Above and beyond customer service! Jeff Mecca helped me…read morelocate a very similar 1960's Moen faucet to what I currently have in my house. I was going to go down and buy it, but Jeff called back because he had located a cartridge to fit my faucet. The cartridge was 10% the cost of the new faucet. That is great customer service!!! Thank you, Jeff! ~Brynda :-)

I just had a horrible experience here. I'd rate them a zero for service if I could…read more I called ahead one day to have what I needed at will call. I come and and the guy rings the bell for will call. Wait 5 minutes and no one comes. Ring again. Someone comes. He spent 10 minutes trying to find my order and couldn't. Then I had to wait 15 minutes in line and then someone wrote up my order and I went to pay for it. They told me I had to drive somewhere a few blocks away to pick up my items. Fine. I did that. And I get there and they say they are out of stock of 3 of my four items. Why did they just sell me out of stock items and not tell me. Now I have to call on the phone and convince them I didn't actually get the three items I paid for and they need to credit my card. I didn't have the time to drive 2 blocks and back wait in line again. Update: they don't take phone calls on the weekend, even though they are open. !!?! And all of this took an hour, which should have taken less than 5 minutes and completely messed up my whole day of scheduled events.

Service department has always been good to me, even if it was something they couldn't help with…read more Dan is top notch in my book! Gave some good advice on a generator problem even though they don't work on that brand anymore.

Dan Weaver and his mechanic, Gary, are with out a doubt, the most helpful guys in this town. They…read moreare smart, know every brand of equipment, they are honest and will tell you if it is even worth fixing. There are other shops in town, but this one is the best, by far.

I needed help finding one roof corner tile from a 1994 house. I figured I was after a needle in a…read morehay stack. Their staff was friendly, eager to help, and knowledgeable. Plus, they had what I needed! If they'll provide this level of service on a ridiculously small job like mine, there's no doubt they'd be awesome to work with on a large job. As a side note: While I waited, I heard another member of their staff helping a client installing a metal roof and trying to troubleshoot some funny angles and clearance issues. He left with solutions too! These guys are great! Pricing was great too.

I never leave reviews but i just had to after the exceptional service I received from Mike on the…read morecounter, it's just such an unexpected pleasure to receive such thoughtful, caring, extra mile service in this day and age. I can't fathom someone being more conscientious and representing the company they work for in a more professional manner. This gentleman is an asset !

We were searching around for the perfect set of French doors for our closet, as we were doing some…read moreremodeling around our house. We saw Russ' listing for doors on Facebook and decided to come in and check it out. Tahoe Basin Reclamation is a large warehouse type space that has so much to choose from. They carry lighting fixtures, plumbing fixtures, cabinets, and lots of doors and windows! The selection does vary, so you might not always find what you need. But this business does an amazing job at refurbishing and salvaging what they can from old houses. Majority of the items they sell have been salvaged from older homes. They are doing a great thing for the planet and this is a great place to check out if you are looking for a unique piece for your home!

Awesome place to find treasures. Some may one of a kind finds and Russ is very helpful.read more

Arrived with three other customers pulling into the lot…read more. We were the second one in the door and another gal behind us. Not sure if she had an appointment, but the gal that came in after us, was quickly being helped. So we just wandered looking at the different options. We did have a gal ask us if we had any questions. Now I'm deciding on getting new bathroom counter tops to my kitchen, so more decisions to be made. I've been wanting new countertops for a while, but had to prioritize with the backyard and the interior of the house. Very impressed with the pricing and choices available.. Of course the ones I liked had a sold sign! Now off to find a fabricator.

Bought 2 slabs of granite. Absolutely beautiful. Had D&L did the fabrication and install…read more Outstanding job. Perfect fit. So happy look here first. Purchased and they held for us until ready for kitchen remodel. Great value.

I LOVE THIS PLACE. It is very inspiring. You never know what you will find! It is…read more"industrial", but can complement a rustic home DIY.

Less expensive than other roofing company. Better product and the guys on the phone were very…read morehelpful. Will use again in 50 years when the shingles need to be replaced.

Great selection of roof tiles here and local. Extremely nice…read moreand competent employees. Reasonable prices! Highly recommended. They have obscure tiles to match 25 year old roof.

Jerry was very helpful. I just needed one tile for a broken tile on my roof and he was very…read moreprofessional and got me a matching tile. I would highly recommend this business!

Wow, how refreshing to shop at Mastercraft Hardwood Lumber. Beyond their stellar selection of…read morehardwoods, burls, lathe blanks, moulding, sheet goods, tools and sharpening service- the employees are great/fantastic! Helpful, patient, attentive and intelligent. Merchants should take a field trip to MHL to learn how business should be done. MHL - OLD SCHOOL all the way.

I'm a woodworker, not a novice. Found this business through Yelp and it looked like it had good…read moreinventory. I knew what I wanted, but I didn't know how this business facilitated selecting wood. Went to the cashier to ask for guidance and found them to be seemingly uninterested and unhelpful. They liked talking to each other at the counter. An odd business that doesn't understand customer service. Nor do they seem to be very enthusiastic about their products. They had a good variety of wood, but I wasn't impressed with some of the cut quality. I wish their management luck, the place has good potential. Just need to retrain and rehire staff.

Personally I haven't had any business with them, but based off the way they act outside of work…read morehours I'm happy to take any business elsewhere. First impression is key to making clients, and double spacing in a busy lot isn't a very good impression if you ask me. Having some common courtesy isn't hard, and these employees have none of it ! Remember you have your business logo on your lifted truck everywhere you go. 0/5 stars man. Do better, have integrity.

While checking quality, availability and pricing for lumber for an outdoor project we visited the…read morebig box retailers and decided to check this place out as well. We arrived a little before 3pm on a Saturday. They are open until 4pm on Saturdays. You are able to go into their warehouse where the building materials are nicely organized. They definitely seem to have a wider selection than the big box stores which we appreciate. We were told this location has been open about 6 years. Once you find the products you are interested in you go into the office for pricing details. They also offer delivery for a very reasonable price.

Daniel at Parker Hardscape was fantastic. We are having our entire yard installed with pavers so we…read morestopped by to see the different colors & finishes available. He explained everything to us throughly so we could make an intelligent decision. He is professional, so knowledgeable, and really listened to our needs. Thank You Daniel!!

Came in to buy over 2,000 sqft of pavers for my house and they were super rude from the get go…read more Front desk had No smiles and they talk very rude almost like they hate there customers. His name is Daniel at the front desk the moment we walked in and he was just sitting there with a mad face. Kindly Asked him to repeat what he was saying and he rudely sulked, took a deep breath and angrily said it. He was worried about closing ASAP almost 10 minutes before closing time kept letting us know when we had to leave they just didn't care at all almost like of like a why are you here kind of vibe. I'll be taking my business elsewhere I suggest you guys do the same as well this place is terrible.