Many flooring options, from vinyl plank to carpeting, are made with toxic materials. This great…read moreplace installed an incredible bamboo floor and natural grass carpeting in our Windsor condo. It's been over ten years now. Recently we have moved and they came in and refinished the hardwood floors and bamboo upstairs -- all NON-TOXIC -- no odors, and the floors look brand new. Great service and nice, knowledgeable people.

We discovered wood floors under vinyl planks left by the last owner. The house was built in 1953…read more There was Doug Fir in the bedrooms and hallway and red oak in the living room. The floors were in really rough shape. Some had been covered with glue. Some had sticky backing from parquet tiles. There were very poor repairs made in the past with wood that didn't match the size of the original. There were thousands of nail and staple holes. We were really skeptical they could be brought back. Scott was an amazing guide through the process and possessed great confidence about what could be done. He was able to schedule the work pretty quickly. The team he sent, Al and Luis, did a fantastic job bringing these floors back to life. And the cost was reasonable for what we got.

A huge recommendation to Gustavo Guzman and his family. They completed laying LVP, baseboards and…read moresome carpet in our home, while we were living it, no small task. They were very methodical about how they approached it so that we had access to sleeping areas, kitchen, etc., before they left at the end of the day.Their experience was quite evident, I never worried that they were doing sub- par work. They arrived on time, worked together as a team and got it all done ahead of time. We had a moisture problem too that they had to deal with, very tricky but again they are experienced and did what needed to be done. we're happy with how it was laid, no worries about repeating patterns close to eachother. They're great communicators, worked hard, all with smiles and a sense of humor. Allen at the Floor Store was great too. We went in wanting a Cortec product, he also showed us alternative brands that he felt were good too. We never felt pressured to purchase just Cortec. he worked with us for about six months before we finally purchased, we never felt any pressure to hurry up. Matt & Margie W.

Francine is one of the least helpful salespeople I've ever encountered. From the moment we entered…read morethe store, it was difficult to get her attention. Once we connected, we were upfront about our budget, but she repeatedly steered us toward higher priced options and was not transparent about individual product costs. She encouraged us to apply for store credit through Wells Fargo, and I was approved for significantly more than the cost of the flooring we were considering (probably a red flag warning that they will attempt to take you for more than you want to spend). Later that week, she came to our home for a site assessment. While friendly during the visit, she remained vague about installation costs. As she left, she promised to email a detailed quote within a day or two. After a full week with no word, I had to follow up. She responded several hours later with an estimate. The product pricing stayed within what we discussed, but the labor portion was estimated, but listed as "variable," with no fixed amount or not-to-exceed" number. Additionally, she couldn't even guarantee the final cost or confirm they could complete the job. As a contractor myself (in IT), I'm accustomed to providing customers with clear, capped pricing and a promise we will complete the work before they commit, especially on installation work. Its not as if I was hiding anything from her. She had full access to the home for her assessment. If she lacked expertise to properly evaluate the job, they should have sent a more qualified person. This lack of clarity made it impossible to move forward with confidence. After sending the quote, she never followed up and I haven't spoken to her since. Overall, Francine came across as inattentive, inexperienced and unreliable. We ended up purchasing our flooring elsewhere, and based on this experience, I would recommend doing the same.

We couldn't be happier with Juan and Navarro Flooring! They sanded and stained our hardwood floors,…read moreand the transformation has been incredible--it completely changed the look and feel of our home and made it beautiful. Their attention to detail is terrific, and they take great care to protect your home and keep everything clean throughout the process. Most importantly, they are trustworthy, professional, and truly go above and beyond to make sure the job is done right. We highly recommend Juan and Navarro Flooring. You can trust them with your home!

We hired Juan to install some very nice character grade engineered hardwood. i couldn't be happier…read morewith the experience and outcome. Juan was patient in making sure we got exactly what we wanted. We inspected the color together, selected keepers and losers from the varied boards, decided which areas and rooms to choose our favorite boards for.. Juan did much behind the scenes such as meticulous moisture testing, moisture barrier placement to make sure our product would look good long term, not just right after install. He also gracefully handled many unexpected challenges such as manufacturer defects which required a large delayed re-shipment. He stepped up to help us over the hurdle, taking delivery into his own hands to take some time off the schedule. He even helped calm a neighbor who had been upset about unrelated aspects of our general construction project. Juan and his whole crew couldn't be nicer guys, and they are all true professionals that inspire confidence easily. I would definitely hire Navarro Flooring again.

We chose these folks based on the other reviews, and they were spot on…read more From the moment we stepped in to the time when the team left our house having carpeted two rooms and put a new wood floor in the third they were awesome. They arrived when they said they would, quoted and provided great options and advice. What I liked is they talked us down from what we thought we needed to a great choice. Thanks to the whole team.

Fantastic experience - from quote to end of job!! Had entire house carpet ripped out and vinyl…read moreflooring put in, along with 2 new bedroom carpets. Murnane was efficient, prompt and worked within the quote. Super easy to work with. Have had bad experiences with box stores and how they contract out the work and then no one takes responsibility for any customer service. With Murnane's installation team, they work for the store and the team shown on the website is who exactly shows up . No hidden costs, no surprises - Highly recommend - 5 stars!!!

Selected Stokes based on a recommendations and after getting two competing bids. I give five…read morestars for these reasons: 1) The floors look great. Good people and very accommodating. 2) They came back with the sanders after applying first coats of finish and re-sanded. They were not happy with how some of the old ripples did not come out completely and it showed when the finish was applied. They could have said "sorry, best we can do" but they wanted it done right. They did this at no extra cost. They offered to help move some furniture for us given the delay between coming back to sand. The best way to know if you have a good company is see how they act when there is a problem. Stokes not only did the right thing, they did so gladly and wanted to be sure their name was associated with a good looking floor. Impressive. I recommend them to anyone.

I don't get this place. Contrary to the normal business hours posted on Yelp, this store seems to…read morebe "by appointment only" as it was closed both times I stopped by (during those posted hours). And when I called (twice) to explain our flooring needs and that I'd like to come in and look at their product, no one answered, so I left messages, but no one could be bothered to call back. If the job we've got is too small or otherwise uninteresting to them, then they should call back and say so. I just don't get these companies that can't be bothered to act in even the most minimal business-like manner.

Gave an estimate, recommendation to lower the invoice…read more Still looking at start date. Arrived on time, discuss several options and would recommend this service.

Our job required patching our original hardwood floors from 1984. We also wanted to refinish the…read morefloors with a lighter natural finish. Brad worked with us to pick the finish and did an amazing job. The floor is beautiful and the patched areas match so perfectly there's no way to tell it's been patched. Brad suggested we extend the refinishing to the kitchen area but we were planning to replace the hardwood there with tile. We should have listened to Brad. We loved how the floors turned out so much that we called him back to do the kitchen. In addition to the high quality workmanship, Brad is professional, very responsive, flexible and a really friendly guy. I highly recommend Rich Hardwood Floors.

We've been here several times and have had a great experience every time. Kyle is incredibly…read morehelpful and patient, and while they don't have a huge stock like a big corporate owned store might, there is a wide variety of materials and we managed to find two wool carpets that are working very well for us, and we paid very fair prices. We were referred here by another local carpet and flooring store because we were needing some rugs asap and wanted a more affordable option. These are remnants, so you don't always find the exact size you need, but we've been very happy with the quality of the wool carpets we did find. We are using them as area rugs, not installed, so we got a few of them bound and one of them wasn't bound as "perfectly" as we'd have liked, with slight irregularities around the edge in some parts, but Kyle said he would absolutely have them redone to make sure they're perfect and we didn't take him up on the offer due to needing the carpets now and it's not a huge deal for us, but the second carpet we got bound came back perfectly bound. That was our only "issue" but we have still been back since and will continue to trust Kyle and his products. A great local family owned business worthy of our support.

Kyle was really nice and too the point, i was in and out and satisfied with my purchase. will be…read morecoming back.