Paul and his staff are great. One time I needed a battery changed in a Mazda key and those are…read morekinda tough. He didn't even stock the battery but said if I grab it from cvs he'll install it for me which I thought was above and beyond. Plus I was all freaked out when I had to blow in the Intoxalock which he installed for and he helped me figure out how to get the damn thing to work right and now I've got my license back and should be removing soon. Car audio equipment looks really good too.

HORRIBLE. Sells trash. My daughter was sold 4 door speakers for them to be blown trash. Snakes and…read morecrooks.

Guys where very friendly and accommodating to put in 2 65" TV's side by side on a corner, not the…read moreeasiest thing to do. They also put in a tv in my office as well. Would recommend, very professional

Could not have had a better experience. Brian came out in person to give an estimate to move a TV…read morefrom the downstairs and mount a new one. His crew showed up on time and the work was done perfectly. No wires showing, no mess--completely professional. We were a small job for them and we were treated like VIPs. I highly recommend this company for anything A/V.

I personally visited this office at 9509 US-42, Suite 204 in Prospect, KY on Friday December 6,…read more2024. I was surprised to find a vacant office space and locked door. A business neighbor in the building reported that the Company had been evicted from the building. Accordingly, while I have given only one star in order to be able to post a comment on YELP, this is not actually a genuine rating, just a comment on the Company based upon my personal visit at its posted location on YELP. There was no indication on the door that the company is still in business at some other location. We just don't know. Thanks!

Steve is the man. Great to have him right down the street for tech emergencies…read more I was having computer issues and consider myself a pretty tech savvy guy. Steve solved it in and his rates are super competitive for his skill set. Recently, my wife's business hard drive stopped working which had a ton of important data. It was a no brainer going to Steve. He worked with her and got all the data recovered. Recommend him to everyone. I plan on using Steve next time I have computer trouble or purchasing a new PC.

I didn't receive the usual text message to leave a review, so I wanted to share my experience here…read moreinstead. On 7/12/25, I stopped by this T-Mobile store needing technical support for my iPhone, and I was helped by someone named Riley. Riley was incredibly kind, professional, and informative,, exactly the kind of customer service you hope for but don't always get. They took the time to explain things clearly and made sure my issue was fully addressed. Thanks to Riley, I would genuinely go out of my way to return to this location. Thank you again for the excellent service! 10/10

It's the only cell service that provided a trial sims card for my phone at the time that actually…read moredemonstraited a strong, dependable mobile signal to my home in Greenleaves off Zorn Ave. We had AT&T for years using the Internet cell transmitter. When 5g came, that mini tower was no longer useful. Spectrum was sad as well using Verizon towers. After much anguish, T-Mobile came to our rescue. A new trial sims card was provided that allowed my phone to work great! The service has been without fault for our 3 phone plan. The guys at the Baxter Ave provided our new phones, honored my contract negotiated on the Internet with T-Mobile and were very supportive. The only issues ever with T-Mobile was getting initial billing to be what was promised by their internet sign up process. After work with support, all issues were eventually resolved. The internet sign up process had specials that store fronts could not offer at the time including the Internet trial that failed for me due to my location in 2022. Our Spectrum Internet price has increased again after 15+ years of subscription increases. It's been a game of renewing with a promotion but that has become $83 mth now with no promotion available. T-Mobile's internet rate for my plan is a forever fixed $30. This service has finally become available for me in Crescent Hill and I am very tempted to change to it and save $50. Now, we enjoy the free Netflix, Apple TV and Hulu perks and the 3 Samsung phones provided us are still excellent. I really like having a fixed $120 price for 3 phones without any mobile data limitations forever. What's more, I have a solid cell signal in my home!

3 seperate times I have scheduled an install that I already paid for, nobody comes, nobody has the…read morepower to refund my money, nobody speaks English, nobody does the job, absolute bullshit

I scheduled an appointment with Hello-Tech. They sent me an email, canceling the appointment and to…read morereschedule. They again canceled the second appointment, rescheduling for the 3rd appointment. I grew weary and canceled the 3 rd appointmen. Hello-Tech still wants to charge me $50.00 for canceling my appointment. this is not proper after they canceled twice. Rip offs!

What are the odds? My husband and I were talking with friends about professions you don't see much…read moreof anymore. And TV repairmen came up. Maybe our Samsung TV heard us. Maybe it wanted to prove us wrong. Because shortly thereafter, our living room TV had a meltdown. Whenever anything was plugged in via the HDMI ports, the entire TV would shut down. When the HDMI cord was unplugged, it would turn itself back on. Many DIY fixes later -- including learning about accessing a hidden menu of options, following falling down the rabbit hole of TV repair talk threads and forums -- it was clear that this was not something we could fix ourselves. Hating the idea of just getting a new TV, I found my way to Ramm Electronics. And I'm so glad I did. I got right through to the owner, Tom, and I was happy to find out that he comes out to your home to fix TVs. (Not sure when I would have been able to load it up in my car anyway.) And one of his days to be in my zip code was today. He's in my part of town twice a week. He gave me a 30-minute warning for coming over, and when he arrived, he got right to work. He was able to quickly determine that the mainboard was bad. At this point, he gave me the quote. I could have said thanks anyway, and if I had, I would have been on the hook for $60 for the estimate. But the price seemed fair and was much better than buying a new TV. So I gave him the go-ahead to fix it. Tom had the part in his truck. Less than 30 minutes after arriving, my TV was fixed, and we have a three-month warranty. I hope none of our other TVs go kaput, but if I do, I will definitely be calling Tom and Ramm Electronics.

Wanted to support a small business but this was ultimately a waste of time and money…read more Called ahead of time and told the lady the make and model of our TV. She said no problem, they'll come to our home (due to Covid). We thought GREAT! Set up the appointment, a man and wife showed up. Made a comment that our TV is not one they typically repair (only LC and Samsung). After a quick plug into the side of the TV said it would be over $200 for the part and that if we did want to fix it that they would need to order it and come back. Are you serious?! 1. You could have told us over the phone AFTER we told you the make/model/year that the "Chinese (RCA) TV" isn't worth fixing. 2. Even if we did want to fix it they didn't have the capability to fix it on the spot. 3. They charged us the $75 diagnostic fee anyways after being in our home for 10 minutes TOPS and we told them the issue before arriving (only turned on periodically). 4. Check was deposited almost a MONTH after it was written. As a business owner myself, I couldn't justify charging a customer $75 for what they did, or didn't do. Honesty is the best policy. Why ask the make/model/year over the phone if you didn't work on them or would have to come back with the right part? Just for a quick buck? Wish I had a better review as we prefer small businesses.