We were excited to enroll our four-year-old daughter to her first dance classes in Florida. We signed up online and our credit card was immediately charged for the classes with no issues. Monday morning rolls along, The excitement woke our baby girl because she knew she was attending her new dance school. We did her hair, she dressed in a dance tights, and waited patiently by the door for us to leave for her class. We received an email confirming the date and time of the scheduled classes, we arrived about 15 minutes before the scheduled class time. We set at a bench next to the front door patiently waiting. My daughter practicing her twirls and spins could hardly contain herself. Classtime arrives, and the lights are still turned off. The "closed" sign still mocks me as we look past our reflection in the big glass windows. Call my wife to double check to make sure that it was the correct time and the correct date of her class. To our dismay, email confirms. Both my wife and I call the number plastered on the front of their establishment, both greeted by their voicemail box. My wife also sends an email to the company. The whole day we were expecting to be contacted, surely there was a mix up, but we have yet to be called/emailed back. We will be getting a refund either from them or from my CC as a dispute. We'll see how this goes. As for right now, I'd steer clear read more

I debated whether to write this review,but I would want to know what kind of people run this company if I were trying to choose a school for my girls. Tl;dr- They kept my twin 5 year old's costumes (that we paid for in advance) because we couldn't pay for their virtual classes during Covid, even though it is worth nothing to them financially. Long story: my twins asked for ballet classes from my mom for Christmas. She paid the I intial fees, costume fee, recital fee, and for January's classes. My husband and I bought the shoes, tights and leotards as Christmas presents. The girls were elated! The class was pretty full, so not much one on one time, but I assume that's pretty normal for 4 and 5 year old introductory classes. We were basically satisfied. We paid for February and March and were getting really excited for their first recital. Then the whole world shut down for Covid-19, causing my husband to be furloughed and putting us in financial peril, like so many other families. They auto deducted April's fees, even though they were closed, but quickly responded to my panicked email and gave the money back. In that email they explained that they were trying to figure out how to proceed, that they would postpone our fees until they opened back up, and were organizing an online class if we wanted to try. I said ok. We tried once but we live on the third floor in an apartment building and practicing tap dancing is not really an option for us. During this time we were emailed to come pick up our recital costumes. We were so excited for something good to happen! I drove to pick it up, but was informed that our class hadn't received our costumes yet, that I would get an email soon. They never emailed us. Fast forward a couple months and I called to ask about picking it up and was informed that since we were "behind" on our payments (for classes we did not attend, mind you) that they wouldn't give us our costumes, which had already paid for back in January. If they had been ready with everyone else's costumes, I would have been able to pick them up, but since they took longer to come in we did not get them. It bothers me that in these tough times they chose to punish my kids by not giving us the costumes for a recital we didn't get to do, even though we paid for them. It bothers me that my girls Christmas present from their grandma was not given them after they missed out on so much this year. But most of all it bothers me that they can't really recoup any money with costumes made to their specific measurements so they decided to keep them from us just to prove a point? We paid for every class they attended and more, and paid for the costume up front. We never asked for anything for free. We just want what we paid for. read more

I was on the comp. team and they closed the studio so I left to go to the dance collective and I was told I have all the wrong technique and that I am a way better dancer now and I was terrified about the cat food issues because my best friend left and I was sad. read more

Maybe it's because we're from NYC and our expectations of a dance school might be different. I changed schools this year and that's why I'm comfortable leaving this review which I wish was more positive. It's glorified babysitting and not so much a dance school. They also have their hands in your pocket throughout the whole year which is petty to say the least. The final nail in the coffin was at the end of the year show in honor of achieving ones dreams they decided to have certain celebrities make a statement and at the very end they decided to add a ridiculous comment from Hillary Clinton. Regardless of what your political views are, you shouldn't try to force them on other people's children. It was in poor taste. A group of people decided on exploring other schools and I'm glad we did because the school were at now is much more professional and all about the art of dance. read more

My 3 year old granddaughter is taking her first dance class at Creative Soles and we couldn't be happier! Having raised a son who was heavily involved with theatre, I can attest that the instructors at Creative Soles are very professional, and that the classes are age-appropriate. For the 3-4 yr olds in the Twinkle Stars (tap and ballet), they require their students to be properly dressed, etc, but do not run an uncomfortably strict regiment for these very young students. They are learning the basic tap and ballet steps, in a fun and playful environment. Their fees are reasonable, and we've only been charged the monthly class fee and a costume fee for the recital that will be held in June. All parents signed a form agreeing to the costume fee, with the option to opt-out if they don't want their child to participate in recital. If your child has to miss their class, they can attend another class as a make-up. The owner keeps parents informed of all of their activities via an emailed newsletter, as well as signs and flyers in the school itself. This has included fun activities such as Halloween costume day, and an upcoming PJ day. They have a monitor screen in the lobby that shows the classes real-time, that parents are welcome to stay and watch, and they bring parents into the classes periodically for presentations. As someone who took dance classes as a child, and whose son took dance classes as a child, I've been impressed with what my granddaughter is experiencing now, and I HIGHLY RECOMMEND CREATIVE SOLES!! read more

Very unprofessional dance instructor, she is the owner of Creative Soles. She didn't show up for 5 classes in 3 months. Then, when she switched the day of the week for the class to fit her needs, she wanted to charge me for a whole month because we couldn't go to class on the day she choose. Here are the details: She is teaching dance class at my daughter's preschool on Mondays. My daughter only attends preschool on Monday, Wednesday and Friday. The instructor couldn't show up on several Mondays (5 Mondays in 3 months), so instead of getting a substitute, she switched the class for Thursday, but my daughter doesn't go to school on Thursday. We had to reschedule our whole routine so I could take her for the class, and she didn't like to go. She cried and cried, which she never does when going to school. So I contacted the owner (it took me 2 weeks to be able to reach her) to let her know that my daughter was not going anymore, because the instructor's new schedule was not working for us. She said she would not reimburse me for the costume I paid for, which I don't have yet, and that I needed to give her a 30 day notice for cancellations, so I have to pay for one more month even though my daughter will not take the class. The point here is that she requires customers to give her a 30 days notice to cancel, even when SHE was the one changing the class schedule to fit HER needs with only a few days notice. What I think she should've done is this: I'm changing the class schedule so if you can't make it on Thursdays, I understand, so you can cancel registration now with no penalties. After I got really upset with her for not accepting her responsibility, for not being ethical and for wanting to charge me for her own rescheduling, and after I posted a review here on Yelp, THEN she said she would reimburse me for costume and this month's tuition. I'm not upset for the money. I'm upset for people wanting to move everything to fit their own needs, not caring about other people's needs, and wanting to charge for that. I hope she learns from this to be more client oriented, unselfish, and basically, to not wait until customers give her a bad review to do the right thing. Also, I don't like that parents can't watch their children taking their class in the dancing studio. They had told me this 3 times at Creative Soles studio, that they expect the parents to wait outside and don't come inside to watch the class. Not trust worthy. read more

By far one of the most unprofessional organizations I have come across. Avoid at all costs! There is a far better and much more professionally run studio just down the road. No class, incorrect charges, teachers don't show on time, etc. no way will I continue here. read more

very cheap stuff.I saw a little girl ask for an extra lollipop and the owner herself refused to give it to her.really??? very cheap never done anything for kids.even when they did open registration no dj or even balloons for little ones just opened to collect money. very unprofessional instructor and rude owner.work on ur manners people u running a business.at least be nice and generous before u loose ur reputation. read more

Creative Soles Dance Company and their staff is an amazing dance studio. When we first moved to the area 5 years ago, we struggled to find a dance studio that was a positive environment with exceptional dance education for my daughter who was a seasoned dancer already. When we met the Director, Liz, we knew we found our new home at CSDC! As one of her first students, we have continued to support the studio through its tremendous growth and are loyal customers. She has made us feel so welcome and over the last 5 years has nurtured and guided my daughter and has encouraged and pushed her to be the best she can be, not only in dance, but in life. The entire teaching staff is well trained and along with Liz, maintain a positive loving attitude toward all the children and treats them all as if they were their own. Sometimes going over and above for these kids more than what a normal studio would ever do. The dance parents are equally as supportive of each other and support each other. Whether it's carpooling to class or helping with costumes and make-up we are all in this together! We love Creative Soles and recommend the studio to anyone whether you dance on a recreational level or want to be on an award winning competition team. read more