Always helpful, knowledgeable about the equipment (obviously), but they will take the time and patience with folks that are not the most comfortable getting into something new. That speaks volumes to me even though it may cause me to stand around waiting longer... i appreciate it, anyway. read more

TLDR, The big lazy guy rolling around in an office chair instead of walking, doesn't know what he's talking about and is extremely condescending... doesn't seem to care. Consider somewhere else. I called a few places the day before inquiring about a single axel tilt bed equipment trailer. I had a couple local options that had similar prices and a trailer in stock, but my family and I have rented from Cresco a handful of times over the years so I decided to go with them first. I recognized the voice on the phone and have worked with him before, a very nice and helpful gentleman. He told me they only have a single axel in stock which was capped at 4K lbs. No problem, this isn't the first time I've rented a trailer for this purpose, so I knew that with the battery conversion, my lifts gross weight is just around 2,800.. with a typical single axel tilt trailer, around a combined 3,400lbs. So, I make plans to pick up the trailer in the morning. I show up at 8am inquiring about the trailer and unfortunately the guy on the phone isn't there. The two guys in the front office ask me about the model lift I have and what the lift height was. Knowing these guys won't know my lift because it's an older rare brand, I respond "it's a standard size 3k gross pound scissor lift", and the guy sitting in the chair asks again, rudely, "what's the MODEL of the lift". I get it, height generally dictates the weight, but this isn't always the case. So I give it to him and it clearly doesn't register. The other guy heads out to check out my car, while the other larger fella who can't be bothered to stand up, interrogates me more while he rolls about on his office chair. "No, you're going to need a dual axel...". I explain that's not correct, their 4k cap trailer will be fine because I'm well under 3,000 lbs and the right size. The other guy comes back in and tells the lazy fella that I have a "4x4 Crosstrek", prompting the big guy to say, "you need a 1/2 ton truck, you can't tow with that". I don't know where this guy gets off thinking he knows what cars can tow what.. but my Crosstrek is rated for 3,500 lbs, manufacturer specifications. Meaning, not only can I tow this trailer fine, but I can even tow it loaded with my lift, if I wanted. I explain to the lazy big guy, "I'm just picking this up now and will be hooking it up to my truck when I get back..." he cuts me off and says, "doesn't matter, your car can't handle the weight, we're responsible if you crash, it has to be a 1/2 ton truck or larger, that trailer has surge breaks". First, BS.. these guys bare no responsibility for any crashes I cause and their contract and insurance waiver makes sure of it. Second, I of course don't expect them to break their rules, but the fine print in their terms specifies tow capacity, not the size of your truck. So I ask him calmly, "where does it say '1/2 ton' and not weight cap", he cuts me off again "doesn't matter, your brakes can't handle the trailer, the trailer has SURGE brakes.. do you get that, it has SURGE brakes.. your car doesn't have the power to stop it", I asked him to please not talk to me like I was stupid. The problem is, this lazy bumpkin doesn't understand that my car is much more capable stopping with its 4 wheel oversized disk brakes than most peoples 3/4 ton pickups which have weak drum brakes on the back. Again, I'm only towing an EMPTY, 1300lb tilt trailer with my very capable "4x4" Crosstrek. I don't even owe it to them to tell them what I'm towing, since I'm fully responsible. He repeats, "you need a 1/2 ton..". It was clear this wasn't a discussion, just wasted time in a condescending tone. I finally had enough of this guys rude attitude. I've debated him because he is wrong, but I've been polite up until now. His ignorance is messing with my plans and he's being extremely offensive with the way he's talking to me. So I throw it back. "You know what, ufck you guys. you're making things up and you're being extremely rude and talking to me like I'm stupid." As I walk out to take my business elsewhere, I turn around at the door, look straight at the big guy, still rolling around instead of walking, and repeat, "you are a very rude person". This is where I make a promise to myself to leave them a review. He responds, "good... good.. .. I LOVE it!".... What a prick! Well I hope you love this review too. This guy has literally been here since the age of time, quite possibly the manager.. he clearly doesn't care anymore. I leave and call their local competition. Same trailer capacity, same price. I show up, hook it up and head out without the grief given to me by Cresco. It only threw off my schedule by 2 hours, all because of this extremely rude, complacent, lazy old fart that thinks he's smarter than his customers. Never again, and I'll make an extended effort to discourage anyone I know from renting here. Every single customer turned away by this is well earned. read more

So glad I found this local gem! I will be coming here rather than Home Depot now! I rented a Honda 7,000 inverter generator and absolutely loved it. The price was reasonable and it did the job (had a whole live band playing all night!). I will keep these guys in mind for my next event and 100% recommend. Bonus: you do not have to worry about gas they take care of it! read more

Cresco Equipment Rentals - Honda 7,000 inverter generator - Machine & Tool Rental Near Me - Fremont, California

Been coming to Cresco Fremont for a couple years now. These guys are awesome and work as a team. The counter guys are quick and very helpful. The shop and yard is always clean and organized. The equipment is always ready and works with no hassles. read more

Once again, a great business is just a business with great employees. Have been coming here for over 15 years. Always have what I need and are extremely helpful on how to use the tools I rent. All the employees are great, Kevin seems to work 7 days a week, as he's always there. Load and off load the tools, quick service, just consistently on top of it! read more

Need a tool for a day or 2? Why buy it when you can rent it? No storage, no upkeep, and you don't need to buy replacement parts (sharper bits, blades, etc.). Great selection, great advice & service, and fast & easy process. Open Saturday & Sunday! Great for weekend projects! read more

Cresco Equipment Rentals - Machine & Tool Rental Near Me - Fremont, California

I rented a sump pump from them yesterday to drain my hot tub. (mine was not working for some reason) Great customer service, friendly staff. I've rented from this site only a handful of times over the years, always receive excellent and friendly service. read more

Excellent customer service! They are professional and courteous, most important they give you advice on what you need and they dont try to over sell you on anything. If you are looking for rental equipment of any kind this should be your first stop. read more

Brandon and Kevin where very helpful in making sure I get the right equipment. We had to excavate a 60ft retaining wall next to my house. I rented a skid steer and an excavator, they showed me and my dad how to operate it, definitely will rent here again. Thanks guys. read more

These guys are pros. Been going here since the 70's when they were Centerville Rents......the son still runs the place. All their equipment works well and is properly maintained - they won't send out anything that is shady. I've had lots of "I need to have something today" rentals there and they never dissappoint. When I've run late and will be coming in 10 minutes late, there's always someone who will stay for me. I wish every company was managed and staffed this well. read more

Stopped bv on WED 12/28/2011 at 1:30PM (mid-week post lunch) to pick up some propane. The gates were locked and no one was available either by phone or in person for an explanation as to why. Can't make your customers happy if you aren't open during the hours you claim to be. Normally this place is well run and the people operating it are helpful (4-5 stars), not on this day. read more

We have a family of Farrel cats living in our back yard. I had to rent a humane animal trap and bring the little kitties to the animal shelter. This shop has a ton of things you can rent big diggers and small power tools anything you could or would ever want. All I needed was two cages. The men there were really helpful and helped me carry out the cages to my car. They even did a demo in the shop for me to show me how to use the cages. 6/2 We have thus caught 2 of the 5 kittens in my back yard. The mom and the other 3 kittens are still awaiting capture. I bought them fancy feast hopefully it will entice them into the Cresco Cage. read more

One of the only local options for small-to-mid-sized equipment rentals. I paid $34.88 (including tax) to rent a 7-ton electric log-splitter for just four hours. They warned me that this splitter had gotten mixed reviews, but the next size up was over twice the price and required a trailer hitch (which I don't have). The unit handled most smaller pieces of wood OK regardless of hardness, but the oak pieces over 6 inches in diameter were usually too much for it. As a result, I was only able to split about 60% of the wood I wanted too, and what it did split took longer than it should have. Also, I'd wanted to rent the unit on Saturday afternoon (Dec 27), but it turns out they closed at noon for "holiday hours". No voice mail to tell you this -- I only figured it out by going to the corporate website and searching for the Fremont store's hours. All-in-all a mixed experience. The staff is very helpful, but I can't give more than an average review considering the prices, equipment quality, and limited holiday season hours. read more

The staff here are especially helpful and professional. They don't make you feel stupid if you aren't quite sure what you need. They are flexible and reasonable. I was impressed and grateful for the service I received from each team member today. read more

These guys are awesome. They know every in and out of every single equipment that they rent. No matter if its a carpet shampoo machine or a 24 foot flat bed truck. Each guys is well trained and I think that each guy here has been working there for atleast a dozen years. They are a little pricey, but they usually have anything and everything you can ever need. They even deliver some equipment for you, if you don't have a truck youself. You will not got wrong when you rent from these guys. And again, Awesome customer service. read more

Have been to this Fremont location a few times to rent a rototiller. Recently we rented a carpet shampooer. It worked better than the one at Dale's or the grocery store! Cleaned well and sucked up most of the dirty water and the carpet dried quickly. The best part is they teach you how to use the equipment and load into your car. read more

I travel all over Ca and use a bunch of different rental yards. Cresco is the best. If you go to this one see Rick... he is the man. Super friendly, very helpful and professional. He knows how to treat customers which is hard to find these days! read more

I was looking for a metal detector and I searched all over and Cresco was the only place that had One. I was searching for a beloved ring and I really needed one and the gentleman were so kind and considerate. They said that they would even keep their fingers crossed for me. They have everything under the sun and they were courteous and friendly. read more

My company has used Cresco for a few of our northern California events. John has always priced matched or came in less than all the competitors. Their carts are clean and newer. John even gave me his personal cell phone in case anything happened. Only reason why they aren't 5 stars is because one of their 6 passenger carts went down (they fixed it immediately though). I will continue using Cresco in all my future events and I advise you to as well! read more

This rental yard is great. Our company has been renting trucks and equipment from them for years and they are always very accommodating. The entire staff is friendly and helpful, especially the brothers. We always recommend them for any rental services. read more

Great service, problem free experience, everything worked as promised and we even got a discount for bringing the cement mixer back early. Very nice people, answered all our questions, I love the prices. This makes those DIY projects so much easier for us homeowners. thanks guys we will be back. read more

These guys are real professionals. Both when I picked up and dropped off I was in and out of there in 5 minutes flat. Good tools too.

I rented a huge log splitter last weekend. The employees were wondeul and showed me how to use the machine. It was hard work but we got it done thanks to the big machinery we were able to rent in fremont. I also got my BBQ propane tanked filled. He explained to me that the exchange places are Not filling them up to capacity. He was right I checked blue rhino and it says right on their exchange place 15lbs. The tanks hold 20lbs. I recommend Cresco to anyone needing to rent large equipment. read more

Workers are quick and helpful. Tell you when to bring back equipment to save money and don't try to rip you off if you are a little late.

Kevin was a great help and offered great advice on what tools to get for the job. For a first time diy this is great place to start

Cresco Rentals in Fremont is an Top-star business I went there for the first time, amazed at the variety of tools one could rent at reasonable prices. To me, it allows finishing projects or starting on "need to do" projects possible. Also the people who work there are so "real". So many times a person believes "this is exactly what I need as far as tool and time needed--and instead one goes back to the project location and is astonished to find out otherwise. Cresco Fremont's hourly and day prices allow us to be able TO ADJUST and get the right tools needed and time needed; But, also, they are fair in handling unexpected changes. But, as vital and more importantly, their customer service and the genuineness in their service that cannot be beat. Dave, Rick Kevin, Garry and this other really great younger fellow (brown haired tall and very strong appearing) each were knowledgeable, well versed in knowing specific detail and attention to detail, each knowing pros and cons of "project factors" and their tools. Also, I noticed how they each take the time to make sure a customer understands how to use the tool--by demonstrating it. I find their hours of operation vital to assist us customers in going to and from their business. I appreciate each time their also helping me load the equipment in my vehicle. Thus, to me, their entire package of customer service is complete. I believe they are a Five-Star Business--Completely. Thank you to all of you there at Cresco Fremont, as I work on a Sunol project. I would definitely recommend you to anyone. I also would definitely recommend people to drive to Fremont from other cities. I have been very satisfied in discovering such an outstanding local rental equipment business near the project. read more

Great place to rent equipment. I've rented everything from sledge hammers to back hoes. The people are friendly and know their stuff. They even deliver. read more

Very good rental group (I know that the company has changed hands, but fortunately a number of the staff have remained over the years). Have always been happy with the way I have been treated and they usually have anything and everything we've needed. Excellent service, thanks again guys. read more