We continue to see Dr. Weitz and her staff. There is excellence everywhere within the practice…read more Thank you once again for your continued care, and sincere approach and dedication.

Dr. Weitz is a fantastic dentist! Had to switch to a new dentist because of insurance. But she was…read moreawesome, very thorough and explains what she is doing before she does it!

After years of going to the dentist, I have never had such a great experience as I've had with Dr…read more Meera and her staff. As an anxious patient, Dr. Meera and her entire team handled me with kindness and professionalism. Dr. Meera is truly an angel. Her skills as a dentist are amazing, because this is truly painless dentistry. Dr. Meera has done a root canal and extraction on my teeth, and both experiences were exceptional. She is fast, calming, and her expertise is top notch. I've recommended her to family and friends. If you are looking for a dentist and staff that care about you as a patient and want to receive the highest level of care, I highly recommend this practice.

Was sent email reminder of my appointment a week ago. Was sent an email reminder 2 hours before my…read moreappointment. Show up at my appointment only to find out they canceled my appointment because I didn't respond. Took 3 hours off my work day for this.

I've been terrified of the dentist since a traumatic childhood experience, and it's kept me from…read moretaking care of my dental health. Even in my 30s, I still carried that fear and embarrassment until today. Dr. Martin is truly a godsend. She and her staff Ashley and Kam were absolute angels. From the moment I walked in, the front desk team was welcoming, kind, and reassuring. In the chair, Dr. Martin showed such compassion and patience that I've never experienced at any dentist before. Her bedside manner is incredible. You can feel her genuine passion for her work and her care for her patients. I was especially nervous about the needle, since it has always been a huge fear for me. But I honestly didn't feel a thing. I was blown away. For the first time in my life, I left a dental appointment not in tears of fear, but tears of relief and gratitude. If you've ever been afraid of the dentist, please know you will be in the best hands with Dr. Martin and her team. I can't recommend them enough. I'm actually looking forward to going back and finally taking care of my dental health.

If I could give more stars I absolutely would. The staff was more than accommodating, helpful, and…read morejust plain pleasant to deal with. I would recommend you folks to anybody and everybody, thank you kindly. C. Baldo

Always incredibly accommodating and helpful!! Every experience is consistently positive. I would…read morehighly recommend if you live in the Bartlett area. :)

I have been very satisfied with how professional, courteous, and efficient the office runs even…read morebefore COVID. Since then my visits have made me a life-long client of the Doctor and his amazing Team! Dr. Ficarella is very personable and most important he's gentle when it comes to working on your gums and teeth. The office is warm and inviting without being loud. I would recommend the office, Dr. Ficarella, and his staff to anyone in the Bartlett area!

If you have emergencies or prioritize receiving medical care for serious illness- this is not the…read moreplace for you! There is no acceptance nor exceptions for these kinds of people here. You will not be treated with respect. My self and my daughter's were not.

My wife and I were happy customers here for about 2 years and I used to have a 5-star review here…read more(now removed). Then Dr Safi and Dr Albazzaz left and everything went downhill fast. I don't know the third dentist (Dr Javad, I think), so this review is a reflection on the office staff and not him. When I heard Drs Albazzaz/Safi left, I called to inquire about what happened. I had a hard time getting a live person to answer and when I did, she was clueless and said her manager would call me. No call back. I called again a couple weeks later and left a voicemail explaining that I had questions as to what was going on with their practice. Again, no call back. I'd had enough, so found a new dentist and called to cancel my upcoming appt at North Ave Dental Associates. I explained why I was leaving and they canceled my appt. Then, lo and behold, I get a call from their office a few weeks later asking to set up my next appt. I politely told them for the second time that I was no longer a customer. My wife had an even worse time- she emailed them in March to request her dental records as the new dentist required them. No response. She had to follow up both by email and phone several more times between then and early August before they FINALLY sent the requested records. Dealing with a dentist office should not be this difficult. The dentists here may be fine, but so are a lot of other dentists and many of them would come without the office staff headaches.

Before CS Dental Associates, going to the dentist was a nightmare!! One dentist dropped my crown…read moreand I spent 20 minutes on the ground with her looking for it so I didn't have to take another day off work to get that done. Another was so strung out on caffeine, I swear I never saw him blinked. So when I found CS Dental Associates many years ago, I never wanted to go anywhere else. I even commuted in to see my dentist when I lived in downtown Chicago. They have several dentists working here, and I actually saw a few of them for various reasons (maternity leave, vacation, etc.) I was nervous every time they made an appointment for me with a new dentist, but they have all been great. They give me the play by play while they're working in my mouth, which helps me stay calmed and informed. In the recent couple of years, they were able to assign me a regular dentist. This is nice since he knows my history and I am comfortable with him. The staff is friendly, the office is clean, and there's a TV in the waiting room. It's conveniently located a few doors down from Jewel, so I can get my grocery shopping done at the same time. Hooray to efficiency!

I am very happy with the hygienist I had this last time. She did a great job. Dr. Kim is great and…read moreloves to sing while you are there. I have always liked her and she is very good and thorough. I also have seen Dr. Gauger to have some teeth pulled and he was very nice and took his time to make sure everything was numb prior to starting and during the removal. I like Dr. Kim but the one thing I hate is being upsold when I am there. That would be my only complaint. The office is very clean and nice.

It was just a regular cleaning appointment but if you suffer from dental work anxiety like I do you…read morewill appreciate the calm, friendly and gentle approach that Dr Jamie Hofmeister has established in her practice. Rob the office manager is always on top of dealing with insurance, making appointments and answering questions. Their hygienist is very encouraging and helpful and the office is spotless. I highly recommend this family dental office in Bartlett.

Been so happy with this Dentist and staff. Everyone is so friendly and accommodating. I have some…read moredental anxiety and they are all so kind and patient. They've also been great with flexibility.

The quality of care is amazing. I recently had an appointment for an implant. Dr lane was…read moreprofessional from start to finish. They got me in the same day and worked with me and my anxiety. The dentist is never a Great place but with Dr Greg lane the experience was 5 stars. I waited a couple months after my implant healed to get the crown and now I have my tooth back. What an awesome experience. Then younger dentist had the technology down. This was a quick easy appointment.

What an amazing group! I was a new Patient recently and was treated like family! Can't say enough…read moreabout this place! I had an emergency and they got me in right away and treated me as if I've been a patient of theirs for the last 20 years! From the front staff who were amazing to the Dentists, I was always at ease! Great atmosphere great group! I highly recommend! Already have my cleaning booked!

I'm really happy with the three Kim sisters! (There's literally three sisters running this dental…read moreoffice, which how cool is that, haha?) Their office is conveniently located by the 390 entrance on Lake Street in Hanover Park, so I've been able to hit them up for my appointments much more easily than dentists with offices way out in Arlington Heights or Barrington. So far, I've had a couple cleanings here and each has been painless with a gentle touch. I was advised of a few potential cavities and being in my 40s, I was a bit like "Nah, they won't develop into cavities since I brush 2x per day and floss occasionally," but sure enough -- a few teeth have started hurting between my 6-month cleanings (I blame cocktails and pastries, LOL). Naturally, filling a few cavities -- versus neglecting and pulling those teeth -- is my next agenda here. There you go: they're very friendly, affordable (in conjunction with my insurance plan) and really local since I work in Schaumburg and live in Hanover Park. Their office staff is great too, keeping you in the loop with texts for appointments and general updates.

Hi, I've never posted a review, but this lady needs to lose…read morebusiness. I went to her for a cleaning and she told me that I needed a deep cleaning about after a 10 min. check up. I floss at LEAST once a day and brush twice. I just couldn't belive my teeth were that bad. She got a predertimination from my insurance and it would cost $970 about $600 out of my pocket. I himmed and hawwwed about going. I heard horror stories about it. My gut said to get a second opinion. So, I did. It cost me $121 and I brought my xrays and chart that she had done. My chart read 4,5's through out all my back teeth. Well, when I went to get a second oppinion, my teeth were actually 2,3's and 3,3's I had 2 3,4. NOT ONE 4,5. She's a LIAR. If she does that to 100 people a year (probably way more) do the #'s she's making a lot of money doing unnecessary work!!!!!!! I'd advise you NOT to goto her. And if ONE person changes their mind from my post, it was worth taking the time to post. Find a different dentist that you can hopefully trust. I didn't even want to give them a star. She doesn't deserve it. I've emailed her asking for a refund for the exam that was lies. Haven't heard from her.

Here is a copy of an email I sent to corporate. I'll update when they respond…read more I am writing to share about my experience at the Bloomingdale location. On Tuesday, January 13th, I called into work and scheduled an emergency appointment. The dentist, dental assistant, and hygienist were very kind. They walked me through the process explaining I would need to be on antibiotics for at least two days before they could remove the tooth. The office manager helped me schedule the cleaning and extraction for the following Monday when my work was closed for MLK day. (For context, I work in Northbrook - leaving my home at 6 am and returning around 6:45 pm. Your normal business hours do not work for me.) Initially, she said she didn't have any appointments for the extraction but when I suggested I would pay for my emergency appointment and call other Aspen Dental locations so I could have the rest of the procedures done on my day off, she said she would make it work. I trusted her to do so and paid the required 50% down-leaving with a Rx for antibiotics. Yesterday, I arrived for my 1:30 pm appointment. Wanting to avoid having to talk after my extraction, I asked to take care of payment right away. (I wasn't sure how I would feel after so I wanted to be able to just leave.) During my cleaning, the hygienist told me that because my appointment for the extraction was not until 4 pm (it was just after 2:15 at that point) I was welcome to leave and run errands or hang out in the waiting area. This was the first problem. The office manager did not tell me there would be this large of a gap between appointments. Again, I would have called other Aspen Dental locations. Initially, I chalked this up to a miscommunication. Without another option, I left the office after my cleaning, returning at 3:45 pm. This was the second problem. When I walked back in, the receptionist stated that she had called me. (I was in my car in the parking lot - I never received a call.) She stated that the doctor was running late and wanted to know if I could reschedule. I explained that, no, I had specifically agreed to continue at this location because I could have both the cleaning and extraction done on my day off. She slipped in the back and spoke with the doctor. When she returned, the story had changed and she said the doctor "does not do extractions". Problem three. I questioned which was true - was she running late or did she "not do" extractions. The woman just stood there. Assuming the later was true, I then asked why they hadn't told me they were unable to do the extraction when I first arrived for my cleaning. It clearly showed an extraction on their books as I had to sign "after-extraction care" paperwork. If the dentist truly "doesn't do extractions", why go through with having me pay for the procedure and sign off on all the forms?!?!? Had I known at 1:30, I might have been able to secure an appointment at another Aspen Dental location and not be leaving in pain. The receptionist did not have an answer. She did call the Palatine location after I asked her to call other locations but, of course, they were not able to accommodate me so late in the day. So, here I am - eight days later and still in pain. All I wanted was some care and compassion for a dental emergency. While looking for your corporate customer service email, I read on the website that each location is "independently owned". Problem number four. This entire situation has me questioning if the office manager had actually arranged things as she promised on the 13th. Was everything I experienced just a ruse to ensure I remained at this "independently owned" location rather than taking my money to a different location?!?! She was quick (looking back perhaps too quick) to change her answer about appointment availability when I suggested going to a different location. I truly hope you will look into this matter and I await your response.

Aspen Dental has cancelled my cleaning appointment THREE TIMES and at short notice. This is…read moreunacceptable! Service not what it used to be! Go somewhere else!!!