I had the recent great pleasure of working with Tracy and Laura at the Sonoma Rugworks store. I…read morejust want to say that I would recommend this store and these professionals without reservation. They were both knowledgeable, professional, and bonus! ...great fun to work with! Their installers were top notch. They arrived on time, were incredibly respectful and did a fantastic job. They cleaned everything up beautifully. I have NEVER had a better installation job. My house looks amazing. I am grateful beyond all telling to these wonderful ladies who run this incredible, LOCAL business . It was truly a fantastic experience from the showroom to the installation. Five STARS! Katy Moser

I DO NOT recommend this place for many reasons. The Snap Crackle Pop video…read morehttps://youtu.be/9Zl4Na4wSuA shows the results of their installation of Shaw flooring. These 'pops' do not happen in isolated areas - they are all over every single room in the 1400 sq foot of our upper level. 1 - Rugworks did NOT share recommended manufacturer installation instructions with us. We purchased the wood from them, they delivered it, unpackaged it and did not share 'manufacturer recommended installation instructions'. 2 - They do not appear to be a NWFA installer. The NWFA also recommends glue assist for wide planks of over 5" as shown in this video https://youtu.be/WDsMY_sXfjc The wood that we purchased from Rugworks is well over 5" wide and glue-assist is recommended to prevent the issue that we have in the entire 2nd floor of our home. 3- ZERO post-install customer service, owner would not come to see the issue in person or propose a solution to the problem. 1 - INSTALLATION recommendation - not sharing recommended installation instructions. Rugworks installed an engineered wood floor in July 2020 which should have been glued down in addition to being nailed down due to its width. This was a 'recommendation' of the manufacturer which was NEVER presented as an option by Rugworks. If Rugworks had told us about the 'recommendation' which is also the preferred method recommended by the National Wood Flooring Association (NWFA) - we would have chosen that installation method. The installation instructions are "For products greater than 5" in width, it is recommended to use a combination glue down assist when using mechanical fasteners" to prevent the wood from moving and causing the problem shown in the video. The wood is 7/16" thick engineered hardwood - SW485 Castlewood Oak - 7.48 inch wide planks - way beyond the 5 inches. Post installation - We noticed that there was a lot of snap/crackle/pop - see video here https://youtu.be/9Zl4Na4wSuA We contacted Rugworks - they assured us that this would subside over 12-18 months. This did not change. We contacted them 12 months later and still have no resolution to this issue. 2 - NWFA certification - Certified installers will share the industry recommended and manufacturer recommended installation instructions. Choose a NWFA installer that reads the install instructions, and will act as a trusted advisor in sharing those with you to ensure that your installation is done to your satisfaction and does not Snap Crackle and Pop with every step. As the seller of the hardwood, and installer - Rugworks should have presented all installation options and did not present the recommended method. 3 - Follow-up customer service and ownership. I contacted their owner Jon Sevenau regarding this issue and invited him to witness the defective installation in person; and he would not come over to see it. He denied that there was any problem with the installation and offered ZERO assistance with any remediation. He mentioned that he was contacting the manufacturer - Shaw Industries - but there was no follow-up on this topic. We had a NWFA inspection and Rugworks had one also - both showed that the flooring issues were because the floor is moving, which it wouldn't be doing if glue assist had been used as recommended by the manufacturer. I would not recommend this place as a result of the issues that you see in this video https://youtu.be/9Zl4Na4wSuA which could have been avoided if they had 1 - told us about the manufacturer recommendation 2 - And, followed the manufacturer recommended method of installation.

Just completed a new kitchen, entry and hallway floor with Dave and his crew, Fernando and Abel…read more Skilled craftsmanship shows in the work they provided. Courteous, punctual and cleaned up nicely each day after the end of the shift. I highly recommend using SFG for all your flooring needs. Very fair pricing too. Just a great experience from start to finish.

Worth every single penny - I promise!! We hired Raffo in 1998 to refinish our fir floors in an old…read moreVictorian and we were so happy with the outcome. We just hired Raffo again to resurrect some pretty rough floors in our 1930's house. My husband, a contractor, rented the equipment and removed layers upon layers of old flooring and glue. He gave it a good try. We asked Raffo to come in and finish up the job and it was like night and day between the equipment and the skills. My husband did a great job but we should have just started with Raffo and saved ourselves a lot of time. We are so, so happy with the outcome and greatly appreciate Raffo for working within our crazy one week move-in timeframe.

I've hired Mattie's Hardwood Floors three separate times over the past six-ish years, and each…read moreexperience has been consistently excellent. Their craftsmanship is top-notch--they pay close attention to detail and clearly take pride in their work. It's obvious they care about the final result and making sure their clients are truly happy, not just "done with the job." John and his team are great communicators and have always been 100% reliable with timing. Georgio (one of John's team members) did my kitchen floor recently - he is very pleasant and trustworthy. Great combination of skill, professionalism, and kindness. I wouldn't hesitate to recommend Mattie's Hardwood Flooring again and highly recommend them to anyone looking for quality hardwood floor work.

I've been a contractor for 45 years. And I thought by now I knew guys in every single trade. But…read morewhen I needed my hardwood floors redone I realized I didn't have a guy for that. I went on Nextdoor and asked for referrals. I got more for Mattie's than anyone else. They raved about him. John came to my house in Petaluma and looked things over and was able to very quickly explain what was needed. I received his proposal the same day. His crew started on a Monday and finished by Friday, working their tails off all day ever day. They even exceeded my expectations by replacing some of the hardwood rather than refinishing it. No extra charge. My floors came out beautifully. It's my family home, in our family since 1940. I'm proud to show it off again thanks to John and his guys. The price was totally reasonable as well. I can't say enough about these guys. Total satisfaction.

In rare cases you find a company that truly cares about the quality of their work and are…read moreinterested in the thoughts and concerns of their clients. Uriah and his team are of that persuasion. Hired them to put in 24 recessed lights and a (very) large ceiling vent in the kitchen. It all came out looking amazing, my wife and I are very happy with the finished product. Go the extra mile, naw, they go the extra thousand. I would hire these guys back in a NYC minute!

Now that the Holidays are behind us, I can finally write this review. Long story short, we had a…read morepipe break under our main bathroom which also involved sewage. Following the remediation work authorized by the insurance company, we decided that this unfortunate event gave us the opportunity to completely remodel our all original 1961 bathroom. I began looking for contractors and reading the reviews on Yelp. I selected three, two from Yelp and one which was a referral. Uriah, owner of Hawkins Remodeling & Repair, responded quickly to my request and set up a date and time that worked wonderfully with our schedule. He arrived as scheduled and we toured my complete wreck of a bathroom. He took measurements, pictures and we talked all while he took notes of everything including what our vision was. He asked questions and offered suggestions including installing a new bathroom door. Uriah sent back a proposal just a couple days later and while I was still waiting for the last contractor. In the end, we just liked everything Uriah and his company had to offer and selected them for the remodel. We agreed on a start date the Monday following Thanksgiving. Uriah asked if he could come over the on the weekend prior to drop of the dump trailer as the bathroom was going to be gutted with a lot of debris, so this made perfect sense. On Monday, Uriah and his team members, Carlos and Miguel, showed up promptly and right away began working by masking all the carpeted area with plastic sheeting where they would be travelling on. They also set up their 'shop' in our backyard for the duration of the project. Every day I came home to an extensive transformation. We had a lot going on in this little old bathroom including a faux divider wall removed, replacing the window with an obscure double pane window, which I asked for at the last minute. They were also moving electrical outlets and extending the plumbing height to accommodate our new fixtures but more so for all the tall bodies living in our house. They removed our existing cast iron bathtub, preserving it as we were having it refinished, so they removed it entirely so they could reinforce the main beams and redo the subfloor. Do you know how heavy those tubs are? Also, did I mention that this was a 1961 original AND was built on adobe? This means nothing in our home is level! Carlos and Miguel handled every challenge that was thrown their way. Uriah checked in with me on a regular basis and discussed any potential problems or issues that his team discovered and offered suggestions or solutions. It was very refreshing to know they just wanted it done right and for us to be completely satisfied. Near the end, we had the tub resurfaced and no one was allowed in the bathroom for two days following as it needed to cure. I didn't want to lose them for a that time, so I asked Uriah if they could replace our back patio slider, which too was old in need of replacing. He quickly gave me a bid, I accepted, and the team installed a beautiful new patio slider. It should be noted that it was pouring rain too! They came to finish up on the final pieces and what an amazing Christmas gift it was! I can't recommend Hawkins Remodeling & Repair enough. They truly transformed a "beast" into a "beauty". Thank you, Uriah, Carlos, and Miguel (The Hawkins crew)! We look forward to working on another project with you in the future!

Gustavo Guzman and his wife Elizabeth installed LVP and baseboards in a two bedroom rental. If they…read morehad a question they communicated it instead of assuming... so appreciated. They did a beautiful job without a spec of debris left behind. Can't wait to have them do a project in my home. Thanks you two!! Alan, you are the best!! Thanks so much for your patience with everything!

Francine is one of the least helpful salespeople I've ever encountered. From the moment we entered…read morethe store, it was difficult to get her attention. Once we connected, we were upfront about our budget, but she repeatedly steered us toward higher priced options and was not transparent about individual product costs. She encouraged us to apply for store credit through Wells Fargo, and I was approved for significantly more than the cost of the flooring we were considering (probably a red flag warning that they will attempt to take you for more than you want to spend). Later that week, she came to our home for a site assessment. While friendly during the visit, she remained vague about installation costs. As she left, she promised to email a detailed quote within a day or two. After a full week with no word, I had to follow up. She responded several hours later with an estimate. The product pricing stayed within what we discussed, but the labor portion was estimated, but listed as "variable," with no fixed amount or not-to-exceed" number. Additionally, she couldn't even guarantee the final cost or confirm they could complete the job. As a contractor myself (in IT), I'm accustomed to providing customers with clear, capped pricing and a promise we will complete the work before they commit, especially on installation work. Its not as if I was hiding anything from her. She had full access to the home for her assessment. If she lacked expertise to properly evaluate the job, they should have sent a more qualified person. This lack of clarity made it impossible to move forward with confidence. After sending the quote, she never followed up and I haven't spoken to her since. Overall, Francine came across as inattentive, inexperienced and unreliable. We ended up purchasing our flooring elsewhere, and based on this experience, I would recommend doing the same.

We have worked with Marcus twice, once to refinish our maple floors, and more recently to repair…read moreflood damage. Flooring FX is responsive, dependable and do top notch work. We trust them to come into our home when and work when we are not there. We highly recommend them.

These guys did an awesome job on my floor. The quality of their work is top notch. They work quick,…read morecleaned up, were super punctual, scheduling and payment were easy. And they're super nice guys. Couldn't be happier, and highly recommend them.

Peter did a very good job two years ago of the oak floors throughout my 1424 sq ft house. He…read moreworked with me to find the best stain color and with his son got the job done in a week after everything was moved out. I chose him because he presented well in the first meeting, had much attention to detail, gave a better quote than two others, and the scheduled start date worked for me as well. All of the furniture moved out and moved back in was unscathed. He was professional throughout except for one item. In my bedroom there was a 2" by 1" spot by the wood register where the wood floor was a little jagged. It would've been good had he mentioned it to me. Once the sander went over the spot it raised up and got worse. I didn't see it until a week after the job was completed. Peter shared his concern that there may be termite activity but together we checked it and such was not the case. I would've preferred that he alerted me to it initially and warn that the sander could damage it further or tell me that it had happened instead of my finding it later. I understood that he would return to repair it and was willing to pay him but texts to him re this went unanswered. The job is small and will require some time but in the meantime found a small container of the same stain but have not found anyone yet that can/will do the job. Thus the four stars.

Peter did our kitchen floors very quickly and at a great price. We had an initial quote from…read moreanother floor specialist that required more work than was actually needed, and Peter advised that the job would be much simpler, so we really appreciated his honesty and integrity. We're very happy with the completed work, and would gladly work with him again.

Tiled a wall 14 ft x 10 ft with fireplace in the center. Absolutely perfect. Best job I have…read moreseen. Nick and crew are amazing.

Nick at Sonoma Custom tile is great. I am adding them to my list of contractors and will recommend…read more Great people to work with and they also do great work. Just did a kitchen backsplash for us and we're super happy with the work and the experience.