Thank you The Oaks at Paso Robles staff, "we" are so very grateful there are individuals like yal…read morewho possess the patience, understanding, and passion yal maintain day-in and day-out to accomplish your success despite you get paid to do so; however not enough . . . this is why turn-over is sooo prominent. Hmmm, one would think Westmont Living, a corporation, would have the notion that in order to keep quality staff, not having to train over and over again investing mucho time, energy and money, ya need to pay these employees WELL (who give Westmont a good name) so they maintain loyalty to the company continuing to super-care for the residents/tenants who are all the backbone of the company's success. There are many many staff members I wish to recognize however I do not have the room within this review to elaborate, so I shall simply indicate that I have yet to experience a staff member that I do not like; you are all so wonderful. However, I do wish to highlight Danny Danborn who was/is truly born to be in the position she is in having a phenomenal ability to make one feel important/successful and everything in-between (additionally, a great "master-of-ceremony" in many many senses of the word and a GREAT addition to The Oaks) . . . thank you Danny !

My wife and I spent months and countless hours trying to resolve our concerns privately before…read morewriting this review. Unfortunately, after repeated requests for documentation and a meaningful resolution, we feel prospective families deserve to know about our experience. We are both Successor Co-Trustees for a twice widowed friend of nearly 30 years who was a resident at The Oaks at Paso Robles for just over a year. During that time the California Department of Social Services substantiated two of our complaints involving their care. One citation involved the facility charging for services that were not being provided over an extended period of months and another involved a medication error in which a medication technician mistakenly administered another resident's OxyContin to our dear friend. Both findings are documented and substantiated in the California Department of Social Services public licensing records here, Citation #29-AS-202260407133349: https://www.ccld.dss.ca.gov/transparencyapi/api/FacilityReports?facNum=405850480&inx=27 After he was transferred to another assisted living facility, the admitting staff and ombudsman documented that he arrived with an active infestation of lice and other insects requiring immediate treatment and multiple treatments after that were humiliating yet necessary. That was devastating for us to witness. Following his transfer, The Oaks at Paso Robles acknowledged that it had not consistently provided the agreed level of care for several months and proposed a partial refund. However, despite multiple written requests for an itemized explanation supporting its refund calculations, these were only partially provided and not detailed enough to justify their partial refund. We were left unable to determine how care fees were calculated or which services the facility believed had or had not been provided. As of the date of this review, the California Department of Social Services public licensing record reflects seven Type A citations and twelve Type B citations for this facility. https://www.ccld.dss.ca.gov/carefacilitysearch/FacDetail/405850480 Under California's enforcement system, Type A citations are issued when a violation presents an imminent danger to residents or has caused substantial probability of death or serious physical harm. Type B citations are issued for violations that have a direct or immediate relationship to the health, safety, or security of residents but are not classified as Type A. We encourage every family considering The Oaks at Paso Robles to review the state's public licensing records directly before making a decision. We recognize that many caregivers work hard under difficult circumstances, and every family's experience may be different. However, based on our family's documented experience, we cannot recommend The Oaks at Paso Robles or their other communities without first carefully reviewing their state licensing history, asking detailed questions about staffing and care documentation, and understanding exactly what services are included in monthly care fees. The California Department of Social Services public licensing records for assisted living facilities in general can be reviewed here: https://www.ccld.dss.ca.gov/carefacilitysearch/

Never had a set schedule for PT and Occupational Therapy. Took out some sutures too early and…read moreneeded to go back to hospital to restitch. Only one nurse caught it after a couple of days to be able to send back to hospital. When discharged gave prescription for 180 mg of blood pressure med when it should have been 120 mg. Almost had to go to hospital.

I gave it a one because of the few staff members that cared about the patients. One, do not ask for…read morehelp during the hour plus turnover. you will get no help and if they have put you in a wheelchair for dinner you can expect no help getting back into bed no matter how much pain you are in. Two, If you are to receive medication on a regular regiment do not expect that to happen(see one above). One of the reasons Medicare said that they were refusing to extend my girlfriends stay was because she refused to get PT. All she wanted was to get her pain meds(see two above) before getting physical therapy. Not an unreasonable request. I could go on and on but why?

Our mom was blessed to be at A Heavenly Home for the last 3 months of her life. Everyone, and I…read moretruly mean everyone, serves their senior residents with the utmost love, care, compassion, kindness, professionalism and dignity. I was able to be "daughter, " and Mom's time at A Heavenly Home allowed us some of our most precious memories together. Delicious meals, lovely facility, engaging and well-planned activities for residents and families, excellent communication, as well as personal touches of care, were all a part of our experience. I agree with the another review posted, this is not a "job" for the staff, it is a calling and passion. I recommend without reservation, and would give 10 stars on a five star rating system. How blessed we were "are" to be in the Heavenly Home family. Family is how we felt.

This is a family owned and run business that gives the most excellent care. They truly serve the…read moreelderly people with such love and dignity. My father had the privilege of spending the last days of his life at A Heavenly Home. The owners Marco and Jennifer are amazing. The accommodations are impeccably clean and they provide great home-cooked meals. I cannot express how happy we were with them. After Bob passed away, they maintained a relationship with his widow, inviting her to events, taking her to coffee, and visiting her. This is not just a job for them. It is their calling and passion.

I love this place. The best staff anywhere, and the best ratio of staff to patients. I wrote my…read morereview on the other Yellow Rose Inn page and posted photos of my mom. After she broke her hip at home, she has lived at the Yellow Rose Inn where she gets superb care, PT and nurses visit residents every day, and wonderful meals. The price is affordable.

I worked the night shift at this facility years ago as a Medtech. This R.C.F.E. facility offers…read moregreat amenities and provides top quality care with attentive staff. I can't say anything positive about the prior owner Iris. I enjoyed my position the one year I was employed here. O yea, this place is haunted as heck, strange occurrences between the hours of 11pm and 7am. Hall lights flickering on and off, t.v. channel changed on it's own, empty room's equipped with floor sensors would sound alarm notifying movement. But other then those particular events, Top Notch Establishment!!

If I were considering putting my loved on in Atascadero Christian Community,…read more I WOULD: *Contact DSS Licensing ( 1 844 538 8766) and  and ask for a history report Licensed Assisted Living Facility  #405802003 and get a full report of the history of complaints and concerns. *I would Google pcseniorservices.org , ask what is Country Care, or what WAS country care? Who the former admin and controller were for both Country Care and ACC, and what salary they paid themselves. https://apps.irs.gov/pub/epostcard/cor/952078722_202009_990_2021040617904406.pdf ( ACC is a non profit, and non profit financials are public information). https://www.salary.com/research/salary/posting/assisted-living-administrator-salary/ca I would be like, Wow! Almost double the national average, that must have been some amazing Directing!  *Just to be safe, I would ask about  allegations of elder abuse https://www.latimes.com/archives/la-xpm-2003-feb-26-me-abuse26-story.html https://www.sanluisobispo.com/news/local/article110262942.html * I would ask about bankruptcies https://www.sanluisobispo.com/news/local/article171928897.html *I would ask what ties the current administration have with the previous * I would ask if there is a nurse on staff ( not home health, not hospice.....on staff) *I would ask about PCAs and Med techs, med errors, Ask if ANYONE has ever made a joke about a "benzo. cocktail and what does that really mean? And if yes, it was joked about (over and over again) who made the joke? And how high up the leadership chain are they? Are they regular staff? Are they Senior Staff? *I would ask how many physicians represent a majority of the residents. Ask for a name (s) * I would ask for an estimate of how many meds are passed in the AM med passing. *I would ask specific staff to resident ratios and how many days/ hours straight these girls have worked( And the PCAs do work incredibly hard) *I would ask to tour and meet with the Administrator, not his " right hand gal/ fellow Senior Staff" not the new CEO. Do a deep dive! *I would ask to tour the bottom floor of the 20 building * I would ask to spend 20 to 30 minutes near the smokers shed by the back gardens ( then I would do a surprise follow up visit a day or so later, just to make sure  I got a full picture) * I would ask about rodents, big rats, specifically * If it's the name "Christian" that drew me to the facility, I would ask to meet with the leadership ( Wellness Director, Kitchen Manager, Activities Director,, Bethesda House I would (hurry on that one)) I would interview them, ask them how their faith and values line up with ACCs promise to "Lead and care for our residents with a  christ centered lifestyle" I would always check individuals fb's, you know how this younger generation loves to just "put it all out there" *I would ask if any of those two glowing reviews came from a staff member, because I know that you really need to fact check all reviews, good and bad, that people put on the internet. * Lastly I would say, Hey, wait a minute! "Why aren't any of the staff asking these questions or telling the truth about and to the current administration?" Maybe they DID, and they're no longer employed with the company as a result!   If you're considering Atascadero Christian Community,  you should: *Do your REAL research. What  does it matter how beautiful the outside of anything is? Dig deep!!! * Just because something was founded on certain values and principles, do not assume they still hold them today. * And lastly, do not be blinded by titles like, Pastor, Professor, Dig deep! Your loved one depends on you and your level of research.

One of the best senior care facilities I have ever seen. My mom spent 2 years there before she…read moredied and they took excellent care of her. She loved watching the deer and wildlife wander about the property. The staff was extremely kind and supportive. She even like the food!! Before covid they provided great activities and classes. I would highly recommend sending a senior to this facility!!

This is a wonderful place for memory care patients. A beautiful property with an excellent staff…read moreto client ratio. Super nice people who took great care of my father in law who suffered through advance Alzheimer's. Golden Years is 5 stars all the way. The difference between a conventional care home and Golden Years is something you need to see in person before you put your loved one somewhere.

Today we moved my beautiful momma in to her new studio @ Welcome Home…read more The whole process from tour to move in has been a wonderful and comforting experience. Every single staff member has been so welcoming, and makes you feel at home. I love that it is an inclusive assisted living facility. Meeting all individuals needs. It is beautiful and peaceful. Open, yet safe. 10 out of 10 would recommend! Thank You Jessica, Michelle and all of the wonderful staff @ Welcome Home Atascadero!

One of my clients moved from San Jose to San Louis Obispo. We provided care for her for several…read moreyears in her home but her kids wanted her closer to them. I had met David through a mutual friend several years before so I called him and asked him if he would make the transition smooth and make sure she got the right caregivers in place. David did an amazing job with her family to assure them that she would have excellent caregivers. She needed live in care by this point and David selected 4 caregivers to interview. They selected two of the caregivers that have been with her now for a while. David made sure she settled into her new home and everything was in place before she made the move. I highly recommend San Louis Obispo Caregivers if you want to make sure you get experienced caregivers at a very competitive rate.

Our family contacted David Wood to help us search Assisted Living options for both my mother and…read morefather. David was quick to show us a good selection of different types of assisted living places. He was well connected in the north county and helped us in finding our path to a successful placement for my parents. We recommend San Luis Obispo Caregivers for elder care assistance. The Elkins Family