I visit this particular branch often because it's right down the street where I live. They always…read morehave what I need and the employees are very helpful when needed. Even on a busy night you'll wait no longer than 5 minutes in line. They are really fast with checking customers out.

Avoid this ABC store. This place is pretty bad. I live right next to it, and I always drive to a…read morebetter ABC store. I think the location is the only reason people use it because it's convenient. Other than that, that's pretty much it, because it's small and they don't have much. They're also pretty annoying other than a few nice employees. I always use the same ID for my alc every time I go to an ABC store and even here when I have to. They always accept it, and I don't have a problem because anyone knows when they void a driver's license, it's voided for driving reasons ONLY. It's still a valid identification form. They only wanted to enforce it today because the manager was there, and it's pretty funny because it's a first out of the 20 times I've been there. They even asked my boyfriend's ID when they're only supposed to ID the person buying the alcohol and anyone else bringing anything up to the counter. A manager should know better. Maybe they need a better one. They don't have as much in stock anyways and always run out of everything compared to the one on 4991 Nine Mile Road. Go there, that's the better one!!

This is the only total wine that I use unless i have to order something and pick it up from another…read morestore. The parking is super easy. All the staff have been helpful... usually if i cant find the beer or wine I am looking for they check their inventory and then other stores if they dont have it. Good prices... big selections.

I have begged them to order the beer that I prefer. Just got blown off. Wrote letter to manger no…read moreresponse. You would think they would want to please their customers. I have to drive 30 miles roundtrip to get the beer I want. I am wondering if a call or letter to corporate would motivate the manager. I know the beer is available and wonder why they could care less what a good loyal customer for years wants.

Hidden gem in the Fan district. Neighborhood bodega with an array of so many goodies! Fresh salads,…read moresandwiches and you can buy hot meals too! And the wine and beer section, top tier! The staff is super friendly and they share so many connections with their community members! Couldn't leave without getting Milán an order of fried chicken wings (she loves a wing) and she rated them 5/5 as they are seasoned well and fried hard like she likes them! If ever on Strawberry St do yourself a favor and stop by, you won't be disappointed!

The prepared food is so good and they have an excellent selection of general grocery items. I love…read moretheir Philly cheesesteak, currently the best I've had here in Richmond

grey selection, fair pricing, easy location. Definitely low key, helpful and a s et little find!read more

Great service helping find a bottle for dinner w friends. Found a great Pinot noir that wasn't…read morecrazy expensive

I went to pick up a few bottles of wines for a party. We weren't sure what to get but Phong walked…read moreus through the store, made stellar recommendations and was generally a joy. He told us about the app and hi-lighted some of ways we could make the most of it. PHONG- if you see this thank you for your attention and excellent service!

I visited the store today to use a gift card that was purchased via Amazon by a friend for my…read morebirthday. I later learned that Amazon did not load card which caused a hassle for me trying to rectify the situation. The store staff was so patient and understanding as I stepped out of the line and spent a great deal of time on the phone with Amazon. Cullen was so helpful and gave me 15% off of my purchase and apologized. Although this was not a Total Wine issue, I was grateful at how the staff treated me as I dealt with this ordeal.

I'm 28, so is my friend. Because MY license was expired, the cashier wouldn't sell to my friend. It…read morewas so bizarre. Like we are clearly both of age. She also couldn't explain to us why.

I work for a local bar and have recently had to switch ordering from the broad street location to…read morethis one. Every experience that I have had at this location has been a pleasant one. Every worker i interact with is kind, courteous, and accommodating to what I need to order. They make a strong effort to make sure my order is filled properly and efficiently. Times are tough right now, and it means a lot to be able to have positive interactions with people while navigating through this madness. Thank you!!

Best bottle shop I've visited in many visits to Virginia, great selection great service. Bring…read moreplenty of money you'll need it as they have the best of the best.

Bottleworks is a boutique shop for beer and wine operating along the same lines as Corks & Kegs and…read moreDe Fles Winkel. It's a great place for folks who live in the Bon Air area and it's not far from major highways, either. It's about a 20-minute drive from downtown Richmond. I stopped in before Yelp Supper Club -- held at an eatery in the same shopping center -- last night to see if they had any cool sours on hand. At this point in my beer-drinking life I know I need to have my Untappd app out when making purchases because I've tried so many varieties. They didn't seem annoyed that I was analyzing each bottle before making any decisions. In fact, both guys working were super friendly, not invasive of my space, and offered great recommendations. I purchased a six-pack of a local raspberry sour to share, as well as a bottle from American Solera. Looking forward to both! Their selection is curated well and they also offer growler fills. I'll definitely return if I'm in the area.