Where do I even begin?
My son started attending Creative World Georgetown in March, and from the very beginning, there were red flags. Initially, we were hopeful and gave the school the benefit of the doubt, believing things would improve. Unfortunately, they only got worse.
Within days, my son began coming home with multiple bite marks -- not small ones, either. These were severe enough that you could count the teeth. To this day, he has a scar on his arm from a bite he received while under their care. We were constantly met with excuses like "this is normal for the age" or "we can't provide one-on-one care." The school lacked to provide multiple incident reports for these injuries unless I found them myself and asked. Only some of them were created.
After pushing for weeks, they finally moved my son to the next classroom up as he approached two years old -- something they had promised to do earlier in the month but again Erica provided me with multiple excuses as to why that wasn't happening.
In this classroom, I began to notice a troubling pattern. My son, who was in the middle of potty training and doing well at home, suddenly regressed. He developed a severe diaper rash that we had to treat with prescription medication. I would clear it up over the weekend, only for it to return by Monday evening. It became clear he was not being changed regularly, and teachers admitted to this indirectly when I addressed it.
I raised these concerns with the assistant director (Andrea), the director (Erica), the regional director (Lisa), and eventually the owner. I even provided emails with imaging. I was told to just "bite the bullet" and put him in underwear. Against my better judgment -- and despite knowing he wasn't quite ready -- I complied. Only then did they begin taking him to the bathroom more regularly, but the care and consistency still fluctuated.
When he turned two and entered the "terrible twos" stage, my son began acting out occasionally -- as any child his age might. Instead of responding with developmental understanding, his teacher began accusing him of "bullying" her. I was told he pinched her for attention and hit her. I acknowledged these behaviors and shared the steps I was taking at home to correct them. However, these incidents were rarely documented in any formal report -- only mentioned in passing. Meanwhile, I witnessed other children hit or push my son without any consequences or follow-up from staff.
During a meeting about his behavior, I was told by the staff -- including the director, Miss Erica -- that "it's okay for children to hit each other, but not a teacher." When I expressed concern about the lack of enrichment in the classroom -- where children were expected to play with puzzles missing pieces and books without pages -- it was brushed off. The environment was clearly not designed to engage or stimulate two-year-olds.
The final straw came when I walked into the classroom unannounced and found my child physically restrained. He was seated in a chair, pinned between the table and a teacher's legs. The other children were playing while my son sat there, alone and without toys or books. This was deeply disturbing and unacceptable.
As a former daycare teacher with experience in two-year-old classrooms, I know this job is hard and underpaid. But that does not excuse neglect, lack of training, or emotional harm to children. Every child deserves to be treated with dignity, compassion, and care -- especially at such a vulnerable age.
I've now removed my son from Creative World Georgetown (and are still paying for 2 weeks notice here as well as another daycares fees) and am paying an exorbitant amount for a new daycare, just to undo the harm that was caused. My son has been left with bruises, scars, and emotional trauma.
If you're a parent searching for a place where your child will be safe, supported, and nurtured -- do not send them to Creative World Georgetown read more
