No One returns calls ? After 5 years as a customer, I'm extremely disappointed in the level of…read moreservice I received. As a 65-year-old newly retired customer, I reached out to explore options after downsizing to one vehicle (a 2016) and switching to liability coverage. What should have been a simple request--removing a car and providing an updated rate--took nearly a week and i sent a 2nd request.to get an email response. However, once I submitted my cancellation, I suddenly received multiple responses in a single day. That inconsistency says everything. Customer loyalty clearly doesn't matter here. If you need timely communication or basic responsiveness, this is not the company I would recommend.

I would like to mention Chris from Kilgo. he stepped in and stayed on top of a problem I was having…read morewith roadside assistance. he was friendly, helpful and consistent. I highly recommend them for any insurance needs you have.

This place is the epitome of old school. A (bad) friend recommended a guy here who ended up being…read moreterrible, then left without notifying his clients. In the last eight years I've used this company, my assets are about the same or less. Deplorable. No online access to account information nor company contact. Their website has contact options for clients or representatives. Emailed the client option this evening to receive an email stating it was no longer a valid email. For the last seven years I have had to contact them directly for tax information in March, while my employer and mortgage broker get my information within the first two weeks of January. Buyer beware! Do not invest with this company!!!

Sagepoint is a strong all around firm with an old school approach that values relationships and…read moreorganic growth.

UPDATE I've moved to…read more3 different states since Garner first did my taxes. I'm updating my previous 5 star review to reinforce it. If you are like me and just want to upload your documents and not be bothered non stop or sit in an office for 30 mins while someone preps them silently, just call these folks. I have enough to think about and I don't want to worry or micromanage my tax side of things. I'm simply not an expert and never will be in this area. They've done my taxes (which are quite in depth) for 4 of the last 5 years. I only skipped a year because I thought I should find someone local to me and came racing back. Wherever you live, however easy or difficult your filings are. Just call them. They have an online portal where you can just quickly upload your documents. It takes mere minutes. I want to add one more thing. I recently moved across country and had a tragedy happen where all of my belongings were destroyed in a fire in the moving truck. No taxes weren't the first thing on my mind, this firm reminds, contacts and follows up with YOU. They should be charging for their secretarial level of follow up. It's like having your own personal accountant. I know it's another glowing review but I assure you I have no relationship with any of the folks that work there other than being my trusted tax professionals. You can pay for the cheaper TurboTax or h&r block "pros" but you get what you pay for here. An extra level of service that is unrivaled

Great and efficient tax returns done promptly. I highly recommend! They do their due diligence to…read moreensure that you get the best results.

Jeff's team is by far the best customer service team I've ever had the privilege to work with. They…read morewalked me through each process and answered my questions thoroughly! I adore his team and wish I would have switched to them years ago! Tricia Britton is very detailed with her customer service and joy to speak to!

had big problems with this company and owner said give him a call. Have tried several times but he…read moreis never in. The problem I had was with his staff not contacting me and owner says call him. I'm 71 years old and have been a business manager my whole life Mr.Cochran you are a sorry owner and have no clue on management.

I've worked with Everett for years and they have handled my vehicle and home insurance needs after…read morethey were recommended by a colleague. They are always attentive to my needs, return my calls promptly and find me the best rates available. I strongly recommend.

I've worked with Terron and his team for awhile now and they are fantastic. If you need life, auto,…read moreand home insurance. I highly recommend calling or visiting this office.

Very poor customer service! Many phone calls and emails left unanswered! Requests to delete and add…read morevehicles never processed. Canceled policy due to the poor customer service received by this agency. Canceled my policy way before the payment due date only to find out a new add vehicle was not processed until 3 months later resulting in an excessive payment change/deduction and was not eligible for the entire refund due to the agent not processing the addition in a timely manner!

I have been using the Insurance doctor for all of my personal needs between my car and my home…read moresince about 2018 ( I've gone to other locations and have not like them, and always return to this one) I personally been working with Ashlie Gentry over the past few years and I will definitely say she has become my favorite agent and the only person that I am willing to work with. She is absolutely wonderful extremely knowledgeable and I appreciate the fact that when I don't know some thing, she takes the time ( no matter how long or how repetitive it is ) to explain it without making me feel beneath her or stupid she always genuinely seems to have my best interest at hand and I truly do appreciate that

Jane was so sweet. She was very helpful and patiently explained everything to me. Thanks so much!…read moreDefinitely recommend her!

If you're in the market to purchase a new home or execute a refinance, Brightleaf is the business…read moreto use! James was extremely knowledgeable and friendly. He assisted us with the purchase of our new home and locked us in at a historically low rate. Rest assured, if you choose Brightleaf for your mortgage needs you will be in great hands.