Peter did a very good job two years ago of the oak floors throughout my 1424 sq ft house. He…read moreworked with me to find the best stain color and with his son got the job done in a week after everything was moved out. I chose him because he presented well in the first meeting, had much attention to detail, gave a better quote than two others, and the scheduled start date worked for me as well. All of the furniture moved out and moved back in was unscathed. He was professional throughout except for one item. In my bedroom there was a 2" by 1" spot by the wood register where the wood floor was a little jagged. It would've been good had he mentioned it to me. Once the sander went over the spot it raised up and got worse. I didn't see it until a week after the job was completed. Peter shared his concern that there may be termite activity but together we checked it and such was not the case. I would've preferred that he alerted me to it initially and warn that the sander could damage it further or tell me that it had happened instead of my finding it later. I understood that he would return to repair it and was willing to pay him but texts to him re this went unanswered. The job is small and will require some time but in the meantime found a small container of the same stain but have not found anyone yet that can/will do the job. Thus the four stars.

Peter did our kitchen floors very quickly and at a great price. We had an initial quote from…read moreanother floor specialist that required more work than was actually needed, and Peter advised that the job would be much simpler, so we really appreciated his honesty and integrity. We're very happy with the completed work, and would gladly work with him again.

Excellent job on my floors.. I recommend them highly. Very professional and knowledgeable. They…read morefinished in one day and cleaned up, it looks terrific.Very nice guys...I would hire them again.

Everyone is always so helpful, and knowledgeable. They have been very helpful when I have been in a…read morepinch. Huge selection of flooring. Could spend days in there just looking at options.

I scheduled an estimate with West Coast Floor on 2/4 for 2/18 and was initially impressed when I…read morereceived a response within 13 minutes. On 2/11, I confirmed with Jesus that he would arrive between 1 and 1:30 PM--at no point did he mention that someone else would be handling the estimate. On 2/18, I took time off work and made the trip from Santa Rosa to my San Rafael property, only to be completely stood up. No one from West Coast Floor showed up, called, texted, or emailed. At 4:30 PM, I sent Jesus a message, assuming something might have happened. Despite his previous responsiveness, he never replied. On 2/19, I called the company and asked to speak with the owner--turns out, that was Jesus. I explained what had happened and asked why no one showed up. His response? "Jeff went home sick." This was news to me since I had been expecting Jesus himself. I pointed out the inconvenience, expecting any reputable business owner to immediately take responsibility and apologize. Instead, Jesus seemed aloof, only offering a half-hearted apology after I pressed him on the lack of communication. He then mentioned that they were doing a lot of "night jobs at resorts" and that their "days are short." If that's the case, why take on more work? The complete lack of professionalism, accountability, and basic communication is unacceptable. If you value your time and expect reliability, I strongly recommend looking elsewhere. I wish I had more closely read similar reviews before wasting an entire workday with WCF, Jesus, and whoever "Jeff" is.

Just this week West Coast installed hickory hardwood in two rooms in our house. They accommodated…read moreus on short notice, were prompt and did a beautiful job. Great knowledge, good value, excellent work. All you can ask for.

I used Redeemed flooring to replace my flooring in San Francisco. I worked with Nestor, Rudy and…read moretheir team. They we diligent, professional, and did an outstanding job! I would use them again and recommend them to anyone who needs flooring work done at their home. Great job!

Before installation began, Nestor was responsive, professional, and worked hard to keep the project…read morewithin budget. During the sales process, the quality of work was emphasized heavily. However, once installation started, things changed significantly. The crew arrived late every day -- typically 30 minutes to an hour and a half -- without any prior notice. Communication with the contractor during the project was difficult to maintain. The project was quoted as taking 1-3 days but ended up taking 6 days. While some of the delay was due to necessary leveling work, the first day consisted only of carpet removal with less than 4 hours of actual work. The flooring itself looks great. However, the finished work left several issues: gaps along the baseboards, paint damage on the walls, and pink staining in multiple areas. One gap measured nearly 1/4 inch and was only addressed after I raised it myself-- it was not proactively caught or fixed by the crew. Additional smaller gaps remain unresolved. The walls and baseboards were noticeably more damaged after installation than before. The initial impression was positive, which made the overall experience all the more disappointing. Based on my experience, I would not recommend this company.

Napa flooring Co. gave us a very competitive bid for our bathroom room floor removal and…read morereplacement which we accepted. They showed on time with two workers who got right to work, knew exactly what to do, and how to do it, very professional, laid down covers to protect interiors, collected the waste materials carefully, installed the new vinyl floor, baseboard, installed toilet, and completed by 5:00 pm. It was like watching a find oiled machine work, plus vacuumed cleaned all work areas like new. My wife was very happy and pleased, and now everybody is happy! Thanks Alan and crew A+++ job!

Napa Floor Company did my floors before I moved in about a year and a half half ago. They do get…read moretwo stars instead of one because they were able to get my house on the schedule before my movers came. That said, they did not do a great job with the floors. I have found gaps, a floorboard chipped, and ones that obviously just weren't laid in line with the others. I was also pretty unhappy with the quality of the floor material - but since I selected it from their options, that's on me (although they told me that they really only had one brand option which was this Cali bamboo vinyl) Photos attached. When they did my closets, the guy only came after hours and he was basically drinking the entire time. He was nice enough and did a great job on the closets, just very unprofessional. I contacted the owner Allen shortly after I had the floors done and he said he would send someone to fix them. Like I said, it's been a year and a half and I haven't heard anything.

We walked in and there was a guy at a desk talking with someone. He looked right at us and not…read moreeven an acknowledgement. We had no idea what the various flooring was about and we browsed aimlessly for 20 minutes. No one ever offered any help. No one was around. We decided to leave and saw a woman at her desk. She looked up and then back to her desk. TERRIBLE customer service. There was NONE. We left and went to the Floor Store in Fairfield and it was fantastic! Never will ever enter this business again. Horrible!!

Andrew met us as we walked in to Carpet One. He listened to our query about hardwood floors,…read morefigured out the brand we were especially interested in, discussed details knowledgeably, and signed out samples for us to evaluate. We phoned him the next day to ask him a few more questions, which he was able to answer. We hope to purchase our flooring through Andrew. He was polite, knew brands well, and helped us immeasurably.

Jannicke is fantastic. She found the right surfaces for our home transformation. She goes above…read moreand beyond at every stage, picking materials, designs, color coordination, and follow through all the way to installation. She referred us to excellent fabricators at Diamond Stone Surface, who nailed the layouts and installation. And she is a such a pleasant person!

Put money down for 4 slabs of quartzite and out of the blue (after 4 weeks) we were told very…read morerudely by a sales associate Pam that she had sold the slabs months ago. And to boot we still haven't gotten our refund back - now having to chase down the owner. Worst experience ever - especially due to how we were treated .

Lance Linville and his crew at Valley Floors are the best. Bar none. I have used Valley Floors for…read morefour large jobs, both hardwood floor installation and LVP. They provide excellent craftsmanship and timely installation. Several of my friends have also used them and are most satisfied you want something done right, call Valley Floors.

Erin does a great job. Installing carpet, flooring. His work is amazing. He has done work at both…read moremy home and business.

Happy customer here! We thoroughly researched and compared other companies and their products…read morebefore choosing All About Floors. When Ulysses arrived to provide an estimate, he brought additional samples, which we were delighted to see. The selection is simply gorgeous and amazing! Our living room had old, worn-out carpet, and the new hard floor complements the adjacent family room perfectly. One thing we wish we had known earlier was to cover our furniture and the rooms next door to prevent dust from circulating throughout the house. Ulysses's team, Rick and Francisco, were professional, punctual, and experts in their field. They truly deserve major kudos! I relax and enjoy my new living room. I highly recommend that others compare different companies, conduct thorough research, and consider patronizing a local business like All About Floors.

Wow, very impressed with Ulysses and his crew! Their professionalism is second to none. The entire…read moreprocess from picking out the type of floor, installation and Ulysses keeping us abreast on progress was top tier service! If you are considering having a contractor install new floors with high quality and at a great price, I highly recommend this company!

As the owner of a kitchen and bath showroom in Novato, my Team and I have been referring clients to…read moreValley of the Moon Flooring for many years. I have also worked with them on flooring projects in both my own home and our showroom. Jason and his team are consistently professional, communicative, and easy to work with. They provide timely quotes, and their installers deliver high-quality workmanship. In addition, their showroom is well-organized and offers an extensive selection of products. I highly recommend Valley of the Moon Flooring and have had nothing but positive experiences working with their team.

They are great start to finish. My wife and I walked to the showroom everyone is very friendly,…read moreprofessional. We picked out a flooring, Jason came to the house the give us an estimate. Installer came did a beautiful job installing the floor and base board. We will tell everyone about valley of the moon flooring.