Cody was amazing in answering all of our questions regarding our internet services. He gave us his…read morebest recommendations to help us with band speed. Highly recommend calling this company and ask for Cody! Amazing! Thanks again

Barb was fantastic with helping me select a service and plan for myself. She made it easy to…read moreunderstand all my options and pick the one best for my needs. I knew going to her would be the best option since I manage a resident building in St. Paul. Barb has gone above and beyond for our new residents and finding them the best deals! I highly recommend going to her first rather than doing the comparison shopping on your own, it's so worth it!

They definitely need new employees because they sit and argue back-and-forth. Do not know what…read morethey're talking about interrupt you and are incredibly rude. They don't help you at all. They tell you that you have to figure it out because they don't know how I don't know what kind of service that is, but it was absolutely awful.

I was denied a phone by Khadar yesterday as I came into the store to purchase. Khadar told me I…read morehad to wait 10-minutes for the safe to open and I responded, "oh, you're on that bull? I will be back in 10-minutes," and left and came back 10-minutes later. Khadar told me I was rude and denied any sale of a phone to me. I was not rude. I told the truth. Khadar got butt hurt.

This has got to be the most incompetent telecommunications company around. Their lack of security…read moreis truly shocking. They allowed my phone number to be ported to a hacker. They retrieved it, I set up a pass code. After this, not once, but twice, the hacker reaquired the number by simply calling CenturyLink. If you are using this company, I highly suggest that you reconsider and find a secure provider.

Much like many of the other reviews, I would leave ZERO stars if I could. Countless appointments to…read morehave our BUSINESS phone lines repaired, just for no one to show up after text and email confirmations. We also tried to ADD internet to our account, literally tried to give them more money, only for them to never show up...3 TIMES!! There is never a satisfactory answer as to why our tickets keep getting cancelled. Please, avoid this company if you have any other options.

Cbeyond is the worst phone company for small business EVER! They are great at making the sale but…read moreafter that its a total con job. I tried to get out of my contract because I needed a more robust system - they refused saying, "If we let all of our unhappy customers out of their contracts, we wouldn't have any business." Seriously! So then they talk me into a new system that's supposed to solve my issues - and it's supposed to cost me $100 less per month - but of course that isn't true either. It actually costs $100 more per month - AND I had to buy new phones and pay installation fees AND they even charged me an early termination fee for the old system!!! But they got a new 3 year contract out of me by doing that (which I asked them to waive - they said sure - but my agreement still says 3 years). I'm telling you - DO NOT do business with CBeyond. I won't even rate them 1 star. I feel that they have been completely dishonest in their dealing with me and unfortunately I'm stuck with them for three more long years. A bunch of con artists...

Our Sales Associate, Tim was amazing! I came in today with my 85 year old Father to upgrade his…read morevintage iphone, it was a longer process due to the transferring but Tim's patience and kindness is something I strive to have within myself. The manager I believe stopped by a few times to check in, he was great also. Thank you Gentlemen!

There with daughter and granddaughters to get a solution to granddaughter phone that would not hold…read morea charge. My daughter got a great deal as she pays for her phone and got a bill credit for her trade in and in the process ordered Pro Max 17 for herself. They are two weeks out for ordering and non in store. The joy of the day was Ray the salesperson who was very funny, informative and got her the best deal. He interacted with grandkids and really was focused on the whole process. Thank you for making our wait friendly and fun! TMobile was very busy but they made sure to greet us and get us a place in line for service. They have more seating in there now to make a wait comfortable. Great experience! Thank you Ray!

I only saw filtered reviews of this company so I thought I would add my 2 cents worth…read more I have used the customer service several times and it is excellent. There are actually people on the other side that you can deal with right there and now. I was a usfamily.net customer for my email and internet for YEARS and then they joined up with Velocity. Still great service (I don't have a landline ...just the internet at home). I would have given them 5 stars because I am not sure if it is my computer, modem or them but my internet is not all that fast....I wish it was but I don't need it all that much at home when I have it here at work. I highly recommend them for service. They have always been sincere and helpful. Even with my Mom...if she ever had issues they were very patient with her. :) and solved her problems.

I had usfamily.net for years while living in Minneapolis. When I moved away in 2003, I continued…read moreto use them for my email service. I LOVE their spam filtering capability. While friends of mine have "free" email (gmail, etc) they're plagued with spam. USFAMILY beautifully filters enormous amounts of it. I can still view it if I choose, and when I do view it, I'm always blown away how much crap they've save me from. The very few times I've needed assistance, a live person is ready and willing and solves my issues quickly. Definitely worth the few dollars it costs me per year!

Phone Guys have always been able to work with our schedule and always have the helpful insight on…read morethe latest technologies to help our growing business succeed. Like a lot of companies, our company has gone through growth and down-sizing. We have been in 3 locations in the past 18 years, and we've used Phone Guys to successfully connect us to our customers in each of our locations. Phone Guys just finished the wiring of our phone and data systems in our new office in Blaine. Today we boast Albertville and Blaine locations. Thanks to Phone Guys, we can offer a seamless experience to our customers and Trade Partners, regardless of which location we're at. Our company relies on customer-referrals. It's truly the highest form of flattery. It also shows potential customers how people feel and the level of trust they have with a company. We do not refer companies unless we know they will pass on the level of satisfaction we have witnessed with them. If anyone is considering purchasing new or upgrading their existing phone and/or data systems, do yourselves a huge favor: CALL PHONE GUYS! If any potential customers would like to hear about our multiple amazing experiences with Phone Guys, we'd be happy to discuss our experiences. Russell J. Winslow III General Manager, SUPER SIDERS

From the owner: Phone System Installation and Maintenance Voice and Data…read moreCabling VoIP Telephony Voicemail System Installation