If you're looking for a great, new mattress, or even just a bedding support frame look no further…read more Friendly, helpful, expedient service. Over the years I've dealt with Bedding Shoppe several times and I've always been extremely satisfied.

Great experience with the owner and service here. Truly top notch, no pressure and great local…read morebusiness. I got a great deal driving the Black Friday sale on a bed and mattresses. Also, I had asked if he could have the mattress delivered that same day I bought it (thinking it would be a no) and they were able to accommodate my request. To be honest, I thought it would be tough to find a place to help me out last minute and I was lucky to find the Bedding Shoppe!

I called the store to inquire about a mattress cover. Bill answered the phone and was so friendly…read moreand said yes they have the mattress protectors in the store. I was greeted by Bill upon entering the store. I told him I'd like to get a mattress protector. He recalled me calling and proceeded to show me two kinds. They have a cooling one and a regular one. He showed me the boxes and samples. He was not pushing one over the other. He said they both work great. There was a significant price difference and the cooling one is more geared towards their cooling bed. I opted for the regular one and he said it's a great choice. But if I get home and decide I want the other, I can bring it back and he'll do the exchange, as long as the box isn't opened. He made the visit very personal and felt welcome. He also showed me one of the cooling beds. I recommend this location and I will be back in the future to this location to buy another bed from Bill.

Wonderful experience. Was not pressured at all and was given honest opinions about buying a…read moremattress. DIL was helpful and friendly and we were able to test a variety of mattress in a safe and easy way. Would absolutely recommend!

The salesman Tareq was wonderful! I went in with my 96 year old aunt to get a new mattress. She…read moreexplained her shoulders bother her and that she wanted something not too firm and not too soft. She tried at least 5 mattresses. And without being pushy at all, he suggested she rest on the ones she found comfortable for at least 10 mins. She kept going back and forth between 3 and the longer she lay on her side she finally said, "I know this is the one!"

Worse mattress place ever. Very pushy staff…read more Allan is worst manager. When I refused to buy mattress, he became very pushy to sell me and rude Will never ever go there. They are rip offs.

On a whim after a few days of complaining about poor sleep, my husband and I made an appointment to…read morecome by at 10am to this store. With Covid-19, we were a bit hesitant, but the store manager was there, warmly greeted us and explained immediately a little about their cleaning procedure and talked us through a few options. We knew we would want a Purple mattress after a bit of research, and were able to test it out. He actually bounced (hard!) as I was laying down on the other side and I barely felt a thing- which sold me. He also talked about how the price was stabilized, so no "deals" or differentiation would present itself in our search elsewhere (smart sales!) We loved that they include a small fee for delivery, but that it includes them taking it all they way and setting it up in our bedroom as well as taking away our old mattress. SCORE. We are already looking forward to our delivery and are so appreciative of the undivided attention and care we received during our purchase process.

My first experience at this location and I must say I left disappointed. I was in the establishment…read morefor more than 5 minutes with no greeting/ approach, which was okay since I wanted to browse. When the manager came over, he was seemingly nice making suggestions and then became quickly very pushy. He asked necessary questions but the attempt to retain a deposit when we said explicitly this our first look and we are not rushing this investment. He urged we wouldn't find a better deal and kept pushing. I told we had to run as my partner had to go to work and he kept to his agenda. I asked for a business card and he REFUSED to give one!! He seems more interested in a sale and his ego than helping my partner and I find the best suited mattress for us. We will NOT be back!

I AM BEYOND DISAPPOINTED WITH VALUE CITY. As a long time customer its very disheartening. I…read moreordered a queen size mattress, a king bed with mattress and box spring, 2 dressers. I purchased them in May. I also purchased a dining room set the same day. Dining room set was delivered no issues. This bedroom funiture has been nothing but trouble here I am almost a month later still sleeping on a mattress in the floor,(oh wait I forgot a box spring too we graduated) because they can't seem to get the delivery right. First I was told they have the queen mattress in. But not dressers or king bed. So they were going to deliver the queen bed and come back with rest. Long story short I get everything delivered except footboard, headboard frame for king bed. And when I called I get remember I told you they were damaged. NO I REMEMBER YOU SAYING THE DRESSERS WERE DAMAGED. SO EVERY WEEK ITS A DIFFERENT STORY. I was told my bed would be in this week. The 10th, or 11th I called today now it's June 17th. I dont think im ever getting thos bed. Im 2 steps from saying cancel it and not pay them. This whole time through thos whole ordeal not one manager has offered anything to makeup for this ordeal. That is not how you do business. Instead of blaming new delivery system. And new delivery system blaming them. Why not try to keep a customer coming back. Offer us something. Throw in something for the aggravation. I will not be buying from here anymore. I hope administration sees this, or the higher ups. Because im getting nowhere with management in Toms river nj store. ​

Value City in Fairfield NJ is a complete joke. Back in…read moreearly November my mom placed an order for a sofa, love seat, and living room accessories as she wanted to gift herself a new set. I, ofcourse, went with her to pick out something nice and offer my opinion. We went on a Saturday and returned back on a Wednesday, the 11th to make the purchase. As I called the actual store to find out the delivery date, which I found out was supposed to be for this past Sunday the 12th, I decided to place up our old furniture sofa and loveseat up for donation. Two extremely nice gentleman came Saturday evening and were able to pick up and carry out our sofa and loveseat out to Paterson for her home. Yesterday the delivery comes and the truck drivers are here within five minutes & decide it's too big to bring into our house. Mind you the sofa and loveseat that we donated were in fact a bit bigger and had no issues being taken out of our home on Saturday. I think they just didn't want to do the extra work. Sucks they missed out on a good tip for their hard work. As I get the round about today to the service department , I've been transferred to all different departments today to help solve this problem, I am told that the loveseat is not part of the order!! I was specifically with my mom when she made the order. The sales rep did not include it in the order. My mom wanted the whole set , sofa, love seat, center living room table and two end tables. A lapse of misunderstanding that results in the sales rep not earning what could have been a solid commitment. And of-course is not having any furniture at the moment having to start from scratch yet again. So now we have another issue. Oh and for the sofa to be delivered it would have to be broken down & reassemble and there would be an extra $180 for that service which was never disclosed to us when we first made the order in the first place. So as you can imagine I am frustrated and annoyed that I cannot get through to the sales person because he called out sick and we now have a living room with nowhere to sit. So I unfortunately had to post my experiences on social media and go in person today to cancel the entire order. The manager was kind and helpful and even refunded the taxes that were paid. But even though we were offered to select other items, the experience of this after waiting a whole month and three days to deal with this left a terrible taste. Such a shame because my mom was looking forward to having entirely new furniture to enjoy this holiday season and years to come. Such a disappointment.

EXTREMELY please with the overall process: great customer service, several discounts were applied…read moreto our queen mattress, full mattress, adjustable box spring, and two pillows. Delivery was a breeze and Genevieve could not have been better two work with. Would give six stars to her if I could!

Last Saturday I decided to replace my mattress and needed some assistance in making a choice…read more Andy, at Mattress Firm in Boonton couldn't have been more helpful. After trying out a number of mattresses there, I finally made my choice, with Andy's help. Did I have to wait long for delivery? No, 2 days later my bed arrived! The mattress was perfect...but, I had a couple of questions regarding the warranty. A quick call to Andy, resolved my questions. I've never had a better experience working with someone in Sales. When you need to replace your own mattress, go to Mattress Firm and ask for Andy

I don't remember the names of the two gentlemen who delivered a mattress and boxspring to my mom's…read morehouse today. They were very professional and did an outstanding job. Lorraine Scudieri 139 Hillside Drive. North Haledon, NJ 07508

Horrendous experience. DO NOT SHOP HERE!…read more I'm honestly furious and incredibly disappointed with this store. Buying furniture should be an exciting experience, but this place managed to turn it into a stressful and frustrating nightmare. From the moment we walked in, the staff acted like helping customers was a burden. The attitude was cold, dismissive, and at times outright rude. The furniture looks nice in the showroom, but once it's delivered you quickly realize the quality doesn't match the price at all. It feels cheaply made and nowhere near what you'd expect after paying so much. What upset me the most was how the store responded when I tried to address the problems. Instead of taking responsibility or even showing basic concern, they were dismissive and unhelpful. It honestly felt like once they had the money, they simply didn't care anymore. After numerous phone calls and the games they played, I finally spoke to manager Spiro who blamed a leather couch falling apart after 3 months on me. Please look at the shocking pictures below that were sent to them and they didn't care. I regret spending my money here. This experience was frustrating, exhausting, and completely avoidable if the store actually valued its customers. I would strongly warn anyone thinking about buying furniture here to think twice and look somewhere else.

Large furniture store with many top quality mattresses. There was no pressure from sales people and…read moreI felt free to try out the many mattresses.

I am very disappointed with Raymour & Flanigan. I ordered a sofa bed, swing chair, and…read morespecial-order pillow on August 11, 2025. The salesperson, Michael Grossman, told me everything would take around six weeks. The swing chair arrived on time, but since then, it's been a complete mess. After October 3rd, Michael called saying the pillow arrived and would be delivered by Thursday the 9th -- but no one ever called or showed up. I tried contacting customer service many times, but it's almost impossible to reach anyone. When I finally spoke with someone, they were rude and gave no real help. I even went to the store on October 15th to check in person. The front desk said the pillow should be there, but they couldn't find it. Michael searched the storage area and still couldn't locate it. After waiting, he told me it would come no later than October 20th -- but again, no call, no delivery, and no update. It's now been more than two months, and still no pillow, no explanation, and no proper customer service. This experience has been extremely disappointing and stressful. I will definitely think twice before ordering from Raymour & Flanigan again. UPDATE:011/20/2025 Michael called me in the first week of November and admitted they lost the item and would issue a refund immediately. As of today, after calling multiple times, I still have not received any refund. The communication, service, and responsibility are unbelievably poor. THIS COMPANY IS A SCAM -- REFUSES TO ISSUE MY REFUND This company is a scam. They keep trying not to refund my money. Every time I call, the lady tells me, "The refund will be issued soon," repeating the same line over and over. I even asked her to send me an email confirming the refund, and she said, "I'm doing this, someone else will refund it for you." That was exactly two weeks ago, and I received the same excuse again -- no refund, no update, nothing. At this point, it feels like they are trained to repeat the same script until the customer gets tired and gives up on their money. TOTALLY A SCAM COMPANY -- NOT JUST POOR SERVICE, A COMPLETE SCAM. Avoid at all costs.