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    Universal's Volcano Bay

    3.1 (831 reviews)

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    Melisa F.

    It had been a while since I last visited Volcano Bay. We arrived early on a Tuesday morning at Universal so we can park and take the bus to Volcano Bay. Our driver Nate was friendly and welcomed us. He drove safely and got us to Volcano Bay without any issues. Upon arriving to Volcano Bay, I immediately went to the Sales/Tickets counter to purchase Mom's and my tickets. I wanted to purchase the tickets with gift cards I had. Gift cards can only be used on site and can not be redeemed online. (I was also able to pay for parking at Universal with one of the gift cards.) Lockers are, of course, available for rent. It was 7 of us so we got a family locker. That didn't work. We had to rent another family locker to hold all our stuff. The family lockers are not big enough if you have multiple bags. Some of the staff are cool. We encountered one team member who greeted almost everyone in the Kopiko Wai Winding River (lazy river). Every time we winded back around to where he sat overlooking and safeguarding the river he spoke. His attitude was hospitable and refreshing.

    Shileizy T.

    Just came back from volcano bay and let me tell you best water park I've visited yet in florida. This was my first visit to this park and i left being a fan. The entrance was quick and easy. We arrived at 10:30 which was way later than the opening time and were able to find great seats by the volcano. We didn't get a locker since we took only a few things. But they do offer lockers. The park wasn't too crazy since it was a Tuesday and the day right after Memorial Day. The lines were very short. I think only maybe two rides had a 35 minute wait which is pretty great. I love how in the bathrooms they have changing rooms and also a changing room with shower where you can rinse off and change. The family rooms are a bit different. They have a bathroom with changing table and shower in them which is very helpful with little ones. The park has these burst of water that shoot at your feet so your feet are always cool. Which i thought was pretty awesome. They have multiple food spots around the park and places to get snack. I got the waturi fusion ice cream and let me tell you it's worth the hype . It has banana, blue raspberry, orange, and strawberry and those flavors worked so well together. We ordered three and our whole family loved it. Our family loved TeAwa, The Fearless River. We spent two hours out of our seven hours at the park there. Everyone must wear a life vest while in that water. Its a 10000/10 highly recommend. In all our first time at volcano Bay was amazing. We loved it and would love to come back again.

    Dominique M.

    I got to visit the park as a chaperone for a field trip. Parking was $35. The lots were pretty easy to navigate and signage was easy to follow, after picking up our tickets near the universal entrance we walked a bit to find the tram buses that transport you from the parking garage to the volcano Bay entrance itself. The tram was a short and comfortable ride. Once we arrived at the entrance, we moved very quickly through security and entered the park. Our first stop was a locker station so we could secure our belongings. Locker pricing ranges, depending on the size that you need. For a family size locker, the largest size they offer. It was a flat fee of $25. You are provided a wristband which you then tap against the old tapu tapu stations in the locker area. From there it prompts you to insert a credit card. After purchase, anytime you tap your wristband against the tapu station your locker promptly opens. There are two versions of the "lazy" (or not so) river. One you can leisurely enjoy with or without a float of your choice. The other has a life vest requirement and various "Look Out!" signs that keep you aware of what is ahead of you along the river. Bumping against the walls tore a small hole in my water shoes. Since we went on a Tuesday, it was not crowded or difficult to find good seats near the volcano. It was a pretty cloudy day, which wasn't the best, but we made due. Wait times were low allowing for back to back rides on some of our faves. I had heard great things about the food here but we had plans to eat dinner at CityWalk before heading back with our students so the goal was just to get a snack, however, all of the snack carts in the park were closed down except the ones selling ice cream. I had seen pretzels online and was super bummed when I couldn't get my hands on one now that I was actually visiting the park. The coaster style ride was hands down my favorite. I'd consider bringing my son this summer when we have some guaranteed bet weather.

    Brian H.

    This is our family's favorite water park. We try to come here every few years and love it every time. The most recent visit was with family friends and we had an absolute blast. Five stars for sure and two thumbs up!

    Nick S.

    Universal Volcano Bay sits in a different category from most water parks, and the difference was apparent from the moment I walked in. The theming is built around a Polynesian island concept centered on a massive volcano, and the level of design detail throughout the park gave it a resort quality that most water parks do not come close to matching. It felt like a destination on its own rather than an add on to a theme park day. The aqua coaster is the standout attraction and the one worth prioritizing. It propelled me through a series of drops and climbs in a way that did not feel like a standard water slide, and the ride length justified the wait. The wave pool generates serious waves and is one of the better ones in any water park in Florida. The lazy river is the easy crowd pleaser that works for every age and is the kind of thing I circled back to multiple times throughout the day. The rapid river lives up to its name and was a different experience from the more relaxed float, worth doing if you want something with more energy. The virtual queue system through the TapuTapu wristband removes the need to physically wait in line for most attractions, which changed the pacing of the day significantly and let me stay in the water or hold a spot while my place in line was held. Arriving early was still the move if I wanted a good chair location without paying for a premium cabana, as the better spots filled up fast. If you are coming as a group of four or fewer, the premium seating option is worth considering for the convenience of a guaranteed shaded base to return to throughout the day. The water throughout the park is kept warm, which made a genuine difference in comfort, and the food options were solid enough that I did not feel like I was settling by eating on property. Volcano Bay is a water park that actually delivers on its theme and keeps you coming back to the slide lineup all day.

    The volcano
    Jewel S.

    Volcano Bay is a water park like no other! Great for all ages & even wheelchair accessible!! The have water slides and an aqua coaster for the thrill seekers & even the lazy river and regular pools for those looking to relax Here's a few tips before you go to have the best experience... 1. Bring water shoes! - they aren't required but walking in the hot pavement all day does a toll on your feet. 2. At all quick service locations, you can ask for a free water cup to stay hydrated or even bring your own water bottle in & refill it with water for free at the freestyle machines in the restaurants! (Hydration is key) 3. They have showers in the restrooms so you can always shower & change at the park so you can be nice & clean before leaving/going to another park. 4. Downloading the Universal app is the best way to navigate the park! You can check wait to times, find nearest attractions & restaurants, or even pre order food online so they have it ready for you to pick up. Volcano bay is truly enjoyable for all, but please remember to wear sunscreen & stay hydrated!!

    Charis L.

    Me and my beautiful lady had a blast here! Fun rides, good drinks and food! Not to crowded as we went during the week so we weren't waiting long at all. Got on everything we wanted to and had time to enjoy the lazy river and sun bathe for a bit.

    Lea D.

    My fiance had never been to Volcano Bay so I made sure we stopped by on a recent trip to Orlando. The park is pretty big and if you don't reserve a cabana, then you're going to have a hard time finding a chair. We walked around in circles for almost an hour trying to find a chair for our towels. A lot of people take advantage of there being no policy on them and drop their towels in the morning and don't return to the chairs until they are getting ready to leave. It was pretty frustrating. Right now they have the taputapu which is a watch that allows you to tap into the virtual queue for the rides. The hare getting rid of that soon so I'm not sure what the new system will be like but it was nice to be able to tap in and then relax while we waited. When it was our time to go to the slides, there was probably about a 20-30 minute wait. The bigger slides like the drop slides and the aqua coaster were never under a 2 hour wait so we had to pick and choose what we did. We did the big drop slide in the volcano and that was a 4 hour wait. We used the time to hang out on the rivers and have lunch. The winding river is fast and you have to wear a life jacket in it. It can get a little rough. The lazy river is relaxing but it's hard to get a tube. You kind of just have to hope one floats by you. The lifeguards don't let you wait around the beginning where people are getting off. The food was decent for theme park food and the drinks were pretty good.

    Genuienly the worst food I have ever consumed in my life. Coconut curry chicken with rice(feces and uncooked rice in a bowl)

    Terrible food. Overpriced slop. I genuienly felt disrespected when I took my first bite into this feces in a bowl.

    Dave B.

    This water park was awesome. Great food, atmosphere, and the rides were great. The sand felt real if sand was ground up wood chips.

    Wristband.
    Patty W.

    What a fun waterpark! It is well worth the cost and to spend a whole day there. Plus, you feel like you're in Hawaii without having to get on a plane if you're in Florida...lol! You have to pay separately for parking and there is a wristband you can wear for wait times. It actually is pretty helpful and can only be used for one ride at a time. There are plenty of slides, a humongous wave pool, lazy rivers, raft rides, and several variety of food options as well as beverages. We didn't have to wait long for most of the rides and there is always something to do if you don't want to take a break ;) The family locker we stored our stuff in throughout the day was $25 and was well worth it. I definitely recommend Volcano Bay for a fun day under the sun.

    Crystal R.

    Love love love this park. My favorite water park by far The food for this theme park is amazing I love the fact that I can tap into a line and enjoy the wait time in a River or wave pool or just relaxing Kahola reef is my favorite restaurant. The only downer is the bus ride from the parking lot but I guess that's a play in the remote island feel I love that they have a full open bar. Their rapid River really is a rapid River There are so many interactive spots throughout the park that is nice too I do wish they had more umbrellas throughout the park especially for all the rain we get here in Florida

    Volcano
    Cynthia L.

    Super clean bathrooms & area! Everyone seemed very friendly & happy to be there. This was my first time after years of seeing it be open and i'm glad I finally came. It's a bit more pricey than any water park i've been to ($95), but definitely worth it if you get here early and spend the whole day here! Tip: Park in Universal city wall parking then take the free shuttle straight to Volcano Bay!

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    Universal's Volcano Bay Reviews in Other Languages

    Ask the Community - Universal's Volcano Bay

    Are they still implementing the tapu tapu system, or did that end?

    Do they supply towels?

    No. You'll need to either bring towels or buy/rent them.

    Are locker rentals free? If not, how much are they?

    No they are not free there are 3 types of mini $8, Regular $12 and family $15 per day. I do know that if you rent private seating you get a free locker.

    I wanna know why we can't wear jean shorts on rafts?

    Maybe because Jean shorts have buttons or metals that might puncture the rafts and break them?

    Would it be super crowed in july?

    It will definitely be crowded, get there before open to allow time for bus ride over (unless staying at hotel within walking distance). For best results, stay at Cabana Bay and get early entry. The virtual queue system works well even if it is busy.

    How's the weather typically in late January?

    Florida weather has a big range in January, But it's usually 70. However Volcano Bay is closed in January.

    What is the crowd like the last week of February? Is it more for older children? I have a 4 year old and was wondering if it's suitable for him

    Hello, I'm a guard for this park. The crowd wasn't to bad at all the last week of February but as weather starts to get warmer of course expect it to get busier.… 

    Im going in december just before christmas on the 23rd. Will it be crowded/should i buy express pas?

    Hello, I'm a lifeguard at NBC Universal Orlando's Volcano Bay. My tip to you is to come early in the morning and try and beat everyone to the rides or to come later as the… 

    Are the Cabana rentals worth it? What about Premium seating?

    We recently a Cabana and LOVED it and it was definitely worth it. We will save up for one any time we can!

    Can you bring a cooler into the park?

    coolers can't be hard-sided (this includes styrofoam), and they can't be any larger than 8.5″ wide x 6″ tall x 6″

    What kind of food is allowed inside?

    Theme Park food, along with restaurants that have full bars.

    Do you need to take your own towel or there's towels there?

    Recommend bring own towels, otherwise $5 rental for towel park.

    Is it worth it to visit/lounge/lazy river, and dine only? I personally don't care about the rides, but my friends will.

    Yes! Theres a beach next to the volcano with plenty of lounge chairs and the lazy rivers are so relaxing. I hate rides but my kids got on the rides with our family friends and i just hungout. Its very relaxing. The lines for food is long l. But if… 

    Is there seating at the restaurants in Volcano Bay?

    There's a good mix of covered and open seating for the main restaurants, as well as the kiosks/stands.

    Do all of the rides at the water park require you to wait in a virtual line or do some allow you wait in a line for the ride? Would a express pass be worth the $? If other rides don't require the virtual line we could ride those while waiting.

    All of the rides are virtual line assisted. So nothing really will require you to wait in a actual line unless the wait time is really high then sometimes there will be a 5-10 min line after your Virtual line wait.… 

    Has anyone ever purchased the photo package is it worth it? Do you get all of your pictures that were taken? Or do you actually have to purchase each one individually in addition to buying the photo package?

    Id you purchase the package online you save like $10. As far as worth it, it depends how many pictures you intend to get taken. They do have a 3 day package that would cover all three universal parks thats like $90, kind of worth it if you make the… 

    How do you get a Tapu Tapu?

    You get Tapu after you purchase and show your ticket at the front gate!

    Is Volcano Bay at capacity right now? Aug 13, 2017 10:30am

    Call 407-817-8317. Also they sometimes post updates at https://www.universalorlando.com/web/en/us/plan-your-visit/hours-information/park-hours/index.html

    Don’t See Your Question? Ask Away!

    Review Highlights - Universal's Volcano Bay

    Our favorite was definitely TeWa the Fearless River - we came back to it multiple times throughout the day.

    Mentioned in 39 reviews

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    Typhoon Lagoon Surf Pool

    Typhoon Lagoon Surf Pool

    4.4(342 reviews)
    8.1 miDisney World, Horizons West / West Orlando

    I came to Disney's Typhoon Lagoon after experiencing an actual typhoon in my bathroom. I was…read morepeacefully soaking in the bathtub when the water began to swirl, the porcelain groaned, and I was swept away into the mysterious tropical wilderness of Disney World. There, I encountered a peculiar spirit who led me directly to the wave pool. A tremendous wave crashed over me, releasing the spirit from my body--and, in a touching gesture of supernatural gratitude, he purchased me a cup of Dippin' Dots. In all seriousness, Typhoon Lagoon is one of my favorite water parks. The wave pool is fantastic, and Castaway Creek--the lazy river--is wonderfully relaxing. There are plenty of rides for thrill-seekers, while the entire park is beautifully themed around the aftermath of a tropical storm. Even the walking paths are thoughtfully designed, with little water sprayers keeping the pavement damp so your feet don't feel as though they're marching across the surface of the sun. There are plenty of dining and drinking options throughout the park, and the atmosphere is cheerful, immersive, and unmistakably Disney. The after-hours event is also a tremendous amount of fun, especially with the park illuminated at night. Seeing the slides, palm trees, wave pool, and storm-tossed scenery glowing after sunset gives the place an entirely different personality--almost as if the typhoon itself has returned from beyond the grave. Whether you want to relax, ride some excellent attractions, float along the lazy river, or be spiritually cleansed by a six-foot wave before receiving complimentary Dippin' Dots from a benevolent ghost, Typhoon Lagoon is well worth visiting.

    Visiting Typhoon Lagoon was my first time at a Disney water park, and it did not disappoint! It was…read morethe perfect way to beat the Florida heat while still getting that Disney magic. The wave pool was hands down the coolest feature. Watching those giant waves roll in was so much fun and unlike any other wave pool I've experienced. I could have spent hours just hanging out there. The lazy river was nice and relaxing, but be prepared to exercise a little patience if you're hoping to grab a tube since they can be in high demand throughout the day. Pro tip: get there right at opening if you want to snag a lounge chair. They go quickly, especially on busy days. Another perk? Disney provides as many towels as you need, which was a nice touch and one less thing to worry about packing. Overall, Typhoon Lagoon is a great way to cool off, relax, and have some Disney fun.

    Photos
    Typhoon Lagoon Surf Pool
    Typhoon Lagoon Surf Pool
    Typhoon Lagoon Surf Pool

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    Aquatica Orlando

    Aquatica Orlando

    2.9(722 reviews)
    4.0 miInternational Drive / I-Drive

    We visited Aquatica Orlando using our annual passes on July 30, 2026. Despite a rainy afternoon…read morethat caused more than half the park to clear out, we stayed, the weather passed, and we ended up having a great time. The park itself is fun, clean, and once the rain stopped the lines were much shorter. I was also happy to see that the hot water in the showers was finally working again. The last few times we visited there was no hot water, so that was a nice improvement. One area that really needs attention is the bee problem. They were everywhere. My daughter was stung, although I do want to give a huge thank you to the First Aid team. After I removed the stinger, they quickly brought numbing medication and ice, which helped tremendously, and she was able to enjoy the rest of our day. Aquatica should seriously consider investing in professional bee management, including traps or other safe methods to draw bees away from heavily populated guest areas. My biggest concern, however, was employee professionalism. Around 7:44 p.m., outside the Aquatica exit near the employee entrance, I observed what appeared to be an employee rolling what looked like a marijuana joint in plain view. If security cameras cover that area, management should review the footage. In addition, several employees at the food registers seemed more interested in asking girls for their phone numbers than helping the customers who were standing there trying to order food. The park is clearly staffed primarily by teenagers and young adults, which is understandable, but customer service expectations and professionalism need to be reinforced. Overall, we still had a fun day, especially after the weather improved, and the attractions continue to make Aquatica worth visiting. I just hope management addresses the employee conduct issues and the bee problem because both take away from what is otherwise a great water park. Oh also, if you normally use the green life vests, they did do away with those. That's the adult large. They only have XS, medium and xxL. I will add, the coffee at scoops ice cream area was very good. I got an vanilla latte

    If my tickets weren't free from an employee, I would be fuming…read more Parking is $47, locker was $36, lunch (chicken tenders split) was $26. The lines were INSANE. Even the short lines were well over an hour long. We rode 3 rides. There was no hussle from anyone, staff was unpleasant. We stood in line for an hour and 20 minute for food. At the end, found out there was zero ice throughout the entire park. The soda/drinks were warm coming out of the fountains. Bees covered the fountains from all the dry syrup. Won't be going back.

    Photos
    Aquatica Orlando
    Aquatica Orlando
    Aquatica Orlando

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    Disney's Blizzard Beach Water Park - Blizzard Beach guest tubing in water park.

    Disney's Blizzard Beach Water Park

    4.1(203 reviews)
    10.2 miDisney World, Horizons West / West Orlando

    A wonderfully themed and maintained water park for your Disney vacation!…read more Beat the heat with a winter wonderland! We had the perk of a free water park admission on our check-in day, so of course, we wanted to check out the Disney excellence at Blizzard Beach. The entryway almost feels like you are in Arendelle! Large ski resort buildings with details that exude Disney magic. Icicles dripping from the gutters. Snow banks pushed up against the structures. A cute photo op of melting snowman taking a photo in Disney attire! Plenty of slides. Tons of seating areas. You could easily enjoy an entire day in this waterpark!

    For our friends birthday, we rented a Cabana for the day... and a cabana is the way to go!…read moreIncludes unlimited bottles Dasani water, Disney refillable cup, fresh towels all day, a safe to lock items in, and a personal concierge to order what ever you want. Hannah, our concierge, was the best. She made sure we never ran out of anything. Our cabana was right near a drink filling station, which was very convenient. It was also right next to an entrance to the lazy river, which was perfect. The water temperature was amazing. It was a pretty warm day and the water felt fantastic. In the afternoon, we ordered several platters, and one of them was the charcuterie spread. The Mickey had goat cheese was delicious. All the arrangements were fantastic. We also got the chicken fingers and the nacho bar which I forgot to take pictures of lol because we dug right in. Overall, when going with a group to the water parks, it is definitely worthwhile to all chip in and rent a cabana. 10/10 we would do this again.

    Photos
    Disney's Blizzard Beach Water Park
    Disney's Blizzard Beach Water Park - Praline sundae with mini churros

    Praline sundae with mini churros

    Disney's Blizzard Beach Water Park

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    Island H2O Water Park - 21+ pool area

    Island H2O Water Park

    3.0(125 reviews)
    11.9 miHorizons West / West Orlando

    We had a great time at Island H2O Water Park! The slides were a lot of fun; the wave pool was one…read moreof our favorites; the park was clean and well maintained. The lines were very reasonable for most rides, so we were able to enjoy a lot throughout the day. The Florida heat and humidity were definitely noticeable, but that's expected during the summer, and being in the water made it much more enjoyable. A few of the ride attendants looked serious while managing the lines, but everything was organized and the rides moved efficiently. Don't miss the lazy river! We saved it for the end of the day, and it turned out to be the perfect way to relax before heading home. The water is only about 3 feet deep, and we ended up floating around it four times before we left. Overall, it was a fun day with family and friends,

    We've been annual passholders at Island H2O Water Park for over 4 years, so we've seen it evolve…read moreover time. While I do miss some of the perks that used to come with the annual pass, it's still the water park that works best for my family, which is why we continue to renew. The park is clean, the attractions are fun for both kids and adults, and there's a good mix of thrill rides and areas to relax. It's a great place to spend a full day making family memories. Customer service can be a bit hit or miss, but many of the employees are younger and still learning, so I try to keep that in perspective. The standout for us is always the lifeguards--they're attentive, professional, and genuinely interact with the kids, helping everyone feel safe while still having fun. Overall, despite the reduced passholder perks over the years, Island H2O continues to offer a fun, family-friendly experience that's worth visiting. We'll definitely be back for another season.

    Photos
    Island H2O Water Park
    Island H2O Water Park
    Island H2O Water Park

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    Discovery Cove - Bird checking out shorts

    Discovery Cove

    4.1(726 reviews)
    4.6 miInternational Drive / I-Drive

    Discovery Cove in Orlando is definitely on the pricier side, but honestly, the experience makes it…read moreworth it! It is absolutely beautiful, peaceful, and feels like a tropical escape right in Orlando. Everything is so well-maintained, and the atmosphere is relaxing and perfect for a full day of enjoying the water and beautiful surroundings. The food was okay--nothing that really stood out to me--but with so much included in the experience, that wasn't the main reason I came. The opportunity to swim, relax, explore, and enjoy such a gorgeous setting made the day really special. It is an expensive experience, but if you're looking for something unique, relaxing, and memorable, I definitely think Discovery Cove is worth doing at least once!

    As a first timer visiting discovery cove. The perks of having everything already included and not…read morehaving to carry any cash or wallet here awesome. Price is a bit steep but worth a checkout for a nice day outing without the Disney crowd. Felt more relaxing than rushing around. Definitely get here early for the parking and the lockers. Lockers included but they ran out of key locks. A lot of open lockers without the keys. Made it annoying having to find one around so you can lock your stuff up. So they eventually put more keys out. Breakfast stops at 10am then lunch back open at 11:00-3:00pm. All day eat and drink place. Wished they had more animal encounters for sightseeing. Swimming with the stingrays was one of the best exciting activities. Sign up for dolphin encounters but they were behind on schedule and then the weather delayed some more. Sad for the kids cause we had to cancel and do another time or get our refund.

    Photos
    Discovery Cove - The Grand Reef - snorkel among the coral reef, tropical fish, reef sharks, and sting rays

    The Grand Reef - snorkel among the coral reef, tropical fish, reef sharks, and sting rays

    Discovery Cove - Aviary

    Aviary

    Discovery Cove

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    Surfari Water Park

    Surfari Water Park

    5.0(2 reviews)
    13.3 miHorizons West / West Orlando

    What's better than cheap? FREE, all access water park INCLUDED in your Grove Resort stay. Enjoy…read morewater slides, relax in the (heated) lazy River, fire water canons, swim in their centralized (heated) pool, and splash in an aquatic playground area targeted for younger kids. Perfect for families and vacationers of ALL ages. Our fam of 6 never had an issue scoring complimentary towels, reclining sun chairs, tables, and/or umbrellas. You can even pay $30 for 30m or $55 for 1 hr to tackle the Flow Rider, a super cool surf simulator. In addition to a bar/grill onsite, they pipe in cool, upbeat tunes to enjoy throughout the park. At times, this includes COVID/CDC safety announcements.

    The Grove in Orlando is the best family hotel that I have been to. The staff and customer service…read moreare amazing here. Always smiling and willing to help. This hotel is like a home away from Home . Very spacious for big families and big groups. They have two and three bedroom suites, amazing restaurants, pools, and a market on site. Rates start from $200 a night during the off season and up to $400 during the high season. Access to the waterpark is included with your stay. And truly the waterpark is the best park. They have poolside service, a lazy river and lots of lifeguards standing by. The only downfall I see of this property is that is so big so there's a lot of walking. But overall it's an amazing hotel. Very close to the Disney parks and plenty of room for families. You can even do groceries and cook and if you want to. This is my go to resort when in the area. I highly recommend it.

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    Surfari Water Park
    Surfari Water Park
    Surfari Water Park

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    CoCo Key - Deluxe double exterior

    CoCo Key

    2.1(533 reviews)
    1.2 miInternational Drive / I-Drive

    Had some inconvenience with the hotel, they rent the room we reserved 3 weeks ago so had to sleep…read moreon the ground 1 night, but leaving that behind, all workers here are so friendly specially Sandra, very friendly and help us a lot, literary made us experience better

    I had a bad experience regarding a laptop that my daughter left in our room. When we returned and…read moreasked at the Front Desk, they contacted the Housekeeping department and told us that nothing had been found and that no items had been left in the room. After insisting and requesting to speak with both the Housekeeping Manager and the Front Desk Manager, the laptop suddenly appeared. It was an uncomfortable situation because it creates a very negative impression and raises concerns about how lost items are handled. Other than that incident, we had a very good experience. The kids absolutely loved the water park, and it was a lot of fun for the whole family. I would also like to recognize the Front Desk team for their excellent customer service, professionalism, and kindness. They deserve a 10 out of 10. And I cannot fail to mention Sandra, the Colombian employee at the restaurant. She was amazing--friendly, charismatic, and provided outstanding customer service. She truly deserves recognition for her excellent work. A perfect 10 out of 10 for Sandra! Overall, we had a good stay, although I believe the hotel's lost-and-found procedures need improvement.

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    CoCo Key - Deluxe Double- Exterior Corridor

    Deluxe Double- Exterior Corridor

    CoCo Key - Deluxe King- Exterior Corridor

    Deluxe King- Exterior Corridor

    CoCo Key - King deluxe- exterior

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    King deluxe- exterior

    The Grove Resort & Water Park - Orlando - Everything you order adds 18% at every restaurant, cafe or coffee shop. Like a cruise ship

    The Grove Resort & Water Park - Orlando

    2.6(485 reviews)
    13.3 miHorizons West / West Orlando

    Decent place. Had got 2 bed/rooms nice big fully loaded like an apartment knives & everything. Some…read moreoutlets didnt work in main bedroom. Everything was clean i have ocd. Hospitality ok. Valencia restaurant ok hrs 11am-10pm. A family pool section has 3 pulls & a large jacuzzi 8am-10pm. deeper water 6.3ft area if needed. Heated. Then theres a play area for kids and right next to it is surfing 11am-8pm then lazy river right next to it too. u have to make a reservation for surfing & u get put in a group & take turns. Theres a gym. There a "market" like 7eleven only had smart water. Theres seats & lounges. Its a decent spot. Pay for wut u get. I reccomend. BRING pool toys! There was no wristband thing. Cameras everywhere so safe. I think the staff could be more helpful welcoming charming. The things to do could be more organized as some things are a bit confusing & misleading. The map of the place & getting around isnt too bad , could use more signs though. Ive been to resorts that are just a lot more easy to understand. & yes this includes the website. I didnt see any gold or paddle boat. As i said it was tricky getting help some from someone as the employee around dont know anything and the front desks are just busy. Other resorts have people waiting and standing around looking to help you and sell you stuff, looking to help you have the best time, they play with you and everything. The hello ivy text message scan QR code didnt work as well.

    This is my second time staying at the Grove resort in Orlando. We had stayed here previously three…read moreyears ago, which prompted us to book the resort again. A lot has changed the second time around. The pros: 1. Close to Orlando theme parks 2. Decent waterpark The cons: 1. Outdated and dirty property (garbage smell and dirty hallways, and elevators) 2. Dirty rooms and broken furniture 3. Poorly equipped rooms- we only had 2 towels and 2 facecloths for a family of 4 that were in the master bath. Second bathroom did not have towels or facecloths (we had to call the front desk for items) 4. The Kitchen was not fully stocked (no pans for oven, no sharp knives for cutting food, and no cutting board) 5. No housekeeping (we were there for 7 nights and not once did they show up). Did not have broom in the room or cleaning supplies. I had to empty all garbages in room the full stay and place bag in hallway. Garbage was only picked up once a day in hallway. There were always garbage bags in the hallway. 6. You are provided with a "starter kit" of supplies (one sponge for dish washing, one small liquid dishwashing soap, one dishwasher pack, one Tide for washing machine. One paper towel, one pack of toilet paper for each bathroom and 1 box of Kleenex for each bathroom). Once supply is depleted, you are responsible for purchasing additional items. 7. The pool area is overcrowded. If you do not get in line at 9:30 AM (pool area opens at 10 AM) you will not get a seat. I found people go to the pool area early (9:30 AM) drop off their stuff for the day and leave area. That means if you don't get there early to scoff up a spot yourself you are left standing. However, you have the option on spending extra money to 2 rent chairs $$ ($69) or a Cabana $$$ ($250) for the day. I had mentioned this to management and they said there is no way of monitoring this. That if I wanted a guarantee area that I would need to reserve/rent chairs or a cabana. 8. Expensive resort fees, daily. They charge resort fees on the day of arrival and departure. 9. Issue encountered with a booked transportation reservation (through resorts concierge) back to resort (from Epcot). Was left in an extremely dangerous situation by the resorts contracted bus driver. Me and my two kids were left stranded at Epcot. He "did not have the time" to take me and my kids back to the Grove (again, this transportation was pre-booked). He asked us to get off the bus at Epcot. He had to go to another resort (me and my two children were the only guests returning to the Grove). Bus driver said he ordered and paid for an Uber for me and my kids to go back to the Grove (all lies, as he did not order us alternate transportation). Tried calling the resort at 10 PM phone rang, selected front desk and was on hold for over 15 minutes. Was not able to get in touch with front desk at resort (no answer), Finally hung up due to frustration. I had to pay out of pocket for an Uber back to the resort.

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    The Grove Resort & Water Park - Orlando - Cheyenne is an amazing person with great personality and enthusiasm. This restaurant Valencia has made our family happy

    Cheyenne is an amazing person with great personality and enthusiasm. This restaurant Valencia has made our family happy

    The Grove Resort & Water Park - Orlando - Main bedroom

    Main bedroom

    The Grove Resort & Water Park - Orlando - Living

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    Living

    Universal's Volcano Bay - waterparks - Updated September 2026

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