"Workers" just talk with friends. Zero time for customers, How can you try on shoes? Frustrating…read morewaste of time. Place was empty. Ridiculous. Just let people then find boxes themselves.

Tried to buy a pair of Hoka's 4th pair total from Dicks Sporting. This time at the Naperville, IL…read morelocation on 75th street. The shoe had a sale sign for $101.99. Original price was $179.99. Got to register and it came up as the original price. Had to get a manager "Josh" involved and he offered $10 off because he could not lower the price and admittingly made a mistake on the sticker. They even made accusations that someone in the back had already spoken to us about the "wrong tag" price. In order to cover for their mistake by someone in the shoe dept. In my experience as a loyal customer in other stores, More than often said store will acknowledge their mistake and honor the stickered price in order to maintain a good relationship with their loyal customers. Needless to say we walked out and they lost a sale and possibly a customer going forth. I at least will NOT be patronizing the Naperville store again for my needs.

A plethora of fitness equipment at bargain prices, this place is great!…read more I've stopped in twice now, in as many weeks, and both times have been enjoyable visits. While I will be the first to say that they don't have EVERYTHING they do have a very good selection of weights, bars, dumbbells, kettlebells, machines, rigs, racks, etc. etc. If you're looking for something fitness related I would look here first. Now, they are owned by Body Solid so most of the stuff is branded as such. However, if you're not a very particular person (and seeking a specific brand) you should be able to find most of what you need here. For most stuff, brand doesn't matter. For other stuff it does... so check out here first and then acquire any additional items online. What I really like about this place, aside from the affordable prices, is the staff. They have always been very friendly, helpful, and honest. I asked about a few specific items and they guy lamented that they didn't carry it and I'd be better off shopping online. He didn't try to cross-sell me something I didn't want, or pressure me into ordering through them... I like that. It's a way of doing business that is going to keep me coming back to them in the future. Also, they are more than willing to help you carry stuff to the register or out to your car; such service! I'm a big fan of Fitness Factory and will be returning to them again in the future as my garage box takes shape (pardon the pun).

The service was great, the person I spoke to was knowledgeable, and he spent time answering my…read morequestions. The only problem was that I was told the items would be ready to be picked up in 7 to 10 days. It is now approaching 2 weeks and it still has not been delivered to the store for me to pick up. This was a surprise for my son.

My experience at B and R sports has been amazing! Working with Lily made the whole skate shopping…read moreprocess easy. She is knowledgeable about the products, patient and explains things very well, and super friendly. Great customer service and I highly recommend!

We had an amazing experience at this shop with our three boys (ages 4, 8, and 10). We were looking…read morefor new helmets after our eldest suffered a concussion, and we were very impressed by the patient, friendly, and knowledgeable staff. The store is immaculately kept and well-stocked. It was head and shoulders above our local shop in Chicago (Gunzo's). We will go back for our future needs whenever we are visiting family in the Western suburbs or have a game out that way!

Really Target. First my daughter noticed a face mask in your clearance rack marked 2.99 now 2.99…read more Then I go to self checkout and sunglasses marked, clearly, has $17.00 rang up as $19.00 Check your prices folks. The "nice to have" Target is going downhill.

We dine around 4:30 pm. Senior citizens time. So the place had just one table and then another one…read morecame in after us. It deserved two stars of the lack of service. We pressed the call service waited for at least 5 minutes. Before I went up there to ask for new pair of chopsticks. Yes bc I dropped mine. Then we had to get up bc we ordered mochi and they didn't give to us.

The owners are so good with customer service / being genuinely nice. It starts there…read more I love this shop's bike selections too. I am a big Bianci fan. Bianci = instant street cred and class. Go here for bike purchase and if you want to feel good.

Located just a block off the Prairie Path on Batavia road near Butterfield, this is a great place…read moreto bring your bike for a tuneup or to buy a new or used bike. They also recycle your old unwanted bikes for shipment to third world countries. Jeremy, the owner, is friendly & helpful, treating me like a VIP. I definitely will bring my bike to them for any repairs.

Date of visit: August 23, 2026…read more I happened to be in the area with my two favorite fans of Sierra and they jumped at the chance to visit this location that was new to both of them and overall it was a great visit. The men's section is much larger--or at least appears larger--than many other Sierra stores that I have frequented, with a bountiful clearance section, to boot! I got excited when I came upon the Men's shoes section with a sign for Size 14 alas there was not much there both in actual stock and in the prices of what was on offer. The store was clean and organized well, and while we didn't see a single staffer the entire time we browsed the wares, our cashier (who was vaguely reminiscent of a young Barack Obama) was very friendly and engaging.

One of my new favorite places to grab t shirts. I mean for $9.99 many are a good deal. The stores…read morenever busy and the lines move at a decent pace. There's bathrooms and fitting rooms in the rear. The best time to come is when the seasons change and you can grab some good stuff.

We were sent out to Dick Pond by our son's track and field coaches for jumping and sprinting shoes…read more It was well worth the drive for the exceptional level of customer service and top shoe recommendations from Rob, the assistant manager. Not only did he ask all the right questions to figure out which shoes would enhance my son's jumps, but also offered tips and guidance as well. We are very satisfied customers and will be back!

Stopped in Here last week " just" to grab a pair of compression socks for my 16 year old son. I…read moreended up with a pair of Brooks ( oops)! I have to say my experience dealing with Mitch was the Best customer service I have received on a long time. Mitch is super informative, nice, professional and passionate about helping others. I asked for a massage therapist referral and he introduced me to the Thera Gun. Although I did not buy it on this visit ( New Year's resolution = spend less) I will definitely be back to treat the family in the near future. Do urself a favor and go see Mitch for all ur running needs!

A lot of their stuff is new and you're aren't saving any money by shopping there. It's really…read moredisorganized and hard to find things. Service was good when I was there, so no complaints there, but I don't see myself returning.

complete clowns work here, super rude, don't know how to give a real offer, and over price…read moreeverything. I'd give a zero star if I could to this dump!

I had to blink to make sure I wasn't seeing things: the same pair of Keds I purchased at DSW were…read more$15 less at Famous Footwear! Famous Footwear reminds me of Shoe Carnival. It isn't trying for the DSW boutique experience, and they focus more on big sales to draw in customers. I don't think I've ever shopped at a Famous Footwear without there being some kind of sale going on. I was here during a Buy 1, Get 1 at 50% off sale. This included all of their shoes, even clearance. They have a lot of name brands (Steve Madden, Keds, Sperry, and Carlos Santana to name a few), but nothing that I'd call overpriced. The sandals were picked over, and the store overall feels a little disorganized including narrow aisles in the clearance section. If you don't mind a warehouse kind of feel, there are some great deals at Famous Footwear. In addition to my Keds, I found a darling pair of Carlos Santana flats in a platinum shade with laser cut-outs on the clearance rack. They were marked down to $20. My Keds and Carlos shoes cost a combined $43, which was still $5 less than what I paid for the single pair of Keds at DSW. Customer service is great. I noticed one girl bending over backwards for a customer who wanted to special order a pair and have them shipped to her home. The girl who rang me up was also very friendly and she walked around the store greeting customers and asking them if they needed any assistance. It's not the level of service I'm used to at discount retailers, and for my tastes it was a little bit too much, but it was still nice to see.

I had a great experience shopping with my elderly mom for shoes. Mother has foot problems as well…read moreas Alzheimer's, and has a lot of trouble with her motor skills and communication. Our salesperson, Jody, was very accommodating with our special needs. She and other staff were professional and compassionate. Thank you for all your help!