I want to start this review by stating that I am not someone who posts reviews often. In fact, I am…read moreextremely critical of services and, whereas I am a perfectionist with a strong work ethic, it takes A LOT to impress me. Joy and her team did it. I cannot say enough about how impressed by and pleased with Joy I am. Prior to meeting her, I met with several other companies, including the big box stores. From the minute I met Joy, I knew that I would be purchasing from her. She is one of those kind and pleasant people that exudes trustworthiness and competence. She was easy to communicate with, patient, and knowledgeable. She came to my house twice, to review selections, and spent way more time than she needed to, to make me feel comfortable with my purchase. Lately, I've noticed that customer service has gone down in quality, in many arenas. My experience with this company was refreshing and a reminder of what service used to me, and what exceptional service should be. I strongly recommend Joy and her team.

Joy and her team are great! We recently used them for our new Hunter Douglas window shades for our…read morebedrooms. Everything came out great!! I plan on working with Joy again for future projects. Thanks so much for your advice, expertise and overall professionalism. I highly recommend The Shade Shop!

Dave was initially pleasant to work with during my original order and installation. His…read moreunprofessionalism and lack of respect for a customer did not materialize until 4/22/25. I contacted Dave via text on December 4th, 2024, for a defective blind. I sent him a photo, and he agreed to replace it no problem. At which point, he never mentioned any service fee for the new blind. After not hearing from Dave for over 2 months, I contacted him on February 28th, 2025. I received no response. Finally, on March 27th, he finally replied to my text. He admitted that he forgot to order the replacement blind. Today, he texted me that the blind is in and he can come to install it tomorrow. He further tells me that there is a $75 service fee. When I questioned why he didn't tell me that upfront, he became irate and told me, "People do not work for free," and to lose his number. I have no issue paying a service fee. The problem is his complete lack of respect for a customer's time and his failure to disclose the fee initially. Dave's lack of respect speaks volumes about how much he values his customers.

Just wow! Stay away from this company!!!…read more We scheduled an in home consultation. They sent over a salesperson named Dave. He shows up 30 minutes late. I show him the rooms that we need to hang window treatments in. We start discussing options, colors, and how they were mounted. My wife came into the room and said she wasn't sure she wanted the kindle of blinds that he was proposing for the baby's nursery, and said that she wanted to see an option for rollers. At that point, he said he would be right back. Then I received a text from him where he informed me that he wasn't interested in the job. Then called my wife a bitch. Texts included with this post. If this is the kind of person who this company is going to send to your house, they don't deserve your business. Imagine someone calling you or your wife a bitch because she/you wanted to see a different option. I have no words.

They did 3 separate jobs for us at 3 different commercial properties in Port Washington, NY and did…read morean excellent job on all three. Highly recommend using them. Their price was fair, service was prompt and Jeanine Sottile over saw everything. She was GREAT!!

From the owner: East Coast Window Fashions, LLC brings the swatches, samples, and expertise to your door making…read moreyour home or office the showroom. We have solutions for every style and budget. Whether your project is large or small and your style contemporary, traditional, or transitional, we are happy to work with you. Lighting has a tremendous effect on color and texture, therefore making your selections in the comfort and lighting of your own home/office ensures that you make the right decisions. East Coast Window Fashions, LLC makes custom home decor attainable for every budget by keeping our overhead low through our shop-at-home services.

The entire team at Homestead Window Treatments are fantastic. We bought our insulated shades 13…read moreyears ago and this year they started to "delaminate@. Barry came to the rescue. He contacted Hunter Douglas, the manufacturer and had them honor the Lifetime Warranty. The replacement shade were just installed and look great. Without reservation I recommend the people Homestead Window Treatments. They're the best!

I decided to replace my 20 year old blinds with plantation shutters. Homestead was actually my 3rd…read moreestimate/consultation and I'm so happy I did extensive research and found them on a google search. Homestead blew the other two out of the water with their knowledge, professionalism, pricing and thoroughness. This place is truly a well oiled machine from start to finish! Mark, the owner, came to my home and did all the measuring. He explained, in detail, every step of the process and answered all of our questions. The shutters were installed today and I couldn't be happier; in fact they exceeded my expectations!! I'm a crazy person when it comes to researching my projects; so do yourself a favor, look no further than Homestead. I promise you, you will not be disappointed; you may actually be ecstatic (like me)!

This is the second time I've engaged Innovation Shades - their work is always great and…read moreinstallation is a quick process.

I rarely give reviews because most businesses aren't excellent and so I don't bother. Now I will…read morebother to write about my excellent first experience with this company, which quickly identified a black out roller issue via video that two other window people could not ; in fact, these two competitors' solution would have cost a lot more and would have taken weeks to implement. Indeed, there was a quick and easy fix, and this company made it happen within 48 hours. My tenant was thrilled that her visiting mother would be able to enjoy the view from the window. I will definitely call this company again for my next window issues.

Budget Blinds Port Jefferson is a disgusting establishment. Originally I was told Sal was the owner…read morebut apparently now it's Keith. I spent over $4500 on Serena shades with them and I continued to have problems with my dining room shade. They could not care less. They are money hungry with no customer service at all. They do not care about the customer and will look for every way to cheat you out of money. I would not do business with this company. I regret doing business with these goons. Go somewhere else.

I had a problem, a big problem, my tenants kept destroying very large shades on a couple of very…read morelarge windows. I would re-attach them, and they would come down. over and over. I don't know how I found Kieth and Anita, but they were amazing. They came out to Fire Island to measure and show me samples. I ended up getting two motorized roller shades, and now since there are no cords to yank, they just work and no more problems. Plus they come with remote controls. yay! The quality of what they sell is also evident, as now that a couple of years have gone by, the shades still look like new. I'm a very happy customer.

I've used them in a few of my residences through the years and around a year ago also. They are…read moreefficient and friendly. I highly recommend them! The blinds are beautiful! Recently Frank installed blackout shades in my bedroom. They are fantastic!! I'm so happy and wish I had gotten them sooner. Frank did a great job!

Professional I have used them 23 years ago and my window treatment still looked brand new it was…read morechanged because of color, great company and products

i will not use this business, again. The older owner is a very nice man. But the business is in the…read morehands of a younger generation. There is no follow up, caring and they make false promise. I paid a great deal of money for my front window and the job is just ok.

From the owner: If you've been thinking about transforming your home's interior into something truly special,…read moreBudget Blinds of St. James is here to help. Our expert design team, paired with an array of stunning blinds, shades, shutters, drapery, and more creates the ideal home interior that complements any room, or an entire home. From the latest styles and innovative fabrics to a host of on-trend colors, we'll show you how fun and affordable it can be to upgrade your décor with the power of the #1 provider of custom window coverings in North America

Fantastic customer service setting up an appointment and afterwards. Prompt responses to…read morequestions, on time as scheduled. Very professional and clearly well experienced. Repair was perfect and quickly done. I will definitely call the, in the futi

From the owner: Explore chic shades, luxurious drapes, and bespoke roman blinds to elevate your space. Let us guide…read moreyou to the perfect addition to your home. Schedule a Product Consultation today!

JM Window did a great job reupholstering my large window seat cushions! High quality workmanship,…read morefriendly service.

I had not been in the store in some time. I dropped in with a shade that needed repair. They…read morerepaired this shade in minutes. Beautiful store and beautiful people. I truly love what they have done with this place.