1st off their prices are way too high especially with the service being extremely poor…read more 2nd they offered an iPhone and iPad deal where if you updated your iPhone and iPad the iPad would be on them but they didn't honor it so now I'm stuck paying for both. 3rd they don't care about their customers or the service they provide them. Finally Verizon should be giving all their customers at the very least one month free service and return back to free phones with a two year contract and stop ripping customers off

expensive higher than all others a rip off staff attempt to…read morebe helpful but cost is ungodly high

I have ATT service for my iPad. Works great! Needed a pay as you go jet pack. Service was…read moreexcellent but they don't sell them. They sent me to Walmart.

I went into this location looking for help with my phone settings on july 3rd. I literally waited…read moreto be acknowledged for like 15 minutes while the workers were chatting with each other. I'll never go here again. I guess this is the world we live in now. ​

Switching carriers is very intimidating. Not knowing if you'll be hit with big taxes or surprise…read morehidden fees. When the say $29.99 a line, that's exactly what it is. We are very happy about our switch from Verizon to Spectrum. The kids got new phones, my husband and I kept our phones. We all kept our same phone numbers. Data is unlimited. The prices are great, and there's no locked in contract. They must use the same towers because virtually nothing changed but the prices

This location and or company as a whole is horrible.Stay as far away as you can. I've been trying…read moreto cancel spectrum TV since August. And I just received my second bill at my old rate. It's either incompetence at the store or the company itself. And they're still charging me for an HD box that I turned in.

My parents brought my phone there to fix a broken screen and there were no issues…read more Fast forward a few weeks later, and the screen has issues. Did not drop it. Did not get water on it. Did not sit on it (They told my parents that it was the result of impact, but I know for a fact it wasn't considering it was working in the morning one day and didn't an hour later for no reason). My parents asked about the warranty (listed as a 1 year warranty), and told them that it isn't covered and expected me to pay for a new screen when I did not a thing wrong. I never write reviews, but the fact that I did says all I needed to know. I would not recommend this place. Also, they don't EVER answer the phone. EVER.

Brought my iPhone XS here to possibly be salvaged after a little dip in the ocean (after 2 weeks of…read moreletting it dry out), and although I was originally quoted $80 from the transit location, I do like that if they can't fix it, they won't charge you, so you really have nothing to lose. I had a $10 off coupon that they honored and Cody was very knowledgeable about the devices and prompt with timing- as he told me it would be ready on Wednesday and it was and was able to be fixed! I got all my photos back that I thought I lost, worth the $170 for the repair.

I've been here a couple times for two different iPhones. Very helpful, quick and reasonably priced…read more I called cpr phone and ubreakifix both quoted me a set price of $99 to pull out a headphone plug that had broken off into my iPad. Here he told me that it would be $30 if he could fish it out and $60 if the piece had to be replaced. Honest help that isn't trying to oversell. Will be back.

Great service, very nice and super convenient. highly recommend to anyone who needs a phone repair!!read more

I asked for an estimate to replace the charging port on my Samsung S23 phone. They never responded…read morewith an estimate as Yelp said that they would.

From the owner: At IFix Mobile our clients can look forward to getting repairs and part replacement completed…read morequickly and affordably. We offer next day repair options for any non stock items allowing you to keep moving forward! Don’t miss out on our selection of new and used devices as well as accessories, speakers and more! We are available 7 days a week between the hours of 10am and 8pm for your convenience!

Hotspot connection takes over 4 1/2 minutes to connect. Very slow speeds. Horrible if you need…read morequick internet.

Thanks so much to Mo at the Niagara Falls T-Mobile store (near Sam's Club). I walked into the store…read morejust to ask a question about my bill and walked out with a new iPhone but believe me, it was my idea and there was NO pressure. 3 days later I was having trouble with my calendar and stopped in to see if someone could help but they said no...but come back tomorrow when Mo is working cuz he's our 'iPhone Guy'. I did and within 5 minutes he had it figured out. Smart, pleasant and easy to work with...I couldn't ask for more. Thanks again Mo!

I'm writing in regards to the supposed helpful establishment known as universal wireless! As it…read moreseems, they are not as helpful as they once were. I went in there and explained my problem & the young men that were running the store, blew me off! I wasn't looking for anything for free, but for being a loyal & long time costumer, i was hoping for a little help! It appears that the gentleman that once owned the store no longer works there, so there for they wouldn't even consider a verbal agreement that I was offered a short time ago. Not to mention, they were rude & very unprofessional about it! Needless to say, they lost a good customer & I won't be recommending them to anyone again!

From the owner: Universal Wireless strives to provide you with the best cell phone products at the best prices…read more Our highly trained professional staff members provide exemplary service to each and every cell phone client. We carry a wide array of cell phones, cell phone accessories, cell phone service and cell phone repair.