Okay the good: The office management is great at responding to request and conflict management. Maintenance is great as well and responds in a timely manner. My bad experience: I recently purchased a new vehicle and brought the vehicle home at 9pm. The following morning I discovered that my car had been towed for not having a permit. I understand needing a permit as it was in the lease but my anger comes from the fact that I did not have the opportunity to go to the office to receive a permit the following morning. After paying $250 to my new vehicle out of the compound they added insult to injury by charging $5 for a new permit. The office was unsympathetic and made a condescending remark about reviewing the lease. read more

Front office is helpful sometimes , they fix most issue in a timely manner but the main issue has been neighbors who have multiple cars who cannot park and cannot drive which i can understand is not entirely controllable on their end but i had my parked car hit and left with a hanging bumper but yet still i cannot see or review the footage from the cameras they have due to privacy reasons and to solely leave to the police but i have yet to see or anything from the police after 2 months. and the second issue is the pricing of replacing keys and accessing the pool. they overly charge the price for the pool key which is a very small 2/3 inch key that is hard to track when handling between multiple household members. Then when in said pool it is disgusting. We personally had to net out multiple bugs (around 30-40) from the hot tub just to hang out in there comfortably . THEN after leaving knowing we did not leave any trash we are blamed for not cleaning up after ourselves and leaving "candy wrapper and goldfish" and cannot use the key for another month which in august is one of the best times to go. Simply because the front office is too lazy to clean up mandatory messes in their pool but are quick to cancel your ability to get it over at most maybe a handful of goldfish because we did not even eat any candy when we went. Will not be renewing my contract this year read more

I have mixed feelings about my experience living at Crescent Cove Apartments. There have been some positive aspects. When our washer broke less than a year after moving in, maintenance eventually repaired it and management reimbursed us for the money we spent at the laundromat by crediting our rent. I appreciated that effort. However, the repair took approximately three weeks because they were waiting on a part. During that time, my husband and I had to haul laundry to a laundromat while juggling four jobs between us, caring for an autistic child, and raising a one-year-old. It created a significant hardship for our family. We also experienced an incident where our upstairs neighbors flooded their apartment. Water came into our unit and ran down a wall containing an electrical outlet. Fortunately, there was no lasting damage, but it was concerning while it was happening. Another ongoing concern has been excessive noise. There have been multiple occasions where loud music has continued late enough that we felt it was necessary to involve law enforcement. As a family with young children, including an autistic child, having a peaceful living environment is very important to us. We have also repeatedly dealt with the smell of marijuana entering our apartment from neighboring units. We have submitted multiple complaints because we are concerned about our children's exposure, but the issue has continued. One of my biggest frustrations has been the pool. It seems to be closed frequently for cleaning and maintenance during times residents are most likely to use it. For example, yesterday it was closed from 11:00 a.m. to 5:00 p.m., and today cleaning began at 5:00 p.m., right when many people are getting home from work and school. The pool access rules are also extremely restrictive. Residents must have a key card and wristbands. Even when wearing the required wristbands, residents cannot enter through the lobby and must go through the pool gate. The process feels unnecessarily complicated for paying residents. My most disappointing experience has been with the office staff. Francesca has repeatedly come across as dismissive, condescending, and unhelpful in my interactions with her. On one occasion, she stated she had called my husband with an update, but that was not our experience. I have also found it very difficult to speak directly with management, as calls do not seem to get transferred when requested. Overall, while I appreciate that some issues have been addressed when brought to management's attention, the recurring noise problems, persistent marijuana odor, maintenance concerns, pool accessibility issues, and customer service experience have made living here frustrating. Based on my experience, I would encourage prospective residents to carefully consider these factors before signing a lease. read more

Don't make a mistake on the application online. Evidently, no one knows how to get it corrected. Also, they may accept a check at first...be ready to take yet another trip out because they really don't. Money Orders are the best bet. They seem to want to help, but don't know how. But it's better than Cityline Station by miles so far read more

You do not want to rent here Omg. You use seven dollars worth of water and your utility bill for water and sewer and trash is $90 a month. And they don't tell you this when you get an apartment here. The woman in the office is one of the nastiest people I've ever spoken to . and there's dog poop everywhere because most of the people that live here don't think they have to pick it up. read more

we have lived here for 2 years now. all good experiences through and through. Management is flexible and very easy to communicate with. absolutely love it here. read more

Keeping you all up to date issues still not solved. Management could care less about hiring experienced maintenance men. Tammy manager is aware of the filth but will not do anything!! Nothing has changed in seven days read more

Hands down the WORST place I have ever lived. When we moved in, our screen door would not lock and the AC was frozen over. They informed us that we can only turn it down 3 degrees at a time otherwise this will happen. After turning off the AC to let it thaw, we did what they said and our AC would either break or freeze over at least once, sometimes twice a month. The maintenance guy would routinely have to fix it and when I asked him why they wouldn't just replace it he said that each unit would cost $5000 to replace and the current AC units were 25 years old. I'm not exaggerating, I think by the end of our 12 month lease, I had called maintenance about our AC anywhere between 15-20 times. The utility bills are ridiculous. You have to pay the water/sewer/trash average for your WHOLE building - each month we paid $100 despite there only being 2 of us and generally keeping our usage low. We were literally paying for families of 5 that lived in the same building. One month I got a bill from Xcel Energy for $300, and upon asking the office about it they told me to call Xcel because it was probably their fault. Guess what - it wasn't. It was an issue with the heater and AC unit. The office told me to pay it and then I had to ask if they would pay a large portion of it since it was their fault. I shouldn't have even had to ask for this, it should have been a given. But, after all the trouble, I had to wait 2 months so they could get it "approved" (?!) and then they finally gave me $150 credit on next month's rent. If compared properly to my regular usage for energy they should have paid about $210. Oh, and about a month after we moved in I went to turn the knob to my shower and it literally broke off. It was the weekend so we had to call emergency maintenance to fix it, since I had no way to control or turn off the dripping water. Upon move in, we also requested to pay the extra $40 a month to get a washer/dryer; however, they installed a washer that was broken. The spin cycle didn't work, leaving my clothes soaking wet and smelling like mildew. I had to dry them for 3-4 cycles for them not to be dripping and even then they smelled awful. We requested a different washer/dryer and they told us that the last set they had was the one they just installed. They did order a new set and installed it, but it took two weeks to get it and by then I hardly had any clothes left that didn't smell like mildew. If they knew the set was broken why would they even install it in the first place?! There's no way they didn't know. They were probably just hoping we wouldn't say anything about it so they didn't have to fork over the money to purchase a new set. The walls are paper thin. You can hear all the neighbor's fights and crying babies. No peace or quiet, ever. The pool was regularly disgusting, and it was constantly closed down for maintenance or "cleaning", although I personally find it hard to believe that they routinely cleaned it due to the amount of times I saw it green. Our mailbox was broken the entire time we lived here, despite complaining to the office about it. It would have been very easy for someone to steal our mail and we're lucky no one ever did. Lastly, when we moved out, they charged us for broken blinds, even though the blinds had been cheap and broken from the beginning. Overall, this place is the definition of cheap. The office ladies are always very pleasant on the phone, but the lack of action or care shows that they truly do not give a fuck. I walked on eggshells the entire time I lived here because they were already so unhelpful, I didn't want to piss them off in hopes that they may at least help a little bit. Now I'm moved out and I have a portion of my security deposit back, so I can tell them how I truly feel. There it is, Crescent Cove. Do not be fooled by the cheap rent. The insulation is awful so your energy bills will be outrageous and again, you have to pay a portion of everyone's water/sewer/trash on top of that. Nothing about this place is what it seems. Do not waste your time here and if at all possible, live anywhere.... LITERALLY *ANYWHERE* ELSE!!! read more

I've lived here for a year now and overall the apartments are not bad. They are actually nice compared to other apartments in this area of town. I do agree the walls are thin and the laminate flooring amplifies sound. I can hear my neighbors conversations through our shared wall some nights. The apartment has some flaws but maintenance has been pretty good about getting things fixed. As far as the complex being dirty that is not my experience here. No dog doo near my building at all, parking lot is clean, common areas are clean. The water sewer and trash are prorated it's based on how many people live in your apartment so a family of 5 is going to pay more for those utilities than a family of 2. Everything is electric including the furnace so there is no gas bill and for my family of 4 our electric bill averages $125 per month. The only issue I really have with this complex is their parking policy and their predatory tow company they use for unauthorized vehicles. Busy Bee towing is a scam and intentionally tows vehicles on the weekends so they can charge extra fees to release it. They also do not adhere to the tow laws in Colorado and Crescent Cove management seems to be ok with that. Hopefully they're planning for visitor parking now since they are building more apartments right next door. read more

Lived here for 2 and a half years and for the most part it had been ok. But the loud neighbors upstairs and a thermostat that was "fixed" yet continued to not work and gave out ridiculously high energy bills and no heat was the least of the problems. At our 2 year we opted to get the carpets cleaned and the maintenance guy used a rug doctor even though in the lease stated that those were not allowed and now we have to pay 600$ AFTER they already took our 750$ deposit because of the carpets that had already smelled like cigarette smoke and mold prior to our move in. It was my mistake in not making sure that all these things were properly addressed prior to my move in, I will take responsibility for that, regardless that I was in a rush and expecting a baby at the time. But this complex acts like they are luxury apartments and by all means they are not. If you need something semi-cheap and temporary this place is great for that, just make sure they explain everything that happens after move out to you to a T because they will do everything they can to keep the deposit and charge you even more after the fact. read more

I've been living in this apartment for a few months now and from what I've seen is a very mixed bag of things. Firstly; Maintenance doesn't do anything nor help out with anything when anything happens to break in the apartment. It's all just a big mess of upper management not wanting to help and acting in some cases snobby towards the tenets. Security is awful as my mailbox has been broken for a long while with no assist or aid to make sure mine and all the others residents mail is safe. Secondly; The appliances are just the worst, my dishwasher doesn't wash, the stove is passable and the fridge alright. If I didn't already own my own washing machine and dryer I'm almost certain they'd be the same either failing or about to die status. Finally, with all this being said. I feel the price is workable with it the only saving grace of this abysmal living space... In the long run, if you need some place cheap, go for it, if not? Look elsewhere. read more

I just moved out of the dumpy apartment they gave me not the one they showed when I moved in. The reason for the 11 page lease is so they can screw you in the end with false charges. They want to keep all my deposits and charge me a grand more. I left the place cleaner than when I moved in! And if you think rent is a good deal wait till you see what they tack on as charges per month. On a regular basis I had to prove I paid rent on time because the administration was not at all on top of things..might I add every tenants pays $3.00 per month for administration fees! Who does that and how much do they pay their staff. Stay away from renting from this business and any other M. Timm Developements read more

tHE PLACE SUCKS, at one point this was the best place for living, as far as student, small family went, but so many management changes, this place is now a dive~ read more

This is by far the worst apartment I have ever lived in. We reported issues that were never fixed, when they screwed up our rent payment, and we called to get it fixed, they were rude and told us that we had made a mistake. It was so bad we had to contact their corporate office. Now, we feel bullied. We are moving out, and the end of our lease couldn't come sooner! read more

They are charging $1100 a month for a 2 bed 2 bath. They hot tub never works. You have to split the water bill with the rest of the building. They bully and harass for parking over the curb or for having tinted windows where they can't see your parking permit. The grounds are strewn with garbage, nobody picks up after their dogs, and the buildings are filthy and they never clean them. Why trust a place that charges up the wAzOO, harasses their tenants, and doesn't maintain their facilities? Look elsewhere! read more

This property offers a few amenities but many elements of the very long lease are not openly discussed. This property accepts cats and dogs but does not allow children to have small caged pets such as hamsters or Guinea pigs. Be aware of taking the time to read the in-depth lease in advance. Also maintenance issues are difficult to get resolved. I had a light fixture fall due to the vibrations from a truck outside and shatter on the floor. I called and requested a new one and that was ignored for a month until I called again. I am still waiting for a screen door that was promised to be replaced 5 months ago and be very careful to not park with your bumper even a couple of inches over the sidewalk. In the winter, my bumper was literally one inch over the curb and the staff applied an adhesive sticker to the side window of my vehicle when it was 5° outside. This complex is dictatorial in its management practice and offers zero flexibility to its residents. read more

If you value safety, quality customer service, and honesty in how your money is handled, this is NOT the place for you. I was consistently disappointed and frustrated with the staff and am currently having to take them to small claims court over their withholding over $700 in deposits. I realize rentals are in short supply in the area, but I urge you to find another place to live. Crescent Cove is not worth the money or the trouble. read more

This is the worst apartment complex I have ever had the misfortune of living in. Their show apartment is nice, then the bait and switch happens when you move in. We have 37 burn holes in the carpet and they refuse to replace it, and insist that we be charged 150 on move out to "Clean the carpets". There are so many stains I stopped counting after 100. The light fixture in my daughters room fell off after three weeks, almost hitting her. You can see the subflooring between the kitchen and living room, and in various spots in both bathrooms. I spent two days cleaning the place before allowing my stuff in here. The previous residents used blue soap. It was still in the soap dish in the master bath. The water heater has broken three times, still not fixed. We have five minutes tops of hot water at any given time. The amount of dirt and scum in here is disgusting. The handles fell off the closet doors after a week. The fridge had a massive leak within the first month. The door to the third bedroom is broken and will not close. There is paint splattered everywhere on the carpets, doors, flooring, and cabinetry. The cabinet doors in the kitchen are broken, and glued back together. The stove has mismatched parts and the back left burner smelled of marijuana residue which will not come off. I cannot use that burner. I wrote up over eight pages of problems and not a single one has been addressed. The heater/air conditioner leaks, and when I opened the access closet up to find the sound, there is a 5 gallon bucket under it to catch the leak! They never changed the air filter before we moved in, so we had to do it ourselves. Today I came home and there is such a strong odor of chemicals in the hallway that my daughter is at risk for an asthma attack. I called the office, and the response was, yeah, they did work on the counters. No apology, and when I asked if they opened the windows, she laughed and said she will try to make sure those get cracked before the guys go home for the night. For 1050 a month, this is the worst place I have ever lived, and I lived in my car in my youth. This place makes over a quarter million dollars a month, and they cant even clean the dog urine stains in the hallway. AWFUL. The only reason we did not leave immediately upon walking in is because I was starting a new job on the monday following(We moved in on a friday), and we were moving from New Mexico. We checked with 15 other apartment complexes all of whom had waiting lists. Three realtors later, NO ONE else had anything for months. read more