Unreliable and and rude. I gave him 2 older working washer dryer units to take and asked that he…read morereplace them with my 2 other younger units. he took the 2 older units. He stripped the water intake connection had I to replace the water connect on the washer and left me with a dismantled washer as he didnt know how the replace the connect. He then would not return to fix what he broke. I had to buy a new washer. Lost @ $1000 with John taking the 2 units and braking the washer which I then had to buy a new one.

I had been having issues with my range door closing and it was such a challenge trying to find…read moresomeone to help. I put in a quote request through Yelp and Buffalo Appliance Heating & Cooling was the first to respond and came out the same day! Mike (the owner) was extremely kind and helpful for something that ended up being such a small job. I was just too afraid of risking something getting broken and would end up being a way bigger job. His price was extremely reasonable and he had mentioned if I have anymore issues he would come back free of charge. I would definitely use this company if I should experience any issues in the future.

If you can go to another location,don't use this store! Maggie the manager there is awful,she…read moredoesn't care how she talks to.you, she is downright rude! I have been using Aarons for 7 years, never again not with this witch being there. To me the way she spoke to me is elderly abuse. You can't treat people the way she did

Your store manager has repeatedly hung up on me, conspired to defraud me, refused to accomodate my…read moreschedule and refused to discount the items that were damaged by his delivery team. Your store manager has repeatedly threatened and demanded payment on damaged items "or else..." You can not legally charge for damaged items and your store manager has refused to discount the items even after realizing that my schedule conflicts with your store hours and i am never available when your store is open therefor the obvious answer is to discount the damaged items which your store manager refuses to do. I have all recordings of all covversations and i will be contacting the FBI and FTC as well as the NY attorney general's office for consumer fraud, making false statements, threatening "action" and demanding payment on damaged goods and conspiring to defraud me. I asked for the executive office phone number 3 times today at 716-881-1815 and the store manager as well as 2 associates refused the executive phone number. I will be contacting my lawyer and filing a lawsuit in civil court. The dryer still sits unopened and unused, I am not paying full price for damaged items. Your delivery men documented the damage so your store is very well aware of what was damaged and how. If they try to alter the damage report they are committing a felony by falsifying documents. You have one last chance to make this right...

The owner contacted us and came to repair the stove. Did a great job!! Was very helpful and moved…read morevery quickly to assure we were taken care of. I would buy from them again.

one older male employee was aggressively pushing me to buy, even trying to force a better deal on…read moreitems that were already 50% off. Now that I want to return these faulty products, the store refuses to take them back. I strongly warn anyone against buying from WNY Appliances 4 Less. Their appliances are advertised as brand new but many arrive with scratches, defects, and malfunctions. I bought several items that broke multiple times, and while the store sent repair technicians, the problems came back within days.

Easy to schedule online. Service provider was polite and seemed honest. Able to assess the…read moresituation and provide an estimate. And cleaned up the stove so that it worked better.

Tina did a great job, I had a large knocking noise before she came and when she was done it is…read morequiet as could be. For the amount of work that she did the price was very reasonable. I would call them again.

had a whirlpool duet dryer making screeching noises- Chatgpt recommended this company- Joe arrived…read moreon time immediately diagnosed problem and repaired the pulley. extremely pleasant and knowledgeable. Even divulged some tricks of the trade that i was sworn to secrecy- $200 later up and running- highly recommend

In 2003 I bought my complete set of kitchen appliances from SouthTowns Appliance at this location…read moreand they would have gotten 5 starts if I were writing Yelp reviews back then. Today, the parts, service and repair people who were in the back have expanded to the entire facility and are keeping up the tradition of excellence. My 19-year-old dishwasher finally wore out. Me, being "thrifty" aka "cheap" priced a new one at Best Buy, Lowes and Home Depot before heading here. Each of them had a model to fit my requirements (24 inch stainless steel front and tub) on sale. None had the one I wanted on display or in stock. I would have to order and wait. Only Lowes had someone in the store who knew how to find a dishwasher in their system without getting help. The appliance department in Best Buy looks like someone went through and shoved everything into a pile. I saved the best store till last. The dishwasher I wanted was on display in the front of the store. The knowledgeable salesperson knew the price and answered my questions. Within a minute I knew the price here was better than any of the big box prices. I ordered my dishwasher on the spot. It was in stock, delivered, and installed at the date and time promised. Bravo!

Great service, wonderful family business, very fair prices. They were very helpful with…read moreanswering all my questions. Highly recommend

This is the most terrible customer service I've ever experienced plus I bought a washer because my…read moreold one broke it was a faulty washing machine and asked for a refund didn't get my money back and they refused to compensate for giving me a faulty washer

Always prompt, reasonable and professional. Haven't used them in a few years but hope he's still…read morein business.

I'm a repeat customer and will continue to be one, whenever the need arises. He's excellent. Is…read moreable to diagnose problem very quickly and accurately. Quoted me a reasonable price over the phone, assuming he was correct. He came very promptly, was polite, pleasant, courteous, and wore a face mask without being asked to. His diagnosis was correct and offered a way to solve the issue at a cheaper price. He also made a very non-pushy suggestion for a very inexpensive ($15) upgrade to the agitator that would improve the machine's performance. We took him up that suggestion. The overall price, including tax, was still lower than what he estimated over the phone. As long as he's in business, he has our business.

Rick is without a doubt the best when it comes to repairing an appliance. He is very helpful and…read morealways knows what is wrong and what needs to be fixed. You will not find a better person to come to your home to get your appliances working again. Thank you Rick for your exceptional Service.

I highly recommend Rick's Appliance Service. Was able to book an appointment within 48 hours (it…read morewas not an emergency). He called to give me a time window. He identified my problem and gave me the cost up front. Clearly knows what he is doing.