Ray took care of my vehicle broke down I did have a transmission problem on my 2020 ProMaster 2500…read moreHe towed me to his shop fix my transmission and even put in a cooling system also take me to my hotel and and get a rental, excellent work, excellent service I fully recommend

Had my vehicle for over a year and a 1/2.\nBall to a part that was that he told me, I needed then 2…read moremonths later, he told me that the part that I bought was not what was wrong with my transmission.My transmission had a crack hit it.He had rebuilt the transmission a year prior

Contacted DRV about tankless hot water heater not working. They came out, checked the water hear…read morethoroughly, and decided that the control boards were at fault. Liz told me that they would try to find the boards and would call me in a couple of hours. I haven't heard from them since. I called them once and got a canned reply (I will call you back), but not a word since. They were very friendly and certainly seemed knowledgeable, but why we're not communicating is a mystery. In any event, if you choose them, I wish you better luck than I had.

Super fast service and very nice people! we called for a reoccurring leak and they came out to fix…read moreit the same week. thank you so much!

I was a walk-in with a leaky tire. The folks were great. They took me right in and fixed my tire in…read moreno time, and charged a fair price. Thanks!

I was having issues with my driver passenger and thought that I might have run over the nail . I…read morestopped at B&'M this afternoon before I m off for my 10 hours driving trip. They took me in just right before they closed .They were very professional and very knowledgeable they dtook my tire out and did the testing and everything only thing that they found was just a loose valve on my tire so changed everything and checked again and now my sensors doesn't keep coming off any more . They didn't even charge me for anything . I really appreciate for their kindness and good customer service as a girl who doesn't know much about the car I feel more safe to go on the road trip and will be back for any future services for my tires and will highly recommend everyone to come and support our local business here in Freeport FL.

Great fast service. Friendly and professional. Pulled in with no appointment and they helped me…read morequickly and effectively, even on a busy Saturday morning. Place was clean and easily accessible also.

I had to get an oil change and they got me in and out within 10 minutes, and also noted that I…read moreneeded some new serpentine belts. I was able to get an appt with them on Labor Day to get the belts replaced. They were so professional and kind to me. I interacted specifically with Dakota and Daniel but the whole staff seems lovely. They're really kind and friendly. I live in Tallahassee but i will plan to get my oil changes in Niceville because of what a pleasant experience I had.

We had very minor cosmetic damage and insurance estimated repair costs at $600…read more They charged our insurance company $3000! After retrieving our car, within two weeks that section came loose and had to be returned. Reception was a bit cold and tried to look for other reasons for the problem but finally relinquished and completed the repair. The indication of inflating charges and the pushback on their failure to properly reassemble that section and acknowledge it upon return made us feel uneasy in having done busy with them. Although they made a very generous profit, they charged us an additional $15 for paying our $500 deductible with a credit card.

I appreciate classic collision and Trevor the general manager. We are from out of state on vacation…read moreand had a body damage issue. We just showed up concerned and worried. He was reassuring and professional. He was able to fix our problem and ease our minds about our upcoming trip home. He went above and beyond to help us. He was professional, knowledgeable, and respectful, and very helpful. The values of this company are top notch.

I called and was able to be towed within minutes. No long wait, reasonable prices, and quality…read moreservice! A++

Yep, many towing service companies get bad reviews. Roadside has earned their great reviews. From…read morethe call to set up the tow to the driver coming and loading my vehicle on the his truck, it was just a pleasant experience. I called in the morning and within 2 hours my car was at its destination. I highly recommend this company. You will be treated right.

Good People and prompt service Glad I found them Very…read morefair prices They have a new address so check it out

These people are the best. They work on our older Hyundai and have always done good work. They are…read morehonest people and honor their warranty. Glad we found them!

Our truck would not start in front of Publix in Freeport last week. several people tried to help…read morejump off battery, no luck. We drove to several businesses with again no luck. Looked like a tow fee was the only option until someone at our last stop suggested a mobile repair service. Before we go any further my phone service and my husband's phone service was all messed up, could not receive calls, only texts, so we would have to carry phone around and hope we heard it ding. Well anyway, within 30 minutes of contacting Juan Charles, he called us, worked us in on his schedule, and met us at Publix. (Problem was starter and battery.) He saved the day and was fair with cost and beyond excellent with cust serv and reliability. His number is programmed in my phone and should be on yours!!! 6 stars out of 5

It is my hope, that by posting this review, you will consider my ongoing experience with this…read morebusiness when considering a reputable auto repair shop. My repairs begin in June 2023 when I dropped my Jeep off for diagnostics of a knock sound in the engine bay; here is what followed. June 5, Dropped Jeep off. June 9 said engine was bad. August 5, told repairs just began. Aug 9, told oil dipstick tube was broke - this happened during the engine work. . Aug 12, told both valve covers were bad, $360 to replace. Aug 14, Juan's Auto calls about valve covers stating "I do not buy cheap parts off amazon" and he used what dealership would use at a cost of $370.00 for both including new bolts. I agreed, later discovered nothing wrong with valve covers and he reused at least some of the bolts because in the old engine, two of the bolts were larger and cut to size and they were reused when the new covers were installed stripping out the threads on two of threaded bolt holes. Aug 21, Juan's Auto said I needed a new AC blower motor with resister, said the entire AC system was bad and you needed an AC compressor kit and a new condenser. Aug 22, I ask Juan if they were sure AC system was bad, it was just 10 ,onths old, I ask if it was holding a vacuum, no reply. Aug 30, I ask again if AC was holding vacuum, Juan said AC vacuum was done while on the full cycle AC machine, cost $100, I declined the full AC replacement. After picking the Jeep up I took it to another shop where they confirmed in a few minutes that no part of the AC system was bad other than the compressor high pressure line which appeared to have formed a small crack where it was laid over in the engine bay during the engine work. Sept 3, pick Jeep up, check engine light was on, called Juan, no reply. Within 10 minutes a large trail of smoke was coming from the jeep. Once home I could see oil all over under the hood and dripping down on exhaust. Again I called Juan, no reply. Sept 7, called and text Juan explaining it was smoking to much to drive back to Texas and please call me, again no reply. Sept 11, tried to contact Juan again, left voicemail stating I would be back in Florida on Oct 2 and I wanted the smoke issue resolved, again no reply. Sept 14, text Juan that Jeep was dropped off at another merchant, no reply. Sept 15, other mechanic confirms passenger valve cover gasket was pinched against the top of the block, uncertain if the cover was bad, replaced with FelPro gasket. The two stripped bolts mentioned above are discovered, the EGR valve was unplugged, the air filter to crank case breather hose was gone and a plug was placed in the crankcase breather side, the PCV hose was not connected to the PCV valve. Oct 6, Jeep is returned to second mechanic where they were not able to locate source of smoke and oil leak. This is where the AC system was determined OK. Oct 9, smoking getting worse, call, text and leave voicemail with Juan, no reply. Oct 9, still no reply from Juan, have no choice but to drive the Jeep as is back to Texas, smokes like it was on fire the entire trip back home, stopping every 50 miles to clean up under the hood and add oil, 18 quarts in 750 miles, the next morning I made a video of the problems and uploaded to YouTube, sent Juan a text and a link to the YouTube video, again no reply. Oct 12, Texas mechanic replaces one valve cover, still smokes, here we discover the valve covers that were replaced were fine, there was never a problem with any valve cover, old or new. Oct 13, Jeep would not pass inspection, call Juan again, no reply. Oct 16, take Jeep to the dealership where they tell me the oil leak is coming from excessive crankcase pressure and could be a result of everything being left disconnected, main seal gasket needed replacement and they were not sure about right side engine gasket, I decline additional repairs, I'm done. Nov 20, a friends mechanic said he could regulate the crankcase pressure by installing an oil bypass can and an aftermarket oil filler tube for $300, it works, have too empty can once a month, check engine lights still on, Jeep will not pas inspection. From Oct thru March 2024, other calls to Juan went unanswered. March 2024, I sent a letter of intent to sue to Juan, again providing him a link to the YouTube video, again no reply. https://youtu.be/fS8Y9-NNm1c