmarks for safety and service quality. The entire ER nursing staff and supervisor on duty the night of Jan 12th 2026 should be terminated " Stay Far Away !!!!!

Communication was excellent. Service was great. I highly recommend it for people who do not have…read morehealth insurance.

I'd like to acknowledge the excellent care and professionalism that Rachel gives to her patients…read more I am highly grateful for the care she has shown to me and thankful that myself and my wife are under her care . She takes time and listens to your concerns. I highly recommend her and her office. Thank you , Jorge Alonso

I had tried to book with Dr. Rodriguez with a referral from my former Endocrinologist who was a…read moremedical school classmate of his. Dr. R. was himself out on medical leave (per his receptionist), so I was rebooked with another Dr in the practice, Dr. Victoria Loseva. I thought she took adequate time and asked a wide range of questions. She also pointed out some drug interactions of which I was not aware. So that's all good. She gave me a scrip for some blood tests. I made an appointment with the local Quest lab for a few days later. After I had checked in at the lab and done all my preliminary paperwork, I was informed that Dr. Loseva had neglected to add a diagnostic code, which my primary payer requires. The lab receptionist tried to contact ECMA and Dr. Loseva directly, while I waited, but no luck. No one picked up and I had to cancel the appointment. The lab said they'd call if they ever got a call back from ECMA, but it's been several days and nothing. Now I will have to find another practice which is hopefully more responsive and responsible, and go through the whole thing again! Based on other reviews here, the ECMA practice needs a management overhaul. Oh, and while they're at it, the office waiting area is very small and very shabby.

I am disappointed with my experience with this medical group. I had recently established care with…read moremy endocrinologist and attended two appointments before being notified that the office would be moving and joining a new group. My endocrinologist was wonderful, and I am genuinely saddened that I am no longer able to continue my care with her. Unfortunately, my concerns are with the administrative and billing side of the practice, not the physician herself. On May 4, I received a phone call from the new office informing me that I allegedly owed nearly $400 from 2015. When I questioned the charge and requested clarification, I was met with an unprofessional attitude rather than assistance. During that conversation, I was told the balance had never been sent to collections because the office "forgot" to do so. At that point, I requested that my upcoming appointment be canceled while I worked to understand and resolve the billing issue. Instead, I was completely removed from the practice. This occurred approximately one week before my scheduled appointment and at a time when I was due for medication refills and follow-up care. As a Type 1 diabetic, continuity of care and access to medication are essential. Giving a patient only one week's notice to find a new endocrinologist is simply not realistic, especially when ongoing prescriptions, lab work, and specialized care are involved. Finding a new specialist and establishing care can take weeks or even months. Since then, my calls regarding lab work and medication refills have gone unanswered, leaving me without the support and communication I would expect from a medical practice. Adding to the confusion, I was told the balance was related to services from when I was diagnosed in 2015. However, I was actually diagnosed in 2012. No one has been willing to explain the discrepancy or provide documentation supporting the charge. My frustration is not simply about the alleged balance, but about the lack of communication, professionalism, and continuity of care. Patients should not be removed from a practice while attempting to resolve a billing dispute, especially when they rely on ongoing medical treatment and prescription medications. I hope this group improves its communication, billing practices, and patient support moving forward. While I would gladly recommend my endocrinologist, my experience with the administrative side of this practice leaves much to be desired.

The staff needs to give better directions to get to this office as well as update their Google…read morelisting, which says they're in a plaza down the road. People in the waiting area should go outside if they want to use there phones; several people on the phone at the same time is just rude and the staff says nothing about it. Why are staff members wearing flip flops at work? I doubt that OSHA regulation. I had an 11:15 appointment, it's noon, there's no other patients here and I'm still waiting. It's in a nice area but this place is so sketchy.

I been calling the office no one answer the Phone, they ask you send Information via text to the…read morenew patient I sent the information 2 weeks ago no one has called me back as a cortecy. I do not recommend this doctor office very bad customer service.

From the owner: At Healthpark Medical Center, it is our mission to provide a fully comprehensive and completely…read moreindividualized wellness plan for each and every one of our patients. Together we will help you achieve your optimal health and maximum vitality. By utilizing the Functional Medicine approach, our physicians are able to address the whole person, and not just an isolated set of symptoms. We shift the traditional disease-centered focus of medical practice to a more patient-centered approach. Our staff spends time with each of our patients, listening to their histories and looking at the interactions among genetic, environmental, and lifestyle factors that can influence long-term health and complex, chronic disease. Most physicians are not adequately trained to assess the underlying causes of complex, chronic disease and to apply strategies such as nutrition, diet, and exercise to both treat and prevent these illnesses in their patients. At Healthpark Medical Center, we value finding the root cause of your current health complications, and work hard to evolve your unique expression of health and vitality.

Reception was easy. Jesse took all our vitals and was very complete. Natalie, the PA was very…read morefriendly and efficient. SheI addressed all our needs and issues and was very kind. Could not have been a better experience.

Working in healthcare myself as a RN I can say this has been the most pleasant experience as a…read morepatient. I came for a chest X-ray for continuing my college education to rule out TB. The office staff were so friendly and the blonde X-ray tech approached me before they even opened to verify she had everything she needed. The process was professional and efficient. Excellent staff especially the X-ray tech. When I work for or own my own practice I would hire her in a second. Keep up the great work guys!!!