This is my first time renting in Scotts Valley and I chose this location for the convenience,…read morereviews and the prices. I highly recommend Extra Space at this location. Securing a new place was easy online and I received a gate code via text. Entering and exiting was easy. The first time I came on site, Richard checked on me to see if I needed anything and I appreciated that. They have two large carts for transporting goods from your vehicle to/from the storage location. Mine was inside access. At a certain point I realized I needed extra space and Richard was helpful over the phone to find a space near my first one. Overall this was a great experience and when I need storage in the future, I'll choose this site.

Great company to store with. No issues loading or Unloading our property. Will use this Extra Space…read moreStorage again.

Let me start by saying that my interactions with all people, except for an owner, were…read moreoverwhelmingly positive. With him...not so much. The facility is nice, clean, and well-lit. Unfortunately the fees are excessively high. After attempting to negotiate a long-term lease at a slightly lower-rate (preferable for everyone) I was told "the price is what it is". Brilliant response. I reviewed other storage units in town and was able to lock in an identical sized unit. Owner there was incredibly friendly and I viewed their units. Not as pretty as this place but I'm not planning on living there. So in closing, clean rental unit, appalling ownership. You can find cheaper units in town without looking too hard.

After the long storage hunt, I was SO HAPPY to find Town Center Storage! First off, Kristen had…read moretop-notch customer service and then Cindy topped it off with being willing to make a deal, being kind and real, and making sure I had a bottled water for the road. A true, special human right there! Thank you, thank you! :-)

I am not a renter at Scotts Valley mini storage yet. This review is solely because how amazing…read moreDaniel was over the phone! I have called anywhere between 20 to 30 storage units facilities in the Bay Area. Scotts Valley mini Storage has hand down been the most kind and transparent out of them all. Daniel answered all of my questions with kindness and transparency, which is hard to find in this industry. He had all the answers to my questions without having to take down my information and pass me along to 1-2 more people who might not be able to answer my questions. It's been very frustrating dealing with other storage units and the way that they handle their business. Not here, after ending my call with Daniel I was pleased to have the correct information and a kind interaction! Thank you! (:

We just moved out of our storage as we no longer need it but did want to say that they have always…read morebeen kind and easy to work with. I especially appreciate the old fashioned, real person, organized and fabulous customer service. Highly recommend!

Josh and Hailey were incredible today! I can't say enough great things about them and the facility!…read moreIt is so clean and handy. I highly recommend them for UCSC students (or anyone) needing storage in the area.

This facility is well staffed, very clean, and has great security. Very worth the cost!read more

Last year we searched for a place to store our RV and could not find a spot in the Bay Area (I mean…read moreanywhere)! I got a hold of Mark at Valley and he took the time to follow up with tenants that had not been back in awhile and found us a spot! Paved, secure and he has been amazing to work with!!

I used to rent a space there for my boat. The manager who no longer works there was one of the…read morenicest persons I have worked with. I would have given them a 4-stars except that they are a bit on the pricey side for the local economy.

Great place to store large vehicles or what not. Good prices. Good location and secure.. Junneen…read morevery responsive with anything you need or questions you may have. Kathy S. Scotts Valley

I have stored my Winnebago View with this company for the past couple of years. I have never had…read moreany issues with theft or vandalism and the lot is always clean and secure. Pretty much all that could ask for. The few interactions with the office have always been professional and timely. No worries.