My mom had to be rushed to Delray medical due to a fall. She was in the trauma center for a few hrs…read morewhile a room became available. They changed her room 3 times. The nursing staff was great. The first day I kept calling my mom but she wasn't answering which worried me ( she was on a lot of pain meds) so I called the nurse ( Mo) and he answered. Went to check on my mom and asked why I wasn't answering. He assured me my mom was ok which made me feel better. All the day nurses that took care of my mom were great ( Erin, Jackie, Mo, Dana, Angie, Melissa) I slept there for the week and a half she was there. The night nurses were ok, only came in to take vitals, give medication and clean her ( I got the feeling that they weren't too thrilled when they had to clean her) which is understandable but my mom had a fractured tail bone so she was limited to what she could do but I'm still thankful for them. Only thing was that I wish the food was better. Every week was the same thing I kind of wish they would change it up a bit & also the case manager I wish she would communicate a little bit more and guide us but nope one can only hope

Excellent visit I had a slip and fall and broke my knee!…read moreWas referred to Dr. Piza he was excellent! Through and plain talking. I was surprised that I had to stay overnight as it was an elective surgery but he and the pre op team explained it clearly. The care that I received in pre op was best in class. I was very subconscious as I am on the younger side of being a senior so a slip and fall and extensive recovery is very humbling. Any way the entire pre op team made me feel comfortable and I started joking as to what to tell people as how I fell as a slipping in a parking loot is not interesting! (My issue) Everyone was great and especially the nurse that was near my age (pink scrubs blond hair) everyone made me at ease including Mary the anesthesia! Recovery was just as impressive Danielle was my nurse very nice and my nurses Darlene, Kayleah an David were best in class! Highly recommend this place and Angelica lives up to her name!

Communication was excellent. Service was great. I highly recommend it for people who do not have…read morehealth insurance.

I'd like to acknowledge the excellent care and professionalism that Rachel gives to her patients…read more I am highly grateful for the care she has shown to me and thankful that myself and my wife are under her care . She takes time and listens to your concerns. I highly recommend her and her office. Thank you , Jorge Alonso

I am disappointed with my experience with this medical group. I had recently established care with…read moremy endocrinologist and attended two appointments before being notified that the office would be moving and joining a new group. My endocrinologist was wonderful, and I am genuinely saddened that I am no longer able to continue my care with her. Unfortunately, my concerns are with the administrative and billing side of the practice, not the physician herself. On May 4, I received a phone call from the new office informing me that I allegedly owed nearly $400 from 2015. When I questioned the charge and requested clarification, I was met with an unprofessional attitude rather than assistance. During that conversation, I was told the balance had never been sent to collections because the office "forgot" to do so. At that point, I requested that my upcoming appointment be canceled while I worked to understand and resolve the billing issue. Instead, I was completely removed from the practice. This occurred approximately one week before my scheduled appointment and at a time when I was due for medication refills and follow-up care. As a Type 1 diabetic, continuity of care and access to medication are essential. Giving a patient only one week's notice to find a new endocrinologist is simply not realistic, especially when ongoing prescriptions, lab work, and specialized care are involved. Finding a new specialist and establishing care can take weeks or even months. Since then, my calls regarding lab work and medication refills have gone unanswered, leaving me without the support and communication I would expect from a medical practice. Adding to the confusion, I was told the balance was related to services from when I was diagnosed in 2015. However, I was actually diagnosed in 2012. No one has been willing to explain the discrepancy or provide documentation supporting the charge. My frustration is not simply about the alleged balance, but about the lack of communication, professionalism, and continuity of care. Patients should not be removed from a practice while attempting to resolve a billing dispute, especially when they rely on ongoing medical treatment and prescription medications. I hope this group improves its communication, billing practices, and patient support moving forward. While I would gladly recommend my endocrinologist, my experience with the administrative side of this practice leaves much to be desired.

We just moved here from CA. and are in need of good doctors. It seems common here for physicians to…read moreonly have answering machines unlike in Los Angeles where there are assistants and receptionists who answer the phone. This particular medical group takes at least 4 days to call back after leaving multiple messages and when they do - the staffers are rude and rush off the phone. In fact my husband was in the middle of making an appointment and the line was disconnected and they did not call back to continue booking or confirm. It is terrible when you cannot even reach a physician's office when you need them and may never get a return call back.

The staff needs to give better directions to get to this office as well as update their Google…read morelisting, which says they're in a plaza down the road. People in the waiting area should go outside if they want to use there phones; several people on the phone at the same time is just rude and the staff says nothing about it. Why are staff members wearing flip flops at work? I doubt that OSHA regulation. I had an 11:15 appointment, it's noon, there's no other patients here and I'm still waiting. It's in a nice area but this place is so sketchy.

I been calling the office no one answer the Phone, they ask you send Information via text to the…read morenew patient I sent the information 2 weeks ago no one has called me back as a cortecy. I do not recommend this doctor office very bad customer service.

From the owner: At Healthpark Medical Center, it is our mission to provide a fully comprehensive and completely…read moreindividualized wellness plan for each and every one of our patients. Together we will help you achieve your optimal health and maximum vitality. By utilizing the Functional Medicine approach, our physicians are able to address the whole person, and not just an isolated set of symptoms. We shift the traditional disease-centered focus of medical practice to a more patient-centered approach. Our staff spends time with each of our patients, listening to their histories and looking at the interactions among genetic, environmental, and lifestyle factors that can influence long-term health and complex, chronic disease. Most physicians are not adequately trained to assess the underlying causes of complex, chronic disease and to apply strategies such as nutrition, diet, and exercise to both treat and prevent these illnesses in their patients. At Healthpark Medical Center, we value finding the root cause of your current health complications, and work hard to evolve your unique expression of health and vitality.

Working in healthcare myself as a RN I can say this has been the most pleasant experience as a…read morepatient. I came for a chest X-ray for continuing my college education to rule out TB. The office staff were so friendly and the blonde X-ray tech approached me before they even opened to verify she had everything she needed. The process was professional and efficient. Excellent staff especially the X-ray tech. When I work for or own my own practice I would hire her in a second. Keep up the great work guys!!!

Reception was easy. Jesse took all our vitals and was very complete. Natalie, the PA was very…read morefriendly and efficient. SheI addressed all our needs and issues and was very kind. Could not have been a better experience.