**RENTER BEWARE** I…read moremoved into The Local Sugar Hill in April of 2024. At first, I enjoyed my time living there. The staff was friendly, and aside from the occasional noisy neighbor and overflowing dumpster, there were not too many problems. When I was offered an opportunity to extend my lease, I accepted. Shortly after I renewed my lease, the water pressure in my apartment plummeted. I was unable to bathe properly, could not wash my dishes effectively, and my clothes washer was unable to complete a cycle (see pictures). I immediately reported the problem, but I was met with skepticism and doubt. I visited the office several times and re-reported, but they told me it had something to do with nearby construction, and that they could not fix the problem. I lived in these conditions for four months before I decided I could not take it anymore. I was paying an exorbitant monthly rent for a "luxury apartment," but my shower and appliances were useless. I informed the staff by certified mail that since they could no longer provide the amenities I was paying for each month, I planned to vacate the apartment by the end of the year, giving them 60 days notice. The property manager said that if I vacated the apartment, I would be responsible for paying a $3000 early termination fee. I offered to pay half the fee (an extra month's rent), just to resolve this amicably, but they refused. They told me that I could either live in the apartment without improved water pressure, or I could pay the termination fee. It's four months since I moved out, and they have reported my debt to a collection agency. My attorney has informed me that there is very little recourse to fight this injustice. They will attack my credit until I succumb to their pressure. With no other option, I decided to pay the full termination fee so that the collection account would be removed from my credit report. I stopped by the office with a check at the end of May 2026, and one of the residents informed me the water pressure issue had still not been solved. Even throughout our conflict, the staff and maintenance team were friendly and seemed genuinely motivated to solve the water pressure problem. Unfortunately, this does not change the fact that the problems persisted. The staff was proactive with the collections agency, but this doesn't absolve the ownership group from their unwillingness to compromise. Rent one of these apartments at you own risk!

The Local Sugar Hill is a great place to live. The community is well maintained, welcoming, and…read moreextremely convenient to downtown Sugar Hill. Everything you need is just seconds away. The staff truly makes the difference. Abigail, Veronica and Micheleen are friendly, professional, and always helpful. They go above and beyond to support residents. Highly recommend living here!

MAJOR LEAGUE MISMANAGEMENT…read more The view of the Stripers stadium and the lobby are truly impressive -- but that's where it ends. * Constant noise from games, events, lawn care, and late-night pressure washing, and loud drunk people hanging out long after game ended. * Lobby on occasion smelled like urine/vomit after events * Dog feces REGULARLY outside entrances and even inside hallways * Paper-thin walls -- you hear everything * Security is lacking: strangers in amenities, people trying to sneak in, unanswered after hours security calls * PARKING IS A MESS -- not enough spaces, the parking math doesn't work. Made worse by retail on both sides and stadium traffic. Game days and weekends are a nightmare. Also look at car door dings on most vehicles for yourself if you visit. * High tenant turnover and safety concerns are very real. The maintenance tech was good, but unfortunately the property manager since 2024 is unprofessional, rude, and dismissive. Concerns are often ignored or gaslighted. Since they were hired, the place has gone downhill fast. The bases are loaded with problems. This used to be a top-tier complex. Now you're paying luxury rent for subpar conditions. Many better-managed, newly built options nearby. So glad lease is over! Quality of life is night and day. Edit: I see they try to bury the last negative reviews with 5 star post.

am writing to formally recognize Risa for her exceptional professionalism and performance during…read morethe recent emergency situation at our community. While April, as Property Manager, was appropriately overseeing and directing the broader response, it was Risa who ensured that everything else continued to function smoothly and calmly. She carried out each task delegated to her with efficiency, clarity, and an impressively steady presence--allowing April to remain fully focused on managing the emergency itself. Throughout the situation, Risa maintained a calm, sunny demeanor even under pressure. She interacted with residents who were understandably curious or concerned, greeting each person with patience and a reassuring smile. Her ability to calmly explain what was happening--and just as importantly, to gently redirect residents away from areas where emergency responders needed clear access--played a significant role in keeping the environment orderly and safe. Because Risa was so effectively managing resident interactions and day-to-day operations, emergency personnel were able to do their jobs without interference, and April was free to lead the response at the level required. That kind of support is not incidental--it is essential. Risa's composure, attentiveness, and professionalism were a stabilizing force during a stressful and fast-moving situation. Please know that her efforts did not go unnoticed. She exemplified teamwork, leadership support, and genuine care for the community, and she is a tremendous asset to this property. Thank you for taking the time to recognize her work. I felt it was important that her contribution be acknowledged independently, as her role was critical to the successful handling of the situation. Sincerely,Erin F.

This community is a most see. If you're looking for a beautiful, welcoming and clean place to…read morelive. There is a lot in the surrounding area to see and do.

Beautiful apartments with amazing Utilities. The management and leasing team help make…read moretransitioning to your new home smooth & easy.

Living at The Heights at Millcroft has been a really positive experience. The community is quiet,…read moreclean, and well organized, with friendly people and a layout that feels safe and easy to get around. The staff truly makes this place special. Frank, my leasing agent, is incredible -- always available, intentional, and genuinely caring. He's the best leasing agent I've had since I started apartment living at 19, and I never hesitate to reach out with questions. Plus, he's always dressed impeccably! Kierra is such a joy to interact with. She's personable, fashionable, and always smiling, and she has been especially kind and helpful to my baby -- something I'll always be grateful for. Matt is also wonderful -- very informative, understanding, and always brings positive energy. The entire team is accommodating and welcoming. Maintenance is quick to respond and always makes sure things are handled properly, which adds to the overall sense of care and safety here. This truly feels like home, and I'm very grateful to be part of this community.

Frank gave a great tour, but everything went downhill after that. This place is owned by RAM…read morePartners, LLC, and their policies feel discriminatory--especially toward people without U.S. rental history. My wife lived here for over a year, I make more than enough to qualify, yet they forced us to use The Guarantors (which charges 40-80% of first month's rent) just because of her lack of rental history. If I applied alone, no issue. Add my wife? Suddenly there's a huge fee. No elevator, a barely equipped gym, and even after escalating to the Area VP--no help. Super disappointed. They lost a solid tenant and future referrals.

Going back to March I toured Ellis at Huntcrest. Rich was an amazing tour guide and showed the…read moreproperty very well. While he is no longer with the management team, I have had the very best experience with Rashard (manager), Jae (assistant manager) Sham (leasing coordinator) and the maintenance team. I realized I needed to move in 24hr sooner than planned and Memorial Day (day before move in) we encountered an elevator issue. The team ensured the elevator was fixed by the following morning making my move in extremely easy. The team consistently provides 5 star service! The property is extremely quite, brand new and is a great safe place to call home.

I fell in love with this community the moment I walked through the door! From the warm greeting by…read morethe friendly staff to the genuinely welcoming environment, everything about The Chateau made me feel at ease--and most importantly, confident that my mom would be in great hands. This place has truly thought of everything. The amenities are outstanding, and there's never a dull moment. With 3 to 4 engaging activities every week and a larger, exciting event every month, there's always something for residents to look forward to. It's clear that they put real thought and care into creating a vibrant, connected community. Finding The Chateau for my mom has been a blessing. She's happy, active, and thriving--and our entire family feels the difference. We couldn't be more grateful or more thrilled to have found such a special place!

Best thing about this place is the maintenance team, I had the pleasure of getting kalon to help…read morefix my washer and he did an amazing job! He was very respectful, made sure to explain what was wrong and how he was fixing it, and cleaned up so well afterwards! Thank you to a great team for responding quickly when issues arise!

For anyone considering the Gibson at Flowery Branch, I'd love to inform ya'll that this was the…read moresmoothest move in my girlfriend and I have ever experienced. The management team (specifically the manager Analia) were incredible. Making sure our move-in went smoothly and all paper work was processed efficiently. We have been living here for 3 months now and have zero complaints. Great neighbors and perfect layout for our lifestyle and commute. All in all 10/10 would recommend to anyone looking to move to the area.

The community is very beautiful, clean & the sunlight hits the property perfectly. Love that…read morethere's a big pool & gym that overlooks. Thank you for being so informative on my tour Jessica!