Went here for the first time with my husband, and I was very happily surprised at the whole…read moreambience of the store. I love that they had those huge fish tanks where you could even look at the fish underwater under a cave. I was also surprised at the amount of notches gear but clothing that they sell and it's very focused on men so if you have a husband, this is a great place to shop for him!!! we also were able to get a nice duck toy for our dog! Also, they had amazing plushy's, and I was able to get one that looked exactly like my dog !! So many cool things ! And good prices on good brands.

Bass Pro Shops has a large variety of items, from Christmas decorations to clothing, fishing, and…read morehunting gear, plus an aquarium and much more. The Hilton Vacation employees can be a bit pushy but other than that, it is a huge store with so much going on. The aquarium in the back is filled with a bunch of different kinds of fish. The employees were friendly and helpful when we were looking for a different size. They also had a large section of ATVs and boats in the front.

Their shoe department is well stocked and well staffed. Friendly and attentive service. I ended…read moreup going when they were having a spring sale which gave me 20 to 40% off per pair of shoes purchased. Try to go before 12 noon when the big crowd arrives.....

let me start off by saying the store is always a mess, but that's besides the point yesterday I…read morewent and purchased two pairs of shoes for my kid. One of the pair was on display because they didn't have any more in his size so the employee decided to cut off the display shoe and told me that I could get a discount just ask for it in the front once I went to the front a staff member got his manager his name was Eniel T . When I tell you, I've never experienced such a hostile aggressive person. This was my first time encountering someone who literally tried to compare me and my spouse to being a business owner and an employer, like himself and putting myself in his situation because he was trying to punish an employee in front of us for telling us lies that we could not get a discount basically he is unprofessional his demeanor gives off aggressive. It was to the point that I felt uncomfortable. I literally told that man it's the holidays cheer up be nicer to your employees and guest he continued to taunt me and the whole situation was unprofessional and weird half he gave me the 10% discount on the shoe because it was a display and he told the staff member in front of I'm gonna deal with you later. You didn't say that like aggressive I don't want nothing to be done for me and what I went through in the store, but I would like for you to check out the store and see if the employees are well working in a hostile environment with that guy Eniel T. because I think he has a huge ego power trip and is going off the rails on all his employees goodluck to Nike employees I feel sorry for you guys having to work with that type of person like that do better sir

First time at an Under Armour store and it left a bad taste in my mouth. I was looking for a few…read moresports bras and went to their fitting rooms to try one size on, as they are alpha sizes (S, M, L, etc). While in my fitting room, I hear someone (I assume a manager) telling the girl working there to close the fitting rooms once the customers are out. Since it was 7:45pm and the store closes at 9:00pm, I figured he meant closer to closing time. The bras I tried fit a bit tight, so I left the fitting rooms to get another size and try it on. When I got back, the girl told me that the fitting rooms were closed. I mentioned that it was only 7:53pm and she said that she had to go help put all the clothes away. I knew she was just following orders and she was simply an employee there and I told her that, but I also told her that it was a HUGE inconvenience for the store to be open for over an hour and the customers were not able to try on what they wanted to purchase. I expressed that it was a HUGE inconvenience for customers and what they SHOULD do is hire another person to, either, help in the fitting rooms or help put clothes away. Needless to say, I was a potential customer who never was. I handed the girl the bras I had in my hand and went to the Nike store, which was just across from there. And, as it normally is in all store and SHOULD be, their fitting rooms were OPEN. Not only did I purchase sports bras there, but we ended up buying two jogging pants for my husband and they were not cheap. This was business that Under Armour could have easily gotten. The sad part of all this is that their main customers are tourists and most do not read reviews before purchasing at their store. Prior to leaving this review, I spoke to a co-worker who told me that her neighbor used to work at this store and had told her a while back that they tend to make their fitting rooms inaccessible. Apparently, they do this so that tourists buy hundreds and sometimes even thousands of dollars in clothing, leave to their country, and by the time they wear the new clothing and see that it does not fit them, logistically, it is too late for them to return the clothing. Given that one cannot give ZERO stars, I had no choice than to give them the pleasure of giving them one star.

I was tasked with outfitting my Tennis Team for the season - 15 players, not an easy task. From the…read moretime I walked into the UA store and completing the outfitting of my Team, which took approximately a month and a half - I was helped by Shaun and Izzy, Asst. Managers, as well various staff pulling shirts/shorts and handling all my exchanges for wrong sizes. Thank you for helping me and providing excellent customer service even when the store was tremendously busy. Under Amour all the way!!

The management of lids at dolphin mall is unprofessionally disgusting as a person. Sergio. I went…read moreon a Thursday early afternoon with my best friend to exchange sizes of a jersey she got as a gift. The size she needed wasn't available so Sergio ! Offered to give her store credit in a gift card so she can order it online, when she goes to check online she can't use the gift card! ( there was no option for gift card payment ) when she askes Sergio his response was "oh damn that's some shit, idk bro that's bs " and just stood there repeating those things which btw is not how a "manager" should speak to a customer. We had to tell him! To get someone else to help and he just kept going in circle calling someone on his phone who he said was another manager and after 45min!!!! Still nothing was being done, we even told Him to try doing it on their store computer and he kept saying no after 45 min finally ! He said ok I'll try and guess what it worked !! He obviously doesn't have a clue on what he's doing, he doesn't have a clue on how to speak correctly to people either and alll the time we were there I notice little kids go in and out of that store a lot and this Sergio useless person had on music blasting that was super vulgar! All the music said was " p***y and bi** getting f*** , I get that it's a sport store and the music should be upbeat! But it's disgusting the vulgarity blasting. When my friend and I told him we've been waiting on him for 45 min he laughed ! And said "nah that ain't that bad " who speaks like this !!! Between the music vulgarity and his responses of oh " oh damn that's bs and oh dawg that's some shit" I don't know who's hiring these "mangers" but they should all be fired. I get that it's dolphin mall and the standards of that mall are low but this was ridiculous. This store and it's employees are a joke.

I just stepped in to one of the best customer service experience I've had in a while, and again at…read moreDolphin Moll. I went to Sports Fan-Attic which is associated with Lids. The staff was awesome and particularly the manager of the store Ricky really attended our very unique questions. He was very professional communicating and the final product of our embroiders represented the same skill level.. excellent ! Thanks Ricky and staff. Ty Lids for the great work.. our company looks official .

Our next family adventure take us to Skyros Sport located inside the international mall with a…read morecategory of 4.4 and more than 77 reviews , this place is perfect for all who like the running Sport. With a variety of running shoes that match the foot's support needs with each step you take while running. With several well-known brands

Antônio has been nice and helpful. He was aswering all my questions regarding running shoes.read more

The selection is great a lot of stuff But the person who came up to me was very rude it was a guy…read morebad service in my experience the value is very crazy $150 for a Small Bayern shirt you get get it for $93 in Germany

This store had absolutely everything that I was looking for and I was very pleasantly surprised by…read morehow nice and helpful the employees were. Their products are top quality and very much worth it. This store is a must for anyone exploring the mall!

Don't bother shopping here. I try to support local when I can but they won't help you because they…read morewant to protect their bottom line. I went in to try and exchange a $30 bike lock that I never used. I brought the receipt expecting a simple exchange and instead was met with a young man with an Afro and a middle aged woman with black hair that told me they couldn't help because it did not have the cardboard backing with the barcode on it. They refused, saying no one would buy it and it was their management that told them this rule and refused to help. I could have gone to any big box store and would have received better service and care. Unfortunately, I will never come back here again even though I was looking to get a bike fitting and considering their services even though it's $250. I'm looking somewhere else!

Hate to write this review but I had the worst experience at this bike shop. Which absolutely sucks…read morebecause I have been to their other location in doral, multiple times, where the customer service is great, everyone's friendly but at this gables location? They all, including the bike mechanic, need some training. I brought my bike in last week because it had a flat. First they said the service for both wheels & 2 tubes wouldn't be more than $120 - the service ended up being $200. The price is fine but why say $120 and then charge $200? I haven't had my bike for more than 2 years, I've never fallen on my bike, I take care of it like it's my child & on top of that, I barely ride it - when I picked up my bike the mechanic said "did you ever notice this dent on the rim?" No, I never noticed it because it wasn't there. THEY dented my rim - probably in the process of removing my tire. Now that's something else I need to fix. 2 days after picking up my bike - it's flat again (didn't even ride it btw). These people didn't properly put the tube. I called them to let them know that I'll be passing by so they can fix it - whoever answered the phone was extremely rude with an attitude. I ended up going to the doral location and it was fixed within 5 mins. But because of the horrible customer service from their gables location, I'll just be taking my bike elsewhere. Too many bike shops in Miami to be dealing with an incompetent one.