I cannot say enough good things about View Park Convalescent Center. My mother is currently there…read morefor rehab, and the level of care she is receiving has been truly outstanding. The CNAs are incredibly attentive, compassionate, and treat her as if she were their own family member. That kind of genuine care brings a level of comfort and peace of mind that is priceless during a time like this. Everyone we've encountered has shown professionalism, respect, and kindness, which has made this experience so much easier for both my mother and our family. While she is only here short-term for rehabilitation, I can confidently say that if we ever need full-time care in the future, View Park will be our first choice. Highly recommended. From the Chief Administrator to the Receptionist, they have taken the time to know us and welcomed us into the VPCC family!

They really care. I am very happy with the facility . Thank you for all that you do . Thank you!read more

the nursing staff left me in my own waste for three hours every day i was there. except one day,…read morethey left me for five. avoid this place

I am very thankful for the friendly staff at Windsor. They communicate well with family members…read morewhen a question is asked or a request is made, and they are welcoming when visitors come. My experience has been that they care for their patients and truly want what's best for them. This place is a huge blessing compared to the other facility my loved one was in.

I have to admit, after reading some of the Yelp reviews, I was hesitant about bringing my dad to…read moreAlcott. A friend of mine had a good experience there with her mother, though, so we decided to give it a chance. I'm glad we did. My dad stayed at Alcott for about 4 months, and overall we had a very positive experience. The nurses, caregivers, PT, and OT staff were wonderful with him. They were patient, attentive, and genuinely caring toward my 90-year-old dad. Most importantly, he left much stronger and in much better physical condition than when he arrived. One thing that really stood out to me was how clean the facility was. There always seemed to be someone cleaning, and the staff truly tried their best to care for the residents. I know people complain about the food, but realistically it's hospital-style food, and they have to prepare meals that work for elderly residents with different health needs. We ended up bringing some of my dad's favorite foods whenever we visited, which helped. I also want to give a special thank you to Ms. Fern from Social Services. She was incredibly helpful in guiding me through the process of finding an assisted living facility for my dad, and she even followed up after his discharge to check on how he was doing. That meant a lot to our family. My dad was lucky and ended up having great roommates who looked out for each other, which was really sweet to see. Thank you to the entire Alcott team for taking care of my dad and helping our family through a difficult time.

On multiple occasions, I've asked simple questions regarding my family members well-being or care…read moreroutine and have been met with rudeness, dismissiveness, or even raised voices. Most recently, I was spoken to in a tone that felt condescending and unprofessional, which was upsetting and completely uncalled for. I fully understand that this is a high-stress environment, and I always try to be respectful in my interactions. However, I believe every family deserves to be treated with courtesy and dignity--especially when advocating for a loved one's care.

Country Villa East has an amazing staff. Very professional. They care about the well being of their…read morepatients.

The worse experience ever! place is super old, as soon as you walk in the smell of urine is…read moreunbelievable! I saw residents walking around with their diapers all wet and the thing is you can smell they been wearing the same diaper all day! nurses are nasty! I sincerity won't take my dad back there! luckily my dad was there for a short time. Be aware of this place, please make sure if you really want to take any of your family members there. If you do, trust me, if you need to talk to any of the of the doctors there, they don't return your calls! they just ignore you! and when it comes to get in touch with the business office people, they just ignore you!

i wo i would like to give a special thanks too for social workers and activities department for…read moredoing all the event to go here they are still my soul gratefully a special thanks to go to darius, jeheruza, sarita kimberly crystal, kristy, destiny, vicky, kimberly 2, thank you guys for looking up my spirit i'm glad to say that since i've been here you guys showed me what family is all about thank you love you guys keep up the good work janice keep up the good work

The staff here is so caring. Everyone is positIve and helpful. Felicia the nurse is a beautiful…read moresoul, and so patient and kind. If I had to be in a care facility, this is the one I'd choose. God bless the entire staff. I'm so deeply appreciative.

Most poorly run facility I've ever been to in all my 68 years! No respect to patients every step of…read morethe way. From losing my belongings in their laundry and offering less than full price replacement, to hair in the food numerous times and then refusing me replacement meals, I was there two weeks and fell and never saw a Dr, very loud staff that makes fun of the patients, and management who doesn't manage but plays the blame game and lies. Management puts off execution just as staff passes the buck. I do not recommend them.

This facilty is incredible! The new ownership has made amazing improvements and the patients are…read moresuper happy! I am so happy this place has become a leader in care. Keep up the great work.

My grandpa is here they go beyond to help patients every time I'm there or grandma, there are…read morealways directors and managers, watching after the patients director of marketing is very polite and takes care of the patients as if they were her family. I truly recommend this place. There is constant supervision and their patient care is excellent. Thank you Sunnyview

My mom is at Sunnyviey I am very happy everyone is very professional my mom is happy, place is safe…read moreand very clean.

I wouldn't hesitate to send my loved one here!!! My mom, unfortunately, had a severe stroke and…read morebefore being discharged from the hospital I went on my search for the BEST skilled nursing facility I could find. I found West Hollywood Healthcare & Wellness Centre and couldn't be happier. The level of care my mom received was extraordinary and top notch. There are so many people to thank but EVERYONE from the CNA's like Ariane to the nurses to Jamie and Kandy in Social Services to Dennis in Activities and everyone in between gave my mom an exceptional experience. It felt like family. I was literally there every other day and they all knew me by name and took good care of my mom. She was happy and improved while there. The therapists for physical, occupational and speech therapy were outstanding and they kept me updated on my mom's progress. I even would go with her to help in her therapy so she would see me there beside her. I was sad to have my mom leave but she is now in a good assisted living that is taking great care of her. I am so thankful to WH Healthcare & Wellness Centre for all that they have done. I am truly grateful for finding a wonderful, caring place for my mom. I give them 5 stars and would highly recommend them to anyone needing a great skilled nursing facility for their loved one!

Coming on here to write yet another review of my experience. This time, my uncle stayed for…read moreseveral months in the facility and I can honestly say, their professionalism was shown all those months. The staff is caring, kind, and efficient. My uncle had some special needs and was helped by so many there. The CNAs were skilled (Especially Jacob) careful and throughout. Nurses always explained things to both my uncle and my aunt. The facility itself is clean, and they really took time to clean patients so the smells don't permeate into the halls. Call lights were answered fairly promptly which is huge. I think it's because the staff truly likes what they do, they like working with each other, and the Administrator Monica shows her appreciation for them. So, yes, I recommend this facility for the area.