I don't have parent at Ingleside, but I have had a chance to work with those who manage the…read morecompany.  I highly recommend them for anyone who is looking for a company that really cares for their residents and has a high level of integrity.

We had my mom at Ingleside Park, one of Ingleside's new assisted care facilities about a block from…read moreAtascadero Lake Park. We were very impressed at the amount of care and compassion the Ingleside staff gave my mom. When we moved mom from a larger facility in San Luis Obispo where she wasn't getting the amount of care she needed, Ingleside sent a wheel chair assessable van to pick mom up and even sent along their nurse to ride along with her. My mom recently passed and we were so glad we moved her to Ingleside Park. They took great care of her all the way to the end and we were able to visit her any time, day or night.

I have resided at Creston for three years. I am happy here. I have made many friends, and lost a…read morefew along the way. They offer many activities for their residents. On the other hand, reading a good book and enjoying a favorite beverage are other relaxing choices.The surrounding grounds are a pleasure to walk. Here, you can do as much or as little as you wish. We have lovely courtyard, where willing residents enjoy contributing time and talents in planters they have "adopted". Of course, I would rather be home-- but realistically, I realized it was time to get more help and stop my loved ones from their concerns about me. All and all, the life here is a great choice. Nanci Smith, a happy camper at Creston Village.

I would not recommend this memory care unit for anyone! We placed our mom there with the…read moreunderstanding that they would have a staff ratio of 2 to 14 residents. This was not true... One person was on duty in memory care and when they needed assistance they would call someone over from Assisted Living. Our Mom was left in bed until 10:30 am with no breakfast when we came on a Sunday for a visit. On another occasion she sitting in a diaper soiled with excrement until we them for her to be changed. I wonder how long they would have continued to let her sit in that state had we not come by to visit. We spoke with administration and they were useless, claiming to be fully staffed. It was an absolute nightmare for our family. It took 33 days living at Creston Village Memory Care for my Mom to end up in the hospital with dehydration. Part of having memory issues was that she needed to be reminded to drink and have water available. This was not the case! I would give it less than one star if I had the option.

I love this place. The best staff anywhere, and the best ratio of staff to patients. I wrote my…read morereview on the other Yellow Rose Inn page and posted photos of my mom. After she broke her hip at home, she has lived at the Yellow Rose Inn where she gets superb care, PT and nurses visit residents every day, and wonderful meals. The price is affordable.

I worked the night shift at this facility years ago as a Medtech. This R.C.F.E. facility offers…read moregreat amenities and provides top quality care with attentive staff. I can't say anything positive about the prior owner Iris. I enjoyed my position the one year I was employed here. O yea, this place is haunted as heck, strange occurrences between the hours of 11pm and 7am. Hall lights flickering on and off, t.v. channel changed on it's own, empty room's equipped with floor sensors would sound alarm notifying movement. But other then those particular events, Top Notch Establishment!!

Thank you The Oaks at Paso Robles staff, "we" are so very grateful there are individuals like yal…read morewho possess the patience, understanding, and passion yal maintain day-in and day-out to accomplish your success despite you get paid to do so; however not enough . . . this is why turn-over is sooo prominent. Hmmm, one would think Westmont Living, a corporation, would have the notion that in order to keep quality staff, not having to train over and over again investing mucho time, energy and money, ya need to pay these employees WELL (who give Westmont a good name) so they maintain loyalty to the company continuing to super-care for the residents/tenants who are all the backbone of the company's success. There are many many staff members I wish to recognize however I do not have the room within this review to elaborate, so I shall simply indicate that I have yet to experience a staff member that I do not like; you are all so wonderful. However, I do wish to highlight Danny Danborn who was/is truly born to be in the position she is in having a phenomenal ability to make one feel important/successful and everything in-between (additionally, a great "master-of-ceremony" in many many senses of the word and a GREAT addition to The Oaks) . . . thank you Danny !

My wife and I spent months and countless hours trying to resolve our concerns privately before…read morewriting this review. Unfortunately, after repeated requests for documentation and a meaningful resolution, we feel prospective families deserve to know about our experience. We are both Successor Co-Trustees for a twice widowed friend of nearly 30 years who was a resident at The Oaks at Paso Robles for just over a year. During that time the California Department of Social Services substantiated two of our complaints involving their care. One citation involved the facility charging for services that were not being provided over an extended period of months and another involved a medication error in which a medication technician mistakenly administered another resident's OxyContin to our dear friend. Both findings are documented and substantiated in the California Department of Social Services public licensing records here, Citation #29-AS-202260407133349: https://www.ccld.dss.ca.gov/transparencyapi/api/FacilityReports?facNum=405850480&inx=27 After he was transferred to another assisted living facility, the admitting staff and ombudsman documented that he arrived with an active infestation of lice and other insects requiring immediate treatment and multiple treatments after that were humiliating yet necessary. That was devastating for us to witness. Following his transfer, The Oaks at Paso Robles acknowledged that it had not consistently provided the agreed level of care for several months and proposed a partial refund. However, despite multiple written requests for an itemized explanation supporting its refund calculations, these were only partially provided and not detailed enough to justify their partial refund. We were left unable to determine how care fees were calculated or which services the facility believed had or had not been provided. As of the date of this review, the California Department of Social Services public licensing record reflects seven Type A citations and twelve Type B citations for this facility. https://www.ccld.dss.ca.gov/carefacilitysearch/FacDetail/405850480 Under California's enforcement system, Type A citations are issued when a violation presents an imminent danger to residents or has caused substantial probability of death or serious physical harm. Type B citations are issued for violations that have a direct or immediate relationship to the health, safety, or security of residents but are not classified as Type A. We encourage every family considering The Oaks at Paso Robles to review the state's public licensing records directly before making a decision. We recognize that many caregivers work hard under difficult circumstances, and every family's experience may be different. However, based on our family's documented experience, we cannot recommend The Oaks at Paso Robles or their other communities without first carefully reviewing their state licensing history, asking detailed questions about staffing and care documentation, and understanding exactly what services are included in monthly care fees. The California Department of Social Services public licensing records for assisted living facilities in general can be reviewed here: https://www.ccld.dss.ca.gov/carefacilitysearch/

One thing I hear most daily is that there is always something to do here and how I make it fun for…read morethe residents . Families tell me they love all the live music happening for their parents.

My mom loves it there. Its more like a cruse ship than an assisted care facility.read more

Our mom was blessed to be at A Heavenly Home for the last 3 months of her life. Everyone, and I…read moretruly mean everyone, serves their senior residents with the utmost love, care, compassion, kindness, professionalism and dignity. I was able to be "daughter, " and Mom's time at A Heavenly Home allowed us some of our most precious memories together. Delicious meals, lovely facility, engaging and well-planned activities for residents and families, excellent communication, as well as personal touches of care, were all a part of our experience. I agree with the another review posted, this is not a "job" for the staff, it is a calling and passion. I recommend without reservation, and would give 10 stars on a five star rating system. How blessed we were "are" to be in the Heavenly Home family. Family is how we felt.

This is a family owned and run business that gives the most excellent care. They truly serve the…read moreelderly people with such love and dignity. My father had the privilege of spending the last days of his life at A Heavenly Home. The owners Marco and Jennifer are amazing. The accommodations are impeccably clean and they provide great home-cooked meals. I cannot express how happy we were with them. After Bob passed away, they maintained a relationship with his widow, inviting her to events, taking her to coffee, and visiting her. This is not just a job for them. It is their calling and passion.

I have only good things to say about Mountain View. My 92 year old aunt was transferred here from…read moreanother rehab facility. It's an older facility, but the care and staff there more than make up for that. We found all the nurses and support staff to be excellent. They were all very attentive to my aunt, and did not hesitate to order testing to make sure that she was recuperating well. Her wound care nurse, Amanda, was excellent and kept me well informed of her progress. The social worker, Janice, was very helpful and made the whole process easier. My aunt's only criticism was regarding the housekeeping staff, it sometimes took hours to get their bathroom cleaned up (one bathroom is shared by 4 patients). I was very pleased with my aunt's care here & wouldn't hesitate to use this facility again.

Better training for CNAs. Most them are decidedly under trained. They are an insult to the elderly…read morefolks here at Mission View.

This is a wonderful place for memory care patients. A beautiful property with an excellent staff…read moreto client ratio. Super nice people who took great care of my father in law who suffered through advance Alzheimer's. Golden Years is 5 stars all the way. The difference between a conventional care home and Golden Years is something you need to see in person before you put your loved one somewhere.