This Clinic is a huge clinic. which was fine with me but seeing your doctor once throughout your…read morewhole Ivf cycle seems too little . The nurses and most doctors are great and the ultrasound techs and phlebotomy were the best. What is the most annoying part of this clinic is the absolutely worst financial team. They do not pick up their calls and even when you email You have to email them so many times to get one response back. IVF is a huge expense which is what we were doing and there was already so much anxiety . We wanted to speak to a financial person regarding some questions but there's absolutely no way to talk to a financial advisor. They do not pick up their calls at all. They tell you to leave a message and they will get back you but they won't . It takes weeks to get a response. It is very frustrating in an already stressful situation. Me and my husband tried so much to reach a financial advisor but couldn't reach anyone for an entire week. Even when u leave a message and wait 48 hours they don't reach back to you. Money is an issue for most people when doing this type of treatment and having the worst financial personnel who absolutely do not care to talk to you gives you anxiety and completely frustrating.

Shady Grove fertility center Rockville gives me the MAJOR ick…read more BEDSIDE MANNER- a potato has more personality. Their doctor had no bedside manner whatsoever. She was very focused on money despite the fact that I explained I would be self pay if we moved forward with them. The first thing out of her mouth was focused solely on money. She kept repeating oh this would be on OUR timeline once you're financially cleared... since insurance isn't involved or financing - I don't need clearance dear. You're a doctor you should know that. Also THEIR timeline is crazy. You're a medical service provider operating in fertility treatment. It should very much be on the PATIENTS timeline. Not even med spas behave like this. She was also extremely condescending to my husband. -100/10. We met with her once and then moved to a physician at the frederick office. Additionally their nurses do not put their clinical instructions in the patient portal -.- it's ridiculous what kind of medical office doesn't provide the instructions written in a patients portal so they can refer back to them!? It's concerning and unsafe to be quite honest. The pharmacy called them several times to identify an alternative medication for an out of stock medicine they had.... No response from the physician. I had to call to get a response. TESTING- working in a lab testing does not need to wait all day for the nurse to call you. Most analytical blood tests take 90 minutes. Run my test and put my results in my portal IMMEDIATELY. It's ridiculous to make people wait all day. STAFF PROFESSIONALISM- I had a weekend appointment and people were wearing pajamas and house slippers. I'm all for being comfortable at work, but pajamas and slippers is wild it's a medical office. Also when you call this office often the front desk staff sound annoyed that you're calling them on the weekend. You're literally the on call office for the weekend -.- When my husband arrived to the office and asked for directions to the consultation room the staff sent him across the hall where no one was at the desk. He waited for a while then returned to the staff to inform them and they rolled their eyes and were annoyed with him for returning... YOUR STAFF is not where they are supposed to be and no one is answering the call button?! And you're mad at the patient who is on time for their appointment?! FINANCING- all this office cares about is money. I am self paying so I cannot imagine what it's like if you actually have to go through any financial process involving them. What a nightmare. I asked "what would be next steps in an IUI process" no response to the question only you need to pay... I'm asking a consultation question. The bill they sent was a whopping 12 hours old... The nurse could easily have responded professionally with "in addition to these steps please ensure you pay this bill through your link..." Again not even med spas behave like this. The frederick office is much better. Way more professional and the staff are nicer but the Rockville office is absolutely terrible. You're not a patient there, you're seen as a source of revenue simply. They're not there to serve patients or educate them... for goodness sakes they can't even be bothered to get up in the morning and put pants on -.- go ANYWHERE ELSE

I would highly recommend this clinic, especially Dr. DiMattina. He truly felt like my last hope,…read moreand thanks to him, my IVF was successful. My coordinator, Robin, is incredibly kind and supportive. The front desk staff are always welcoming, and the nurses are very reliable and knowledgeable. At one point, I had bleeding due to a hematoma, and they responded very quickly. Dr. Lee took the time to explain everything in detail during my ultrasounds and made sure I fully understood, which meant a lot to me. Honestly, I've never had a bad experience with this clinic. The entire team is very organized and works together like a family.

I am still working with Pinnacle Fertility to achieve my dream of becoming a mother, and I hope to…read morereturn here to share good news. It's not an easy journey, but when you're in good hands, you learn a lot. I would like to take a moment to acknowledge and thank all the clinic staff for their patience, care, and professionalism: Natalie, Holi, Guriet, Jana, all the nurses, and, of course, Dr. Michael DiMattina. Thank you for everything you do. With love and gratitude. Patty M. - Maryland

I wouldn't consider going anywhere else. Dr. Dimattina has been on top of fertility research and…read moretrends since its early days. He follows the research on what is working, and does NOT take undue risks. That means you may need to be on a slower path than your anxiousness would like, but he is making measured decisions to ensure success. This may mean some out patient procedures to prepare your body, and the like. I have a beautiful, miracle baby who is now not a baby anymore at all. We have had challenges along the way, in our case some that are very rare and unexpected, and I am always met with a compasssionate phone call from Dr. D and support from his caring team. I hear of experiences / methods from other fertility practices (in the area and in other locations) and often my response is, Dr. D would never do that! Because I know his focus is on low risk, high results. His goal is a healthy baby. He's the best.

After having a couple of negative and financially every upsetting experiences with other two…read morefertility clinics in the Washington DC area, we decided to go to Dominion Fertility and try to make our wish of becoming parents come true and as soon as I walked in their office space I knew this is gonna be different, I felt like this is gonna work this time, the atmosphere was luxury, upscale, welcoming and very professional. And I was right, as soon as I met Dr. DiMattina, I knew he was my doctor! He is very experienced, professional, kind, straight forward, he doesn't waste your time, tells you exactly what he can do for you and what he can not and you know what.. if you follow his advice he makes it happen! A year later, I am pregnant now with our miracle baby boy and we couldn't be more grateful! His staff both in the Arlington but especially in the Bethesda office where I went for my monitoring visits is amazing! They are all very kind, caring and professional. I always felt well taken care of and in good hands, especially Jana, my monitoring nurse in the Bethesda office is a true angel! She was always very encouraging and kind, made my visits there very pleasant, positive and fun! And you need this kind of energy and trust when you walk this journey! I would 100% recommend Dominion Fertility to anyone walking this road, go straight to them, don't waste your time and money with other clinics, they are the state of the art fertility clinic in the capital area!

After struggling to conceive, my husband and I were referred to the VCRM team, and choosing them…read morewas one of the best decisions we could have made. Dr. Shahara is incredibly thorough, kind, and experienced, and he and the entire VCRM team genuinely care about their patients. They truly become like family. Infertility is such a personal journey, and having a team that knows you, checks in on you, and supports you every step of the way makes all the difference. Today, I graduated from VCRM 8 weeks pregnant, after two years of unexplained infertility. The VCRM team was there for us through every step, and I am so incredibly grateful they were part of our journey. We can't wait for them to meet our baby next spring!

Dr. Shara helped us conceive our second child and he also helped us with our first. He and his…read morestaff are incredible. They are thoughtful, empathetic and brilliant. Dr. S is always employing cutting edge research and creating 1:1, personalized care for every patient. His staff make you feel like family and take a challenging experience and make it warm and positive. Dr. S did what another clinic found impossible, he gave us the best gift in the world - our family.

This place is aweful, staff is rude and unhelpful and their "portal" is not user friendly at all!…read moreThey refuse to even schedule an appointment for a consult for you till you upload your cc info and sign 20 different consents. I guess money comes first!

Dr Famuyiwa is a very compassionate doctor who is very good at what she does. she is full of faith…read moreand positive vibes. The first time my husband and I walked into her office, she gave us her time and full attention. she explained to us in details all options and gave us hope. We were self-paid patient at the time, she guided us on getting the right insurance. I remember our first ultrasound was done for free. That meant a lot to us, that tells you she is not all about the money. She truly cares and ready to help.am so grateful that we met her. Dr Famuyiwa helped my husband and I to grow our family and today we are grateful to God and her practice for the gift of our little Angel. I highly recommend her to anyone in need of her professional service

Avoid this clinic. Not patient advocates. My wife and I Had testing completed to become informed…read moreabout our health - when we had our follow up meeting with DR CHEN - the doctor proceeded to sell us on IUI and IVF without even going over our test results. Entire experience was a sales pitch and zero consideration for our concerns and questions. This clinic is the reason private equity firms should not be allowed to buy up medical clinics. Avoid at all costs.

During infertility, a woman can lose hope and dignity. Relationships can fray. A sense of self…read moreweakened. CCRM NoVa has truly skilled doctors, but its operations team only adds to everything a woman loses in this already-trying process. It's the day after Thanksgiving, and I'm in a waiting room with 25 other women. Waiting. For hours. We each had an appointment time, which was meaningless. We lost this pseudo-holiday to drive here and wait. I'll also note, unlike any other fertility clinic I've been to, CCRM NoVa allows children in the waiting room, which to some is another marker of insensitivity. Expect competent doctors, but also expect this practice to make your already stressful experience more stressful and frustrating.

We went to Dr. Sharara after having multiple failures with a different clinic. Not only did he…read moretreat us with absolute care and compassion, but he was extremely thorough in exploring the causes of our infertility and treating the underlying conditions that could be impacting us. I am so grateful to Dr. Sharara. He was very honest and straightforward with us, and I really appreciated that. Our other clinic told us we had unexplained infertility, but Dr. Sharara actually did the investigative work to see what was going on. Through changes in lifestyle and medication, we were able to get five embryos! I cannot tell you how happy I am to have a chance at another pregnancy due to Dr. Sharara's diligence and care.

I cannot say enough amazing things about my experience with VCRM. From the very beginning, I felt…read moresupported, cared for, and truly seen during such an emotional journey. After dealing with infertility for over 7 years, I truly never thought I would be able to conceive. Dr. Fady Sharara changed my life for the better--he gave me hope when I felt like there was none, and I will forever be grateful for that. His expertise, compassion, and dedication made all the difference for me. I'm so thankful for the protocol he created that worked for my situation, and I genuinely hope he can continue to help others who are just like me find their own success and happiness. A huge thank you to his wonderful nurses, Jill and Jessica, who were always there with kindness, patience, and reassurance whenever I needed it most. They made such a difference in my experience. I also want to recognize Maggie and Trisha at the front desk. No matter what kind of day I was having, they always greeted me with warmth and a smile, making me feel welcome and cared for. This journey isn't always easy, but having a team like this behind you makes all the difference. I'm beyond grateful for everyone at VCRM for their support and dedication, and I'm so excited for this new chapter ahead.

I am incredibly disappointed and hurt by the lack of care and empathy at this office. I had an…read more11:00 AM appointment but got stuck in an hour of beltway traffic due to an accident. I called ahead and was told there was a 15-minute grace period. I walked in at 11:16 AM, and Dr. Parikh flat-out refused to see me, providing zero explanation or flexibility for being one minute late. As a first-time expectant mom, these appointments mean the world to me. To be turned away after an hour of stressful driving was heartbreaking, but the attitude of the staff made it worse. The receptionists were completely unsympathetic and acted like I was a bother. A little kindness or a simple smile would have gone a long way, especially since turning me away means waiting another three weeks for an appointment. I ultimately decided not to reschedule. This experience completely ruined my trust in this practice, and I will not be returning.

Gyn annual visit for an adult Drive thru medical. Very…read morequick and impersonal. A few helpful tips/info were given but you feel like a number on a factory line.

This is a money making factory no care or compassion for the clients all about money. They…read moreroutinely missed my windows for needing things done and set me back multiple times due to internal communication issues. The front desk lectured me for not being 15 minutes early even though this appointment was scheduled as an emergency appointment 2 hours prior. Dr. Cross is does not explain anything and seems to not understand or care about what clients are going through during this time the compassion from her is zero. if you move forward with them, even if you ask to speak with finance multiple times, you'll be assured everything is fine then shocker it's not. they messed up our billing and put us as self pay even though finance assured us we have great insurance. the bill from them to me is almost 3,000$ and I never recieved any diagnosis or treatment. they also will not send me my results so that I can get a new doctor. This place needs to be shut down they are not complying with normal medical ethics.

Words can't even do justice to express my gratitude to Dr Martini and the CCRM Rockville team. She…read morewas always attentive, caring, and cheered me on. She didn't let another clinic's faults impact her careful approach to treatment. And as she'd always tell me, "we are accounting for so many variables". After 5 traumatic cycles with another clinic who didn't care to make changes, Dr Martini approached my treatment with purpose and care and it was successful! She may be younger than the other doctor at my other clinic, but she is a powerhouse. I've referred so many people to her and will do so forever. I just can't believe there are doctors out there who don't care as much as she does. Thank you Dr Martini and CCRM, from the bottom of my heart.

**BEWARE OF BILLING FRAUD**…read more Not surprised to see how low this place is rated (and I wish I consulted yelp!!!). As you can tell if you look at my profile, I rate most experiences and businesses highly, and I find myself to be a very level-headed and fair person. I was considering CFA for fertility testing for both my husband and I. We had a 1-time consult with one of their doctors, which took ~15 minutes over zoom. Received a bill for CPT code 99205, which was over $400, and represents a 60-75 minute face to face visit (you can research the code yourself). I reached out to the company to say my appointment was extremely brief, and I don't believe this CPT code is accurate/represents the length of time with the doctor. I received extremely rude responses, justifying the use of the code (inaccurately, saying it includes documentation time - which it doesn't, and even if it does, show me what a 45-minute long note looks like...yeah right). Extremely disappointing and horrible to charge me for a service I didn't receive. I even mentioned that I'd be happy to pay for an accurate CPT code, even a 30-minute one, and they are not budging. Unfortunately, they have evidence of the length of the appointment since it was on the provider's zoom account, though I wish so badly I could pull that evidence (and we can all assume they won't show it). Bewareeeeeee

STAY AWAY. I've had the most horrible experience. Staff is unorganized, unfriendly and overall…read moreincompetent. I can't imagine they will be in business for long. I enjoyed my initial consult with Dr. Sacks but after my payment went through its been nothing but inconsistent and contradicting communication. I called and emailed many times to get direction on what medication to take and when, the response from Imani (the office manager) was rude and inconsistent with what the Dr. had said in-person. I was promised a refund, yet I am still following up and fighting for it. The CFA staff has no integrity or respect for their patients, please BE AWARE!