Hats off to Dr. Ding - the BEST BEST BEST oral surgeon IN THE WORLD! I was referred to Dr. Ding by…read moremy family dentist - Dr. Sura at Reveal Dental next door when I needed to remove 4 wisdom teeth and the other 4 regular teeth for my orthodontics treatment. If you go to Dr. Ding, I can 1 million percent guarantee you that you're in great hands and will have an awesome and painless experience. I came from Vietnam and had really bad and painful experience (even from cavity filling) with dentists there which has traumatized me until today. I came to Dr. Ding in Oct 2018 for a consultation when I knew that there might be a potential of removing 4 wisdom teeth. Dr. Ding's staff took my x-ray, and Dr. Ding explained everything very thoroughly. He dropped me a bomb (which I knew he would) that I had to let those 4 wisdom teeth go because they were impacted. My top ones came out in an angle leaning on my big molars. My bottom ones only peaked out of my gum for a little and they were sideway. He checked my nerves on the x-ray and said there was nothing to worry about since my nerves stayed low. One thing that gave me chills was that he would need to cut my gum open to remove the impacted bottom wisdom teeth because of the way they grew. That part freaked me out. I've never had anything cut open my whole life, and now I would have to do it in my mouth? I postponed the decision for a few months until my orthodontist told me that I really needed to let them go AS WELL AS additional 4 more to make sure for my teeth to straighten out. In mid May 2019 I was brave enough to come to Dr. Ding again and told him I was ready for the procedure and needed him to pull 4 more. He went through everything clearly and thoroughly with me again. I would be put to sleep through IV during the procedure, just so I could have the best and painless experience. He also warned me ahead of time that I would hate him for 2-3 days because my bottom wisdom teeth would be a bit difficult to take out, so I would expect to be sore a bit more. My appointment was at 7:30am and I was taken in right at 7:30am. The assistant got my blood pressure, put wires and stickers on my body to measure my breathing during my sleep. Dr. Ding waited no time to come in. He's also an expert in injecting IV. I just followed his instruction on how to release or hold my hand, and everything was in without me feeling a needle poking my skin. I was then immediately assisted with an oxygen mask. Dr. Ding then said something and before he finished his one sentence, I was knocked out around 7:40am. Then I heard people talking and tools being put away. An assistant asked if I was awake and the procedure was successfully done. I looked at the clock and it was 8:10am - it only took Dr. Ding 30 minutes or less to pull 8 teeth in one seating. Is he a superman?! I was then moved to the recovery room, still in and out of the other world. Dr. Ding went over my medicine with my husband, what I should and shouldn't do, and all that good stuff. I left the office 30 minutes later. Recovery: Painless and too good to be expected. Dr. Ding called me that afternoon to check I was doing, how the bleeding was, and how I felt. It was very nice thoughtful of him to do so. I already expected to be sore and uncomfortable for 2-3 days as he warned me, but I was not sore at all. My cheeks did not even swell, I didn't get to look like a chipmunk. People couldn't tell that I got the procedure done from just looking at me or talking to me. I stayed on the prescribed Ibuprofen and only took the strong pain killers on the day of the procedure just to calm it down after the anesthesia wore off. Other than that, I still have a full bottle of the strong pain killers. The most important thing is to follow his instructions very carefully and everything will be just fine. Post-op follow-up: One week after the procedure, I came back to visit Dr. Ding again to make sure I was healing properly, and I was. Dr. Ding was always available to answer any question/concern and see me if something was bothering me. The recovery process really shows how skilled/talent Dr. Ding is. Even with those complicated teeth, he pulled it off as if nothing happened, and I was so impressed. Pricing: I see reviews saying that it's pricey here. As a very happy patient, I'm confident to tell you that you get what you pay for. When it comes to your health, you can't put a price on it. I strongly recommend you to go with Dr. Ding for any oral or maxillofacial needs. I'm not saying he's expensive or cheap because I didn't compare prices anywhere. I 100% trust my dentist's referrals. Based on what I paid (both insurance coverage and my own out-of-pocket), the service I received and my recovery experience, it's absolutely worth every penny and I think it's very reasonable. THANK YOU THANK YOU Dr. Ding and the entire staff at Austin Oral Surgery in Cedar Park. I truly appreciate the care and the service you provided me.

Very knowledgeable and highly recommend! Spends time understanding patient's medical issues prior…read moreto meeting and then thoroughly going through recommendations.

I recently visited this office for a routine cleaning, which itself was fine, but the experience…read morethat followed left a much stronger impression--and not in a good way. After the exam, I was informed that I needed several cavities addressed. That part wasn't surprising. What was surprising was the financial process that followed. The conversation felt less like a healthcare discussion and more like sitting across from a finance manager at a car dealership--focused heavily on cost breakdowns and payment structure rather than care. The most concerning part: I was told I needed to pay a $100 deposit just to schedule the procedure. While I understand deposits in certain contexts, this felt out of place in a healthcare setting. Patients are already committing to treatment and cost--adding a pay-to-book requirement creates an unnecessary barrier and, frankly, erodes trust. Yes, the deposit is applied toward the final bill, but that doesn't change the principle. Patients shouldn't feel like they're paying for access to care. Healthcare--especially dentistry--relies on trust, transparency, and patient-first thinking. This experience leaned too far in the direction of financial policy over patient care. If you're exploring dental providers, I'd encourage you to ask upfront about payment practices and find an office whose approach aligns with your expectations. There are plenty of great providers out there who prioritize patient experience alongside clinical care. Unfortunately, this wasn't one of them.

STOP. READ THIS BEFORE BOOKING AN APPOINTMENT…read more TL;DR: Incompetent billing department turned a common $250 out-of-pocket procedure into a $1,000+ financial headache. They will lie to get you off the phone, then ghost you completely. Zero accountability or care for supporting patients financially through proper claim filing, even when you handle-hold them to what needs to be submitted to insurance. I'm writing this review to warn others about the incompetence I've experienced with this dental office's insurance handling. What should have been a straightforward scaling and root planing procedure in January 2025 has turned into a year-long ordeal that's now costing me an additional $800 out of pocket; money I shouldn't owe if they had done their job correctly or followed up when I did their work for them. The Timeline of Incompetence: January 2025: I had scaling and root planing done. Paid $248 out of pocket at the time of service. The office led me to believe this would be pre-authorized with my insurance. It wasn't. July 2025: My claim was denied by BCBS Dental due to insufficient documentation/justification from the dental office. Then the resubmission was also denied. According to BCBS, the office apparently just copy-pasted some generic justification on the resubmission without providing the actual clinical details required. I was not notified of either denial by the dental office. Here's what makes this inexcusable: This is a common procedure. The office literally wrote a blog post about it (https://www.leanderdental.com/blog/deep-cleaning/) and emailed their entire patient list promoting it in the middle of last year. I've even had this exact procedure done successfully with a previous dentist who had zero issues getting insurance to cover it. Yet somehow, this office couldn't figure out how to document it properly? The worst part? They never told me about any of this or my increased financial responsibility. August 2025: I only discovered the problem when I started receiving monthly statements for $791.86. When I called, Christina in the front office claimed they were "waiting on a decision for the resubmitted claim." So I called BCBS myself and learned the claim had already been denied a month earlier. I had to do their job for them. BCBS gave me detailed guidance on exactly what documentation was needed: pocket depths, bone loss measurements, crestal bone level greater than 2 mm apical to the CEJ, radiographic evidence, etc. I called the office back within an hour with these specific instructions. Christina assured me they would coordinate with my hygienist and resubmit with the proper clinical details. I was advised to ignore the statements for the time, as the claim would be re-submitted with greater supporting narrative / details. That never happened. The Final Insult: January 2026: Over ONE YEAR after my procedure, Zarika from the office finally called about my outstanding $700+ balance. She informed me they had resubmitted "as a courtesy" the one time and would not be submitting again. This directly contradicted Christina's promise. I explained the entire situation and referenced my previous conversation. Zarika said Christina would call me back within an hour. I never heard from them. I followed up with an email to the office, but never heard back by email either. The office will make promises to defuse an uncomfortable phone call, but won't do the work to actually follow up on the patient's requests/needs. They don't seem to care that a $250 out-of-pocket procedure becomes over $1000 out-of-pocket, despite the patient explaining to the billing department EXACTLY how to avoid that, per insurance. What This Means: Either this dentist performed dental work that wasn't medically necessary (unlikely), or - more probably - the front office/billing department is either too lazy or too inexperienced to file insurance claims correctly. This office failed at every single step: * No pre-authorization despite implying there would be for an expensive procedure * No proactive communication when the claim was denied (twice) * No proper follow-up / claim resubmission even when I communicated to them the exact documentation requirements * Conflicting information between staff members * Broken promises about callbacks * Zero accountability I'm now stuck with an $800 bill because they couldn't be bothered to document a routine procedure properly, communicate honestly about my claim status, or follow through on their promises. Thankfully, I proactively cancelled my other appointments with the office for ongoing dental procedures, pending a successful resolution to this issue, which didn't happen. So I saved myself additional headaches and high out-of-pocket costs. Find a dental office that actually knows how to handle insurance claims professionally and treats their patients with basic respect. If you've made it this far: Please give a Thanks reaction if you've had a similar experience.

The staff and doctors are SO kind and positive that I enjoy coming to the dentist ! Imagine how…read moregood they are!!!! Every visit for the past 3;years, I feel valued as a person, not only a patient. Both doctors Ardita and Daniel Ormeni are very knowledgeable, they have answered my questions, suggested procedures, worked with my budget, everything I needed was resolved ... it is just so easy and pleasant to come here. Their hygienist is so good too. Soft with the hands, if you know what I mean. The entire staff is amazing! HIGHLY RECOMMEND THIS PRACTICE !

This office has the best pain deadening stuff ive ever gotten in a dentist office. I have a low…read morepain point and was able to tolerate a cpl biopsy. And he went slow while giving the injections which make them easier to tolerate.. I found the oral surgeon sensitive.

Had an adult tongue tie surgery. Dr Ding has been extremely knowledgeable and consulted me on the…read moreright type of operation. The procedure was super quick, as a self-pay patient reasonably affordable, and lead to a substantial quality of life improvement in terms of possible tongue movement. As a result, I had a dramatic improvement in tongue movement and no longer run into issues, where people could not understand me and now I can enunciate clearly. Would recommend 10/10 times.

Dr. Ding is amazing and super detailed orientated. My stitches are aligned so perfectly. I was…read moresoooo scared to go under anesthesia, but that didn't stop he and his staff from comforting me. I never felt judged or pain once, only supported. This doc also removed wisdom teeth from both my sons. I wish I could give more stars for this doc and his staff. Thank you, Doc, for helping me today !!!

Dr Knell extracted all 4 of my wisdom teeth last week and the experience has been so much better…read morethan I expected. I'm in my late 40s and I know my teeth are notoriously difficult to remove as the roots are very long and hooked. Everything, from the nearly painless and smooth IV start on my difficult veins to the ease of waking up from sedation and the surgical tech helping me get settled with my husband was a seamless and easy process, very skilled doctor and staff. Once home, I have been following all instructions provided and the recovery has been a breeze.

Excellent experience from this provider. He has an excellent location, staff, fair prices…read moreconsidering work done. He answered my questions, put me at ease. It's been over a year since my work done and have referred him to family and friends.

5 Star Dentist... 2 Star golfer…read more Look, going to the dentist is already an intimate experience. You're lying flat on your back, blinding light in your eyes, while a stranger wearing full hazmat gear aggressively roots around inside your face like they're searching for lost keys. But I have say Dr. Naples put all my worries to rest. The guy has the hands of a surgeon and the bedside manner of a very eager proctologist. Final result: my teeth are sparkling white, I've got a free toothbrush, and I haven't been touched with that much intensity since 2019. On a separate note, while Dr. Naples has some of the softest mitts in the game, he might need some help with his chipping. I found one of his personalized ProV1s in the rough off #1 Sandbox , Sand Valley. Go low Doc

I put off getting two teeth extracted longer than I should have, then dentist told me he couldn't…read moremake me a night guard until I had them removed. I know several people who have seen Dr. Naples, and they all told me how awesome he was and how safe they felt in his care. His reputation and reviews are excellent and my first impression of this super clean, comfortable and state-of-the-art office was that I was going to be well taken care of. Every staff member was focused on my well being. At the consultation, I was educated in every aspect of the procedure. I was given a transparent cost estimate and Dr. Naples and his staff told me what to do and what to expect before and after the surgery. I was really surprised at how little discomfort I felt after my surgery! If you want the best experience and outcome for your oral surgery, see Dr. Naples and his team.

I got my wisdom teeth removed recently and it went extremely well. Fast and easy. I recommend Dr…read more Bookmyer to everyone I know!

Very warm and welcoming staff. Good vibes all the way around with friendly, outgoing and caring…read moreemployees. So far the extractions and implants have been a smooth process.

Dr. Leland is amazing, couldn't even feel to IV needle, best I've ever had. The staff were also…read morevery attentive and it was a painless process.

Dr Leland and all his staff were very caring and made the experience as comfortable as possible.read more

I've been with this practice for a while now and they are great! I trusted them with ky care and…read moreended up with a great smile. It's usually full, but they always have availability.

Brought my wife here in August and paid $500 to get her wisdom teeth removed and was told that…read morewould be all after insurance. They collapsed her vein and we had to reschedule, we came back weeks later and got them removed only to get a surprise bill later stating we owed $600 then a second bill saying we owed $300 after the first. Plus a text after the 2 bills saying it was $560. Fast forward to February we get a text saying we owed $451. So we paid $451 just to be done with them and they called us back immediately saying that the balance due was incorrect and they would call us back to tell us the correct amount. They never called us back so i called and they said the same thing of they would get back to us after an audit. They actually did call back and say they would refund everything we paid because my insurance covered it all. But now it's been 3 weeks since they said that and no refund has been given. Called today and they don't even answer the phone.

Dr. Nguyen is a genuine and very intelligent dentist. He is truly worried about your future, your…read moreoral health and hygiene, and your overall health and well-being. Every time I am in his office, I can tell that he is going to give me the care that I need most, and he always lets me know what the pros and cons are of moving forward with a procedure or denying a procedure and often recommends the cheaper option all around. He is very budget friendly, and an excellent conversationalist, always seeking to inform and educate his patients.

I don't know what happened, but this guy Now seems to be just full of himself. He was pretty good…read morefor a while but now is conceited and arrogant. To make matters worse my wife had an emergency tooth chipped with an exposed nerve and he didn't get back to her phone call for four days. Then to make matters worse refused to see her for several more days. We no longer go to this dentist.