This place isn't worth the money you spend there. The appliances are old, lights are always…read moreflickering, and there are bugs everywhere. There was a gap between our front door and we had bugs in our entry way all the time. They never sprayed for pests so I ended up doing it myself. I will say that when we had an issue with appliances the maintenance team were on it! They worked super hard. They don't have good signage on the apartments so if you are moving in or ordering something count on it getting lost. The doorway and stairs are super narrow for some reason. The parking and trash is really bad there. The trash is always overfilled and if it's windy the trash will be all over the complex. Not enough parking and if there is it's a spot in an alley behind the complex. My car had been broken into two times when I parked back there. If they try to sell you on the fact that they have balconies make sure you see it for yourself. The upstairs apts have wooden planks that haven't been cleaned or refinished in a long time. Ours had some drawings from the previous tenets kids and we would get splinters from the wood. Management is a revolving door someone is always in training and doesn't know the answer to your question if you call. They are friendly and nice but not super informative. They have made moving out even harder than moving in. It's better to spend your money on a nicer apartment :/

1385$ for no parking. Reported lady who wasn't disable parking in handicap meanwhile I'm 100'/'…read morepercent disable vet had to walk 3buildings away. Reviews before moving in of not receiving deposits for whatever reasons did not believe it now I do my apartment was military clean with a white glove. I found crap behind the oven and drawers from a previous renter. Yes, I had two dogs, but I had my carpets completely steam cleaned. What do they do? They knew exactly where to go to pull the carpet back which is the door entry where you're cleaning the grooves of the door and waters leaks under, they claimed that it was mowed and they're gonna have to replace the whole carpet and keep my deposit carpet a professional carpet cleaning company that came in and cleaned it and told me there's no way in hell that's brand new carpet so forewarning nice apartment little over price good luck on parking after 5 o'clock And don't plan on getting your deposit

Let me preface this review by noting that I lived here for one year back in 2011-2012…read more In short: I would only recommend living on Creekstone if you can get a top floor unit and if you have roommates. Stay away otherwise. The location, in my opinion, was great. It's close to shopping and it was close to where I worked at the time. It wasn't unreasonably far from UNC and it was very close to AIMS. It is definitely located on a nicer side of town, however that made it more expensive. I never had an issue with crime and had no issues walking around late at night. Never had my car broken into nor did I see anyone else have the issue. The amenities were fair. Pool and hot tub was nice; although I rarely used either. I never touched the business center (or anything in the clubhouse) but I could see it being useful to those who didn't have internet/personal computer. The leasing staff was generally fairly nice. They were respectful, remembered our names, and for the most part seemed to care about our well being. The manager of the complex at the time, was the exact opposite. Her personality was very fake and she did not seem to care for us at any point during the lease. Thankfully, my interactions with her were limited (by choice...) thus making her not a huge issue. The apartment interior itself was decent. The kitchen was a little bland; the finish being particularly boring. However it accomplished what it was supposed to do. The carpets were clean but did show signs of normal wear and tear. Our unit had vaulted ceilings which was definitely a nice touch. The bathrooms were similar to the kitchen in their boring finish. You really have to decorate to make the place feel alive. When we first moved in (and upon move out), the apartment was uncomfortably white. There are very few other colors (besides the carpet). Overall, I had very little complaints about the interior. It was a 3 bedroom unit, but it did feel quite cramped at times. We had a unit on the highest floor. Thus we dodged noise from any neighbors above us. Those who lived below could barely (if ever) be heard. I had a few friends who have lived at Creekstone. However, they lived in similar units, and so I never got to experience the noise level of an apartment unit that was not the top floor. Neighbors that shared a wall were also a non-issue. The only problem with noise came from outside the apartment. Our unit overlooked the pool and (as expected) we could hear whenever someone was at the pool. It wasn't just the pool though. Typically, anyone who happened to be walking by our building could be heard if they were talking. Most of the time, it would remain completely quiet at night, but there were a few annoyances of drunken conversations happening outside our windows. When it comes to price, being that we lived in a 3 bedroom, it was reasonably split three ways. At one point prior to moving in with the two roommates I had considered a one bedroom. The pricing (back in 2011) was ridiculous for a unit the size they were offering. There were far cheaper places in Greeley that offered the same (if not more amenities). Overall, I didn't really mind my stay at Creekstone. The convenience for my work would have made it worth it had the one-bedrooms been more reasonably priced. I definitely wouldn't make it your first choice as there are better places that can be found. However, if you've got roommates and most of what you do is in southwest Greeley, then it's a decent choice.

They do not care about you. They take your deposit and promise the world but give you nothing and…read morekeep your deposit. They are crooks with no morals. Watch your ass.

Expensive, but well worth it to live in a nice place in a sketchy area. These apartments are super…read moresafe, well lit, and clean. They are super modern and the staff is extremely friendly and helpful. Maintenance can be a nightmare here though. They take forever even if it's urgent and sometimes don't fix the issue the first time.

Terrific location! Beautiful complex with an excellent landscaping. Luanne the manager is amazing…read moreand makes you feel right at home! She is extremely informative and has made our experience hassle free. What a delightful atmosphere, highly recommend! Pet friendly, great pool and gym, overall lovely community, 10/10!

If I could leave zero stars I would. The customer service in the leasing office is less than…read morehelpful. My son who is a student athlete at UNC has lived here for two years. In the two years has had five major water leaks from the apartment upstairs. The maintenance crew moves slow and does not clean up the mess that was left as a result of the leak. The leasing staff does not help in any way and is totally unwilling to compensate for the time, trouble, mess and inconvenience from the leaks.

Phase 1 apartments: I also would leave a zero if possible, and highly recommend not moving here…read more The apartment is very average, management is rude, and there is lots of crime and sketchy people around. There really is a general ghetto feel to the complex. The worst part might be the huge trucks speeding through the tight parking lots day and night Had to find something affordable as a student and can't wait to leave at the end of the lease. If you're looking for an apartment in Greeley, keep looking. P.S. Apartment was dirty when moving in. Walls were greasy!

The absolute worst place I have ever rented from . from putting in maintenance requests for leaking…read morerefrigerator.( that never got fixed)To being illegally charged and harassed to pay for a bike rack that i did not even damage. I see these reviews by others and they aren't lying , be careful before signing lease here . Then to top all this off i got a bill for 3,000$ when i moved out when lease was up . Stating they are charging me for washer machine boot replacement and other ridiculous charges. Be careful where you rent from people .

The lofts is HORRIBLE. Since the middle of may our hot water has only been working on and off. They…read morewould come reset it and it would only work for a few hours or a day and then we would have to reset it multiple times each week. We have had 6 service requests since then, multiple plumbers and nothing has worked long term. The last plumber said that our water heater needed to be replaced and the lofts said they wanted a second opinion. We have an infant and have had to microwave water just to bathe him. Today they came to tell us we would have to wait a few days for the new plumber and called the gas company which said that we had a gas leak and shut off our gas. Now we have to wait for the plumber to fix it, the city to inspect it, then the gas company will come back to turn gas back on and then the plumber said after that they can come back to reattach the water heater piping. This is not going to be resolved quickly and their solution is to offer another apartment on the other side of the building for us to use to shower. This is unacceptable, having our gas off affects more than just a shower and is even harder to deal with a baby. We have asked to be let out of our lease due to uninhabitable conditions only to be told no because we never called the emergency line which was never necessary since we put in 6 service requests. It got so bad they unlocked the water heater closet for us to reset it ourselves (sometimes as many as 5x in a day) until that stopped working. They want us to pay over $1700 for us to break our lease. UNACCEPTABLE.

Horrible and loud. Neighborhood is very noisy and Multiple maintenance issues with unit. Just not a…read moregood place to live if you're looking for quietness. Parking is horrible.

When my daughter moved out, she & her friend spent about 6 hrs over 2 days cleaning everything…read moreincluding the carpets. She took pictures to show the apartment was clean. The manager did a walk through without her & marked EVERYTHING dirty & a couple things damaged. I'm sure it wasn't "perfect", she's not a professional cleaner, but it wasn't dirty & nothing was damaged when she left that final time. She found the mouse in her apartment that management really did nothing about. It was found dead behind the fridge when she & her friend pulled it out to clean behind it. She has a video of that. Dog poop on the sidewalks & in the grassy areas. Parking is horrible. I just have to wonder how many other people were accused of leaving their apartment a mess & with some damages when they too spent hours cleaning & trying to do the right thing. I've asked for make/model of the fridge along with copies of any receipts for the "damaged" things that were replaced. I notice another review says they were also charged for broken refrigerator bins that weren't broken when she moved out. Interesting. I doubt I'll get them. In reality, they probably paid a cleaning company about $70 to do a cursory cleaning because that's all that was needed. That's fine. But all the other nonsense was ridiculous. They have no shame. Typical corporate greed.

Melissa the Onsight manager has NO clue what she is doing. PLEASE make sure she tells you ALL…read morerequirements PRIOR to you giving notice at your old apt. What a mess. I would not trust this establishment. Too wishy washy.

I moved from Indianapolis to West Park Village Apartments and the assistant manager made our move…read morevery easy. Since living here, the manager and the assistant manager have been friendly, professional and caring. They go out of their way to make our living experience something special. Maintenance staff is fantastic. They handle maintenance requests usually on the same day. The complex is very dog friendly and has dog stations throughout the complex. Most of the residents are responsible dog owners and pick up after their dog. The grounds are kept in excellent condition. The entire staff goes out of their way to make this community our home. I live on 3rd floor, 2 bedroom/2 bath apartment. The apartment is great size and has washer/dryer hookups/ The only draw back is the stairs to get to my third floor apartment. The good news, I have lost 11 pounds since living here and have a lot more weight to loose. I give this a 5+,as five is the highest score allowed, so I added the plus to emphasize how great West Park Village Apartments is a great place to call home. DAWelton

Okay the good: The office management is great at responding to request and conflict management…read more Maintenance is great as well and responds in a timely manner. My bad experience: I recently purchased a new vehicle and brought the vehicle home at 9pm. The following morning I discovered that my car had been towed for not having a permit. I understand needing a permit as it was in the lease but my anger comes from the fact that I did not have the opportunity to go to the office to receive a permit the following morning. After paying $250 to my new vehicle out of the compound they added insult to injury by charging $5 for a new permit. The office was unsympathetic and made a condescending remark about reviewing the lease.

Front office is helpful sometimes , they fix most issue in a timely manner but the main issue has…read morebeen neighbors who have multiple cars who cannot park and cannot drive which i can understand is not entirely controllable on their end but i had my parked car hit and left with a hanging bumper but yet still i cannot see or review the footage from the cameras they have due to privacy reasons and to solely leave to the police but i have yet to see or anything from the police after 2 months. and the second issue is the pricing of replacing keys and accessing the pool. they overly charge the price for the pool key which is a very small 2/3 inch key that is hard to track when handling between multiple household members. Then when in said pool it is disgusting. We personally had to net out multiple bugs (around 30-40) from the hot tub just to hang out in there comfortably . THEN after leaving knowing we did not leave any trash we are blamed for not cleaning up after ourselves and leaving "candy wrapper and goldfish" and cannot use the key for another month which in august is one of the best times to go. Simply because the front office is too lazy to clean up mandatory messes in their pool but are quick to cancel your ability to get it over at most maybe a handful of goldfish because we did not even eat any candy when we went. Will not be renewing my contract this year

I just moved to the area and had a quick tour here, it was a great experience! Lovely property and…read morethe staff were very professional and friendly. Great location, close to downtown and nice restaurants.

Hands down the best apartment I've lived in and the best staff I've ever had the pleasure of…read moreworking with. Can't say enough good things about this place.

Truly baffled that this complex has such a bad rating. We've lived here for a few months now, and…read morewe have yet to have a negative experience. Every single maintenance request has been fixed within the *hour* I'm not even joking. It's always clean, the amenities are great, and the people who work at the complex are so warm and welcoming, especially Liz. She's so great! We are really thrilled to be living here and would highly recommend it.

they were rude to us they weren't very welcoming they…read morekicked us out they didn't let us look At the apartments