I had a very disappointing experience with this business due to deceptive billing practices,…read moreespecially concerning month‑to‑month memberships. The terms were not clearly explained, and teens are apparently allowed to sign up without fully understanding that ongoing charges will continue unless the membership is actively canceled. This feels less like an oversight and more like a money grab--charging customers month after month while hoping no one notices or understands how to cancel. The website is misleading and lacks transparency about billing expectations. When I raised concerns, the manager showed no understanding. I would strongly recommend that parents carefully review all terms before allowing a teen to sign up and closely monitor billing afterward.

as a ex employee, the manager does not know how too manage. he also says that he is serv safe, and…read morethat he has done all of the training with the food in the acorn cafe, but there are no certificates that are placed on the walls anywhere that he is. he also doesn't wear any gloves while making ANY of the food. he was wiping his nose while making the food with NO gloves on, and even continued too make it.

I purchased the Groupon and brought my 7 year old for her birthday. She loved it! The owner is a…read moresweetheart, she's so helpful and is able to run a busy business and hold a summer camp. I was very impressed with her and her children! It is pricey but we will be back! Excited to pick up our pottery in a week! There's many colors to choose from and a variety of pieces for everyone's tastes. I will also be looking at going to some of her classes; she hosts some wood painting classes that look fun.

We came in for painting with sonme family and had a blast! I chose to paint a bowl, but they had so…read moremany options it took me a while to decide. The have an ample amount of paint options and brushes, which was great. We were a larger party, but we all had enough room at a large table. We also appriciated the worker playing some Taylor Swift music for us! My mom ordered one of their hot drinks, and she really enjoyed it. It is nice that they have a small cafe inside with multiple drink and snack options, espically as you can be there for a while working on your art. I do have to say they are more expensive than other locally owned pottery places, but we were happy with finished pottery pieces.

I want to preface this review with the fact that I've had two different experiences with this…read moreschool once in 2015/2016 and then again 2023. My daughter attended back in 2015 and we had no complaints. We ended up moving from Rochester so pulled her out. But I'm her time there she learned so much and her teachers were great and Gary was so accommodating and welcoming. So much so that I raved to everyone how great the Goddard school was. Fast forward to 2023 we unexpectedly moved back to Rochester so I decided to put my son into the Goddard schools prek program so he would be prepared for kindergarten next year. Being that I knew the facility and my daughter thrived there I figured it would be a great choice for my son. Everything was going great up until they unexpectedly let go of my sons teacher. She was the only teacher that kept me in the loop as to what was going on with him during the day or anything they were working on with him. Once she left I stopped getting papers home of work they were doing, no more art work coming home really.. no more daily reports of how he was doing. Then I had a problem with another child in the class repeatedly putting their hands on my son. The teachers in the class only reported to me once what happened and it wasn't until after Alejandro started telling me when I asked why he was crying. To me it felt like they were trying to hide what happened because I don't understand why you wouldn't come right to me to tell me what had happened. I brought the concern to Lisa in the office and she let me know they were aware of the child being "handsy". But that she would speak with the classroom teachers to see what was going on and that I'd hear back from her about what she finds out. WEEKS ago by and I never heard back. Christmas break came and I was called to pick Alejandro up because he was crying and didn't want to eat. It was inconvenient but whatever. I got him and asked why he was crying and he told me he fell on the playground and hit his nose. I'm more sure why this couldn't be handled by the teachers or why I wasn't told that's why he was crying... but after that whole incident combined with everything else including the fact that half way through the year he still hasn't been taught to write his name or how to spell it which are both needed for entering kindergarten I decided that I was better off sending him elsewhere or simply just keeping him home to make sure he was learning what was needed of him to enter kindergarten. I brought this up to Gary, and he apologized and said I'd hear from Lisa or Carrie in the office to find out what happened. That was December 29th.. by January 11th I never heard back and this included me coming in to the center to get Alejandro's items on the 2nd. No one cared to ask, no one cared to try to rectify the situation.. Gary made excuses that they had a lot of illness going on or that they were dealing with "enrolled parent issues".. which was kinda insulting considering we were enrolled when issues were brought up yet nothing was done about it. So why were my concerns never being addressed? To say I'm disappointed and displeased with our experience is an understatement. It's irresponsible and a liability to knowingly allow a child to remain in a class to continuously put their hands on other students. I have two more kids that I would have sent here in the coming years but no longer can trust this facility and their faculty to do the right thing or to be trust worthy. Normalize I wouldn't sit and bash a business like this especially after the history, but I also find it important for other parents that are considering to send their kids here to know the potential problems they may encounter. Just seems that over the years the level of care and customer service with issues has declined. Which is unfortunate.

Since ownership changed earlier this year, we have noticed many changes to the environment of this…read moreschool from it's physical appearance, the happiness of the staff and the general family-friendly feel that it once had. We were once greeted with a smile from staff and ownership alike when entering the building to pick up our children. There are many great teachers who work here but there is something that has changed in their demeanor and attitudes that is noticeable.

We enjoy it here. It's a lively scene with various kids coming in and out for various types of…read morelessons/band. Parking is not bad, but B2R is located at the end of a strip mall so sometimes it does get busier, though by no means terrible. Mr Andy is phenomenal- Engaging, thoughtful and skilled at it seems like every instrument. He is patient and keeps things interesting and fun for my highly fidgety and creative 8 year old.

Bach to Rock on Rancho Penasquito is a great and friendly staff. I feel privileged to get to join…read moreour daughter to our granddaughter's piano lessons with Eva. Eva is a great teacher, she's caring, keeps our granddaughter motivated, and makes the experience enjoyable for her.