I had gotten over my head when I bought a fairly complex audio system for my truck. Zac really took…read morecare of me. He took the time to explain many of the features of the system. He and his team made it happen.

Troubleshooting and Retune someone else's work... Zach helped solve a 3 year problem I had with…read morespeaker drift, doors cutting out and bad sound. He worked tirelessly on identifying the problems, providing me options, showing amazing patience, and very fairly costing the job. I strongly recommend this company and they really know advanced sound.

This facility is amazing! I have had 3 cars tinted here and a sound system put in one. They are…read morefair, reliable, and delivery a great quality product. They speak with you with education and you don't feel pressured to buy anything. 10/10 would recommend to anyone looking for tint or sound.

Great guys here. Great price, super fast, and high quality work. I had tint put on my new truck and…read moreit turned out great.

Ryan and his team exceeded my expectations. I presented them with what I thought would be a…read morechallenge and they knocked it out of the park. They troubleshooted my vehicle, told me what they found and provided a solution. They communicate well, their services are priced fairly, and they also work fast and efficiently. If you need any car audio work done, I can't recommend this place enough.

Amazing! They helped with installing one of our fleet cameras! Ryan was super responsive and super…read moreprofessional. Will definitely use them again.

We were very pleased with both the service we received from Sound Performance when we called to ask…read morequestions and schedule an appointment, and the quality of the work once it was performed. We had them put window tint on our vehicle. We've had tint put on another vehicle in the past from a dealer in Florida who did very good, but Sound Performance managed to outdo them! We were very impressed with the care they took protecting our vehicle as they worked on it and when they were done, the only evidence they had been in the suv was the tint on the windows. I definitely recommend them.

I recently purchased, from Sound Performance and had them install an additional amplifier and two…read moreadditional speakers to my existing factory Lexus sound system. After installation and on my way home I soon realized that there were a coupLe of issues so I called and made an appointment to have them corrected. When I returned the technician was very attentive and made sure he understood my concerns and explained all options available. He then corrected all issues and when he was finished, it sounded wonderful. I was in and out in an hour. The technician was extremely knowledgeable, considerate and interested with my satisfaction. Last year my wife took her Audi to Sound performance and had them remove the existing window tent and new tent installed. It looked great and my wife was very happy. Overall Sound Performance is an excellent business and has outstanding employees. I highly recommend them.

Me and my family have came here for YEARS!! For tint, audio & keyless... since the late 90s / early…read more2000s ... they're always fairly priced and ready to get the job done! Old man's a super good guy and John has been running the back shop for yearssss ALWAYS do good. The only reason I came here is because I searched the hours today to get more work done and saw the other awful review !! I can tell that's not right Highly reccomended

I have a 2013 VW CC and a 2015 VW Passat TDI that I brought in to have the windows tinted. The…read moretint job itself appeared to be done cleanly and throughly enough, but it was a few weeks before I noticed that the driver side wood grain trip strip wasn't seated correctly where it was supposed to slide into the tabs that keep it fastened to the panel behind the inside door handle. It is apparent to me that this company either doesn't have access to diagrams explaining how the panels are removed from different makes of vehicles, or they just don't care about breaking parts off of your car doing the job, because not one word was said about it when I went to pick up the car. I had to discover it myself. There is only one plastic hook that wasn't broken out of 6 fasteners that hold the piece on. This is an $79.00 part at the dealer. No one should have to pay to replace parts on their car due to incompetent work.

I have an old beat up truck that I use to take loved ones to and from lots of medical appointments…read more I wanted to update the sound system so I could talk on my phone on some of the longer trips because I try to be responsible at all times. They had difficulty getting my system installed and even had to call an engineer for assistance. A few weeks later the system was acting possessed. I brought it back to them and they discovered my steering wheel buttons were messed up and needed to be replaced. Despite the buttons not being under warranty they told me if I bought the buttons and brought them in they would install them at no charge. They have treated me well and I have felt comfortable even opening up to them about my family life and my love of opossums. I think this company is awesome and I highly recommend them and if I need services they offer again in the future I will be coming back! 10 out of 10 definitely recommend!

Excellent service, knowledgable staff, they help you make the right choice for your tastes and…read morebudget and don't talk down to you. I came in for tinting on my new truck and they did a great job on the windows. While waiting I mentioned I was disappointed by the sound quality, specifically the lower range as compared to the sound in my last truck which was much better. Both systems were higher end factory systems. They immediately knew what I was talking about and instead of getting pushy or telling me what I needed they listened. I have specific tastes as a life long audiophile and once professional sound engineer and semi-pro musician. I didn't talk about all that, I told them of my taste in music and my preference is tight musical bass rather than booming or thumping bass that is very popular with a lot of younger people. Bass frequencies can be tones or musical, not everyone cares or can even tell the difference in the lower ranges. Anyway they understood, listened and pointed out that people with the same model truck often come in ad get an amp upgrade and a new subwoofer. They had kits already to go for that. But they knew that I didn't want power and loud, I wanted audiophile quality. Instead fo trying to sell me stuff they (three of them) wanted to go sit in the truck with me, listen and have me describe what I was hearing and what I wanted. They could have played the expert and tried to show off or be braggy. They could have tried to intimidate me (which would be fun for me since I do know my audio stuff). again they were instead respectful and collaborative. We came up with a solution, a cost and they did nothing to pressure me to invest. What I want will not be inexpensive and I'll have to save up for it They were not put out that I wasn't rich and could not just drop a bunch of cash. Again they treated me respectfully and like a valued customer. When they time comes I will trust them with my sound. For now the tint job looks great!

Rick and his team are best in class and by far the only recommendation you need when dealing with…read moreany car audio needs! He is the most honest person in this industry you will meet

I am warning everyone. DO NOT GO HERE!!! He is a SCAM Artist!! He blew up my brand new amp and…read morecharged me $300 to do it!!! Rick scammed me out of over $500!!!! I first called Rick to get an install quote. He quoted $200 for parts & labor but then he charged me just under $300!! He didn't even give me an itemized receipt so I have no warranty!! It gets worse. A few minutes after I left my bass quit. He told me he couldn't look at it cuz it was close to 5:00. Wow. REALLY?? So I looked for another shop to fix it. I went to a shop called Audiophile in Springfield since they are open until 8:00 pm. They offered to look at my system for free to see why my subs weren't working and they immediately saw that my amp was hooked up wrong! They showed me that the cables were plugged into the outputs instead of the inputs! Rick Smith blew my brand new amp and he isn't even going to pay for it!! He screwed me and my kids out of $500!!!!! Amazon only covers warranty for 30 days and now I am screwed out of all my money! Audiophile sold me a larger amp for less money than Amazon and it has a 2 YEAR warranty!! Audiophile felt bad for me they installed the new amp for free!! Audiophile also gave me an itemized receipt which Rick refused to do. Audiophile told me that they would have charged me only $150 for the same installation that Rick charged almost $300 for!!! Rick's need to be shut down!!

Very poor service. They had our fireplace door for over a month to replace the glass. Each week I…read morehad to call to see if it was finished and was told a different story every week. First the glass came in broke. Next the glass was too thick, the next week they were going too personally pick up the glass and fix it. The next was we have it and will be fixing it in an hour or so, but will call when done. Again I never received a call so the next day I called and they couldn't find the glass. I decided to pick it up and take it some place else. When I went to pick it up, it was never touched the broken glass was still in it.

I went in to see how much it would cost to replace my windshield, and by the end of the next day,…read moremy car had a new windshield. You can't beat the service or the timeliness of Magic Mirror & Glass.