I attempted to purchase exterior lighting from this store for my new home and and guest house apartment garage .. dealt with the owner back when it was brick and mortar location. The guy (owner) got absolutely unglued that I wanted to hold off on such a huge purchase while accusing me of shopping there in his showroom just so I could "go online" and actually buy it somewhere else. Such an angry little sad man. A disgrace. Later in the month I actually found a different vendor, same product line and was treated superbly. Couldn't have worked out better. Hopefully (Un)creative lighting closes for good read more

I was sent to this store by my electrician to select the type of recessed lights we wanted to use in our renovation. While there, I noticed that they carried the chandelier I wanted for my dining room so I ordered the chandelier and put in the deposit. Easy, and pleasant. Fast forward to today when I received a call indicating that my electrician was going to be there in 10 min and that I had to give him my credit card for the balance of my order, which after clarifying on the phone while I was driving, was including the selections ordered by my electrician. I was confused as I expected the order placed by the electrician to be paid by him and to pay for the chandelier I had ordered on my own (we have done 3 home renovations and this has always been the way it worked with electricians). As soon as I mentioned that I thought the electrician who placed the order should actually pay for his order and then bill me for all of the work etc. the owner became angry, contentious and argumentative. He then said it was under my name and I had to pay for it all right then and was hoping I would pull over to give him my credit card. I told him I was dropping off the kids at school and that I would have to call him later. He was persistent about me paying for it and when I told him that I wanted to speak to the electrician first he then said hold on.... My electrician must have just arrived.... And handed me off to the electrician. As suspected the electrician said he had placed his order under my name and was planning to pay for the bill and then include it in his total bill to us for the project. He said he'd pick up my chandelier and I told him I would call back the store owner later in the day with the credit card for the balance on the chandelier. Within two hours of that call I received a revised email invoice for the chandelier balance as well as a phone call asking me to call back with my credit card. I was in and out of stores with bad cell reception for that time so I waited to call back when I was not driving or in public spaces. When I called I mentioned that I was disappointed with the owners handling of the situation and his overall tone and poor customer service. He then went into a tirade cutting me off mid-sentences and was unnecessarily angry and belligerent to the point of yelling at me. I mentioned that I could not imagine returning to his store and that's when he said "I don't give a S*%# !...and you cannot come here.. I am banning you from my store..." It did not end well and I am curious why he was so nasty and offensive over a $300 balance that I was obviously paying. I have never been treated with such a level of anger and animosity by any service person let alone a store owner. Stay away, not worth the energy and aggravation. read more

We stumbled upon this store (very close to us - I think we stumbled - or maybe John had heard of it) - when we started to build our dream house six years ago. They have some beautiful Hubbardton Forge - which is hard not to be distracted by - but also lots of beautiful lower priced lights. Great prices for what they have (I think. I've always been very happy). If you want a less expensive light - definitely go to Home Depot or .... we don't have one - but Ikea. ... But I think we've bought almost everything in our house from this place. I've searched the internet, Craigs List, eBay, other stores - but we continue to find ourselves back at Creative lighting. Today we selected (likely to space out with the actual buying) our bathroom vanity lights (two) and a fan for our living room. And pendants for kitchen. Incredible salesmen. Or as we refer to them: Brian and Chris. Brian definitely came to our house six years ago - and we still chat with him as if he remembers the layout well (I'm sure there was no flooring as we talked at length about the dining room / kitchen split challenge). I don't know if he actually remembers - but perhaps that doesn't matter. If you want to talk with someone about lights: go to their showroom. And tell them what you want. It's a great place. read more