My daughter and I refinished a set of old wrought iron patio furniture. We needed to get four…read moredining chair room chair cushions completely rebuilt. I couldn't get anyone at other upholstery shops to call me back. One place that did call back told us it would take 3 to 4 weeks to complete the job. I'm so glad that Jack at Jerome's answered the phone and agreed to take a look at a sample of the old cushions. He sounded friendly and knowledgeable over the phone. When we arrived at the location on Hovander, he wore a mask and a sign posted required us to wear masks as well. We appreciated that. He took the time to explain what they would need to do (materials and labor), the pros and cons of our options, and then helped us pick the fabric for the cushions. He worked up the estimate while we waited. And he ordered the fabric that day. While he originally estimated it would take a week to complete the job, we were amazed to get a call two days later that the chair cushions were ready for pick up! And they are beautiful. We were so impressed with the quality of his work, the friendly service, the fair price, and the fast turnaround. A five-star experience!

I called a few different upholsterers in the area and got rude service or nobody called me back…read more When I called Jerome's, they answered the phone right away, gave me a quote right away (which was the lowest I got) and was very friendly and explained things clearly. This was the first time I have ever used an upholsterer and wasn't sure what I needed exactly and Jerome's was very very helpful! I would definitely recommend this place to everyone.

They did a Great job replacing a portion of the leather on one of our expensive Scandinavian…read morerockers. Saved the day!

Restoration Furniture Repair restored a dining table and chairs that had been damaged through…read moreseveral moves. The dining set has been in the family for almost 100 years, so it is precious to us. I am very pleased with the quality of workmanship and the materials used. My 93 year old mother says that she has never seen the table look so good. Kudos to the entire team for their craftsmanship and warm customer interactions.

I had 2 jobs that needed attention. I dropped them off and was able to pu that afternoon. The price…read morewas more than fair. I will use them again.

I again went to Gilmore's to get a window repaired. There were four people working in the shop…read more The owner had one nice lady stop what she was doing and repair the window in my canvas so I would not have to return later. This shop is outstanding in their old fashioned customer service and their price was so fair I was almost embarrassed.

He did a great job on my cushions, and it wasn't over priced. Would use him again and would…read morerecommmend.

Outstanding service and workmanship. Same day onsite repair of our chair. Amazing! Mohammad and his…read morehelper had all the tools they needed to do the repair work right at our house.

Quick and easy. Very simple. Pull up, they weigh your car, dump what you don't need, they weigh…read moreyour car again and pay. Love how efficient it is to dump household items you are unable to donate. Perfect when moving. Service staff is always nice and professional.

Shout out to all the friendly scale attendants.. (Chris S today) endless smiles and patience! This…read moreplace has great hours , is always nicely maintained! Prices are reasonable!

I called Swanson's on Friday and asked if there was any way he could come out on Monday. We had a…read morestain in our carpet and overnight guests coming Tuesday night! He explained they were pretty booked up but he would try to rearrange his schedule and "earn my business." Within minutes, he called me back and we set a time! I certainly understood if he was unable to meet my emergency need, but was so happy that he made the effort! He came as scheduled and we couldn't have been more pleased! He explained that the stain was pretty deep and he might need to come back and treat it a second time, so if it re-emerged, please call him. I'D RECOMMEND HIM ANY AND EVERY TIME!

I had a toilet overflow into my carpeted front room. I called Swansen's at 7:30 pm and asked for…read morePatrick to take care of my problem. He arrived the next day and my carpet again looks new. This is a great company and Patrick is a hard worker.

The choices for us was great! We went on Sunday with my daughter and granddaughter. We able to…read morewander around to find what would us. We got tubular steel love seat and sofa. They also delivered and took away the older set. Very well done and we were well cares for

June 14 went to Samuel's to buy a loveseat. Even though their prices can be a bit higher, we…read morewanted to shop local. Lou helped us. We identified three we liked. We were told one is no longer being made, one has a 6 week lead time, and the other a 12 week lead time. We were disappointed to have been shown the discontinued one as it fit my very tall husband best. We liked the 12 week one better, but went with the 6 week loveseat as family was to visit and we needed the seating. We paid for it in full. Called July 24 to get an update. Was told Lou wasn't in. The receptionist couldn't see the ETA page. Said she'd have Lou call us with an update. Looking at the receipt I did notice no ETA was given. Lou never called. Walked into Samuel's on August 14, 8 weeks after the order. Again was told Lou normally works but was out. Again the receptionist couldn't see any ETA information. However, it was stated that that particular company does have a 12 week lead time, so we were still in the delivery window. I said we were told 6 weeks and if we had been told the reality, we would have gone with the other loveseat that we liked better!! A copy of our receipt was taken. We were told Lou would call us with an update. Lou never called. August 25th we got a call from the office manager. We were informed that the imported parts needed for manufacturing the loveseat had been lost so there would be a delay. BUT also our order HAD NEVER BEEN PLACED so there would be a lead time of an additional 12 weeks!! We still needed the loveseat. I said my husband and I would discuss it and get back to them. We were offered a rebate for our inconvenience. August 26th husband decided enough. He went into Samuel's and requested the order be cancelled and a refund issued. He was told their accounting department would get back to him in a couple of days!! We're still waiting for them to call. When we ordered we paid for the item in full right then, but we have to wait on their leisure for a refund when the errors are theirs! They've given erroneous information, evaded communication, and took our funds but failed to place the order!! We've spoken to others, this appears to be Samuel's SOP. Do not recommend doing business with them unless the item you want is in stock, in their warehouse, ready for you to pick up right now!

Kendra has been cleaning my carpets for 15 years. They're thorough, prompt and professional and I…read morelove the husband and wife team!

I needed some area rugs cleaned ahead of the Thanksgiving holiday. 'Much to my surprise John was…read moreavailable and provided quick and efficient service! Loved being able to book online. Highly recommend!